Interior detail
Check availability

Reviews of Dialog Hotel Örgryte

3 out of 5
Dialog Hotel Örgryte
Danska Vägen 70, Gothenburg

Reviews

7.4

Good

Rating 10 - Excellent. 208 out of 1004 reviews" "
Rating 8 - Good. 416 out of 1004 reviews" "
Rating 6 - Okay. 226 out of 1004 reviews" "
Rating 4 - Poor. 94 out of 1004 reviews" "
Rating 2 - Terrible. 60 out of 1004 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Manoj

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The location is good, reception staff were friendly. Hotel parking was good at the cost of 150 SEK/night. Breakfast was just OK, the first day (Friday) breads were not fresh and very hard to eat, the 2nd day (Saturday) breakfast was way better. We stayed at room no 107 (family room) which is outside of the WiFi range. This is very much unacceptable. The inner curtains were missing in one of the windows. Had to cover the window by a quilt cover to make the room dark. The sofa bed was just a crap, but we managed to sleep by putting extra quilt on it. Informed all these issues to the reception desk and hopefully they will fix all these soon. If you just need place to sleep and not expecting anything fancy, then this can be your destination considering the price you are paying.
Stayed 3 nights in Apr 2024

6/10 Okay

Sheida

Travelled with family
Liked: Cleanliness, staff & service, amenities
We liked this hotel for its location and offering free breakfast. Our room needed updating but it was clean. We had only some problems which the fire Alarm went off twice at night and we also could hear other people loud noise when we were asleep
Stayed 1 night in Mar 2024
Response from Edward on 20 Mar 2024
Hello Sheida,Thank you for telling us about your recent stay. We are happy to know that you liked the location. Our hotel is nearby everything indeed. We are glad that you liked breakfast. Breakfast is what we’re proud of, so we aim to provide all of our guests with a high-quality start of the day.We are sorry about the noise. Hope to see you back again soon. Sincerely,EdwardGuest Relation Team

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. We were there for 12 nights. Only issue was the fire alarm would go off at random times in the early morning (fire truck showed up twice)..
Stayed 12 nights in Dec 2023

10/10 Excellent

Tara

Stayed 23 nights in Dec 2023
Response from Andrew on 20 Mar 2024
Hi Tara,Thank you for telling us about your recent stay. We are happy to know that you liked the hotel.We look forward to welcoming you back to our hotel. Best regards,Andrew,Guest Relation Team

4/10 Poor

Markus

Disliked: Cleanliness, amenities, property conditions & facilities
The carpets and furniture were old and worn. There were stains on the wood and fabric and bathroom was not very clean (hair). On top of that the heat in the room did not work so it was very cold. I brought this to the attention of the front desk who offered no solution or other room. Whe. I checked out this morning the lady told me it had been reported before. And they stuck me in a room withouth hear knowing it don’t work?
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not comfy bed, old rooms, strong smell from the ventilation system. The staff were nice. Breakfast very simple but compatible with the cost of the room. For one night emergency stay would be ok, otherwise not sure if I could recommend.
Stayed 2 nights in Nov 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Briony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed accommodation last minute & stayed at this place! Was nice & had a good buffet breakfast with gluten free/dairy free options.
Stayed 1 night in Oct 2023

8/10 Good

Sofie

Travelled with family
Liked: Room comfort
prize worthy, nice breakfast that was included.
Stayed 2 nights in Sep 2023
Response from Andrew on 25 Sept 2023
Hi Sofie,Thank you for the feedback! We’re proud to deliver great value to our guests, so we’re delighted that you found our service to be well priced. We are extremely happy that you liked the breakfast!Hope to see you back again soon. Best regards,Andrew,Guest Relation Team

8/10 Good

Wella joy

Liked: Cleanliness, staff & service, property conditions & facilities
The place is cleaning and they have nice breakfast
Stayed 1 night in Aug 2023
Response from Edward on 28 Aug 2023
Dear Wella joy,Thank you for giving us a feedback!We are happy to know that you enjoyed your stay. This place is truly unique and we are proud that our guests like it as much as we do. You are welcome to come back again. Sincerely,Edward,Guest Relation Team

8/10 Good

Kerli

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A little too few room for two people in the standard double room, one time towels were forgotten to be handed out. Otherwise was nice and pretty comfortable. Breakfast great.
Stayed 7 nights in Mar 2023
Response from Edward on 2 May 2023
Hi Kerli,Thank you for the feedback! We highly appreciate that you visit us. And we are glad that you liked the food. Our chef be happy when he knows that! Hope to see you soon.Sincerely,Edward,Guest Relation Team

2/10 Terrible

Elizabeth

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived, late at night and were given a room with no lights, bedding for one person and there was a beaten up mini fridge, with 3 legs, it didn't work anyway - it turns out that none of the fridges worked. We were transferred to another room but had to take the bedding from the 1st. room with us. We have stayed here before and it was a pleasant stay then. Now the new owners seem to be running it down. There is plaster off the wall in the corridors, the carpets are getting threadbare, the sauna "doesn't work", one lift broke down the last time we were there and still isn't working, the waste pipes seem to constricted. one side of the double bed is against a wall which makes it difficult to get up during the night. The cleanliness is only superficial and the whole place needs a deep clean. We won't be back!
Stayed 7 nights in Mar 2023
Response from Edward on 2 May 2023
Hi Elizabeth,Thank you for giving us a feedback!We regret that your experience did not meet your expectations and have shared your feedback with our team. Situation described make us feel sad and it is far away from our standards. We would like to say sorry for the inconvenience. But be sure that we work hard to improve our service. We are upset that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Big upgrades are planned for our hotel. It is set to be fully renovated in the nearest future. Our hotel aims to provide a truly unique experience, and we work hard to exceed your expectations. So it is a big pleasure to invite you to come back and enjoy your stay after renovation. Sincerely,Edward,Guest Relation Team

10/10 Excellent

Anneli

Stayed 7 nights in Dec 2022

6/10 Okay

Ilkin

Stayed 1 night in Oct 2022
Response from Edward on 31 Oct 2022
Hi Ilkin,Thank you for choosing our hotel! Our hotel aims to provide a truly unique experience, and we work hard to exceed your expectations. We are sorry to know that something went wrong. You are always welcome to come back again. Sincerely,Edward,Guest Relation Team

10/10 Excellent

Rasmus Freek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great priced hotel with good breakfast options
Stayed 1 night in Jan 2022
Response from Agatha on 10 Feb 2022
Hi there, thanks for your feedback, we appreciate. Warm welcome again. Hotel Örgryte

8/10 Good

Anita

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Arwa on 19 Dec 2021
Välkommen åter!

2/10 Terrible

JOHN, Great Barrington

Disliked: Amenities, property conditions & facilities
My stay at the Dialog Hotel Örgryte was, to put it lightly, not a good experience. After a long delayed train ride, I checked in around midnight on October 15 only to find my room was next to the elevator! All night long I was hearing the loud up and down noise it was making. Not good!! On the key card their motto says The key to a great night’s sleep. I managed to get maybe 4 hours sleep. Saturday morning I asked to change rooms but was not obliged. Saturday’s breakfast buffet was a nightmare. Firstly, the plates had silver fish bugs crawling on them, the food was not being replenished, (there was almost nothing to eat) and no coffee cups. One person was doing all the work in the breakfast room; cooking, bussing tables, doing dishes, and frantically racing around. Not very calming to witness.
Stayed 1 night in Oct 2021
Response from Dialog Hotels on 29 Oct 2021
Hello, Thank you so much for choosing Hotel Örgryte and taking the time to give us your feedback. We hope you enjoyed your stay and hope to see you again. With Kind Regards Hotel Örgryte

8/10 Good

Bianca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome breakfast. The room was quiet and very pleasant to stay in. It was a very nice and comfortable stay.
Stayed 1 night in Sep 2021
Response from Dialog Hotels on 6 Oct 2021
Hej, Tack för att du valde Dialog Hotels och tog dig tid att ge oss din feedback. Vi hoppas att du kan njuta av din vistelse hos oss och hoppas att vi ses igen i framtiden. Med vänliga hälsningar Dialog Hotel Örgryte

4/10 Poor

luis

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Ali

Stayed 5 nights in Apr 2021
Response from Alexandra on 8 May 2021
Hej Ali, Tack för att du tog dig tiden att betygsätta hotellet online. Vi uppskattar det verkligen. Ett stort tack för denna gång och varmt välkommen åter! Med vänlig hälsning, Alexandra Hotell Örgryte

8/10 Good

Cal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Alexandra on 3 Nov 2020
Hej Cal, Tack för ditt omdöme och varmt välkommen åter! Med vänlig hälsning, Alexandra Hotell Örgryte

6/10 Okay

Monica

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2020
Response from Receptionen on 6 Oct 2020
Tack för din Feedback Vänligen

8/10 Good

Abdullah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice lobby Nice breakfast Nice service Nice parking and location Room quality need to be improved some clients take dogs on lobby sofa it’s need to Be restrictEd
Stayed 2 nights in Aug 2020
Response from Charlie on 10 Dec 2020
Dear Abdullah Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Adnan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Too hot
The hotel has a nice location and staff was really friendly but the room was too hot. For a while now summer in Sweden sees temperatures above 25 degrees and the hotels should be prepared for it. There was no air conditioning or fans in the room. Even their exhaust didn't seem seem to be working. No proper curtains on the windows. So as soon as the sun came out, the room would get bright and hot. At night we would open windows to let some air in but that meant we were at the mercy of traffic and any loud vehicle would wake us up. If you are staying here ask for a room not facing the road.
Stayed 2 nights in Aug 2020
Response from Charlie on 10 Dec 2020
Dear Adnan. Thank you for your review and for choosing our hotel. I’m Sorry that you could not sleep under your stay and I’m looking forward to having you again as a guest in our hotel whith better climat.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Feb 2020
Response from Alexandra on 9 Apr 2020
Hej, Tack för ditt omdöme och varmt välkommen åter! Med vänlig hälsning, Alexandra Hotell Örgryte

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising comfort for the price.
I was surprised of the comfort compared to the price. It was also good service. I liked it!
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Super small room and bathroom. Very limited breakfast selection
Stayed 1 night in Nov 2019

10/10 Excellent

Anurag

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Regrets
It was pefect
Stayed 1 night in Oct 2019

10/10 Excellent

Susan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Maris

Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Tihomir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected good
Very big room. Clean room&bath and comfortable bed! Nearby have a bus station. Very good breakfast! Polite and helpful staff. Wifi was fast.
Stayed 3 nights in Aug 2019

6/10 Okay

Anes

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2019

8/10 Good

MARINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good wll run hotel
we stayed at the Hotel while visiting Gothenburg and for us it was ideally situated for us, in a quiet location but only a few minutes walk from some shops and restaurants and only a 20 minute walk to the City centre. The Hotel itself was clean and well kept, but parking is a premium, you need to book a place in their car park and pay approximately £12 a day for the privilege. The Breakfast was a continental style and there was a good choice. All of the staff that we dealt with were polite and very helpful
Stayed 5 nights in Mar 2019

8/10 Good

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel need refurbishment. Great breakfast.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We stayed six nights. The hotel room was quite small and old but we had all we needed there. The breakfast was very good and the soup in the evening as well. The distance to city center is walkable but takes at least 20 mins. Overall we had an enjoyable stay there. Good value for the money paid.
Stayed 6 nights in Apr 2019

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and comfortable :-)
Nice hotel, good location within easy reach of the centre on the excellent public transport, had a nice comfortable room, breakfast was tasty, and the staff were lovely. It was only a very brief stay, but I would happily return!
Stayed 2 nights in Feb 2019
Response from Åsa on 3 Mar 2019
Dear Eleanor, Thank you so much for your kind words, this really makes us happy! You are more than welcome to return to one of our hotels and we hope this will be in the near future! Thank you again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
+. Overall very good value for the money paid. -. Additional payment required for car parking.
Stayed 3 nights in Feb 2019
Response from Åsa on 3 Mar 2019
Best guest, We thank you so much for staying with us, we kindly thank you for you review. We hope to see you soon in one of our hotels! Kindest regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2019
Response from Åsa on 3 Mar 2019
Best guest, We thank you so much for staying with us, we kindly thank you for you review. We hope to see you soon in one of our hotels! Kindest regards

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money
The stay included an evening meal and breakfast. Excellent value for money. Good and friendly service too.
Stayed 1 night in Jan 2019
Response from Dialog Hotels on 28 Jan 2019
Dear Thank you for your review! We higly appreciate your positive review. We are glad you enjoyed our facilities. Kind regards

2/10 Terrible

Fadi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Dialog Hotels on 21 Jan 2019
Dear. Thank you for your review! We hope to see you soon again! Kind regards

6/10 Okay

Carl

Liked: Room comfort
Pleasant enough but better value in the city
Pleasant hotel in quiet neighbourhood. Good breakfast, bed extremely comfortable. Bathroom ok. Rooms a little dated.
Stayed 3 nights in Dec 2018
Response from Dialog Hotels on 13 Jan 2019
Dear Carl, Thank you for your review! I am so glad you enjoyed our breakfast and bed. We hope you had a wonderful stay in Gothenburg and that you will visit us soon again. Best regards

10/10 Excellent

Suliaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice
Stayed 1 night in Nov 2018
Response from Dialog Hotels on 29 Nov 2018
Dear Ronnie, We thank you for taking the time to leave a guest comment. We appreciate it. We hope you enjoyed your stay and look forward to have you here soon again. Kindest regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018
Response from Dialog Hotels on 6 Nov 2018
Dear Thank you for taking the time to leave a guest comment! We hope to see you soon here again! Best regards

6/10 Okay

Ernane

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The apartment was cold. The heater was missing the handle for adjustment
Stayed 1 night in Mar 2024