Terrace/patio
Check availability

Reviews of Home2 Suites by Hilton Grand Blanc Flint

3 out of 5
Home2 Suites by Hilton Grand Blanc Flint
9020 Holly Road, Grand Blanc, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 137 out of 211 reviews" "
Rating 8 - Good. 36 out of 211 reviews" "
Rating 6 - Okay. 22 out of 211 reviews" "
Rating 4 - Poor. 7 out of 211 reviews" "
Rating 2 - Terrible. 9 out of 211 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Zackery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at Home2. Its new and fresh and love the mini kitchens in them as well!
Stayed 3 nights in Apr 2024

2/10 Terrible

Hannah

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was gross and staff did nothing about the loud party next to us that had complaints from every room around them. My kids were kept up until 4am. Tried to speak with a manager for the whole day and he would not respond to us. Refused to refund us or give us any compensation for the disaster of a night.

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Micheal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely place to stay nice clean pool and the room had a full-size fridge raider microwave and dishwasher. My only thing that I think could be improved was I have a Tesla and unfortunately, they had throttled the Tesla chargers to a slow charge so I wasn’t able to get a full charger overnight.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Stayed 1 night in Mar 2024

6/10 Okay

Tiffany

Stayed 1 night in Feb 2024

8/10 Good

Keri

Liked: Cleanliness, staff & service
The pool wasn’t the best, but everything else was great.
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Annalissia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Aside from house keeping,our stay was amazing
House keeping could have been better but over all the hotel is really nice. This is our second year staying there and the staff is always friendly and attentive, the hotel is beautiful, a definite hidden gem. Well worth the money for the comfort.
Stayed 1 night in Dec 2023

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

4/10 Poor

Sequana

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good
Good hotel experience. New, updated furniture and style. Could've been a little cleaner (food under couch and bathroom needed more attention.) If you like a firm mattress then the beds are for you! Too hard for my liking. Continental breakfast was ok. Very friendly staff!👍
Stayed 2 nights in Dec 2023

2/10 Terrible

cara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel RUDE guests
Everything went smooth until 2:45 AM when the room next door and 2 rooms across the hall were filled with rowdy, drunk people making a lot of very loud noise. We called the front desk and they were very receptive and came up and knocked on the door of the rooms. Unfortunately, the employee was received with rude comments and the people did not stop the noise. We had to call the front desk again at 4 AM to ask that they stop the noise next-door. We didn’t get any sleep and it was a terrible night. Not the fault of the hotel, but the very inconsiderate drunk guests staying in rooms next to us.
Stayed 1 night in Dec 2023

10/10 Excellent

Travis

Business traveller
Great stay
Stay for business travel and the hotel amenties made the trip very comfortable.
Stayed 5 nights in Dec 2023

10/10 Excellent

Edward

Stayed 1 night in Nov 2023

6/10 Okay

Melanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We stay a couple times a year and it was really nice but the last couple of visits haven't been the best. It has been dirty and there was so much noise this time we didn't get much sleep the 4 nights we stayed. Friday night was the loudest with blaring music at 3 am and it sounded like a street race in the parking lot. The staff is always so friendly though and I am comfortable there, just probably won't be staying there anymore.
Stayed 4 nights in Nov 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT EXPERIENCE
Hotel is very convenient to the expressway and local businesses. The staff is exceptional and the breakfast is wonderful.
Stayed 2 nights in Nov 2023

10/10 Excellent

Shania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel. Rooms are very large and had all amenities we needed. Very pleased with the room.
Stayed 3 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine. But the traffic pattern of the parking lot and access to the parking lot was lousy.
Stayed 3 nights in Oct 2023

10/10 Excellent

Brooke

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Richard

Stayed 1 night in Sep 2023

4/10 Poor

Michaela

Liked: Cleanliness
Stayed 1 night in Sep 2023

6/10 Okay

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had difficulty connecting with the internet. However, we do have an older computer.
Stayed 2 nights in Sep 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Staff was super nice!
Stayed 1 night in Aug 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our purpose. Ally Senior Tour golf tournament. Never used small indoor pool or fitness room. Staff were outstanding. Very friendly. Limited dining in the immediate area but a short drive to Grand Blanc for more options. Room was clean, quiet with a couch and kitchen area with a fridge, microwave, dishwasher and dishes/cutlery.
Stayed 2 nights in Aug 2023

8/10 Good

Rick

Liked: Property conditions & facilities
Disliked: Cleanliness
Booked room as non-refundable. Other couple staying with us contracted covid infection and couldn't come. Had Expedia reach out to Home 2 to see if we could move to cheaper room due to this event. Home 2 never bothered to answer several communications from Expedia. Got to hotel and person at desk couldn't tell us anything about this. checked in and found room which couldn't have been cleaned - one of two queen beds clearly mussed up and never remade, popcorn on floor along with empty water bottle; no body wash in dispenser in shower; bathroom floor soiled. Staff was helpful and breakfast was decent. Wouldn't hurry back
Stayed 1 night in Aug 2023

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Free hot breakfast
Stayed 1 night in Jul 2023

10/10 Excellent

Ron

Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice location, but experience could be better.
Location was nice, room was clean and comfortable. However, breakfast was mediocre and not stocked well, unlike a past stay at this location. Family getting breakfast after us had no bowls available and limited options even when area was not busy at all and quite a bit of time left for breakfast schedule.
Stayed 1 night in Jun 2023
Response from Traci-GM on 2 Jul 2023
Thank you for taking the time to offer feedback about your stay. I am happy you found the room to your liking. We strive to make guests feel at home. I do apologize for the breakfast situation. We are struggling with getting dishes returned from our long term guests which leaves us short some days. It is a work in progress. As for the limited selection I will use this information for some retraining with the breakfast staff as that is not the breakfast experience I wish for our guests.

8/10 Good

Pamela Carter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the common areas of this hotel! We've stayed here before and have enjoyed our time there borh times, especially the indoor pool that is clean, inviting, and is actually warm enough to swim in! The coffee was delicious!! The bathrooms need to be cleaned a little more thoroughly, especially the sink and the floor tile grout.
Stayed 1 night in Jun 2023

10/10 Excellent

Pamela Carter

Stayed 2 nights in Jun 2023

10/10 Excellent

Gabby

Stayed 1 night in Jun 2023

10/10 Excellent

Ute, Colognes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We visited family in the area and had a fantastic stay. The hotel is very new, great spacious rooms and superb service.
Stayed 1 night in Jun 2023

6/10 Okay

Erika

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not happy.
We only stayed one night. When we went to make out the pull out couch there wasn’t Ny bedding available in the room. I called the front desk and was told to come down and get it. When I asked for pillows for the bed they said they were out. The next morning they were out of plates for breakfast.
Stayed 1 night in Jun 2023

6/10 Okay

Ellen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and huge room!
Stayed 1 night in May 2023

2/10 Terrible

Dana, Terre Haute

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The night staff was great. The person in charge of the morning/afternoon hours was unnecessarily rude. If I had not been able to control myself it would have gotten very bad. I will not forget her rude seemingly racial behavior towards me. I left my room key in my room and needed to get back inside. This was my second day. I was told my name nor my mothers (Who is 78 years old) was not in her system as guest and I may be at the wrong hotel. Of course I was confused at the statement. I had no idea what was going on. I had already paid for two days and my things were in the room. The woman was absolutely unfriendly. Just plain rude Instead of an apology when she realized what her staff had done incorrectly I was told, mam you can leave if I did not show my drivers license and speak with a correctly to her. I walked away to gather myself, before their mistake turned against me. I did not use any profanity or yell. It would have given this lady at the front desk a perfect reason to call the police. After being what I feel was harassment; she asked for my address and gave me another key. No I will not give this place a positive review.
Stayed 1 night in May 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Family friendly!
We stayed here for a funeral for my Nana. We have 2 babies & a dog with us. We were looking for a safe, clean place for our family. We found it here! Everyone has been very kind and the lady that checked us in has been very sweet to me. We are thankful!
Stayed 1 night in May 2023

2/10 Terrible

Dana, Terre Haute

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Benefit of the doubt
I stay here often and every other visit has been great but this time was lacking. We had to move rooms and the second was just as dirty as the first. The first room had crumbs and wrappers under every surface so it was cleaned based off of what can be seen easily. The shower wasnt clean either. The second room there were socks next to the vanity in the bathroom when we got there. So we know that not everything was cleaned. There was also an issue with the fridge not working but maintenance went above and beyond to make sure that was taken care of. One last note is that the first night we were there we only had 2 towels for 4 of us that was marked in our reservation and when we went down to get more they said they didnt have any and we said that wasnt going to work and then the guy went and found some and said we were lucky. Every other employee was great though. We will stay again and we are just hoping that this was a one time thing.
Stayed 7 nights in Apr 2023

8/10 Good

Jared

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Lor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Elisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, great location, the staff was very friendly and always accessible.
Stayed 6 nights in Mar 2023