Gladstone Hotels

The stay was for business, we also used the conference room facilities. The staff, especially Carly were exceptional.

Reception staff and wait staff went above and beyond for our stay. The Chinese restaurant in the complex had delicious food and you can have it sent up as room service. Professional and friendly staff who made us feel very welcome.

Had a quick overnight stay here. The rooms are modern and clean with good facilities. Good quality bedding. Well located. Only complaint is that whenever someone comes or goes from the building there is a quick change of air pressure in the hall and the room door jolts - so during the night it kept sounding like someone was rattling the door. Once I got used to it I slept OK.

Won't go here again - very dirty. Skirtings don't look as though they've ever been cleaned. Table surfaces dusty and covered in short human hairs! Bathroom floor sticky and only one out of the two lights in the room (which was very dark anyway) worked. The carpet was also not clean, you didn't want to walk on it without shoes. Air conditioner was not efficient, was very noisy and had water dripping down the wall. I could not wait to leave in the morning. The overall impression we got was that they didn't care or need to do anything because accommodation in Gladstone presently is at such a premium, they would sell out anyway. Extremely disappointing. We have stayed in many budget motels, but this was definitely the worst.

I visit Gladstone often and this is my accommodation of choice. As a business traveller I find the service fantastic and the rooms always clean and comfortable. Being in the centre of town is also a plus, particularly as I often travel on my own and safety is a high priority for me.