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Reviews of La Quinta Inn & Suites by Wyndham Greensboro Arpt High Point

2.5 out of 5
La Quinta Inn & Suites by Wyndham Greensboro Arpt High Point
7905 Triad Center Drive, Greensboro, NC

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 850 reviews" "
Rating 8 - Good. 169 out of 850 reviews" "
Rating 6 - Okay. 73 out of 850 reviews" "
Rating 4 - Poor. 39 out of 850 reviews" "
Rating 2 - Terrible. 29 out of 850 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roslyn, Huber Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn't like was that my television remote didn't work well. I could change the volume but I couldn't change the channel. I got new batteries from the front desk, but there wasn't much improvement. I could change the channel but I had to be within 2 inches of the TV to do it.
Stayed 2 nights in May 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever planning a trip to Greensboro to visit our daughter in college, we are always excited about staying at this property. It's quiet, clean and always a pleasant stay.
Stayed 2 nights in May 2024

10/10 Excellent

William L Jamison

Travelled with family
Everything was very satisfactory, no issues.
Stayed 1 night in May 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overrall great hotel
Stayed 1 night in May 2024

2/10 Terrible

Jessica

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Bugs in the room… unfriendly staff unwilling to resolve situation. Manager not reachable
Stayed 1 night in May 2024
Response from Nikki on 6 May 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you found an insect in your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Nikki LeeGeneral Manager

8/10 Good

Miranda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom, wasn’t that clean
Stayed 2 nights in Apr 2024
Response from Nikki on 1 May 2024
Thank you Miranda for your feedback and bringing this to our attention.Nikki LeeGeneral Manager

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, clean location and room!!!
Stayed 2 nights in Apr 2024
Response from Nikki on 18 Apr 2024
Thank you Leticia for your rating and review!Nikki LeeGeneral Manager

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for the high point market will be staying there again. The front desk staff were fantastic
Stayed 4 nights in Apr 2024
Response from Nikki on 18 Apr 2024
Thank you Matthew for your rating and review!Nikki LeeGeneral Manager

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place
Stayed 1 night in Mar 2024
Response from Nikki on 18 Apr 2024
Thank you Ali for your rating and review!Nikki LeeGeneral Manager

4/10 Poor

Tatiana

Stayed 1 night in Apr 2024
Response from Nikki on 6 May 2024
Thank you Tatiana for your rating.Nikki LeeGeneral Manager

6/10 Okay

Rebecca

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Not terrible but could be much cleaner. We would not stay again.
Stayed 1 night in Mar 2024
Response from Nikki on 5 Apr 2024
Thank you Rebecca for your rating and feedback. Safe TravelsNikki LeeGeneral Manager

10/10 Excellent

Jara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and decent for the price! I didn’t try the breakfast because I overslept. There’s some noise from where it’s near the airport, but it’s nothing major at all and still mostly quiet. Highly recommend.
Stayed 1 night in Apr 2024
Response from Nikki on 5 Apr 2024
Thank you Jara for your rating and feedback. Safe TravelsNikki LeeGeneral Manager

6/10 Okay

Kelly

Travelled with family and small children, Travelled with pets
Liked: Property conditions & facilities
Disliked: Cleanliness
When turning down the sheets I noticed an orange stain on the pillow case that lead to the sheet as of someone dripped something on it. So I assume the sheets weren’t changed. Then when I went to look for my hair tie, I found two different old socks under the bed. Gross. When we got in the room the refrigerator wasn’t turned on so it took until the next day to cook off my food. There had to be something f wrong with that fridge. Microwave was beat up, but worked fine. The rooms are seriously loud. So loud that I thought it was thunder, but it was the person above me. That was awful. Breakfast was decent. The bacon was under cooked, but it had a nice selection, but not too much. Beautiful area when you first walk in to sit and then it flows into the eating area for the morning buffet. The pool was small, but it had a great patio that was connected with seating. Many of the lights were blown in the pool room. Bathrooms by the pool were very clean, hallways were clean too, and elevators also, stairwells, etc. They have a small selection of chips, candy, frozen dinners, and ice cream options at the front desk which is fun to take advantage of as needed. Lastly, we purposely wanted a wheelchair excessively room and we were able to get that. However, the room was all the way down at the end of the hallway which made it tough actually. I found that strange, but it’s probably a building construction thing. At night I did notice the lights were out here and there down the hallway too.
Stayed 1 night in Mar 2024
Response from Nikki on 5 Apr 2024
Thank you Kelly for your rating and review. I will share this with the staff. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Nikki LeeGeneral Manager

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The shower door would not stay closed when showering. The indoor pool area was slightly heated but the water was so icy-cold that I could not enjoy the swim. The mattress was not a quality mattress, or maybe it was just old. The staff was helpful and accommodating but the business center printer was out of ink and would not connect to the computer nor any other device for usage - I found this to be very frustrating and counterproductive.
Stayed 2 nights in Mar 2024
Response from Nikki on 5 Apr 2024
Thank you Shannon for your rating and review. Safe Travels.Nikki LeeGeneral Manager

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was fantastic and we loved Greensboro and this hotel was fantastic and accommodating and in a good location. My only minor complaint is we chose this hotel over others in the area because of the free breakfast. On Sunday we went down an hour before breakfast ended to enjoy a meal before heading out for the day but found no food aside from cereal and the waffle maker. Everything else was completely empty. When we spoke to kitchen staff to ask if they’d be refilling as there was an hour left for breakfast they told us they would not be, but if we wanted something they would make it but it would take 45 minutes to prepare and would be wasting food. Unfortunately this means we had to go out of our way and pay out of pocket for breakfast. I wish the hotel had done better planning to accommodate a busy Sunday breakfast as several other families showed up after we did expecting food but were left disappointed.
Stayed 1 night in Mar 2024
Response from nikki on 5 Apr 2024
Thank you Michael for your review! We do serve our breakfast for 3 hours daily. We do understand your frustration of not having many options left do to our heavy occupancy. We are actively working to resolve any future occurrences. Safe Travels!Nikki LeeGeneral Manager

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
The pool was way too cold! Nearly impossible to get into it. Please raise the heat or don't advertise an indoor pool.
Stayed 1 night in Mar 2024
Response from Nikki on 5 Apr 2024
Thank you Melissa for your review. We do not advertise a 'Heated Pool' However, our indoor pool is open year round, 9am to 8pm for our guests. Safe Travels!Nikki LeeGeneral Manager

8/10 Good

Nathan, Summerfield

Liked: Cleanliness, property conditions & facilities
I've stayed at this hotel several times because I like the location. However, the staff are uninterested and custodial. They aren't mean or impolite, but they can't be bothered to be helpful or welcome guests. Breakfast was disappointing as well, and I ended up going to a nearby cafe instead.
Stayed 1 night in Mar 2024
Response from Nikki on 5 Apr 2024
Thank you Nathan for your feedback. We will share your remarks with our staff. Safe Travels!Nikki LeeGeneral Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from nikki on 5 Apr 2024
Thank you Elizabeth for your rating! Safe Travels!Nikki LeeGeneral Manager

10/10 Excellent

Abel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff
Stayed 3 nights in Mar 2024
Response from nikki on 5 Apr 2024
Thank you Abel for your rating and review! Safe Travels!Nikki LeeGeneral Manager

10/10 Excellent

Ramon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 5 nights in Mar 2024
Response from Nikki on 5 Apr 2024
Thank you Ramon for your rating and review! Safe Travels!Nikki LeeGeneral Manager

4/10 Poor

Denise

Disliked: Cleanliness, staff & service, amenities
Check on person not friendly or helpful. Room not so great..had a strong chemical smell and was warm
Stayed 2 nights in Mar 2024
Response from Nikki on 20 Mar 2024
Thank you Denise for your feedback. We certainly would have addressed any issues had you notified us during your stay! Safe Travels!Nikki LeeGeneral Manager

10/10 Excellent

Helmer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility and very clean
Stayed 1 night in Mar 2024
Response from Nikki on 20 Mar 2024
Thank you Helmer for your rating and review ! Safe Travels!Nikki LeeGeneral Manager

8/10 Good

Helmer

Stayed 1 night in Mar 2024
Response from Nikki on 5 Apr 2024
Thank you Helmer for your rating and feedback. Safe TravelsNikki LeeGeneral Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service
The bed was great, and everything worked, including the in-room coffee maker. Some of the fixtures seemed a little flimsy, and I kept seeing the same cigarette butt on the floor near the elevators, so I can’t give it 5 stars.
Stayed 1 night in Mar 2024
Response from Nikki on 20 Mar 2024
Thank you John for your feedback and rating! Safe Travels!Nikki LeeGeneral Manager

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nikki on 20 Mar 2024
Thank you Caitlin for your rating! Safe Travels!Nikki LeeGeneral Manager

8/10 Good

STEVE, Somerset

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value, clean, room and mattress was good. Staff very nice. Breakfast good. 24 hour coffee! No complaints. Minor nit - the cleaning products they use leave a strong medicinal order.
Stayed 2 nights in Mar 2024
Response from Nikki on 12 Mar 2024
Thank you Steve for your rating and review. Safe TravelsNikki LeeGeneral Manager

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This particular La Quinta is safe, quiet and convenient to find off the freeway. It's off a highway with a light signal, & is fairly easy to get to for a family road trip. The rooms were very clean, modern and comfortable. My room was equipped with a refrigerator and microwave, which was a wonderful convenience. Very close to PTI/GSO airport. I used to live in the area, and feel very safe at this location.
Stayed 1 night in Mar 2024
Response from Nikki on 12 Mar 2024
Thank you Danny for your rating and review. Safe TravelsNikki LeeGeneral Manager

10/10 Excellent

Darrell

Just alittle 15-20 min from A&T but it’s cool!
Stayed 2 nights in Mar 2024
Response from Nikki on 9 Mar 2024
Thank you Darrell for your rating and review. It is always a pleasure to receive positive feedback.Nikki LeeGeneral Manager

10/10 Excellent

Gary, Chesapeake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in excellent condition. Breakfast was top notch.
Stayed 1 night in Mar 2024
Response from Nikki on 9 Mar 2024
Thank you Gary for your rating and review. It is always a pleasure to receive positive feedback.Nikki LeeGeneral Manager

6/10 Okay

Nancy Ann

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Nikki on 9 Mar 2024
Thank you Nancy for your review. Safe TravelsNikki LeeGeneral Manager

4/10 Poor

Tina

Travelled with partner
The stay was horrible it was a dog in the room across the hall, it barked all day and night. The front desk staff couldn’t even help. The room was good, just couldn’t enjoy our stay due to the dog.
Stayed 2 nights in Feb 2024
Response from nikki on 29 Feb 2024
Thank you Tina for your feedback. We apologize for any disturbances caused by our other guests. Hopefully next we are able to find a quieter room for you.Nikki LeeGeneral Manager

8/10 Good

Shontell

Stayed 3 nights in Feb 2024
Response from Nikki on 20 Mar 2024
Thank you Shontell for your rating! Safe Travels!Nikki LeeGeneral Manager

8/10 Good

Rikki

Business traveller
Liked: Cleanliness, staff & service, amenities
It's La Quinta so it's a nice and clean room, lobby, and amenities. However this one is close to the airport so be ready to listen to planes taking off every so often. There was a trash bag wrapped around my smoke detector that I had to report to front desk. Now I just hope I don't get a $250 fee for "signs of smoking" anyway.
Stayed 1 night in Feb 2024
Response from Nikki on 29 Feb 2024
Thank you Rikki for your rating and feedback. Safe Travels.Nikki LeeGeneral Manager

10/10 Excellent

Solimar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this location! We arrived quite late, so I was able to call from the road and check in over the phone, so when we arrived, all I had to do was sign the required form, and collect the room keys. I required an accessible room, due to mobility impairments which require me to use a wheelchair, so I am always a bit nervous when traveling, because it can vary so widely what some consider to be accessible. There was a shower chair that I was able to position where I needed, shower head was well within reach, soaps and shelf were within reach, and sloped entry into the shower for an easy transfer from my wheelchair to the shower chair. The mirror was a perfect height for a wheelchair user, toilet height , grab bar placement, the height of the closet bar, microwave, and fridge, all perfectly within reach. I was able to roll under the desk and access the bed from either side. The room was clean, and at the end of the hall, allowing for quick and efficient accessible parking just outside the door. This made loading and unloading so much easier! My partner and I came to the area to visit family, and I would definitely stay there again in the future. 2 minor suggestions I would have would be lighter weight doors for the room and bathroom, and a threshold slope for the small bump into the bathroom where the flooring joint is. Other than those 2 small things, this is the absolute BEST hotel stay I have had since becoming disabled.
Stayed 3 nights in Feb 2024
Response from Nikki on 13 Feb 2024
Thank you Solimer for your rating and review. We are glad to hear that we were able to accommodate your needs. Safest Travels.Nikki LeeGeneral Manager

4/10 Poor

Spencer W

Liked: Cleanliness, staff & service
Nonfunctioning wifi login. Glitchy TV service.
Stayed 1 night in Feb 2024
Response from Nikki on 13 Feb 2024
Thank you Spencer for your feedback.Nikki LeeGeneral Manager

6/10 Okay

Ana

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Nikki on 13 Feb 2024
Thank you Ana for your rating. Safest Travels.Nikki LeeGeneral Manager

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Nikki on 13 Feb 2024
Thank you Ashley for your rating and review. Safest Travels.Nikki LeeGeneral Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Hotel is nice & clean. Easy check-in & check-out. Coffee and hot chocolate was available during evening hours which was great because it was cold and we didn't check-in until around 7pm so an evening cup to get warm and settle down was nice! Breakfast was good. A variety of foods from waffles, bacon, sausage, eggs, potatos, biscuit & gravy, muffins, bagels, grits, coffee (decaf, dark, medium roast, juice, etc. Something for eveyone. It was a little noisey on the 2nd floor with people talking loud and walking back & forth. Somebody with kids was above us and the kids were jumping up & down it sounded like late at night and then early morning. Double queen bed room just big enough to accommadate 4 ppl (3 adults, one kid). Bed was comfortable but the pillows didn't seem to be all the same. Mine was squishy and flat, my son's was soft and puffy (thick) so made it harder to get comfortable and my neck was sore by morning. Lved the mini frig and microwave in the room along witht he coffee maker. Bathroom was a nice size and clean. had soap, body wash, shampoo & conditioner travel-sized bottles. Plenty of towels & wash cloths. Overall, it was nice for a one night stay.
Stayed 1 night in Feb 2024
Response from Nikki on 7 Feb 2024
Thank you for your rating and review! Safe TravelsNikki LeeGeneral Manager

8/10 Good

edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place but…..
We had 8 rooms for 5 nights. Cleaners were amazing attitude. Breakfast came short not enough. Several times would not make extra food. Manager lied saying they were booked solid when we needed just one room for late check out due to implications of flight schedule. would not assist. But hotel was very clean and update. A very good layout.
Stayed 6 nights in Jan 2024
Response from Nikki on 6 Feb 2024
Thank you for taking the time to tell us about your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Nikki LeeGeneral Manager

10/10 Excellent

Anselita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Enjoyed my stay. My room was very clean, stocked with towels and complimentary soap/body wash/shampoo. They provided complimentary breakfast with a variety of choices. Food was good and they kept it stocked and hot for the guests. I would stay here again.
Stayed 1 night in Feb 2024
Response from Nikki on 6 Feb 2024
Thank you Anselita for your rating and review! Safe TravelsNIkki LeeGeneral Manager

10/10 Excellent

Kelly

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Nikki on 6 Feb 2024
Thank you Kelly for your rating!Nikki LeeGeneral Manager

8/10 Good

Bulmaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are quiet and the staff is very friendly and helpful !
Stayed 7 nights in Jan 2024
Response from Nikki on 6 Feb 2024
Thank you Bulmaro for your rating and review!Nikki LeeGeneral Manager

6/10 Okay

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed in room 407 which is the upper floor. There were constant different noises throughout the night from the mechanical services on the roof and sermingly in the wall behind the headboard. We were offered a change of room for the 2nd night but we were out all day and late into the night to move at that point. In addition i was surprised by a stink bug crawling over and on my pillow. Though that was unfortunate it is understood you can't avoid some insect visitors. Overall the place was clean and well kept and the staff at the desk were very nice.
Stayed 2 nights in Feb 2024
Response from Nikki on 6 Feb 2024
Thank you Colleen for your rating and feedback. Safe Travels.Nikki LeeGeneral Manager

6/10 Okay

Brittney

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
They kept the pool open late for our kids to swim, so that was really nice, rooms were clean. But the TV didn’t work and neither did the Wi-Fi….
Stayed 1 night in Feb 2024
Response from Nikki on 6 Feb 2024
Thank you Brittney for your rating and feedback.Nikki LeeGeneral Manager

4/10 Poor

Rebecca

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Too expensive for what I got...
Initially upon arriving the first impressions were lobby good. I requested a mobility room. It was ok. Clean. But for the money spent disappointed. The heater didn't work so i complained. The next time i asked had it been serviced, was told we have been having problems with several rooms. Eventually i requested to move. I chose to clean my own room only asking for fresh towels and sheets the 1st few day. Because we were tired. The 1st couple of days. I always bring my own cleaning supplies. Having traveled from LA. The problem was probably mine from trying to help and not be demanding. I paid for 9 days. Used 8 days. But left the cleaning sign on my door this particular day. Wow, No service rendered. Was told it was put in system no room service needed for entire stay! Really... Then was told I left a sign that said do not disturb. Not true, When I told them I took a picture before going out. They did Apologize. But room was still dirty. I requested towels. Then we showered and left.
Stayed 9 nights in Jan 2024
Response from Nikki on 6 Feb 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Jorge A

Stayed 1 night in Jan 2024
Response from Nikki on 7 Feb 2024
Thank you for your rating.

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and amazing staff
Stayed 2 nights in Dec 2023
Response from Nikki on 31 Jan 2024
Thank you Myron for your rating and feedback. Safe Travels!Nikki LeeGeneral Manager

10/10 Excellent

Dania

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Nikki on 31 Jan 2024
Thank you Dania for your rating. Safe Travels!Nikki LeeGeneral Manager

6/10 Okay

Alexander

Travelled with family
It will do
Breakfast was decent, the tv in our room didn’t work, it is supposed to be a no smoking hotel however the smell of marijuana lingered down the halls—thankfully our room was clear of the smell. Overall it was an ok stay.
Stayed 1 night in Jan 2024
Response from Nikki on 31 Jan 2024
Thank you Alexander for your rating and feedback. Safe Travels!Nikki LeeGeneral Manager

10/10 Excellent

yaneth

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jan 2024
Response from Nikki on 31 Jan 2024
Thank you Yaneth for your rating. Safe Travels!Nikki LeeGeneral Manager