"The staff was very nice. Louisa was extremely helpful and very accommodating. There were a few things I wish we were more aware of - make reservations ahead of time before you leave for your vaca. The restaurant is booked solid and open to the public, so you won’t get the chance to dine there (even if you’re staying in the hotel itself) without reservations. The television reception was awful, the ac units are very loud in the room. The hotel is very old and very dated in many ways, but the view from the open porches is exceptional and and we enjoyed our time there."