Peppers Soul
The stay was absolutely lovely - just a beautiful piece of paradise for a weekend birthday celebration. There was a lovely birthday card and box of chocolates to greet my daughter, the apartment was stunning - clean and welcoming and aircon blasting (thank heavens lol).
Positives:
The check in was fast, wheelchair /disability friendly throughout, (easy access lifts right next to checkin desk/entry etc), great customer service from most and the bags were all taken to our room, from the car, while we checked in.
Large comfy beds, fresh clean and pressed linen and plenty of extra blankets and pillows in the wardrobes, slippers and robes supplied
The views were gorgeous, the shower water flow and temperature was great and everything you need in the kitchen IF you want to cook.
Breakfast on Sunday (included in booking) - reservation made for 9am, finally actually greeted/spoken to at 9.20, seated at 9.25, no food until 10am , last greeter couldn’t care less until she found out at 9.30 that we were guests of the hotel - understaffed, poor communication/attitude, and very poor experience