Interior detail

Reviews of Erzherzog Johann Palais Hotel

4 out of 5
Erzherzog Johann Palais Hotel
Sackstraße 3-5, Graz, Styria

Reviews

8.6

Excellent

Rating 10 - Excellent. 278 out of 571 reviews" "
Rating 8 - Good. 200 out of 571 reviews" "
Rating 6 - Okay. 68 out of 571 reviews" "
Rating 4 - Poor. 21 out of 571 reviews" "
Rating 2 - Terrible. 4 out of 571 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Olivia Winkler on 31 Jan 2024
Lieber Daryl, wir danken Ihnen für den Besuch und die Bewertung. Mit freundlichen Grüßen aus Graz, Ihr Team des Palais-Hotel Erzherzog Johann.

8/10 Good

Susan

Stayed 2 nights in Dec 2023
Response from Olivia Winkler on 18 Dec 2023
Liebe Susan, vielen Dank für Ihren Besuch und die Bewertung. Mit freundlichen Grüßen aus Graz, Ihr Team des Palais-Hotel Erzherzog Johann.

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in the city ... right on the main square in the pedestrian shopping area. Lovely room with large bathroom and a view of the landmark clock tower. Fairly priced.
Response from Olivia Winkler on 11 Dec 2023
Liebe Marion, herzlichen Dank für Ihren Besuch, die gute Bewertung sowie die schöne Rückmeldung. Es freut uns, dass Sie sich bei uns so wohlgefühlt haben. Herzliche Grüße, Ihr Team des Palais-Hotel Erzherzog Johann.

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location.
Stayed 4 nights in Nov 2023
Response from Olivia Winkler on 16 Nov 2023
Liebe Silvia, vielen Dank für Ihren Besuch und die ausgezeichnete Bewertung. Herzliche Grüße aus Graz, Ihr Team des Palais-Hotel Erzherzog Johann.

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness, staff & service
Was a nice enough hotel but feel the room is badly in need of some modernisation. Hairdryer was temperamental and was disappointing that there were no English speaking channels on the television. The bathroom was a bit smelly also. Staff were friendly and helpful however.
Stayed 6 nights in Oct 2023
Response from Olivia Winkler on 22 Oct 2023
Lieber Ian, herzlichen Dank für Ihren Aufenthalt und die Rückmeldung. Wir bedauern, dass Sie nicht gänzlich mit dem Zimmer zufrieden waren. Ihr Feedback zum Fön sowie den TV-Channels haben wir unserem Haustechniker weitergeleitet. Es freut uns aber, dass Sie unser Personal so positiv erwähnen. Herzliche Grüße aus Graz, Ihr Team des Palais-Hotel Erzherzog Johann.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Olivia Winkler on 21 Sept 2023
Lieber George, herzlichen Dank für Ihren Aufenthalt und die tolle Bewertung. Besuchen Sie uns doch bald wieder einmal. Liebe Grüße aus Graz, Ihr Team des Palais-Hotel Erzherzog Johann.

10/10 Excellent

Carl

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great old hotel…air broke down …but enjoyed the whole experience
Stayed 1 night in Sep 2023
Response from Olivia Winkler on 21 Sept 2023
Lieber Carl, vielen Dank für Ihren Besuch und die ausgezeichnete Bewertung. Herzliche Grüße aus Graz, Ihr Team des Palais-Hotel Erzherzog Johann.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and room
Stayed 1 night in Aug 2023
Response from Olivia Winkler on 30 Aug 2023
Dear Jennifer, thank you for your visit and the kind feedback. We are happy to read that you enjoyed the stay with us. Kind regards from Graz, your team of Palais-Hotel Erzherzog Johann.

10/10 Excellent

Stephan and Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was excellent and very nice. The rooms wecbooked were good and the location was excellent. Thank you.
Stayed 1 night in Aug 2023
Response from Olivia Winkler on 23 Aug 2023
Dear Stephan,dear Donna, thank you for your visit and the kind review, especially about our staff. We are happy to hear that you had a great stay. Kind regards from Graz, your team of Palais-Hotel Erzherzog Johann.

10/10 Excellent

Gratian

Travelled with family
Liked: Amenities
It is extremely close to the main plaza Hauptplatz- Very clean, very nice staff excellent location and the feel of imperial Austria
Stayed 3 nights in Aug 2023
Response from Olivia Winkler on 21 Aug 2023
Dear guest, thank you for your visit, the great rating and the kind review, especially about our staff. We are happy to read that you enjoyed the stay with us. Best regards from Graz, your team of Palais-Hotel Erzherzog Johann.

8/10 Good

TD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, grand old hotel
Perfect location, charming grand old hotel, though I think we had the runt of the rooms. Clean, substantial breakfast, efficient staff. Parking easy but extra.
Stayed 2 nights in Jul 2023
Response from Olivia Winkler on 1 Aug 2023
Dear guest, thank you for your visit and the great review. We are happy to read that you enjoyed the stay with us. Kind regards from Graz, your team of Palais-Hotel Erzherzog Johann.

4/10 Poor

Aneta

Travelled with family
Disliked: Staff & service
Very hard to get to by car. There are no TV channels in any language other then German. Breakfast not included, expensive, yet with cheap offerings. Parking is in the area shopping mall, and you have to drive around several blocks to get there. And once I paid parking in hotel, the ticket to get out of garage did not work. I called hotel and was told I need to go parking office, while unable to even tell me office location. Once I objected, they called the garage and sent an attendant to help me out. Altogether, it took almost 0.5 hr. Just to get out. Thank God I did not have to catch a plane. This is a set-up where a availability of valet staff is a must, so a guest does not have to suffer through that. Altogether, not getting a good value for your dollar.
Response from Palais Hotel Erzherzog Johann on 18 Aug 2023
Dear Guest, As we have already spoken during your stay, we once again want to inform you that we do offer serveral TV channels in english as well as the option to book your room including or excluding breakfast. We offer a reduktion of 50 per cent to the original parking fee. Our well trained staff did explain the approach at check out wich was unfortunatelly not observed. Therefore we organised the help of the garage management.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and comfortable room, convenient location, helpful staff, and nice amenities. I would stay here again!
Stayed 2 nights in Jul 2023
Response from Olivia Winkler on 4 Jul 2023
Liebe Emma, vielen Dank für Ihren Besuch, die tolle Bewertung sowie das schöne Feedback. Wir freuen uns auf ein baldiges Wiedersehen! Herzliche Grüße aus Graz, Ihr Team des Palais-Hotel Erzherzog Leoben

10/10 Excellent

Darryl

Stayed 1 night in Jul 2023
Response from Olivia Winkler on 4 Jul 2023
Lieber Darryl, herzlichen Dank für Ihren Besuch und die sehr gute Bewertung. Wir würden uns sehr freuen, Sie demnächst wieder bei uns willkommen zu heißen. Beste Grüße aus Graz, Ihr Team des Palais-Hotel Erzherzog Johann.

10/10 Excellent

Mozher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel building is a history by itself. it is located on the doorway of the Graz main square.The open space up to the roof, and the beautiful plants around this space are extraordinary. The room is nice, so do the bathroom. the only little mater is that the shower holder on the Jacuzzi is not holding it upward position.
Stayed 2 nights in May 2023
Response from Olivia Winkler on 12 Jun 2023
Lieber Mozher, herzlichen Dank für Ihren Aufenthalt und die schöne Rückmeldung. Wir haben uns sehr gefreut. Ihr Feedback zum Duschhalteknopf haben wir unserem Haustechniker weitergeleitet. Besuchen Sie uns doch bald wieder. Beste Grüße aus Graz, Ihr Team des Palais-Hotel Erzherzog Johann.

10/10 Excellent

lee, yishun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the hotel with is spacious and antique museum vibe also situated at the main attractions with afew walking distant.
Stayed 1 night in May 2023
Response from Olivia Winkler on 12 Jun 2023
Lieber Lee, vielen Dank für Ihren Besuch und die ausgezeichnete Bewertung. Wir würden uns freuen, Sie bei Ihrem nächsten Graz Aufenthalt wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Ihr Team des Palais-Hotel Erzherzog Johann.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
European tour 2023
A wonderful hotel right in the heart of the historic section of Graz. Everything you could wish for is within easy walking distance. The hotel itself is full of character, our room was enormous compared to modern functional hotels. The facilities are excellent and the staff are friendly and welcoming. We loved our stay here and would highly recommend both the city and this hotel.
Hotel bedroom
Stayed 3 nights in May 2023
Response from Olivia Winkler on 12 Jun 2023
Lieber Michael, herzlichen Dank für Ihren Aufenthalt, die tolle Bewertung sowie das nette Feedback - wir haben uns sehr gefreut, dass Sie sich bei uns so wohlgefühlt haben. Besuchen Sie uns doch bald wieder einmal! Freundliche Grüße aus Graz, Ihr Team des Palais-Hotel Erzherzog Johann.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
They never did manage to reconnect the hotel to receive English TV channels such as the BBC, CNN and France 24. The tech put a call into their service provider but no luck in getting any action. It was raining heavily so I was largely confined to my room so it would have been nice to have access to better TV programming.
Stayed 3 nights in May 2023
Response from Olivia Winkler on 16 May 2023
Dear Richard, we are really sorry that no English programs were available. We are trying very hard to solve this problem as soon as possible. We sincerely apologize for the inconvenience this have caused.Best regards from Graz, your team of Palais-Hotel Erzherzog Johann.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located with all the main city sites such as the Clock Tower, Art Gallery, Mausoleum and City Hall a few minutes walking distance. Staff at the Hotel were very friendly and helpful. The room was very clean with tea and coffee making facilities. Highly recommended.
Stayed 2 nights in May 2023
Response from Olivia Winkler on 10 May 2023
Lieber Mark, herzlichen Dank für Ihren Aufenthalt und die tolle Rückmeldung. Wir freuen uns sehr, dass Sie sich bei uns so wohlgefühlt haben. Besuchen Sie uns doch bald wieder einmal. Beste Grüße aus Graz, Ihr Team des Palais-Hotel Erzherzog Johann.

8/10 Good

Pierluigi

Stayed 3 nights in May 2023
Response from Olivia Winkler on 12 Jun 2023
Sehr geehrter Herr Pierluigi, vielen Danke für Ihren Besuch und die Bewertung. Herzliche Grüße, Ihr Team des Palais-Hotel Erzherzog Johann.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2023
Response from Olivia Winkler on 25 Jan 2023
Lieber Gast, herzlichen Dank für Ihren Besuch und die gute Bewertung. Mit freundlichen Grüßen aus Graz, Ihr Team des Palais-Hotel Erzherzog Johann.

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Stay in Graz
Wow, what a fabulous hotel! We loved our stay and this hotel is right in the heart of Graz. It was easy to get around on foot or by tram. There was a highly rated restaurant literally across the street. Our room was spacious and the bathroom was roomy and bright. The breakfast buffet was one of the best I've ever had in Europe - fresh berries, smoked fish, assorted juices and even champagne. The inside of the hotel was magnificent with an interior courtyard full of plants.
Stayed 2 nights in Oct 2022
Response from Olivia Winkler on 11 Jan 2023
Dear Genevieve, thank you for the visit and this great review. We really appreciate your feedback and look forward to welcome you back in the near future. Kind regards from Graz, your team of Palais Hotel Erzherzog Johann.

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing apartment so close to everything. And Anna was wonderful all ways there to answer any questions we had about apartment or where’s the best pizza was . Will definitely came back.
Response from Olivia Winkler on 13 Jan 2023
Dear Kari, thank you for your visit and the great review. We are delighted to read that you enjoyed your stay with us. We look forward to welcome you back in the near future. Kind regards from Graz, your team of Palais Hotel Erzherzog Johann.

10/10 Excellent

gavriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Tage
Sehr gute Lage,leicht zu Fuss die Altstadt zu besichtigen,freundlicher Empfang und angenehme Atmosphäre.
Stayed 3 nights in Nov 2022
Response from Olivia Winkler on 30 Nov 2022
Liebe Gavriela, herzlichen Dank für Ihren Aufenthalt, die ausgezeichnete Bewertung sowie die schöne Rückmeldung. Wir haben uns sehr darüber gefreut. Besuchen Sie uns doch bald wieder einmal, Ihr Team des Palais Hotel Erzherzog Johann.

10/10 Excellent

Ah Lek

Stayed 3 nights in Oct 2022
Response from Olivia Winkler on 17 Oct 2022
Lieber Gast, herzlichen Dank für Ihren Aufenthalt und die gute Bewertung. Wir haben uns sehr darüber gefreut. Beste Grüße und besuchen Sie uns doch bald wieder einmal. Ihr Team des Palais Hotel Erzherzog Johann

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Een mooi hotel, schone kamers, vriendelijke medewerkers. Uitstekende locatie, midden in het centrum.
Stayed 3 nights in Aug 2022
Response from Olivia Winkler on 8 Sept 2022
Liebe Rita, herzlichen Dank für Ihren Aufenthalt und die ausgezeichnete Bewertung. Wir haben uns sehr darüber gefreut. Beste Grüße aus Graz und besuchen Sie uns doch bald wieder einmal. Ihr Team des Palais Hotel Erzherzog Johann

8/10 Good

Eleonora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the main city square, it just could not be better. The hotel is very clean, room is comfortable. The hotel is located in the former palace. Air conditioner in the room is fine. The only downside that the halls of the hotel are very long and there is no air conditioner in them or any air flow.
Stayed 2 nights in Aug 2022
Response from Olivia Winkler on 24 Aug 2022
Dear Eleonora, thank you for your visit and the review. We are happy to read that you enjoyed your stay with us, especially the central location of the hotel. Best regards, your team of Palais Hotel Erzherzog Johann.

10/10 Excellent

stephen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our first time in Europe and went to Graz on a recomendation and were very happy and surprised by how we were treated especially that most of the staff spoke very good English and were always accommodating and helpful. The location is also perfect. Highly recommend hotel and Graz for a European vacation.
Stayed 11 nights in Jul 2022
Response from Olivia Winkler on 24 Aug 2022
Dear Stephen, thank you for your stay and the great review. We are happy to read that you enjoyed your stay with us. We look forward to welcome you back in the near future. Kind regards from Graz, your team of Palais Hotel Erzherzog Johann.

8/10 Good

Karl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it!
Superb location in the center of the city and a beautiful old building with high ceilings, tall palatial doors, and a nice enclosed courtyard. The restaurant and bar downstairs are topnotch.
Stayed 8 nights in Jun 2022
Response from Olivia Winkler on 4 Jul 2022
Dear Karl, thank you for your visit and the great feedback. We are delighted to read that you enjoyed your stay with us. Best regards from Graz and we look forward to welcome you back in the near future, kind regards, your team of Palais Hotel Erzherzog Johann

10/10 Excellent

Rose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing place to stay in Graz. Right in the middle of everything which is so convenient! No need for a car, you can walk everywhere. The trains are right there as well. So easy to stop back in if you forgot something for the day, or just need a quick break. I would stay again in a heartbeat!
Stayed 4 nights in May 2022
Response from Olivia Winkler on 27 Jun 2022
Dear Rose, thank you for your stay and the great review. We are delighted to read that you enjoyed your stay with us. We look forward to welcome you back in the near future, kind regards, your team of Palais Hotel Erzherzog Johann

10/10 Excellent

Gabriele, Pembroke Pines

Stayed 1 night in May 2022

8/10 Good

Ákos

Stayed 2 nights in Mar 2022
Response from Olivia Winkler on 14 Apr 2022
Lieber Akos, vielen Dank für Ihren Besuch und die Bewertung. Beste Grüße aus Graz, Ihr Team des Palais Hotel Erzherzog Johann.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world beauty/modern comfort. Perfect location.
Talk about old world beauty. This hotel is old. Creaky gorgeous wood floors and old shutters. However it is modernized enough to provide a beautiful sheik setting right in the center of town. The view of the streets from our window was lovely. The gorgeous atrium made our fancy breakfast even better. We loved this hotel! I’d recommend it to anyone. The beds were so comfortable and our suite was extremely spacious.
Stayed 1 night in Mar 2022
Response from Olivia Winkler on 14 Apr 2022
Lieber Brian, vielen herzlichen Dank für das wundervolle Feedback, wir haben uns sehr gefreut. Besuchen Sie uns doch bald wieder! Beste Grüße aus dem sonnigen Graz, Ihr Team des Palais Hotel Erzherzog Johann.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old building. Great location in city center. Easy to walk to local tourist sites. Staff allowed luggage storage after check out. Great breakfast buffet.
Stayed 1 night in Feb 2022
Response from Olivia Winkler on 25 Feb 2022
Liebe Ashley, vielen Dank für Ihren Besuch und die schöne Rückmeldung. Wir haben uns sehr gefreut, dass Sie sich bei uns so wohlgefühlt haben. Beste Grüße aus Graz und auf ein baldiges Wiedersehen, Ihr Team des Palais Hotel Erzherzog Johann.

10/10 Excellent

Glen

Liked: Cleanliness, staff & service
Incredible room...it had a grand piano
Stayed 2 nights in Jan 2022
Response from Olivia Winkler on 4 Feb 2022
Lieber Glen, vielen Dank für Ihren Besuch und die ausgezeichnete Bewertung. Wir freuen uns sehr, dass Sie sich bei uns so wohlgefühlt haben. Beste Grüße aus Graz, Ihr Team des Palais Hotel Erzherzog Johann.

10/10 Excellent

Tormod

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Olivia Winkler on 31 Jan 2022
Lieber Gast, vielen Dank für Ihren Besuch und die ausgezeichnete Bewertung. Beste Grüße aus Graz, Ihr Team des Palais Hotel Erzherzog Johann.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic & historic hotel located in the heart of Graz. Staff was very friendly, check-in was quick & efficient, and the hotel itself was beautiful. Countless restaurants, cafes, and pubs are within minutes of the hotel. I would absolutely stay here again.
Stayed 1 night in Dec 2021
Response from Olivia Winkler on 14 Jan 2022
Dear Kevin, thank you for your visit and the kind review. We are delighted to read that you enjoyed your stay with us. We also would be very happy to welcome you back to our hotel in the near future. Kind regards from Graz, your team of Palais Hotel Erzherzog Johann.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of Graz
Excellent hotel in a very convenient, central location near Hauptplatz in a walker-friendly city. Room was spacious, elegant, and comfortable. Staff was friendly and courteous. didn't opt for breakfast so can't comment on food, but the central courtyard area of the hotel looked very nice.
Stayed 1 night in Nov 2021
Response from Olivia Winkler on 25 Nov 2021
Dear Edward, thank you for your stay and the great review. We are very happy to read that you enjoyed your stay so much. We look forward to welcome you back in the near future. Kind regards from Graz, your team of Palais Hotel Erzherzog Johann.

10/10 Excellent

Marsha

Stayed 2 nights in Nov 2021

10/10 Excellent

Mikulas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really nice, it is in a historic building which gives it an extra charm. Directly in the city centre so it's also convenient.
Stayed 1 night in Aug 2021
Response from Olivia Winkler on 6 Sept 2021
Lieber Mikulas, vielen Dank für Ihren Besuch und die ausgezeichnete Bewertung. Wir würden uns sehr freuen, Sie bei Ihrem nächsten Graz Aufenthalt wieder bei uns willkommen zu heißen. Ihr Team des Palais Hotel Erzherzog Johann.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
this hotel in some ways was a mixed bag ... though saying that too reflects different cultural values ... and when in Rome, do as ... in time this might have been a high class 4 or 5 star hotel ... not now ... it was interesting, especially if one likes history, and the greenerie was amazing ... to the degree of that which was live versus fake (and plastic defeats any sustainability ideas) ... I liked my stay ... but objectively I think the hotel was 3 but not 4
Stayed 3 nights in Jul 2021
Response from Olivia Winkler on 19 Aug 2021
Lieber Gast, vielen Dank für Ihren Besuch und die Bewertung. Mit freundlichen Grüßen, Ihr Team des Palais Hotel Erzherzog Johann.

8/10 Good

Marietta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would book again
Nothing to complain about, the room was nice and clean and the location in the city center was fantastic. Didn't have breakfast on site so can't talk about that. Would book again.
Stayed 1 night in Jun 2021
Response from Olivia Winkler on 2 Jul 2021
Liebe Marietta, Vielen Dank für Ihren Besuch und die tolle Bewertung. Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und wieder buchen würden. Beste Grüße aus Graz und hoffentlich bis bald, Ihr Team des Palais Hotel Erzherzog Johann.

10/10 Excellent

Mariestella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently located next to the square. Really can’t do better in terms of location. Though it can be loud between the crowd noise and the bells. Nice staff. Old hotel but very very comfortable. Big rooms.
Stayed 2 nights in Jun 2021
Response from Olivia Winkler on 2 Jul 2021
Liebe Mariestella, vielen Dank für Ihren Besuch und die tolle Bewertung. Besonders freuen wir uns über das Lob des Personals. Schön, dass Sie sich so wohlgefühlt haben. Beste Grüße aus Graz, Ihr Team des Palais Hotel Erzherzog Johann.

4/10 Poor

Janka

Liked: Staff & service
Mala tmava izba s vyhladom nikam-nebrat c 21 na ktoromkolvek poschodi, bonus bola poloha-v centre a bufet rano
Stayed 1 night in Jul 2020
Response from Olivia Winkler on 14 Jul 2020
Liebe Janka, vielen Dank für Ihren Besuch und Ihr Feedback. Wir bedauern, dass Sie mit Ihrem Zimmer nicht zufrieden waren. Vielleicht möchten Sie bei Ihrem nächsten Aufenthalt eines unserer geräumigen Superior-Zimmer ausprobieren. Es freut uns aber, dass Sie mit der zentralen Lage und dem Frühstücksbuffet zufrieden waren. Beste Grüße aus Graz, Ihr Team des Palais Hotel Erzherzog Johann.

10/10 Excellent

SLAVKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Olivia Winkler on 9 Jul 2020
Liebe Gast, vielen Dank für die ausgezeichnete Bewertung. Wir haben uns sehr darüber gefreut. Mit besten Grüßen aus Graz, Ihr Team des Palais Hotel Erzherzog Johann.

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the market square
The hotel is smack in the middle of the city which is perfect for exploring on foot. My only complaint is that parking is located in a shopping parking garage not terribly close to the hotel which was just slightly far when bringing bags in. But otherwise a good hotel in a great location!
Stayed 1 night in Jun 2020
Response from Olivia Winkler on 26 Jun 2020
Liebe Stephanie, vielen Dank für Ihren Aufenthalt und die gute Bewertung. Es freut uns, dass Sie sich bei uns wohlgefühlt haben. Aufgrund des historischen Gebäudes haben wir leider keine hoteleigene Parkgarage. Wir freuen uns auf ein baldiges Wiedersehen in Graz, beste Grüße, Ihr Team des Palais Hotel Erzherzog Johann.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020
Response from Olivia Winkler on 16 Mar 2020
Lieber Gast, vielen Dank für Ihren Besuch und Ihre Bewertung. Mit freundlichen Grüßen, Ihr Team des Palais Hotel Erzherzog Johann

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable, and spacious. There was a wide selection of food for breakfast which seemed excellent value for money. The hotel enjoys an excellent location, in the heart of the city, and very close to tram routes, shopping and restaurants. If you like trying cocktails you have to visit the bar in the evening, but be warned it is very busy. The staff are very helpful, and particularly in the bar, very attentive
Stayed 3 nights in Feb 2020
Response from Olivia Winkler on 15 Mar 2020
Lieber Gast, vielen Dank für Ihren Besuch und die ausgezeichnete Bewertung -wir haben uns sehr darüber gefreut, dass Sie sich so wohl gefühlt haben. Mit besten Grüßen aus Graz, Ihr Team des Palais Hotel Erzherzog Johann

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3-nights stay review
Perfect location for city walking - the very city center. Tram stop for all directions in less than 100 meters. Perfect condition for a comfortable stay: a bathtub with hot water starting immediately, a comfortable bed, fast WiFI, a teapot and a convenient system for heat adjustment. The personal was friendly and prompt. Supermarket Spar just in the next house. The room was quite and good ventilated. The highest mark.
Stayed 3 nights in Jan 2020
Response from Olivia Winkler on 5 Feb 2020
Lieber Gast, vielen herzlichen Dank für diese tolle Bewertung - wir haben uns sehr darüber gefreut. Wir freuen uns auf ein baldiges Wiedersehen. Beste Grüße aus Graz, Ihr Team des Palais Hotel Erzherzog Johann.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Olivia Winkler on 16 Jan 2020
Lieber Ian, vielen Dank für Ihren Besuch sowie die gute Bewertung. Mit freundlichen Grüßen, Ihr Team des Palais Hotel Erzherzog Johann.