Cave Suite (Sea View with Private pool) | Minibar, desk, soundproofing, free WiFi
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Reviews of Acro Wellness Suites - Adults Only

5 out of 5
Acro Wellness Suites - Adults Only
Mononaftis - Agia Pelagia, Malevizi

Reviews

9.8

Exceptional

Rating 10 - Excellent. 49 out of 53 reviews" "
Rating 8 - Good. 2 out of 53 reviews" "
Rating 6 - Okay. 2 out of 53 reviews" "
Rating 4 - Poor. 0 out of 53 reviews" "
Rating 2 - Terrible. 0 out of 53 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with unbelievable views, spa and service.
Stayed 2 nights in May 2024

10/10 Excellent

WENJING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

SERGEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good relaxing atmosphere and great staff.
Stayed 3 nights in Oct 2023
Response from Acro Suites Team on 17 Nov 2023
We're glad you enjoyed your stay with us and we appreciate your review. We are looking forward to welcoming you again in our hotel.

10/10 Excellent

Bassam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Acro Suites Team on 17 Nov 2023
Your feedback is highly appreciated!We look forward to welcoming you again.

10/10 Excellent

LaVonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff… extremely quiet… atmosphere is to relax and reset.
Stayed 2 nights in Oct 2023
Response from The Acro Team on 22 Oct 2023
Thank you for your review. We appreciate your support. We hope we will have the chance to welcome you again in our premises.

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our honeymoon at Acro and it was perfect! The food is amazing and the service is exceptional. The setting could not be more beautiful
Stayed 4 nights in Jun 2023
Response from The Acro Team on 22 Oct 2023
We are happy that you had a memorable experience in our hotel and we're grateful for your feedback. We value that you chose our hotel for your honeymoon. All the best to you!

10/10 Excellent

Amy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful area. A bit expensive to get into town but overall satisfied
Stayed 3 nights in Sep 2023
Response from The Acro Team on 22 Oct 2023
Thank you so much for sharing your experience with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from The Acro Team on 22 Oct 2023
Thank you so much for taking the time to leave us a rating. We really appreciate your support.

10/10 Excellent

Lisa P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can not describe the incredible experience at Acro Suites. The calming pleasant staff pamper you and make sure you have everything you need. There are no words to describe the beauty of this resort. The food is outstanding. There is no reason to leave the resort as it is a complete place for relaxation. If you want to venture out, they have a book at the reception area and will set it all up for you and at a very affordable price. Do not waste your time trying to prebook through anywhere else. I would live here if I could.
Stayed 3 nights in Jul 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time. We stayed here on our honeymoon and we booked the cave suite. Couldn’t be happier with how it went. I would definitely recommend to anyone.
Stayed 3 nights in Jul 2023

10/10 Excellent

TAMMY

Stayed 9 nights in Jun 2023

10/10 Excellent

Ninos, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Not all 5-star hotels are the same. I have stayed at other 5-star hotels including in Crete. I think Acro is above and beyond a 5-star hotel because it is unique and outstanding. Acro Wellness Suites is just Exceptional! My stay at Acro for about a week from June 11-June 18th was above and beyond my expectations; it was a wonderful and great experience. My stay felt like a month rather than a week because I was enjoying every moment. The hospitality and service was awesome. The outdoor views from my suite and outside of Acro are breathtaking! All the staff at Acro are friendly, courteous, kind and they always made me feel like one of their own and my stay comfortable like home except with a much much better experience because they are always at your disposal. The staff and my stay at Acro made my visit to Crete worth it and memorable by making it much more fun, friendly, and enjoyable. Whenever I needed something or a special request, I enjoyed and loved communicating with the reception staff without picking up the suite phone--if you stay at Acro, you will find out what I mean.....). I'm divorced and, if I get married again, I will do my honeymoon at Acro. I have no complaints because I was always happy at Acro. Once again, thank you Acro and to all the wonderful staff for a great and memorable experience. I can't wait to come back again!
Stayed 7 nights in Jun 2023

10/10 Excellent

Remy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, stunning
Stayed 4 nights in Jun 2023

10/10 Excellent

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and great facility. The nicest hotel I have ever stayed at.
Stayed 4 nights in May 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This might have been one of the best stays I’ve ever experienced at a hotel….every detail was thought of. I’ll definitely be back!
Stayed 2 nights in May 2023

6/10 Okay

Kinjal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great and will try to accommodate, however the location is pretty remote. There is limited food options as you can only eat what available in the resort's menu. You have to pay for all food and drinks, including water.
Stayed 3 nights in Apr 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Acro suite is amazing place, the view is gorgeous, very quiet, everyone is very welcoming, and they work so well as a teach. This is a very nice place for someone who wants peace and quiet, wants to get away from everything and take a break. 10/10
Stayed 5 nights in Apr 2023

10/10 Excellent

liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acro staff and facilities were exceptional! We loved our 5 night stay. The rooms are private, all with full sea view & excellent design features. Breakfast each day was great with plenty of options. All staff were very kind and attentive. Like everywhere in Greece, coffee isn’t great. We’d recommend an expresso with hot milk on the side (took 3 days to figure this out !). We only had one evening meal in the restaurant and didn’t enjoy. Over priced ($12 AU for water that is free in your room / meals $50 and very salty food). You will need to hire a car, as it’s about 30 mins from the airport, though handy as you need a car for all day trips anyway. Overall excellent value for a luxury resort.
Stayed 5 nights in Apr 2023

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2022

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful nice property
Stayed 2 nights in Sep 2022

10/10 Excellent

Bianca

Stayed 4 nights in Jul 2022

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Gareth

Stayed 7 nights in May 2022
Response from THE ACRO TEAM on 19 May 2022
Thank you so much for your review. Hope see you again in our resort.

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! Definitely the nicest lodging I have ever stayed in. We stayed in the Gaia suite which had an infinity pool that overlooked the ocean directly off of the cliff. The staff was incredibly nice and helped with anything we needed. The only downside I can even think of is that the food and drinks were expensive, but it makes sense for a place as nice as Acro. However, On our way out, they gave us a free lunch box with a sandwich and fruit - so thoughtful! We also did a couples massage and I was disappointed to find out that we couldn’t use the bathhouse after. I can’t wait to come back to Crete someday and will definitely stay here!
Stayed 3 nights in May 2022
Response from THE ACRO TEAM on 19 May 2022
Thank you so much for your review. Hope see you again in our resort.

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is breathtaking! You'll struggle to find a nicer boutique hotel on the planet.
Stayed 2 nights in Apr 2022
Response from THE ACRO TEAM on 19 May 2022
Oh ! Than k you so much for your kind words. Hope see you again, very soon

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

almog

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from The Acro Team on 22 Jul 2021
Dear Guest Thank you for your kind words. Always we try for the best ! Hope see you again !

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöne Anlage, das Personal ist ausgesprochen freundlich und zuvorkommend. Ein TOP-Hotel
Stayed 4 nights in Oct 2023
Response from Acro Suites Team on 17 Nov 2023
Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben und freuen uns über Ihre Bewertung. Wir freuen uns, Sie wieder in unserem Hotel begrüßen zu dürfen.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist atemberaubend schön, doch das Team hat unseren Aufenthalt zu einem einmaligen Erlebnis gemacht. Sehr empfehlenswert!
Stayed 4 nights in Sep 2023
Response from The Acro Team on 22 Oct 2023
We're glad you enjoyed your stay with us and we appreciate your review. We are looking forward to welcoming you again in our hotel.

10/10 Excellent

MR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe séjour
Superbe séjour, superbe établissement, personnel et service au top. Des petits oublis niveau housekeeping (serviettes, peignoirs, capsules de café), mais un appel à la réception et tout est réglé hyper rapidement. Restaurant qualitatif, excellent et très abordable.
Stayed 6 nights in Aug 2023
Response from The Acro Team on 22 Oct 2023
Thank you for your review.We sincerely appreciate your comments.We hope to see you again soon in our hotel.

10/10 Excellent

Anders

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acro Suite är värt ett besök
Vi hade problem med vatten/wc, el och ac under vår 9 dagar långa vistelse som vi hade förväntat oss kompensation för detta på hotellets initiativ. Personalen rätt oflexibel när det kom till ändringar på maträtter och sett till kostnaden för boendet och maten som serverades så var det detta som drog ner vårt helhetsintryck.
Stayed 9 nights in Jul 2023

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, j ai eu la surprise de trouver un gâteau d anniversaire dans ma chambre le jour de mon anniversaire, belle attention !!! Le personnel est très bien. ,merci
Stayed 4 nights in Jul 2023

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Sonya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
chambre spacieuse , très propre , personnel aux petits soins , vue extraordinaire , très bon petit déjeuner.
Stayed 2 nights in Jul 2023

10/10 Excellent

HADIDA

Stayed 3 nights in Apr 2023

6/10 Okay

Laurent

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Welness not really
L’hôtel est somptueux ainsi que notre chambre dans une grotte super belle avec une piscine chauffée dans un cadre magnifique à flanc de falaise fidèle aux photos . Dommage cependant que les piscines ne soit pas exposées sud en plein milieu d’après midi il n’y a plus de soleil sur la terrasse. Nous regrettons que la qualité de service ne soit pas à la hauteur du standing de l’hôtel. Nous avons eu divers demandes et problèmes qui n’ont pas été résolu par le personnel. Mais le plus décevant c’est que pour un établissement «Wellness » nous souhaitions nous ressourcer dans un cadre relaxant, hors il se trouve que nous avions un groupe à côté de notre chambre qui on organisé une soirée jusqu’au bout de la nuit sur leur terrasse avec la musique jusqu’à plus de 2h du matin. La réception étant à proximité personne n’est intervenu alors que la musique était vraiment forte ainsi que les cris des occupants. Nous avons dû appeler la réception qui est finalement intervenu sans aucune conséquence et nous avons dû nous même intervenir pour faire cesser la fête à plus de 2h du matin ce qui a gâché notre unique nuit et notre séjour. Lors de notre check out lorsque l’on a fait part de notre mécontentement quand à notre séjour et notre mécontentement on a eu droit à une bougie pour lot de consolation au prix du séjour c’est inacceptable. Le petit déjeuner est bon est varié cependant il n’est possible de commander qu’un plat à la carte contre plusieurs dans d’autres hôtels de Crète.
Stayed 1 night in Oct 2022

10/10 Excellent

Stefan, Linz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in traumhafter Landschaft - da stimmt einfach alles. Einzig die Müllentsorgung (500m vom Hotel entfernt) lässt zu wünschen übrig.
Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Oase der Ruhe
Wunderbares Resort . Toller Service . Gutes Essen
Sonnenaufgang am privaten Pool
Stayed 4 nights in Aug 2022

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Très bel hôtel avec une superbe vue au niveau 5 étoiles. Quelques bémols : climatisation trop bruyante. Tarifs room services élevés pour le pays.
Stayed 5 nights in Aug 2022

10/10 Excellent

FRANCK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe séjour
Hôtel et chambre magnifiques, avec une vue sur la mer incroyable ! Personnel très sympathique et aux petits soins. Il faut bien prévoir une voiture de location car l’hôtel est assez retiré.
Stayed 8 nights in Aug 2022

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuleux
Lieu exceptionnel, encore plus incroyable en réalité qu’en photo. Personnels très attentionnés et sympathiques. Luxe authentique. Je recommande vivement cet hôtel.
Stayed 7 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in the world
The most magnificent hotel! Very well designed and thought throught every little detail. Staff was extremely polite and helpfull. The view is once in a lifetime must experience! Very private and extremely good for couples.
Stayed 1 night in Jun 2022

10/10 Excellent

Jeremie Jules

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

8/10 Good

Bwiza

Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2021
Response from The Acro Team on 27 Jul 2021
Thank U so much for your kind words ! Hope see U soon in our beautiful resort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendide
L'hotel est tout neuf et il est tout simplement splendide. En revanche quelques problèmes techniques de démarrage : piscine froide , panne de climatisation et 29 degrés dans la chambre.. changement de chambre nécessaire. On voit que les techniciens travaillent beaucoup pour finaliser tout ceci .
Stayed 3 nights in Jul 2021
Response from The Acro Team on 22 Jul 2021
Dear Guest Thank you for your kind words. Always we try for the best ! Hope see you again !