Junior Suite | Courtyard view
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Reviews of Trianon Luxury Apartments & Suites

4 out of 5
Trianon Luxury Apartments & Suites
Iroon Politechniou 43,Chania, Chania

Reviews

9.4

Exceptional

Rating 10 - Excellent. 63 out of 80 reviews" "
Rating 8 - Good. 13 out of 80 reviews" "
Rating 6 - Okay. 1 out of 80 reviews" "
Rating 4 - Poor. 1 out of 80 reviews" "
Rating 2 - Terrible. 2 out of 80 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very good and the receptionist was very sweet and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Suha

Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 4 nights in Apr 2024

10/10 Excellent

Alana

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Pablo

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, room comfort
Nice place to stay in hectic Chania
While it wasn't our first choice we're glad we stayed here. Traffic in downtown Chania was crazy and the parking non-existent. Here parking was provided. Good meals were minutes walk away. The old Venetian port was about a 15 minute walk away. The room was spotless and the beds comfortable. Would definitely stay here again
Stayed 1 night in Oct 2023
Response from ioanna on 28 Oct 2023
Dear VisitorWe are glad you have enjoyed our property our parking facilities and the area around Trianon! We do wish you all the best and would like to host you back in the future.

10/10 Excellent

Yossi

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Oct 2023

10/10 Excellent

Freidoun

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay. The rooms are modern and nicely designed. It's spotless and the room service does a fantastic job. The parking garage is huge, clean and safe and everything is within walking distance. I will for sure come back. The receptionist is extremely friendly and helpful. This is definitely a great place.
Stayed 3 nights in Oct 2023
Response from ioanna on 8 Oct 2023
Dear VisitorWe are very glad you have enjoyed your stay in our property!We do wish you all the best and would like to welcome you back in a future visit in our city.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a very nice place to stay. Beautiful, comfortable room on a very nice neighborhood. A short walk to the historical harbor with many dining options.
Stayed 1 night in Oct 2023
Response from ioanna on 5 Oct 2023
Dear VisitorThank you for taking the time to express your comments.We are glad you have enjoyed your stay with us.We do wish you all the Best.

10/10 Excellent

Steven

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from ioanna on 5 Oct 2023
Dear VisitorThank you for taking the time to express your comments after your recent stay.We do appreciate it and we send you our regards

10/10 Excellent

Dimitra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was well managed, the staff were helpful and went beyond to help in any way possible. The hotel rooms are located in a building which also has offices in it and as such the parking garage is shared with these as well as day parking which sometimes presents challenges in accessing a spot.
Stayed 2 nights in Aug 2023
Response from ioanna on 2 Sept 2023
Dear VisitorThank you for taking the time to express your opinion regarding your recent stay. We are glad you have enjoyed it and we wish you all the best.

10/10 Excellent

Kathy

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2023
Response from Ioanna on 14 Sept 2023
Dear Visitor Thank you for taking the time to express your opinion after your recent stay with us.We are glad you have enjoyed our property and we wish you all the best.Kind Regards from Trianon and Chania

10/10 Excellent

Simeon

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Jul 2023
Response from trianon on 8 Aug 2023
Dear VisitorThank you for taking the time to write your comments regarding your recent stay.We are glad you have enjoyed our property and we do wish you all the best.Kind RegardsYour Trianon Team

2/10 Terrible

Wojciech

Liked: Cleanliness, property conditions & facilities
I would not recommend this property. We asked for extra coffee for early morning departure. This was met with not nice gesture. Towels are being changed every other day. One bottle of water per stay. Shower was broken and no effort was done towards fixing it since we were leaving in the morning. No breakfast is offered in this hotel.
Stayed 2 nights in Jul 2023
Response from Your Trianon Team on 16 Jul 2023
Dear Visitor to read all this.Your reservation was for a standard double room and we have made an upgrade and gave you a Junior Suite. Breakfast is not served and nowhere is advertised that we do have breakfast either. A Big bottle of Water is placed upon arrival and this is explained as well as that towels are changed every other day.Should you need anything extra you should always contact reception and we should have given you as for extra coffee tablets that you asked for.As far as shower is concerned, maintenance team is always in the morning , so we are really sorry for this.We do wish you a nice summer and we apologize.

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved having two rooms. Easy access to everything. Great parking access.
Stayed 2 nights in Mar 2023
Response from Your Trianon Team on 7 Apr 2023
Dear GuestWe are really glad you have enjoyed your stay with us.Your One bedroom Suite is nice spacious room that you can feel as comfortable as you wish.We are wishing you all the BestKind Regards

8/10 Good

David

Stayed 2 nights in Mar 2023
Response from Your Trianon Team on 7 Apr 2023
Dear GuestThank you for taking the time to express your opinion regarding your recent stay with us.We are glad you have enjoyed our premises and we wish you all the best.

10/10 Excellent

Marvin, Palo Alto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The accommodations were as nice as advertised, service was great. All in all a great stay.
Stayed 1 night in Nov 2022
Response from ioanna on 26 Jan 2023
Dear MarvinWe are really glad you have enjoyed your stay us.We will be more than happy to welcome you back in the future.All the best to you.Trianon Team

10/10 Excellent

Mats

Liked: Cleanliness, room comfort
Excellent stay.
Excellent place to stay. Two routes to get to the old town, with one slightly longer along the sea front, with plenty of bars to stop for a drink. Local restaurant in the square near buy highly recommend. Genuine places with out the usual tourist trap spike in the old town. Apartment spacious with a very comfortable bed. Parking garage is perfect to have. Four levels and always easy to find a spot taht is not too tricky to fit in. Reception staff friendly and helpful. A big thanks !
Stayed 4 nights in Sep 2022
Response from ioanna on 26 Jan 2023
Dear MatsWe are very happy you have enjoyed your stay in our establishment!Thank you for taking the time to write your experience regarding your stay with us.We wish you all the best and we will be more than happy to welcome you back in the future.Trianon Team

2/10 Terrible

Cara

Travelled with family
Deceptive reviews
I was so looking forward to my stay given the reviews, but my bathroom has mold and tons of bugs! Even the bottom of my sheets had sand. Would not recommend !
Stayed 4 nights in Sep 2022

10/10 Excellent

Alexandros

Liked: Cleanliness, room comfort
Superb, minimalist, clean, modern apartment. The bed and couch were great and there is ample closet space. Free garage parking. The receptionist was amazing, very helpful. No complaints at all. Lastly, the location is pretty good, it's a short 15 - 20 min walk to the old town harbor, simply go north and you will find the scenic route by the sea.
Stayed 3 nights in Sep 2022
Response from ioanna on 26 Jan 2023
Dear AlexandrosThank you for taking the time to write your experience regarding our accommodation.We are very glad you have enjoyed your stay in our property and we will be more than happy to welcome you back in the future.All the best to you.Trianon Team

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was lovely and spacious. The only criticism I have is there was no electrical socket near a mirror.
Stayed 7 nights in Sep 2022

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel! Great Staff! A/C was not great, we were hot all night could not use blankets even when A/C was at 20 degrees!
Stayed 1 night in Aug 2022

10/10 Excellent

Hoa Tin

Travelled with group
Liked: Cleanliness, room comfort
Very good and personal service.
Stayed 1 night in Aug 2022
Response from ioanna on 26 Jan 2023
Dear HoaTinWe are very glad you have enjoyed your stay in our property!We will be more than happy to welcome you back in the future.All the Best to you.Trianon Team

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great modern appartments close to town. And the gym was a bonus.
Stayed 4 nights in Aug 2022
Response from ioanna on 26 Jan 2023
Dear TimothyWe are very glad you have enjoyed your stay in TrianonThank you for taking the to share your experience regarding your stay.We will be more than happy to welcome you back in the future.All the best to you.Trianon Team

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Two bedroom apartment with kitchen was great! Recommend
Stayed 3 nights in Jun 2022

10/10 Excellent

Mauricio Alejandro

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great staff
Stayed 1 night in Sep 2021

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, room comfort
Recommended
Very nice staff. Very new and modern hotel. Pillows were veryyyy comfortable! Decent gym. Indoor parking. Good deal. Some good restaurants close by and 20 min walk to old town. Loved it here.
Stayed 3 nights in Sep 2021
Response from ioanna on 26 Jan 2023
Dear SarahThank you for taking the time to share your experience regarding your stay.We are really glad you liked our property and our facilities.We will be more than happy to welcome you back in the future.Trianon Team

10/10 Excellent

gregory

Travelled with group
Liked: Amenities, property conditions & facilities
clean modern close to centre
Stayed 8 nights in Sep 2021

10/10 Excellent

Ewald

Business traveller
Liked: Cleanliness, room comfort
Perfect, quiet and clean location with free parking. Only 10 min walk to the City Center or 5 to the water. Restaurant's are next door for breakfeast and even discount.
Stayed 7 nights in Sep 2021

8/10 Good

Joshua

Liked: Cleanliness, room comfort
September 2021
WiFi only when the is on is annoying. Otherwise great spot centrally located and high quality room. Mattress 3/5 Sheets 2/5 Pillows 2/5
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was the perfect place , 3 min drive to old port, you could walk but it’s like 15-20 min). The underground parking is a huge bonus, as you dont need to fight for parking and have the convenience of just parking and taking elevator to your room. Also the washer in the room is a big help when you’re on vacation. Bring your own detergent. There’s no dryer but stuff dries fast on rack on balcony. Room is great for, new and well appointed with full kitchen.
Stayed 7 nights in Jul 2021

10/10 Excellent

nigel

Travelled with family
Liked: Cleanliness, room comfort
cleanliness is king
Great location could not fault the stay
Stayed 1 night in Jul 2021

8/10 Good

Nick

Stayed 3 nights in Oct 2020
Response from Christina Sowinski-Maraki on 4 Nov 2020
Dear Nick, thank you for choosing to stay at Trianon Luxury Apartments & Suites! We hope that we will get the chance to welcome you back in the not too distant future. Kind regards Christina Sowinski-Maraki

10/10 Excellent

Vasileios

Liked: Cleanliness, room comfort
A very nice modern place in a very good location. Very friendly staff
Stayed 3 nights in Sep 2020
Response from Christina Sowinski-Maraki on 4 Nov 2020
Dear Vasileios, thank you for you exceptional good rating! We are delighted to know that you liked our premises and the friendly of our staff. Hopefully we will get the chance to welcome you back in the not too distant future. Kind regards, Christina Sowinski-Maraki

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, amenities
Very comfortable and clean room, 15 min walk to city centre and not in a super touristy area, staff were very friendly and helpful.
Stayed 5 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Clean, modern, comfortable. I would not only come here again but would recommend to anyone I know. It is not in the heart of the tourist area, but everything you need nearby and a 15 min walk to Central Chania and Old Town. Highly recommend.
Stayed 1 night in Jan 2020
Response from Christina Sowinski-Maraki on 26 Jan 2020
Dear Debra, thank you for taking the time to share such an extended review and for your recommendations. We highly appreciate your kind words and we are looking forward to welcome you back soon! Kind regards,

10/10 Excellent

Veronika

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing of this hotel is the free secure car park underneath the building (It may the one and the only within Chania). The location is convenient for driving out Chania. It takes just 13-minute walk to the Chania old town and 7 minutes to the seafront. There are many shops, cafes and restaurants nearby. The area is peaceful, especially in the evening. The wonderful bakery Plakopoulos locates behind this hotel (a must to go). The staff are welcoming and helpful. The place is kept very clean. The guests get 15% discount at the Moms nearby (a good cafe for breakfast & late supper). The only minor con may be the wall being not so soundproof. You can hear toilet flushing at the next door during the night and few little kids outside some mornings (small kids scool held in the plemises but they are not so noisy). Yet, the convenience of the free secure underground car park at such location outweighs them.
Stayed 5 nights in Sep 2019
Response from Christina Sownski-Maraki on 23 Sept 2019
Dear Anonymous, thank you for sharing such an extended review and for highlighting all the things that made your stay at Trianon Luxury Apartments & Suites a good one! Furthermore, rest assured that the department in charge has been informed regarding the flushing noise and will do the necessary to fix that issue. Also the creative activities for children are held only in the inner area of the coffee shop in order to maintain the quiet and relaxed atmosphere of this complex. We hope that the above won't put you off a future stay at our premises since it would be a great pleasure to be at your serviced again! Kind regards, Christina Sowinski-Maraki

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to Stay. Away from the tourist crowds. 10 min walk from old town. Staff at the recepcion was helpful and friendly!
Stayed 3 nights in Sep 2019
Response from Christina Sowinski-Maraki on 23 Sept 2019
Dear Christian, thank you for sharing your Trianon Luxury Apartments & Suites experience and for pointing out our privileged location! We indeed are in one of the best districts of Chania. Being friendly and helpful is what we do best and we hope that we will get the chance to welcome you back in the not too distant future and be at your services again! Kind regards, Christina Sowinski-Maraki

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from Christina Sowinski-Maraki on 31 Aug 2019
Dear Anonymous, thank you for taking the time to share your review based on your recent stay with us, it is highly appreciated! We hope that we will get the chance to welcome you back soon! Kind regards,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment for a family in Chania
Nice, modern apartment with good amenities. Plenty of room for a family
Stayed 1 night in Aug 2019
Response from Christina Sowinski-Maraki on 9 Aug 2019
Dear Peter, thank you for taking the time to leave your review! We are delighted to know that you enjoyed your stay at Trianon Luxury Apartments & Suites. We hope that the overall satisfactory experience means that we will get the chance to welcome you back in the not too distant feature! Kind regards, Christina Sowinski-Maraki

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Christina Sowinski-Maraki on 5 Aug 2019
Dear Anonymous, thank you for your exceptional good rating, it is highly appreciated! We are looking forward to welcoming you back in the not too distant future. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Christina Sowinski-Maraki on 23 Jul 2019
Dear guest, thank you for the 5* rating! It's a great pleasure to know that you enjoyed your stay at Trianon Luxury Apartments and Suites. We hope that your overall satisfying experience means that we will get the chance to welcome you back for another 5* Trianon experience!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quality rooms, great gym. Great communication.
Stayed 3 nights in Jun 2019
Response from Christina Sowinski-Maraki on 18 Jun 2019
Dear Anonymous, thank you for sharing your Trianon Luxury Apartments & Suites experience. It is good to know that you liked our location, the quality of our rooms as well as the gym. We hope that this means that we will get the chance to welcome you back in the not too distant future. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Christina Sowinski-Maraki, property manager on 28 Nov 2018
Dear Anonymous, thank you for taking the time to leave your review based on your recent stay with us. We hope that we will get the chance to welcome you back soon! Kind regards,

10/10 Excellent

Sebastian

Stayed 1 night in Sep 2023
Response from Ioanna on 14 Sept 2023
Dear VisitorThank you for taking the time to review our property after your recent stay with us.We are glad you have enjoyed our property and we wish you all the best.Kind Regards from Trianon and Chania

8/10 Good

Nico

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modernes Zimmer. Einige gute Caffès in der Umgebung. Tiefgaragenparkplatz inkl. Strand ist nur mit dem Auto erreichbar.
Stayed 7 nights in Aug 2023
Response from ioanna on 27 Aug 2023
Dear VisitorWe are glad you have liked our property , the area around our parking facilities.We are wishing you all the Best.Kind Regards from Trianon.

10/10 Excellent

Ercan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sehr sauber und zentral gelegen, gute Parkmöglichkeiten.
Stayed 3 nights in Aug 2023
Response from ioanna on 27 Aug 2023
Dear VisitorThank you for taking the time to express your pinion regarding your recent stay.We are glad you have enjoyed our property , our facilities , and the area around Trianon!We are wishing you all the Best.Kind Regards.

10/10 Excellent

Emmanuel

Travelled with group
Liked: Cleanliness, room comfort
Had a great stay. Very nice hotel with wonderful staff! Air condition was really good.
Stayed 5 nights in Jul 2023
Response from trianon on 8 Aug 2023
Dear VisitorThank you for taking the time to express your comments regarding your recent stay.We are glad you have enjoyed itand we wish you all the Best.Kind RegardsYour Trianon Team