Dear Mrs Jennifer,thank you for taking the time to rate the hotel.We are glad to know you were satisfied by the hotel and services provided.We will be glad to have the chance to welcome you again in the future,Wishes for a nice rest of summer,Best Regards,

Dear Mrs Yanina,thank you for choosing The Island hotel for your holidays in Crete. We are pleased to receive your high score rating as it shows us your satisfaction of our hotel and services provided.We will be glad to have the chance to welcome you again in the future.I remain at your disposal,Best Regards,Valentina ChnariWe

Dear Mrs Jane Nicola,thank you for choosing The Island hotel for your holidays in Crete. We are pleased to receive your high score rating as it show us your satisfaction of our hotel and staff services provided. We will be glad to have the chance to welcome you again in the future.I remain at your disposal,Best Regards,Valentina Chnari

Dear Mrs Juan,thank you for taking the time to send us your feedback.We are glad to hear that you enjoyed your accommodation, our breakfast buffet choices, the room location and our staff services provided.We would be glad to have the chance to welcome you again in the future,Best Regards,Valentina Chnari

Dear Mrs Rheanna,first of all we would like to apologize for the unpleasant experience you have had with your holidays at our hotel. We are really sorry to read that you were not satisfied by the room we allocated you. Surely, if you had made this aware to us, during your stay, we would surely have changed the room to another one closer to the beach. We had been in contact prior to your arrival with your requests for twin bedded room and we satisfied your wish. Also no were was mentioned and told to our reception staff that a member of your family had difficulty in walking, as we surely would have done the best to provide the best suitable allocation according to your needs. Hotel offers 314 rooms and extends in a large area, therefore there are also rooms around the hotel complex. As far as the beach concerns, it is public and can be accessed by anyone, but it is large enough and has a high amount of sunbeds for all our guests that are offered complimentary to be used at all times. Once again we apologize that you have not being able to have pleasant and relaxing time at our hotel, but we are always here to solve any problems, satisfy our guests and procced to any amendments needed.We are wishing you all the best and of course we would be glad to have the chance to welcome you again in the future in order to show you our high standard of services provided.I remain at your disposal,Best Regards,Valentina ChnariThe Island Hotel Team

Dear Mrs Bustos,thank you for your feedback.We are sorry to receive your rating. We would be grateful to hear which services did not met your expectations in order to be able to improve them.We remain at your disposal,Best Regards,Valentina Chnari

Dear Mr Olger,thank you for your recent stay at our hotel and for your feedback.We are glad to hear that you were satisfied by our hotel staff services, as well as the cleanliness and the food preparations by our cooks.We are looking forward to having the chance to welcome you again in the future,Best Regards,Valentina Chnari

Dear Mr Jason, thank you for your rating and feedback.We are remaining at your disposal,Best Regards,

Dear Mrs Natalie,thank you for your feedback.We are looking forward to having you staying with us again in the future,Best Regards,The Island Hotel Team

Dear Mr / Mrs Naama,thank you for your feedback.We are looking forward to having you staying with us again in the future,Best Regards,The Island Hotel Team

Dear Mr Martin,we are sorry once again for not being happy with your recent stay at our hotel.Hotel is providing daily a FREE a bottle of water in all rooms along with FREE daily replenished coffee and tea in room.Drinks are extra charged in all departments. It is clearly stated at our hotel website.Our personnel has a numerous of great feedback from hotel guests for it's behavior and assistance. We are sorry that they did not met your expectations.We are remaining at your disposal.Best Regards,The Island Hotel Team

Dear Mr Martinthank you for your recent stay at our hotel and your feedback.We are very surprised and of course sorry to receive your very negative comments regarding our hotel services.We have been informed that your negative feelings are a result of not letting you enter the restaurant due to dress code rules that all guests need to follow.We are sorry that our hotel did not met your expectations. We are remaining at your disposal,Best Regards,The Island Hotel Team

Dear Carmel,thank you for your recent stay at The Island hotel and for your feedback.Positive and negative comments are always welcome in order for us to be informed and be able to improve our services provided to our hotel guests.We are hoping to have the chance to welcome you again in the future.I remain at your disposal,Best Regards,The Island Hotel Team

Dear Mr Dino,thank you for your stay at The Island hotel and for your positive feedback.We are glad to hear that you enjoyed your stay and our staff services.We will be glad to have the chance to welcome you again in the future.We are remaining always at your disposal,Best Regards,Valentina Chnari

Dear Mr David James,thank you for your recent stay at The Island hotel and for taking the time to send us your positive feedback.We are very happy to hear that you were satisfied by our hotel in general and for our staff services. Services that comes from their heart and willingness to assist and service guests.We would be glad to have the chance to welcome you again in the future and do not hesitate contacting us, should you require any extra assistance in making your booking or selecting your room.Wishes for a nice rest of summer,I remain at your disposal,Best Regards,Valentina Chnari

Dear Mrs Steffanie,thank you for your recent stay at The Island hotel and for taking the time to send us your review.We are glad to hear that you enjoyed your stay, the hotel area, your room and our breakfast buffet. We are sorry to hear that you missed your last day breakfast, if we knew we would have prepared an early breakfast on your behalf as we always do to guests upon their request.We are wishing you a nice rest of summer and we are looking forward to having you staying with us again in the future,Best Regards,The Island Hotel Team

Good morning dear Mr Barrie,thank you for your recent stay at The Island hotel and for taking the time to send us your feedback.We are glad to hear that your enjoyed your stay and our hotel services, F&B departments as well as room provided met your expectations.We are wishing you a nice rest of summer and we are looking forward to welcoming again in the future,Best Regards,The Island Hotel Team

Good morning dear Mr John,thank you for your recent stay at The Island hotel and for taking the time to send us your feedback.We are glad to hear that you had a nice stay and that hotel atmosphere, dining options as well as our staff services met your expectations and even the rain which was not expected for that period of time, didn't spoil your holidays. We are wishing you a nice rest of summer and of course we will be glad to have the chance to welcome you again at our hotel in the future,Wishes for a nice day,Best Regards,The Island Hotel Team

Dear Mrs Carroll,thank you for your recent stay at The Island hotel and for taking the time to send us your feedback.Positive and negative reviews are always welcome to us, as they help us improve our services provided to our guests.We are glad to hear that you have liked the staff services, the variety and quality of food and the relaxing atmosphere offered.Only one point of your message we were actually a bit surprised to read, when referring to the room offered to you and that wasn't of your satisfaction, even though the rooms at the specific part of our hotel are the ones with the best - straight view of the sea. Also, the F.O. Manager informed us that by yours and your friend arrival at the hotel, one of the two rooms were changed immediately to another with douche and the next day we also offered another room with a douche as well. We certainly hoped and believed that with these room changes you would have been happy with your new rooms allocation and view, which I shall say once again is the best according to the 100% of our guests reviews.I am really sorry that you were not satisfied in fullest by your room and stay at our hotel and I hope that you would give us the chance to a future stay in order to show you our high quality of services provided.We remain always at your disposal and i wish you a good rest of summer,Best Regards,The Island hotel Team

Dear Mrs Rachel,thank you for your recent stay at The Island hotel and for your feedback.We are glad to hear that you liked your stay at our hotel, the staff services and amenities offered. As far as wi-fi concerns, we will surely take measures in order to improve it.We will be glad to have the chance to welcome you in the future.Many wishes for a nice rest of summer,Best Regards,The Island hotel Team

Dear Mrs Francesca,we would like to thank you for your recent stay at our hotel and your feedback.It is always a pleasure to know that guests enjoyed their stay at our resort.We would be glad to have the chance to welcome you again in the future.Wishes for a nice rest of summer,Best Regards,The Island Hotel Team

Dear Mrs Monika,thank you for your recent stay at The Island hotel.We are glad to receive your feedback and to hear that you had a stunning stay with us.We will be glad to welcome you again in the future,Wishes for a nice rest of summer,Best Regards,

Dear Mr Sotirios, we would like to thank you for your recent stay at our hotel and for your kind feedback. We are happy to hear that you liked our hotel staff services and our food quality. We would be glad to have the chance to welcome you again in the future. Best Regards,

Dear Madam / Sir, thank you for your recent stay at our hotel. We are really sorry that you have been dissapointed regarding the lack of finding a sunlounger. Sometimes it happens guests not to be able to find a sunbed at the area of their choice, but we have plenty of them splitted around hotel areas, in gardens, pool areas and beach. We wish we knew your difficulty to find a lounger, in order to be able to assist you by placing new ones in a area that you would have showed us. We apologize once again for your dissapointment and that this was a reason to not enjoy in full your stay at our hotel. We are looking forward to have the chance to welcome you again in the future, We remain at your disposal at all times,

Thank you for your feedback. We appreciated it ! Best Regards

Dear Madam, Thank you for feedback. We are looking forward to welcoming you again at our hotel in the future, Best Regards,

Dear Madam / Sir, we would like to thank you for your recent stay at The Island hotel. We appreciate your comments and we are glad to hear that our staff and hotel services met your expectations and you enjoyed your stay at our hotel. We will be glad to have the chance to welcome you again in the future, Best Regards, Valentina Chnari

Dear Mrs Kirsty, we would like to thank you for your recent stay at The Island hotel. We appreciate your comments that will assist us improve our services and we are glad to hear that our staff and hotel services in general met your expectations and you enjoyed your stay at our hotel. We will be glad to have the chance to welcome you again in the future, Best Regards, Valentina Chnari

Dear Mr Jamal, thank you for your recent stay at our hotel. We are glad to hear that you were satisfied by the hotel, your room and staff services. We will be glad to have the chance to welcome you again in the future, Best Regards,

Dear Madam/Sir, we would like to thank you for your recent stay at The Island hotel and for your positive feedback. We are glad to hear that our hotel services met your expectations and that you were satisfied with the housekeeping services and the easy beach access. We would be glad to have the chance to welcome you again at our hotel in the future. Until then, take good care of yourselves and many wishes for a nice rest of summer.

Dear Anonymous, Thank you for taking the time to write your review. Naturally I was disappointed to read your very low rating regarding your experiences here at Hotel The Island. The whole team always tries to give the best service to all our guests, and that they didn't acknowledge your Expedia VIP estimation, isn't according to our normal procedures. My apologies for any inconvenience caused by myself and/or any members of my staff. travelling to The Island Hotel again, it would be my pleasure to meet you and look after your reservation for you. Best regards.

Dear Mrs Chrisstine, we would like to thank you for your recent stay at The Island hotel. You positive and negative comments were much welcome in order to assist us improve our services provided to our guests. We would be glad to have the chance to welcome you again in the future, Take good care of yourselves, stay safe,

Dear Guest, we would like to thank you for your feedback. We hope to have the chance to welcome you in the future.

Dear Guest, we would like to thank you for your feedback. We were glad to hear that you have enjoyed our accommodation, hotel location and our staff services. We will be looking forward to welcoming you again in the future.

Dear Yuri, we would like to thank you for your feedback. We are glad to know that you were satisfied by our hotel, the activities and food offered. We will be glad to welcome you again in the future.

Dear Madam / Sir, thank you for your feedback. Your comments are always welcome.

Dear Madam / Sir, thank you for your recent stay at The Island hotel and for reviewing your experience. We are also delighted to hear that you found our hotel fantastic! Much appreciated! We will be glad to welcome you again in the future. Many wishes for a nice rest of summer! Thank you