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Reviews of Seven Hotel & Wellness - Caters to Gay Men

4 out of 5
Seven Hotel & Wellness - Caters to Gay Men
Calle Touroperador Matkatala, 2, Maspalomas, San Bartolome de Tirajana, Gran Canaria

Reviews

9.6

Exceptional

Rating 10 - Excellent. 178 out of 220 reviews" "
Rating 8 - Good. 36 out of 220 reviews" "
Rating 6 - Okay. 6 out of 220 reviews" "
Rating 4 - Poor. 0 out of 220 reviews" "
Rating 2 - Terrible. 0 out of 220 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, welcoming staff
Stayed 7 nights in Apr 2024

10/10 Excellent

Johnathan

Stayed 5 nights in Mar 2024

10/10 Excellent

John

Stayed 1 night in Feb 2024

6/10 Okay

Alexandre Ross, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superstar David.
David at the restaurant is such a star. He has a great vibe that all the guests love. He creates and radiates warmth and happiness. For me he stood out, shinning brighter than the sun. What an asset to the hotel.
Stayed 4 nights in Nov 2023

10/10 Excellent

Thomas Vincent O

Liked: Staff & service, property conditions & facilities
A fabulous week at Seven Hotel. I would highly recommend. The hotel was modern and the food was great too. The service from the staff was exceptional. Thank you to all. I look forward to visiting again shortly!
Stayed 6 nights in Jul 2023

10/10 Excellent

John Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, pool area, spa room and staff. Could do with an air conditioned gym (although does have a outdoor gym equipment).
Stayed 7 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a sun break
Lovely hotel. Amazing service. Very friendly. Great food. Would highly recommend.
Stayed 7 nights in Mar 2023

10/10 Excellent

Suuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 1 night in Feb 2023

8/10 Good

C

Stayed 7 nights in Jan 2023

8/10 Good

zdeslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

8/10 Good

Shamiyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seven is quite nice with a relaxing ambiance - a great view of the mountains during the morning, enough sun to relax under during the day or a great spot to unwind in the evening. It’s perfect if you plan to stay in one area and unwind.

10/10 Excellent

STUART

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic. The property is clean, tranquil and friendly. The room was spot on.
Stayed 7 nights in Sep 2022

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely gay retreat
Peaceful. Gay. Very friendly staff. Naturist friendly.
Stayed 7 nights in Jul 2022

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and Friendly!!!
Amazing stay as always! The hotel and the facilities are one of the best! The quality of breakfast , the rooms , the pool excellent! And the superior service for all the staff , so friendly and professionals.
Stayed 3 nights in Jul 2022

10/10 Excellent

EMANUEL, KNETZGAU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, quiet and amazing views. Will recommend.
Stayed 9 nights in May 2022
Response from Emanuel on 18 Jun 2022
Dear Emanuel It is a pleasure for us to see that you enjoyed your stay and have so many positive things to say about it. We really hope to see you again in the not-too-distant future! Best regards, Mow Team

10/10 Excellent

SETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2022

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
The entire holiday was stunning from start to finish. The hotel was exactly like the pictures; spotlessly clean and well maintained. Every member of staff was kind and friendly and the guests we encountered on our stay were all friendly and chatty, we both felt so comfortable as soon as we arrived. Many of the guests we spoke to return often and we could see why. Food at the hotel is delicious, so if you don’t feel like venturing out to a nearby Spanish restaurant (of which there are many) you’ll know the meal at the hotel will be amazing… as are the drinks! It’s a 25 minute walk to town (yumbo etc) and a little further to the beach, which is welcomed after a day of lying in the sun. Taxis back were only a couple of Euros. We would highly recommend this resort for anyone looking for a quiet, safe space where you can switch off from the world and truly relax.
Stayed 8 nights in Mar 2022

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 7 nights in Feb 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2022

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation, service amazing
Stayed 5 nights in Jan 2022

6/10 Okay

Timothy

Stayed 6 nights in Dec 2021

8/10 Good

PHIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, but needs more attention to detail.
Checked in for 5 nights (wanted to stay a week but it was fully booked for the first two nights of the trip due to the end of Winter Pride). Upon checking in we were told they were hosting a pool party, which we hadn’t been informed about during booking. So there was reduced facilities available for that day, and a very overpriced bar in operation. On two days the room was not cleaned or the mini bar restocked, despite the ‘clean room’ card being on the door. Staff at the bar/restaurant were very friendly and helpful, but on several days the service was painfully slow, orders being forgotten or taking ages to arrive, and it was very clear that they were understaffed. Having stayed here twice before I know this is not the usual standard to expect, and I would be very hesitant to book again when there is a major event going on In Maspalomas. It was also not fair that we were paying a elevated room price for the first night when we had very limited facilities due to the pool party, and after speaking to several other guests it was clear that they also had not been informed prior to arrival either. The hotel however is still one of the best in town, and the friendliness of the staff is second to none, however management really need to make sure that they are adequately supported so they can A) do their jobs effectively and B) make more money and allow guests to order freely.
Stayed 5 nights in Nov 2021

10/10 Excellent

EMANUEL, KNETZGAU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Men only property, with amazing pool, and hot tub. Great views and very friendly staff. Love it.
Stayed 8 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can‘t wait to go back!
Stayed 3 nights in May 2021

10/10 Excellent

Massimo Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2021

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
El hotel es un lujo , las instalaciones, los cuartos , servicios , piscina todo excelente. El servicio del bar y restaurante es uno de los mejores, súper amigables y eficaces!! La pasamos súper . Volveremos pronto!
Stayed 3 nights in Feb 2021

10/10 Excellent

Angel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7 gay days
Sitio muy agradable y tranquilo, con buena carta de restaurante. Personal amable.
Stayed 2 nights in Aug 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Friendly staff good accommodation and food. A great place to be imprisoned during the Coronavirus lockdown! We will visit again when the gym, pool and country is open again ❤️
Stayed 7 nights in Mar 2020

10/10 Excellent

Marnix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picture perfect hotel for gay travellers
Friendly attentive staff, good facilities - outdoor gym, jacuzzi, sauna and swimming pools... We stayed for lunch and dinner a few times and the food in the restaurant was excellent, much better than most places in the Yumbo centre for sure! Location wise we liked it not too close to the party central (still within walking distance). We drove to beaches and the mountains quite easily as well. We are already looking forward to coming back again in the future.
Stayed 7 nights in Mar 2020

10/10 Excellent

MICHAEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Nice. The location is a short and inexpensive taxi ride away from the main attractions of Maspalomas (about 5 euros to the beach or the Yumbo). The rooms are all-white and could have done with a bit of colour and the lighting was a little harsh. Apart from that, it was a nice place to stay, the staff are helpful and pleasant, and the facilities are good.
Stayed 3 nights in Feb 2020

10/10 Excellent

Mr peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Seven Hotel & Wellness - Gay Men Only on 10 Dec 2019
Dear Peter, thank you very much for your giving us a perfect rating. We hope see you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Nov 2019
Response from Seven Hotel & Wellness - Gay Men Only on 13 Nov 2019
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not like being forced to write reviews by a website
Stayed 7 nights in Oct 2019
Response from Seven Hotel & Wellness - Gay Men Only on 13 Nov 2019
We deeply regret that you feel forced. Our desire is that you be absolutely free to express yourself or not. We apologize if you have felt, at any time, uncomfortable. We would also like to thank you for the score you have given us. We understand that your stay with us has been very pleasant. We hope to see you again soon!

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 21 nights in Jul 2019
Response from Hotel Seven team on 9 Oct 2019
Thank you!

10/10 Excellent

Mr J Golbourn.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay and this time with 9 friends it was just as good as the first. Will be returning I’m sure.
Stayed 7 nights in Jul 2019
Response from Seven Hotel & Wellness - Gay Men Only on 3 Aug 2019
Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff were able to meet all your needs during your stay. Thank you very much!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel as it’s was my second time with this hotel. Clean friendly and they go the extra mile
Stayed 7 nights in Jul 2019
Response from Seven Hotel & Wellness. on 20 Jul 2019
We are happy our hotel and staff were able to meet all your needs during your stay. We are always trying to improve our service and I want to thank you for your valuable feedback as it helps us know what service specifically needs to be improved. We look forward to your next visit. Kind regards.

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful team, always happy to help. Food is amazing, dining area is confortable and welcoming just right by the pool. There are no too many sunbeds by the pool tho and the once available are not too confortable I'm afraid. I have back problems and I wasn't able to
Stayed 5 nights in Jun 2019
Response from Seven Hotel & Wellness - Gay Men Only on 7 Jul 2019
Dear guest, thank you for the great feedback there is nothing we love to hear more than our guests loving their experience with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really great and one of the best that I have stayed in. The main thing is that the staff are very friendly and welcoming, taking time to have a conversation with guests. The room was a good size and decent size shower. The outdoor breakfast/dining space was very nice especially in the evening time. The pool area and surrounding are just right for the number of guests that the hotel caters for. I would say the only downside is that you cannot walk to the beach however there is a free bus and taxi was only about €4 one way. Yumbo Centre is about 20-25 minutes walk.
Stayed 4 nights in May 2019
Response from Seven Hotel on 2 Jun 2019
Dear guest, thank you for the great feedback there is nothing we love to hear more than our guests loving their experience with us! Guest satisfaction is our number one goal and there is nothing better than achieving that!

10/10 Excellent

Hitch, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and very modern. The staff were amazing. Special mention for Mario at the front desk.
Stayed 1 night in Apr 2019
Response from Seven Hotel & Wellness on 5 May 2019
We are happy our hotel and staff were able to meet all your needs during your stay. Thank you!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel. Prob more suited for couples
Stunning hotel- very modern and well designed. Staff are fantastic too. Only downside for a solo traveller is that it was all couples when i was there. Perhaps that's that partly due to the location
Stayed 3 nights in Apr 2019
Response from Seven Hotel & Wellness on 15 Apr 2019
Dear guest, thank you for taking the time to review your stay with us. We are always trying to improve our service and I want to thank you for your valuable feedback as it helps us know what service specifically needs to be improved.

10/10 Excellent

Verified traveller

Stayed 8 nights in Dec 2018
Response from Seven Hotel & Wellness on 4 Jan 2019
¡Muchas gracias por esa espléndida puntuación!

10/10 Excellent

Jeffrey

This place is amazing.
Stayed 4 nights in Aug 2018

10/10 Excellent

terence

relaxing break with very helpful staff and fantastic facilitities
Stayed 8 nights in Sep 2018

10/10 Excellent

Bateman, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RELAX
Fell into a lovely relaxation routine between the bed, the restaurant, pool and gym. Great weather in early September. Not to hot, not too cold; just right, said Goldilocks to the three bears.
Stayed 7 nights in Sep 2018

10/10 Excellent

James, Eastbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply excellent
Truly the best gay hotel on the island. Amazing venue, great staff and first class service. Menu could perhaps be a little healthier with rice offered instead of fried potatoes but that’s minor detail. Cannot wait to return.
Stayed 21 nights in Jul 2018
Response from Seven Hotel & Wellness on 15 Aug 2018
Thank you for taking the time to write a review. We are constantly improving all aspects of our service and facilities. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.

10/10 Excellent

Neil, Birmingham,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 'go to' place for chilling out
This was our third visit to this hotel in one year. Needless to say, we already made enquiries about our next visit before we checked out. Our experience here has always been positive. The staff are welcoming, friendly and attentive, nothing is too much trouble. The rooms and general facilities of the hotel are well appointed, clean and offered everything we needed for a relaxing break away from it all. Breakfast buffets offered plentiful hot and cold choices. Courses for dinner were selected from a menu, though in addition themed buffets and a barbecue were offered on certain nights. The daytime bar menu also offered a good selection of meals and snacks The beach/dunes, a choice of shopping, restaurants and nightlife, should you need them, are only a brief, inexpensive, taxi ride away.
Stayed 7 nights in Jul 2018
Response from Seven Hotel & Wellness on 14 Sept 2018
Dear Neil, thank you for your positive comments. We love see you soon!

10/10 Excellent

Simon, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel
We loved our stay here, modern, clean with a chilled out vibe, the breakfast was delicious, swimming pool perfect and such friendly staff, can't fault anything other than a few rooms have a small cramped outdoor area and you have to pass closely to other guests areas to get to them.
Stayed 4 nights in Jul 2018
Response from Seven Hotel & Wellness on 15 Aug 2018
Thank you for leaving such lovely comments. We are glad that you enjoyee your holiday and will look forward to seeing you again!