Dear Timothy,Thank you for taking the time to share your review following your stay at Room Mate Leo in Granada. We are pleased to hear that you had a good stay overall and rated us 4/5.We sincerely apologize for the inconvenience caused by the construction noise. We understand how important a peaceful environment is for our guests and regret that this impacted your experience.Your feedback is valuable to us, and we will work on ensuring that such disruptions are minimized in the future. We hope to have the pleasure of welcoming you back to Room Mate Leo, where we can provide you with an even better experience.Warm regards,Room Mate Leo Team

Dear Kyeung Hae,Thank you very much for your positive review and for choosing Room Mate Leo during your stay in Granada. We are delighted to hear that you rated us 4 out of 5.We are glad you enjoyed your time with us and appreciated our services and accommodations. Your feedback is very important to us, and it helps us continue to improve and provide the best experience for our guests.We truly appreciate you taking the time to share your experience and hope to have the pleasure of welcoming you back to Room Mate Leo in the future.Warm regards,Room Mate Leo Team

Dear Deena,First of all, we really appreciate your visit and the time you took to leave us your impressions. We are delighted to hear that you enjoyed your time with us.We sincerely regret that the room you were assigned was not to your liking due to the lack of a window with an interior view, as the room you were assigned had an interior view. Had we known about your discomfort during your stay, we would have done our best to offer you another room type that would have met your expectations. We are also sorry that we were unable to extend your check-out time on this occasion.Your feedback is very valuable to us and helps us to improve our services. We look forward to welcoming you back with open arms in the future and providing you with an even better experience.Thank you again for your visit and for sharing your experience, we hope to see you soon!Best regards,Miriam ExpósitoRoom Mate Leo Hotel Manager

Dear Robert. Thank you very much for sharing your review. For us is very important, that all our guests feel at home. We hope that you come back as soon as possible. Best Regards.

Dear David,Thank you for taking the time to share your feedback following your recent stay at Room Mate Leo in Granada. We truly appreciate your review, and we're delighted to hear that you had a positive experience overall.It's wonderful to know that you found our staff to be exceptional, particularly Alex, who provided you with excellent bar and restaurant recommendations. We're glad you enjoyed our clean rooms and convenient location.We apologize for any inconvenience caused by the construction noise from surrounding buildings. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our guests' experiences.Thank you once again for your review and recommendation. We hope to have the pleasure of welcoming you back to Room Mate Leo in the future.Warm regards,Room Mate Leo Team

Dear Lisa. Thank you for taking a few minutes to share your experience. Your words are a reward for our daily work. It will be a pleasure to be your guide again on your next visit to Granada. Best Regards.

Dear Patricia,Thank you for taking the time to share your feedback regarding your recent stay at our hotel in Granada through Expedia.We're thrilled to hear that you found our hotel to be clean, convenient, and enjoyed our friendly service. Your satisfaction is our top priority, and we're delighted to have met your expectations.We hope to have the pleasure of welcoming you back for another wonderful experience in Granada.Warm regards,

Dear Jorge,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed every aspect of your stay with us. From our prime location to our comfortable rooms and refreshing shower experience, we're delighted to have provided you with a memorable stay. We look forward to welcoming you back again soon for another exceptional experience!

Dear Barbara. Thank you very much for sharing your experience. We are happy knowing that you have enjoyed your stay , for us is ver important that our guests feel at home. We hope that you come back as soon as possible. Best Regards.

Dear Christie,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at Room Mate Leo in Granada. It's fantastic to know that you found our room beautiful, our desk staff wonderful, and our location fantastic. We're also glad that you appreciated our quiet atmosphere throughout the day and our great bathroom amenities.Your feedback about the bed being very firm is duly noted. We always strive to provide the utmost comfort to our guests, and we'll definitely take your preference into consideration.We truly appreciate you taking the time to share your experience with us and fellow travelers. Your kind words mean a lot to us and serve as a great encouragement for our team.We hope to have the pleasure of welcoming you back to Room Mate Leo in the future. Until then, take care!Warm regards,Room Mate Leo Team

Dear Brian,Thank you for your kind words! It was our pleasure to assist you during your stay. We hope to have the opportunity to welcome you back in the future for another enjoyable experience!

Dear Gwendolyn. Thanks a lot for sharing your experience. We are happy reading your review, because for us is too important that all our guests feel at home. We hope that you come back as soon as possible. Best Regards.

Dear Carl, thank you so much for taking the time to share your feedback with us. We are genuinely pleased to hear that you had such a positive experience during your stay. Your kind words regarding our rooms, location, and staff are greatly appreciated. It is our utmost priority to ensure the comfort and satisfaction of our guests, and we are honored to have met your expectations. We sincerely hope to have the opportunity to welcome you back for another exceptional stay in the future.Best regards,

Estimado Benjamin, muchas gracias por dedicarnos su tiempo y compartir su experiencia a través de Expedia.Nos alegra enormemente de que haya disfrutado de su estancia con nosotros.Esperamos volver a verle de nuevo tan pronto como le sea posible.Saludos cordiales,

Dear guest,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our staff to be friendly. We strive to provide a comfortable and convenient experience for all our guests, and we're glad to hear that our location suited your needs for sightseeing, dining, and getting around the city. We look forward to welcoming you back on your next visit!

Dear Guest,Thank you for taking the time to write a review of your stay. We value our guests' comments as they help us to improve every day.I am very sorry to hear that your stay was not to your liking due to the inconveniences and circumstances you mentioned in your review and I apologise for this, as it is essential for us that all our guests enjoy their stay to the maximum. I can assure you that both the comfort of the beds and cleanliness are two of our strong points, as you can read in other comments, and that we take both aspects very seriously. For this reason, that same day, we passed on the incident you mentioned to our housekeeper, who dealt with the issue with the cleaning team so that it would not happen again.I hope that you will give us another opportunity in the future, when I am fully convinced that we will be able to offer you the completely satisfactory stay that we would have liked to offer you on this first occasion.Best regards,Miriam ExpósitoHotel Manager

Dear Nicola,Thank you for your feedback! We're delighted to hear that you enjoyed your stay at our lovely hotel and that our staff were helpful. We apologize for any inconvenience regarding the lack of a bar onsite, but we're glad you found plenty of options nearby. As for the city noise, being in the heart of the action does come with its perks and occasional drawbacks. We appreciate your recommendation and hope to welcome you back again soon!

Dear Theresa, thank you very much for taking the time to share your experience.We are very pleased that you enjoyed your stay with us and that you found our location in the heart of Granada useful. We would also like to thank you for your words about the breakfast that is lovingly prepared by our staff. We hope to see you again at Room Mate Hotels as soon as possible.Best regards,

Dear Guest,We deeply regret the inconvenience caused and would like to express our sincere apologies for the inconvenience caused due to the installation of a new payment gateway which, unfortunately, presented unexpected errors on the day of implementation.We understand how frustrating it can be to face problems during a trip, and we want to assure you that as soon as we detected the glitches it was causing, we took immediate action to address and resolve the inconvenience it was causing.We sincerely appreciate your patience and understanding and remain at your disposal should you require any further explanation or assistance or should you wish to provide us with more details about your experience, please do not hesitate to contact us.We hope to have the opportunity to welcome you back in the future to provide you with the positive experience you expect and deserve.Yours sincerely,Miriam ExpósitoHotel Manager

Dear Joost, Thank you very much for sharing your experience in Room Mate Leo. We are glad knowing that you have enjoyed your stay with us. We hope that you come back as soon as possible. Best Regards.

Dear guest,We sincerely regret the impression you gained of our staff during your stay at our hotel. As you can see, our staff is consistently rated as the best by our guests in the various reviews, so we are very sorry that you did not have that experience with us.We understand that the situation with the taxi request was not as you expected. We kindly suggested that it was more convenient to go directly to the taxi rank, as in our experience at that time you may have had to wait a considerable time for the taxi service to take your call, but of course had we known this was a problem for you we would have waited as long as necessary for them to take our call.We appreciate your feedback and are committed to improving any aspect that may affect our guests' experience. We look forward to the opportunity to welcome you back in the future and provide you with exceptional service.Yours sincerely,Miriam ExpósitoHotel Manager

Dear guest,Thank you for choosing our hotel for your stay. I am sorry to hear that you had an incident during your stay, but I am glad that we were able to resolve it quickly so that you could enjoy your stay. We hope to have the pleasure of welcoming you back soon and provide you pleasant a 5 star stay.Best regards,

Dear Abdulmuttaleb. Thank you very much for sharing your experience in Room Mate Leo. We are happy knowing, that you have enjoyed your stay with us. We hope that you come back as soon as possible. Best Regards.

Dear Nyyma.Thank you very much for sharing your experience in Room Mate Leo. We are happy knowing, that you have enjoyed your stay. We hope that you come back as soon as possible. Best Regards.

Dear guest,Thank you for your message and evaluation.We are glad to know that you enjoyed your stay at Room Mate Leo.Our location in the heart of the city. It allows you to visit the city easily, we are very close to the main places of interest.We hope to see you again at Room Mate Hotels.Regards, ,Leo team.

Dear guest,Thank you for rating us with a 5, which means that you really enjoyed your stay and we hope you felt nice and comfortable with us. Please, remember that it will be a pleasure to see you back in a next trip.Best regards,

Dear Lisha,Thank you for your time and for sharing your experience.We're glad that you could appreciate our high cleaning standards and our central location, right in the heart of the city.Please, remember that we'll be waiting for you if you return to Granada.Best regards,

Dear Eileen,Thank you for your kind words and for sharing your experience. For us, every detail is important so you can feel nice and comfortable with us and we're happy to check that you appreciated them as well as our central location among other things.Please, do not hesitate in contacting us if you pay another visit to Granada. We'll be waiting for you!Best regards,

Dear Ammar,Thank you for rating us so we can check how you felt during your stay.Please, remember that it would be a pleasure if you decide to return in a next trip to Granada.Kind regards,

Dear Tran. Thank you very much for sharing your experience.We are glad knowing that you have enjoyed your stay in the new room , because for us the confort of our guests is essential. We hope that you come to Granada as soon as possible, we will waiting your arrival in Room Mate Leo. Best Regards.

Dear Ken. Thank you very much for sharing your experience. We are glad knowing that you have enjoyed your stay with us. Thanks a lot for your kind words about our location , room and staff glad to help you 24/24. We hope that you come back as soon as possible. Best Regards.

Dear Maria, thank you very much for taking the time to share your experience with other travelers through Expedia. We are sorry for the inconvenience with AC system we would have liked to know to be able to help you and offer a solution and also we will take note of your comment in order to improve.On the other hand we are very glad that you enjoyed your stay with us and that our staff contributed to it. Your kind words will be passed on to our colleague Maryna, who will receive your feedback with great pleasure.We hope to see you again as soon as possible.Best regards,

Dear guest,Thank you for rating us with a 5, which means that you really enjoyed your stay and we hope you felt nice and comfortable with us. Please, remember that it will be a pleasure to see you back in a next trip.Best regards,

Dear Guest. First of all , thank you very much for sharing your experience in Room Mate Leo. We are glad knowing, that you have enjoyed your stay with us , because for us is one of our main goals. Thanks a lot for your kind words about our location , room and staff glad to help you 24/24. We hope that you come back as soon as possible. Best Regards.

Dear Michelle,Thank you for taking time in sharing your experience with us. We are happy to check that you enjoyed your stay and the most important, that you had a nice and comfortable sleep.Please, do not hesitate in visiting us in a next trip to Granada. It will be a pleasure to see you again!Best regards,

Dear James, thank you very much for taking the time and giving us the highest score. We are very pleased that you enjoyed your stay with us.We look forward to seeing you as soon as possible.Best regards,

Dear Murray, thank you very much for taking the time and sharing your score. We are very pleased that you enjoyed your stay with us.We hope to see you again as soon as possible. Best regards,

Dear Landon, Thank you for taking a moment and leaving to us your comment and score.We are glad that you enjoyed your stay in Room Mate Leo.Our location in the centre area is ideal to discover Granada, we are in the heart of the city. We hope see you soon at Room Mate Hotels.Regards,

Estimada Maria. Muchas gracias por compartir su experiencia con los demás usuarios de Expedia. El feedback de nuestros clientes nos resulta de gran valor , ya que este nos ayuda a crecer en el día a día. Deseamos que regrese pronto por Leo. Un saludo.

Dear guest,Thank you so much for your review.We are happy to check that you enjoyed your stay with us.We hope to see you back soon.Best regards

Dear guest,Thank you very much for taking the time to write a review about your stay in our accommodation. The comments of our guests are very important to us, as they help us to improve every day.I am sorry that the rooms you were allocated were not to your liking due to the dimensions. We would have been delighted to hear of your dissatisfaction during your stay, as we would have been happy to offer you another, quieter room type, as your comfort is our top priority.On the other hand, I would like to take this opportunity to tell you that, in a short period of time, we will be moving our breakfast buffet to a much larger and more comfortable space for all our guests, providing it with a greater variety of products and more staff.On the other hand, I am glad to hear that you enjoyed the friendliness of our reception team, who strive daily to make sure that our guests enjoy their stay in this wonderful city.I hope you can give us another opportunity in the future, when I am convinced that we will be able to offer you a completely satisfactory stay.Best regards,Miriam ExpósitoHotel Manager

Dear Kevin, thank you very much for taking the time to share your experience through Expedia. We are very glad that you enjoyed your stay with us and that you found our privileged location in the heart of the city useful.We look forward to seeing you again as soon as possible. Best regards,

Dear Gail,Thank you so much for your kind review and for noticing that we work hard every day to do our job and offer you the best service possible.We are very happy to check that you enjoyed your stay including a nice and comfortable room and a tasty breakfast, perfect for starting the day.Please, don't forget that it will be a pleasure to see you back if you visit Granada again.Best regards,

Dear guest,Thank you for taking a moment and leaving us your review.We are glad to have received your visit.We hope to welcome you very soon at Room Mate Hotels.

Dear guest, thank you for taking a moment and leaving your comment and score. We hope see you soon at Room Mate Hotels.Regards,

Dear guest, thank you for taking a moment and leaving your comnet and score.we hope see you soon at Room Mate Hotels.Regards,

Dear guest,Thank you so much for your kind words. It's a pleasure to check that you enjoyed your stay with us and see that we could help you enjoy also the city.Please, don't forget that we'll be waiting for you if you come back to Granada.Best regards,

Dear James, Thank you for taking a moment and leaving to us your comment and score.We are glad that you enjpyed your stay in Room Mate Leo.Our location in the centre area is ideal to discover Granada.We hope see you soon at Room Mate Hotels.Regards, Leos Team

Dear Jennifer,Thank you for sharing your stay! We are very glad to know that you enjoyed your stay in our central location, close to everything that you need. We hope we will see you again in the future.Regards from Leos team

Estimado Luis, muchas gracias por dedicarnos su tiempo y compartir su experiencia a través de Expedia. Nos alegra de que haya disfrutado de su estancia con nosotros. Esperamos verle de nuevo tan pronto como le sea posible. Saludos cordiales,