Desk, blackout curtains, iron/ironing board, free cots/infant beds
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Reviews of Days Inn by Wyndham Grants

2 out of 5
Days Inn by Wyndham Grants
1504 E Santa Fe Ave, Grants, NM

Reviews

7.0

Good

Rating 10 - Excellent. 133 out of 653 reviews" "
Rating 8 - Good. 230 out of 653 reviews" "
Rating 6 - Okay. 134 out of 653 reviews" "
Rating 4 - Poor. 89 out of 653 reviews" "
Rating 2 - Terrible. 67 out of 653 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Larry

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The accommodations were very clean and nice. The area was absolutely horrible. I will never stay here again. Had to change rooms because they couldn’t get the door locked to work. The area is very very very low down. It just isn’t safe thank God I could park my car next to my room for I could watch it Would not recommend this place only because of the area the facility was clean and well cap
Stayed 1 night in May 2024
Response from Days Inn on 23 May 2024
Dear Larry, Thank you for choosing Days Inn for your recent visit to Grants, NM We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay helps us understand the kind of services our guests appreciate as well as areas in need of improvement.. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely, Helen HammondManager

10/10 Excellent

Ann

Stayed 1 night in Apr 2024
Response from Days Inn Management on 15 May 2024
Dear Ann, Thank you for taking the time to give us a review. We are working hard and appreciate the positive feedback!!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Days Inn Management on 29 Mar 2024
Thank you for your feedback.

2/10 Terrible

Alex

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Entire door key system failed, and nobody at the property could fix it, so we were unable to get into our room, and had to go to another hotel. And not one word of apology from anyone!
Stayed 1 night in Mar 2024
Response from Helen Hammond on 11 Mar 2024
Dear Sir, Thank you for choosing our Days Inn for your recent visit to Grants. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback at Days Inn in Grants regarding the keys not opening doors helps us understand the kind of services our guests appreciate as well as areas in need of improvement. It was brought to my attention later in the evening last night and we rectified the issue of the doors not working as fast as we could. We do apologize for the inconvenience that it caused you yesterday. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely, Helen HammondAssistant Manager

8/10 Good

Maria

Stayed 1 night in Mar 2024
Response from Days Inn Management on 15 May 2024
Dear Maria, My apologies for the late reply. Thank you for the feedback.

4/10 Poor

Ivan

Business traveller
Liked: Cleanliness, staff & service
The rooms are OK the breakfast is coffee and granola bar
Stayed 1 night in Feb 2024
Response from Days Inn on 29 Feb 2024
Thank you for your review. I do apologize for the miscommunication on our breakfast. We offer breakfast of 2 cereals as well as granola bars with coffee, tea, apple juice and orange juice.

2/10 Terrible

Tommy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The heater in the room was on 91 temp it was so hot in there it was hard to breath couldnt sleep because of the heat the floor was very buckled and the room was ped iod ft
Stayed 1 night in Dec 2023
Response from Days Inn Management on 4 Jan 2024
Dear Tommy, I apologize for the condition of your room. We are updating rooms now. We hope you will consider staying with us in the future.

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower did not work and the toilet was not secured to the floor properly. Also there was no blanket on the bed just a sheet and thin bed spread when we asked for a blanket they brought another thin bed spread
Stayed 1 night in Dec 2023
Response from Manager on 2 Jan 2024
Dear Steven, Thank you for choosing our Days Innfor your recent visit to Grants, NM. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback regarding Bathroom issues and the blanket not being thick enough helps us understand the kind of services our guests appreciate as well as areas in need of improvement. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely, Manager

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for a quick stay overnight while traveling across country.
Stayed 1 night in Dec 2023
Response from Days Inn Management on 26 Dec 2023
Dear Sherri, Feedback from our guest helps us be the best we can be. Thank you for taking our survey.

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Days Inn Management on 26 Dec 2023
Dear Donald, Thank you for taking the time to give us a review.

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean comfotable rooms. Walking distance from airport.
Stayed 1 night in Dec 2023
Response from Days Inn Management on 26 Dec 2023
Dear Kristian, Thank you for your feedback. We are not near an airport I apologize for any misunderstanding.

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Dec 2023
Response from Days Inn Management on 13 Dec 2023
Dear Colby, Thank you for your feedback.

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were surprised in the morning to only find coffee in what should have a light breakfast. First time in years to find only coffee
Stayed 1 night in Dec 2023
Response from Days Inn Management on 5 Dec 2023
Dear Sharon, I apologize for the misunderstanding concerning breakfast. We offer juice coffee and a granola bar or muffin. I hope you will consider staying with us in the future.

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2023
Response from Days Inn Management on 2 Dec 2023
Dear Paul,Thank you for your feedback.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By very noisy heater in the room.
Stayed 1 night in Nov 2023
Response from Days Inn Manager on 22 Nov 2023
Thank you for choosing to stay with us. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

6/10 Okay

Gabriel

Travelled with family
No me gusto, que el agua de la ducha esta controlada para que no salga mucho caliente
Stayed 1 night in Nov 2023
Response from Days Inn Manager on 20 Nov 2023
Thank you for choosing the stay at Days Inn. Again, your feedback from your stay will help us identify the opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Very disappointed
When we got in our room one of the curtains was off the track and just hanging there. The coffee pot didn't work, the shower lever was frozen (couldn't take a bath), and there were cockroaches in our room. We always try to stay at a place where we can get breakfast and the description said there was a continental breakfast - when we went in it was a granola bar! So - we went somewhere else and had breakfast. Definitely would not stay there again.
Stayed 2 nights in Nov 2023
Response from Days Inn Managment on 16 Nov 2023
I apologize for coffee pot and the bathroom issues. They were fixed this week. I apologize for the misunderstanding of the continental breakfast. We are working hard to fix these issues. We hope you would give us another chance in the future.

6/10 Okay

Tanya

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Shower head was loose. Door wasnt sealed correctly so we saw light all night. Could hear people walking around upstairs all night. Blanket was practically a sheet so we froze.
Response from Days Inn Managment on 16 Nov 2023
I would like to take this opportunity to apologize for your unpleasant experience as a guest. I appreciate the time that you took to bring this matter to our attention. I assure you that the matter will be looked into. Once again, I apologize for your unpleasant stay and any inconvenience we may have caused you. Please feel welcome at our hotel in your future travels.

4/10 Poor

lisa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom showers need repair
The beds were comfy with nice white linens and pillows and a heater that worked however the shower was unacceptable. The spicket was broken so no water came out, no stream of water to get rinsed off. No pressure. We were told a light breakfast. When we came over in the morning it was totally empty. The front desk told us it was only granola bars and he couldn’t find any that morning to put out. So basically they had some coffee. The people before us had a whole list of issues and the front desk kept saying he could not do partial refunds but could only tell his manager. I think both of us just really wanted him to say he’d MarkThis rooms as unavailable until the bathrooms were fixed
Stayed 1 night in Nov 2023
Response from Days Inn Managment on 16 Nov 2023
We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify the opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

8/10 Good

Paul

Stayed 1 night in Nov 2023
Response from Days Inn Management on 16 Nov 2023
Thank you for staying with us.

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property!
Stayed 1 night in Oct 2023
Response from Days Inn Management on 6 Nov 2023
Dear Bonnie, Thank you for your feedback!!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and restful stay
Stayed 1 night in Oct 2023
Response from Days Inn Management on 6 Nov 2023
Dear James, Thank you for your feedback.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Days Inn Management on 6 Nov 2023
Dear Patricia, Thank you for taking the time to give us a review. We look forward to serving you in the future!!

10/10 Excellent

Patricia

Stayed 1 night in Oct 2023
Response from Days Inn Management on 28 Oct 2023
Dear Patricia, Thank you for taking the time to give us a review!! We look forward to seeing you in the future. Have a great day!

4/10 Poor

Clara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Days Inn Management on 28 Oct 2023
Dear Clara, On behalf of the entire hotel I would like to apologize for any issues you experienced on your recent stay. We hope you will consider staying with us in the future.

4/10 Poor

Coleen

Travelled with partner
Disliked: Amenities, property conditions & facilities
Noisy, no breakfast as advertised
Stayed 1 night in Oct 2023
Response from Days Inn Management on 28 Oct 2023
Dear Coleen, On behalf of the entire hotel I would like to apologize for being less than exceptional on your stay. We do offer a small breakfast. I apologize for any misunderstanding this may have caused.

4/10 Poor

Craig

Travelled with pets, Travelled with partner
Dirty bathroom Bugs in shower Tub/shower appearance very poor
Stayed 1 night in Oct 2023
Response from Days Inn Management on 23 Oct 2023
Dear Craig, I would like to apologize for the issues you found with your room. We are working hard to fix these problems. I hope you will consider staying with us in the future.

2/10 Terrible

Christine

Stayed 1 night in Oct 2023
Response from Days Inn Management on 6 Nov 2023
Dear Christine, I would like to apologize for not exceeding your expectations on your stay. We hope you will give us a chance in the future.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Older property, but clean and well kept. No breakfast
Stayed 1 night in Oct 2023
Response from Days Inn Management on 14 Oct 2023
Dear Jonathan , Thank you for taking the time to give us a review.

6/10 Okay

Nancy

Travelled with partner
Disliked: Amenities, property conditions & facilities
Good location but an old facility with poorly done updates. No breakfast. Probably overpriced for the quality. Front desk people were good.
Stayed 1 night in Oct 2023
Response from Days Inn Management on 14 Oct 2023
Dear Nancy, Thank you for taking the time to give us a review. We are working hard to fix these issues. We hope you will consider staying with us in the future.

6/10 Okay

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Less than impressed.
I would not recommend this hotel. We are disappointed with how the room was it seemed to be clean but the floor was dirty. The curtains were coming off the rail just hanging. The advertised breakfast was just a muffin, apple and orange juice, and coffee. The coffee was pretty good. So when they advertise as breakfast it really isn't.
Stayed 1 night in Oct 2023
Response from Days Inn Management on 14 Oct 2023
Dear Patrick, On behalf of the entire hotel I would like to apologize for the issues with your room on your stay. We are working hard to fix these issues. Thank you for bringing them to our attention.

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Days Inn Management on 14 Oct 2023
Dear Marilyn, Thank you for taking the time to give us a review

6/10 Okay

jane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was clean but could see it was starting to decline
Stayed 1 night in Sep 2023
Response from Days Inn Management on 27 Sept 2023
Dear Jane, Thank you for your feedback. We are currently in the process of updating. Please visit us again. Thank you.

10/10 Excellent

Dolores, Modesto

Stayed 1 night in Sep 2023
Response from Days Inn Management on 27 Sept 2023
Dear Dolores, Thank you for your review.

8/10 Good

JESUS

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Days Inn Management on 19 Sept 2023
Dear Jesus, Thank you you for taking the time to give us a review.

4/10 Poor

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
No swimming pool as advertised.
Stayed 1 night in Sep 2023
Response from Days Inn Management on 7 Sept 2023
Dear Emily, Thank you for your feedback. We do have access to a pool however it is located offsite. I apologize for any misunderstanding concerning the pool location.

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I try to always stay at Days Inns when I travel. I found that the all around service is satisfying…. Some locations better than others but overall very good
Stayed 1 night in Aug 2023
Response from Days Inn Management on 4 Sept 2023
Dear Lewis, Thank you for your feedback. We look forward to serving you in the future.

10/10 Excellent

Monya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Days Inn Management on 4 Sept 2023
Dear Monya, Thank you for taking the time to give us a review.

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New favorite
This property has been recently renovated and is very nice. My room was large, clean, quiet and comfortable. I will stay here from now on when I’m in Grants.
Stayed 1 night in Aug 2023
Response from Days Inn Management on 4 Sept 2023
Dear Christine, Thank you for taking the time to give us a review and for your kind words. We have been updating and look forward to continuing to do so. I will share your kind words with my staff. We can not wait to serve you in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Days Inn Management on 2 Aug 2023
Dear Guest, Thank you for your feedback.

8/10 Good

Marla

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Days Inn Management on 26 Jul 2023
Dear Marla, Thank you for taking the time to give us a review.

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
property not worthy of chain title
first room attempt was 88 degrees and the AC was blowing hot. - bed was made but wrinkles as if slept on. Room 2 attempt -key did not work, switched keys and still did not work. 4th attempt - ran out of single bed rooms and charged me a fee for switching room type. Shower did not work in the 4th room
Stayed 1 night in Jul 2023
Response from Days Inn Management on 26 Jul 2023
Dear James, On behalf of the entire property I would like to apologize for failing to exceed your expectations. We are working hard to fix any issues that are brought to our attention. Thank you for doing so. We hope you will consider staying with us in the future.

6/10 Okay

Wayne

Travelled with partner
Liked: Cleanliness
The motel was good. Our only issue was we reserved and paid for a king size bed in a handicap room. When we arrived they had changed us to 2 queen beds. No problem. The room they gave us did not have a ramp for the wheelchair anywhere near the room. We drove around the building, found a handicap parking with a ramp for the sidewalk. However, the room was NOT a handicap room so my husband could not shower the 2 days we were there. Won't go back again.
Stayed 2 nights in Jul 2023
Response from Days Inn Management on 20 Jul 2023
Dear Wayne, On behalf of the hotel I would like to apologize for the issues you experienced with your stay. We hope you will consider staying with us in the future.

6/10 Okay

Rae

Liked: Staff & service
Disliked: Property conditions & facilities
Bed and room was clean enough, however, the room I was in was in bad condition. The floor in the bathroom was completely buckled and felt like it was rotting beneath it. The floor in general seemed damaged. The drawers were also broken and opened on their own.
Response from Days Inn Management on 28 Jun 2023
Dear Rae, I would like to apologize for the issues on your recent stay. We are currently remodeling rooms and hope to get to this room soon. I hope to see you in the future. Have a nice day.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Days Inn Management on 26 Jun 2023
Dear Raymond, Thank you for taking the time to give us a review. We look forward to assisting you in the future.

2/10 Terrible

Loren

Stayed 1 night in Jun 2023
Response from Days Inn Management on 10 Jul 2023
Dear Loren, On behalf of the entire hotel I would like to apologize for being less than exceptional on your recent stay. We hope you will give us another chance in the future.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
The staff were very friendly, room was clean, good place to stay
Stayed 1 night in Jun 2023
Response from Days Inn Management on 26 Jun 2023
Dear Christina, Thank you for your feedback and postive words!! Have a great day!

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What you would expect. Nice staff, quiet area. Room was clean and nice.
Stayed 1 night in May 2023
Response from Days Inn Management on 24 May 2023
Dear Matt, Thank you for your feedback.

4/10 Poor

Michael

Stayed 1 night in May 2023
Response from Days Inn Management on 24 May 2023
Dear Michael, On behalf of the entire hotel I would like to apologize for failing to exceed your expectations. I hope you will give us another opportunity in the future.

8/10 Good

Dean S

Stayed 1 night in Apr 2023
Response from Days Inn Management on 8 Apr 2023
Dear Dean S, Thank you for your review!