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Reviews of Plaza Inn Great Falls

2 out of 5
Plaza Inn Great Falls
1224 10th Avenue South, Great Falls, MT

Reviews

6.2
Rating 10 - Excellent. 1 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 8 out of 21 reviews" "
Rating 4 - Poor. 3 out of 21 reviews" "
Rating 2 - Terrible. 2 out of 21 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Dennis

Stayed 1 night in Apr 2024

6/10 Okay

Destiny, CUT BANK

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service, property conditions & facilities
Honestly ot is a good old fashioned economical 3 star stay, and sometimes that it just what you need. Not fancy but good updated furniture inside and real tile in the bathroom. Good shows on a good tv. We were in town for a baby delivery to support a family member. This place had all we need. I think there are a few permanent residents but they seemed nice. Certainly not the ritz, but has a continental breakfast and a pleasant desk attendant. A ok and thanks so much.
Stayed 2 nights in Mar 2024

6/10 Okay

Malcolm

Stayed 1 night in Oct 2023

8/10 Good

Terrance

Stayed 1 night in Aug 2023
Response from Mark on 23 Aug 2023
Thx come back again!

2/10 Terrible

Regis

Disliked: Cleanliness, property conditions & facilities, room comfort
Scuzzy
Dirty floors hairs in the bathroom what looked like diarrhea on the bath ceiling unpainted walls
Stayed 1 night in Jul 2023
Response from Mark on 23 Aug 2023
Thx for ur comment we will take care of the problem! So sorry!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
This is an older facility, quite adequate for short term stay and very clean. The 2 queen bed room had most of the conveniences we needed including refrigerator, microwave and free WiFi with a good connection. The only thing missing was an in room coffee maker. TV was a CRT type, but performed satisfactorily. Continental breakfast was sparse, consisting of packaged pastries, and coffee. Hot water for tea was not available, but the owner/manger boiled water for tea in his office and provided tea bags, which we felt was very accommodating and compensated for the lack of self-service tea availability. Beds were comfortable, and furniture included table and comfortable chairs. The location was easy to get to and also easy to get to historical sites we wanted to visit. Economical price, good value.
Stayed 1 night in Aug 2017
Response from Mark on 9 Aug 2018
Thx for comments ,come back!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Falls Mall Parking Lot Motel
I had to go cheap for this stay and one gets what one pays for. This really wasn't bad but a bit behind the times and in a strange location (corner of a mall parking lot--right up to the motel building!) I loved having the fridge and micro in room and the AC was quite welcome and cold. Almost still can't stop laughing at the yellow bathroom fixtures. Appreciated the complimentary upgrade to a king bed from a queen bed, although I didn't ask for it--I suspect it had to do with our being noticeably a same-gender couple? We experienced a minor earthquake there, and all was fine--wasn't checked on, but again, it was minor. Got an unexpected call on my phone to confirm we were indeed coming--were running late and driving across country that didn't have cell signal--had me worried for a bit.
Stayed 1 night in Jul 2017
Response from Mark on 9 Aug 2018
Thx for comments,come back!

6/10 Okay

Steve, Flathead Valley

Liked: Cleanliness, staff & service
A cheap sleep.

2/10 Terrible

Stewart, Calgary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old motel shows its age
The room smelled and the air conditioner made noise, but didn't keep out the dampness or heat. The room we finally chose (tried a couple) was clean but very old and showed its age. It is a very cheap budget motel that I will never stay at again.
Response from Mark on 9 Aug 2018
Thx for comments!

6/10 Okay

Senior Couple, Minnesota

Liked: Staff & service
Sort of noisy with a lousy breakfast
The motel manager was pleasant and the bed was pretty comfortable,but the air conditioner was set at a low 69 degrees and the noise from the road made it hard to sleep. The "continental" breakfast consisted of an unhealthy wrapped pastry and coffee.
We are very sorry that you was displeased with your stay.We do have other motels in quite neighborhoods.Please check them if you return to Great Falls

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Mark on 9 Aug 2018
Thx for staying!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
I just wanted a budget hotel to get a little sleep at on a long drive home. It totally fit the bill. No frills and reasonably priced.
Response from General Manager on 12 Aug 2016
Thank you for staying with us.We are very happy that you enjoyed your stay.please come back someday.

6/10 Okay

Jim, Canada

Liked: Cleanliness, room comfort
one night stay
The room was very clean .The air conditioner was mounted on the wall and blew air across our bed. They might as well not offer breakfast. It included a can of BOOST or a sweet roll with coffee .

8/10 Good

Manjit

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Mark on 9 Aug 2018
Thx for staying,come back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very neat and clean close to shopping, restaurants
Older motel but very clean, neat with amenities as advertised

8/10 Good

Jody M, Bennett

Liked: Cleanliness, staff & service
Older yet clean Motel.
I did not realize that this hotel was right on the main street. It is an older, one level motel. The manager was very nice and eased my fears over "bad guests". He told me that he didn't rent to drunks or druggies and his motel was safe and clean. It did prove to be VERY clean and quiet. It had updated bathrooms and windows so was a pretty good stay. With two females staying alone I did have concerns regarding safety.
Response from Mark on 9 Aug 2018
Thx for comments,come back!

4/10 Poor

Edwin, Minot North Dakota

Disliked: Cleanliness, property conditions & facilities, room comfort
Update first
This hotel need some major updating and upgrading - the rooms are small, needing a paint job and a new TV. The manager was nice and helpful but his great customer service couldn't help for the ugly tiny room. The location was great next to the Holiday Village Mall but a major overall is needed. Fixed first and I would recommended then.
Response from Mark on 9 Aug 2018
Thx for comments,we do have new tv in all rooms ,come back!

6/10 Okay

Joy, Maui

Disliked: Property conditions & facilities
Paint and pink toilet
After reading previous comments we were a bit concerned about our choice but all worries were groundless. Yes, it's rundown but the manager is making upgrades; painting was going on while we were there. "Breakfast" was a plastic-wrapped mystery danish, really our only complaint. The bathroom was tiny but the pink and white toilet made us chuckle. The room was clean, no odors, and the two nights were surprisingly quiet considering it's right on the major highway. And the manager was friendly and helpful.
Response from Mark on 9 Aug 2018
Thx for comments,come back!

8/10 Good

Ruth

Liked: Cleanliness, staff & service, room comfort
Response from Mark on 9 Aug 2018
Thx for stay ,come back!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Response from Mark on 9 Aug 2018
Thx for stay!come back!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Misrepresented stars, should be a one star hotel.
Front desk clerk didn't speak english well and the area was very sketchy. Where was the breakfast? Very old place. The fridge dripped water all over our leftovers and ruined them. We will never stay there again.
Response from Mark on 9 Aug 2018
Sorry for trouble,we will take of all things do come back, thx