Lobby

Reviews of Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
1359 Grand Pointe Ct, Grand Blanc, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1001 reviews" "
Rating 8 - Good. 307 out of 1001 reviews" "
Rating 6 - Okay. 86 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lauryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and the amenities are nice.
Stayed 1 night in May 2024
Response from David Dallo on 12 May 2024
Dear Lauryn,Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites.We sincerely appreciate and value your feedback. I am happy to know that you enjoyed your stay with us, our staff works hard to keep up with the hotel so that our guest have a nice clean place to stay. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,David DalloGeneral ManagerComfort Inn & Suites

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds around the hotel were well kept and clean. The pretty pond next to it made for a serene place to walk around or just look at.
Stayed 4 nights in Apr 2024
Response from David Dallo on 12 May 2024
Dear James,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.We sincerely appreciate and value your feedback. I am very happy to know you enjoyed our hotel and all that we had to offer. Our staff works hard to keep our hotel nice and well kept up. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,David DalloGeneral ManagerComfort Inn & Suites

10/10 Excellent

kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. 2 restaurants a short walk down the entrance to the property. Plenty of other options within a short drive.
Stayed 1 night in May 2024

8/10 Good

Jacob

Stayed 1 night in Apr 2024

10/10 Excellent

Jerry L, Pearland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent...
Stayed 3 nights in Apr 2024
Response from David Dallo on 15 Apr 2024
Dear Jerry, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments about our staff will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service the front desk staff was so personable when i checked in. I'd definitely stay there again.
Stayed 1 night in Apr 2024
Response from David D on 8 Apr 2024
Dear Lonnie, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a Choice Privileges. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean.
Stayed 1 night in Mar 2024
Response from David Dallo on 29 Mar 2024
Dear Melissa, Thank you for taking the time to complete an on line review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

8/10 Good

Cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the place was clean
Stayed 2 nights in Mar 2024
Response from David Dallo on 25 Mar 2024
Dear Cynthia, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

4/10 Poor

Angelica

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from David Dallo on 25 Mar 2024
Dear Angelica, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our customer service. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall stay
Stayed 1 night in Mar 2024
Response from David Dallo on 25 Mar 2024
Dear Thomas, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

6/10 Okay

Megan

Stayed 1 night in Mar 2024
Response from David Dallo on 15 Apr 2024
Dear Megan, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your issues here at the hotel. You gave us a low score please feel free to reach out to me if you would like to let me know where we dropped the ball. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 Excellent

Kandice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always so clean and the staff is always so sweet
Stayed 1 night in Feb 2024
Response from David Dallo on 16 Feb 2024
Dear Kandice, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a guest We always hope to stay on top of our game for all our customers. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities
Clean, modern, good breakfast. Comfortable beds
Stayed 1 night in Feb 2024
Response from David Dallo on 16 Feb 2024
Dear Martha, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a guest. Happy you enjoyed our establishment. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights
Two night stay. Room was clean and comfortable. No issues
Stayed 2 nights in Feb 2024
Response from David Dallo on 16 Feb 2024
Dear Kyle, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Had a pleasant stay here. Would recommend, especially top floor which was quiet.
Stayed 1 night in Jan 2024
Response from David Dallo on 16 Feb 2024
Dear Kathleen, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

6/10 Okay

Ora

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dissatisfied
Front desk was very welcoming, friendly, smiling, and helpful. I was VERY disappointed in breakfast this was a very important part of our stay. We entered the dining area 9:13 breakfast was served until 10. No waffle, mix, no bacon, gross looking sausage, bottom of the barrel scrambled eggs, no muffins. It took us about 15 minutes to find someone by then they said it was too late to refill items because it’s closing at 10. Mind you we were not the only ones to come at this time. Families of six and more were still arriving! Now at about 940 they did actually bring some waffle mix out! Then… no towels in pool area!! Come on people the hotel is FULL of kids. Let’s get it together.
Stayed 1 night in Jan 2024
Response from David D on 20 Feb 2024
Dear Guest, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with breakfast and how it was handled. Your satisfaction is important to us and I truly apologize for the experience you had. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and helpful front desk staff. Well-maintained facility.
Stayed 1 night in Jan 2024
Response from David D on 15 Mar 2024
Dear Kate, Thank you for taking the time to complete and online review regarding your recent stay at Comfort Inn & Suites. Your feedback about how helpful my staff is and how well-maintained our facility is truly means a lot and is important to us. We truly try very hard to keep this property in clean and well in shape. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 Excellent

Kandice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so beautiful and it was so quiet!!! I can’t wait to go back there again
Stayed 2 nights in Jan 2024
Response from Kassady Davis on 25 Jan 2024
Dear Kandice,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for choosing Comfort Inn & Suites Grand Blanc/Flint and sharing your experience. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

LaVisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and room was clean
Stayed 2 nights in Jan 2024
Response from Kassady Davis on 22 Jan 2024
Dear LaVisa,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle to airport earlier than their usual start time!
Stayed 1 night in Jan 2024
Response from Kassady Davis on 22 Jan 2024
Dear Bill,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kassady Davis on 22 Jan 2024
Dear Shelly,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with Family for a sporting event. Clean and quiet, pool and hot tub was nice. Breakfast was average.
Stayed 2 nights in Jan 2024
Response from Kassady Davis on 18 Jan 2024
Dear Joe,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 Excellent

Pat

Stayed 1 night in Jan 2024
Response from Kassady Davis on 18 Jan 2024
Dear Pat,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 Excellent

Amy

Stayed 5 nights in Jan 2024
Response from David Dallo on 16 Feb 2024
Dear Amy, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a guest. We truly appricate the high racking. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 Excellent

scott

Travelled with partner
Late check in … front desk was very courteous…
Stayed 1 night in Jan 2024
Response from Kassady Davis on 9 Jan 2024
Dear Scott,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for choosing Comfort Inn & Suites Grand Blanc/Flint and sharing your experience. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Kadarius

Stayed 2 nights in Jan 2024
Response from David Dallo on 16 Feb 2024
Dear Kadarius, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 Excellent

LaVisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind. Smelled very clean!!! Easy parking.
Stayed 1 night in Dec 2023
Response from Kassady Davis on 3 Jan 2024
Dear LaVisa,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Kassady Davis on 3 Jan 2024
Dear Derrick,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kassady Davis on 3 Jan 2024
Dear Shane,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

6/10 Okay

Brianna

Liked: Staff & service, amenities
Disliked: Cleanliness
Floor in room was dirty, nightstand and lamp were sticky, stains on the curtain, bathtub barely drained so the water was above my ankles during a shower.
Stayed 1 night in Dec 2023
Response from David D on 29 Dec 2023
Dear Brianna, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with with our room. Thank you for bringing everything to our attention, we are going to address the issues immediately. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support We hope for an opportunity to properly host you in the future. Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from David D on 29 Dec 2023
Dear Guest, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. As a guest you are truly valued. Your feedback about our hotel is important to us. I am very happy that you enjoyed your stay and that our staff did the job they needed to do to make a happy guest. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/supportWe hope to see you again soon. Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 Excellent

Lanisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 3 night stay!!
My husband and I enjoyed our stay. I was a little hesitant because this was our first time staying at this establishment. We where very pleased at the ease of check in and the polite staff, also that the hotel actually looked like the pics advertised. The room was very clean and quiet, we will definitely be staying here on our next trip. Thank you for meeting our every need!!
Stayed 3 nights in Dec 2023
Response from David Dallo on 16 Feb 2024
Dear Lanisa, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a guest. I am very happy you took a chance on us and it all worked out. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with our stay. I truly enjoyed our time there.
Stayed 2 nights in Dec 2023
Response from Kassady Davis on 3 Jan 2024
Dear Colette,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kassady Davis on 3 Jan 2024
Dear Nicole,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 Excellent

Robert

Stayed 1 night in Dec 2023
Response from Kassady Davis on 22 Dec 2023
Dear Robert,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 Excellent

Briel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay.
My husband and two little ones had to get away for a week. So we booked here. I have no complaints. All was well and would book again. It was a relaxing and comfortable stay. My babies loved the pool and Jacuzzi plus the fress breakfast. They were able to have their favorite breakfast thing in the whole world...hot waffles each morning lol So our stay was pretty decent. The whole place was very clean and the staff were very professional and friendly. The one thing I would say is our roo was not as cleaned as I would have liked. The ladies their that clean those room, God bless them. They seem like they work really hard to get the job done and I know they're extremely busy cleaning people in an out the rooms. Our room however, it was I'd say maybe a rush job. Whenever we stay at a hotel, I bring a couple of cleaning supplies and rewipe sanitize and clean things down. So in doing my initial sanitiizing frenzy wipe down ....I found a lot of dust on the bottom cabinets where you can store your things. I also, well my husband found a very old dusty lifestyle condom under our microwave and that space was also dusty from not being cleaned in a while. I'm not sure how often they clean the top blanket/comforter but It was definitely suspect. We didn't sleep under it. Other then that our hotel stay was enjoyable and would book again. :)
Stayed 7 nights in Dec 2023
Response from Kassady Davis on 18 Dec 2023
Dear Briel,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We are sorry to hear that you had some negative experiences with the cleanliness of your room. Our housekeeping staff does work hard to ensure the cleanliness of the rooms for all of our guests and we apologize for these oversights during your stay with us. It is always a pleasure to receive positive feedback.Thank you again for choosing Comfort Inn & Suites Grand Blanc/Flint and sharing your experience. We hope your next visit will be even more pleasant than the previous one.

8/10 Good

Rob

Stayed 2 nights in Dec 2023
Response from Kassady Davis on 18 Dec 2023
Dear Rob,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kassady Davis on 18 Dec 2023
Dear Jacob,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Kassady Davis on 18 Dec 2023
Dear David,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Kassady Davis on 22 Dec 2023
Dear Brandy,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 Excellent

Jessica

Stayed 1 night in Dec 2023
Response from Kassady Davis on 3 Jan 2024
Dear Jessica,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Kassady Davis on 12 Dec 2023
Dear Agnes,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kassady Davis on 11 Dec 2023
Dear Robert,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

4/10 Poor

Linda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Don’t want to berate them because they sign stated short on staff
Stayed 3 nights in Nov 2023
Response from Kassady Davis on 8 Dec 2023
Dear Linda,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint.

8/10 Good

Russ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice!
The stay was good. Front desk person was the house keeping services manager and she was great! I like the bed and pillows.
Stayed 2 nights in Dec 2023
Response from Kassady Davis on 5 Dec 2023
Dear Russ,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel ive stayed at in a while.
Stayed 2 nights in Dec 2023
Response from Kassady Davis on 5 Dec 2023
Dear Stephen,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

2/10 Terrible

Mike

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Kassady Davis on 5 Dec 2023
Dear Mike,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint.

10/10 Excellent

Christina

Travelled with family
Liked: Amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Nov 2023
Response from Kassady Davis on 28 Nov 2023
Dear Christina,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

8/10 Good

Richard, MARICOPA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable. Airport shuttle was a blessing. Only poir part, lousy coffee. Breakfast standard options but decent.
Stayed 1 night in Nov 2023
Response from Kassady Davis on 28 Nov 2023
Dear Richard,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

8/10 Good

Louis

Liked: Cleanliness, staff & service
Beware of third floor rooms above the front entrance. There are spotlights that shine into the window. shades don't block the light.
Stayed 3 nights in Nov 2023
Response from Kassady Davis on 28 Nov 2023
Dear guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We are sorry to hear that the bright lights on the front of our building inhibited your stay with us. There are three sets of curtains in each of our guest rooms, one of which is a black out curtain that completely covers the windows. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!