Outdoor dining

Reviews of Los Angeles & Spa Hotel

4 out of 5
Los Angeles & Spa Hotel
Cuesta Escoriaza, 17, Granada, Granada

Reviews

7.8

Good

Rating 10 - Excellent. 233 out of 703 reviews" "
Rating 8 - Good. 268 out of 703 reviews" "
Rating 6 - Okay. 124 out of 703 reviews" "
Rating 4 - Poor. 52 out of 703 reviews" "
Rating 2 - Terrible. 26 out of 703 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful at every turn, and very personable and friendly. Carmen was especially friendly and delightful. The property is lovely and well located, but the hotel is also a great value.
Stayed 1 night in Apr 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service
It was noisy because we were near the hot tub where people gathered, and along the road with nonstop traffic noise. I left the patio door opened because the air conditioner was not operating, thus the loud outdoor noise.
Stayed 2 nights in Mar 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Comfortable. Confusing. Great location.
Wonderful, welcoming and helpful staff. But the aging and outdated hotel lets them down. Whilst clean and comfortable, the rooms need serious updating. There werent any plugs apart from the one for the TV. The superfluous TV which had zero reception. We got around the plug situation, but just proves it hasnt moved into the 21st century and certainly needs attention. The room we had was most likely not the best on offer. It shared the corridor with the restaurant and a couple of toilets which smelled a little. Seriously, the staff were great. The hotel was good for a night. But just need to manage the expectations! Excellent location with parking for €20/day.
Stayed 1 night in Feb 2024

6/10 Okay

Armando, Tracy

Liked: Staff & service, property conditions & facilities
Clean and staff very nice and helpful. I upgraded to a suite it was bigger than the regular room but it did not have a shower or dresser of some sort for my clothes I had to put them on the bed.
Stayed 13 nights in Nov 2023

8/10 Good

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and friendly staff, very clean and well located. The only reason I gave 4 stars was because it's not well sound proofed, and the room stays very humid after a very short shower.
Stayed 1 night in Oct 2023

8/10 Good

Brendan

Liked: Amenities
Good value given proximity to so many sites.
Stayed 1 night in Oct 2023

2/10 Terrible

Roger

Disliked: Property conditions & facilities
Grenada 5 star. Hotel ungraded
Receptionist lovely. Four star hotel 50 years ago. Main area and corridor ok. Room poor. Shower was loose on wall and the shower head should have been replaced 30 years ago. Breakfast was buffet hot things were Luke warm at best. I have never had such a shameful breakfast. Would return to Grenada will never stay at this hotel or recommend it. It requires a total upgrade and the cook sacking.
Stayed 2 nights in Oct 2023

4/10 Poor

Roaa

Liked: Cleanliness
Disliked: Property conditions & facilities
A/C was not working first night but staff were helpful and trying their best. I think it’s needs massive renovations to do justice to the amazing location and get the full potential

10/10 Excellent

Dennis

Liked: Property conditions & facilities
The staff were friendly informative and gave excellent service throughout our staff , would definitely recommend a visit .
Stayed 2 nights in Sep 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a single traveller i enjoyed my stay at the hotel. Such a friendly vibe and very nice staff. Would definitely stay here again.
Stayed 2 nights in Aug 2023

4/10 Poor

Ricardo

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is dated and is a 20 minute walk out of the centre. The parking is a joke, and a long distance from the hotel and an extra €15.
Stayed 1 night in Aug 2023

10/10 Excellent

Jose, Amman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2023

6/10 Okay

Graham

Stayed 2 nights in May 2023

4/10 Poor

Jacqueline

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel Los Angeles was rather run down. In my room the furniture paint was very chipped. The safe didn’t work and was unable to be fixed. Light bulbs in both the bedroom and bathroom not working. The hairdryer cut out after about 30 seconds. The shower was very weak and unable to be height adjusted. The bed was comfortable and the room generally clean. My fridge was unplugged one day by the cleaner while I had things inside. Breakfast wasn’t very appetising and after seeing someone pick something up taste it then put it back we decided to eat breakfast outside the hotel from then on. The spa was nice and I enjoyed the spa circuit and a scrub and massage.
Stayed 7 nights in May 2023

6/10 Okay

ERIC

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay
We requested a balcony overlooking the mountain which was a spectacular view and provided us with a great view of the whole skyline, lending itself to fabulous sunrise/ sunsets. The double bed was huge and extremely comfortable. The amenities were decent and staff were very pleasant and helpful. We had an excellent stay, although I would note that the pool is not heated and is therefore quite cold. The shower pressure/ functioning of the shower could also do with improvement. The snack bar left a lot to be desired however it did the job in providing basic sandwiches and crisps, which were also pleasant enough.
Stayed 3 nights in Apr 2023

6/10 Okay

Eli

Travelled with family
Liked: Cleanliness, staff & service
Breakfast buffet was pretty bad
Stayed 2 nights in Apr 2023

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
This hotel is an older hotel. It’s clean and affordable, but I would stay closer to city center on a next visit. Walking to city center is about 35 - 40 minutes.
Stayed 2 nights in Mar 2023

8/10 Good

R

Liked: Staff & service, room comfort
Surprised, but not pleasantly
Slight smell of drains on entering the room. Shower head could not be fixed to the wall, and a pair of dirty socks were discovered on moving the curtain. Breakfast was plentiful, but lacking in taste, coffee from machine was undrinkable. Reception staff, were helpful, but overall disappointing experience.
Stayed 3 nights in Oct 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, room comfort
Classic old style
Excellent value for money and a really lovely place to stay. We read some of the reviews and were apprehensive as they seemed to imply it was a bit shabby. We found it had a lovely interior and exterior- yes a slightly faded chic interior but we loved it. Our bedroom was on the 6th floor, had fantastic views from our balcony- huge comfortable bed. All the staff we met were great especially the lady running the bar. Pool was a pleasant place to sunbathe. Breakfast was Ok. There was no English TV but then we didn’t come to watch tv.
Stayed 2 nights in Sep 2022

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfy room, nice clean pool. Great breakfast. Will stay here again.
Stayed 2 nights in Jul 2022

2/10 Terrible

Graham

Disliked: Property conditions & facilities
Not 4star standard & should warn about noisy kids
The 1st room we were given was not what we booked, double with balcony overlooking pool, we got double with terrace with wall around, air conditioning & fridge didn’t work, furniture very shabby, bathroom dated & loose,dirty grout, changed rooms to over pool but was told very noisy because of school children staying, was still not double but family room, we excepted it until the bathroom flooded when showered, so changed again. There wasn’t snackbar, poolside bar has advertised & restaurant was not open, except breakfast, bar only open 4pm to 10pm, Breakfast was poor, hot items were cold, not kept on hotplates, hotel also allowed school children to run around screaming until well past midnight Overall the hotel was not as advertised & certainly not a 4star standard & think they should warn about noisy children before hand
Stayed 2 nights in Jun 2022

8/10 Good

Deb

Stayed 1 night in May 2022

2/10 Terrible

Ashraf

Stayed 1 night in May 2022

4/10 Poor

peter

Travelled with family
Disliked: Room comfort
NOT even close to being a spa hotel
I booked this for the family as a night away while holidaying in Malaga and I have to say it was not well represented on Hotels.com. It specifies a Spa, an indoor pool, a bar and even valet parking and it looks amazing BUT…in reality the bar is not open so no food or drink, the spa is only open for a couple of hours and there was no indoor pool and in fact they seem to host hundreds of teen school children who were screaming an shouting and jumping from balcony to balcony until 2am (not an exaggeration) the room was clean and the chap at reception was very nice but clearly overwhelmed. I never really leave reviews but felt I should in this case just due to how disappointing it was. On the plus side, Granada is fantastic and this hotel is pretty central.
Stayed 1 night in Apr 2022

10/10 Excellent

Methqal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2022

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for money
Beautiful property. A little far from center but still walkable and quiet. Everyone very nice and has a great breakfast $10. Also has a small bar and meeting area for drinks or coffee
Stayed 2 nights in Dec 2021

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away. Better hotels close by.
Thin walls. Halls echo. Be aware you won’t get good sleep. Beds hard as rocks, old and slanted frames and mattresses. A few of the service staff are xenophobic. Breakfast is cold no matter the hour. Pool is unheated. Exorbitant parking fees. Due to the aforementioned shortcomings one imagines their $100 a night charge is due to the proximity to the Alhambra, however keep in mind The Alhambra is still a 20 minute uphill endeavor.
Stayed 1 night in Nov 2021

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Amr

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually is very good and the location is amazing and very close to al hambra Palace
Stayed 1 night in Aug 2021

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel, lovely location. Friendly staff
Stayed 7 nights in Jul 2021

8/10 Good

Mariana

Liked: Staff & service
They charge 16 euros for day for parking... Super excessive. Good swimming pool. Very ugly and old rooms... The room ony had 1 electrical outlet, in the oposite wall of the bed... Not practical at all
Stayed 1 night in Jun 2021

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gr8 location... Spacious... Clean... However, for some reason in Spain bathroom doors do not lock and if you are sharing a room in a group trip, it may be a problem... Also parking is extra and ONLY valet style... No freedom to park and go as you want... Not a nuisance really, but for some it may be. Other than that it was excellent.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Yoel, Miami, FL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff. Rooms were clean and breakfast was great!
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Carlo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very noisy Very warm in rooms because no air condition
Stayed 2 nights in Dec 2019

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

amanda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Tired hotel
Very tired hotel, shower water continually went from scolding to freezing. Had to ask for correct amount of towels and toiletries. Parking expensive. Spa expensive and tired, some things broken.Outdoor area not cleaned at all even though warm and sunny days.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, staff helpful,beautiful view from balcony.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel let down badly by poor breakfast. Very limited selection of cereal and fruit. Hot food was cold.
Stayed 1 night in Oct 2019

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect and taking a bonus
All staff very friendly and helpful
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room! We booked a double room and ended up with what seemed like an apartment! The bed looked king size, there was a large and spacious corridor inside the room connecting to the ensuit with a jacuzzi! The spa facilities were amazing and the location was walking distance from the centre and Alhambra. Overall very impressed with this hotel and I definitely recommend it! Great experience!
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good position, staff helpful especially the pool cafeteria lady, good pool. Clean nice rooms, place could do with a bit of an upgrade.
Stayed 4 nights in Oct 2019

8/10 Good

kinga

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool and bar staff really friendly, reception staff less so. Room condition was a little tired - could do with an overhaul - furniture was well used, curtains had holes
Stayed 3 nights in Oct 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Aug 2019

8/10 Good

Linsey

Stayed 1 night in Aug 2019

2/10 Terrible

Sarah

Liked: Property conditions & facilities
Disliked: Staff & service
Toiletries STOLEN & All hand luggage taken before
Had a horrible experience, the hotel staff removed my hair conditioner and clarins facewash on my 2nd day with no explanations and told me to go to the supermarket or is there a possibility I didnt have these items (please I'm a girl with long hair - conditioner is a staple!!!) on day of check out they removed all our belongings hand bags, gifts, food, love island water bottle etc. This was noticed when my hubby went to take a shower and he came back saying our room door was wide open and all of our stuff was gone. At first the staff were very blaize about the whole situation I did complain to the manager who told me that the items were removed as the cleaners thought we'd checked out. This has never happened before to me i found it traumatic to say the least. It was so upsetting I think the hotel need to make sure this doesnt happen again to anyone. I got no compensation as I had already paid for the rooms. Our food was disposed of and my water bottle was empty when our goods were returned so I really dont think the maid or whoever were going to give us oir stuff back seeing as though they had already started distributing it.
Stayed 2 nights in Aug 2019