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Reviews of Sleep Inn & Suites

2.5 out of 5
Sleep Inn & Suites
1650 York Rd, Gettysburg, PA

Reviews

8.2

Very good

Rating 10 - Excellent. 346 out of 818 reviews" "
Rating 8 - Good. 296 out of 818 reviews" "
Rating 6 - Okay. 85 out of 818 reviews" "
Rating 4 - Poor. 60 out of 818 reviews" "
Rating 2 - Terrible. 31 out of 818 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aron, Thornhill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner/operator who cares about his business and ratings. No complaints, all was as one would expect. Good beds, slept well.
Stayed 1 night in May 2024

10/10 Excellent

Alena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

6/10 Okay

Myron, Rego Park

Liked: Property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It seemed like they are updating it as there were newer floors, but it was not well-managed. Thankfully, I had wipes with me to clean surfaces as the tub had brown gunk in the corner and the mini-fridge was covered in crumbs and dust. There were sofas on their sides in the hallway, and the room with the pool looked like a hoarder’s house which you could clearly see through the window from the parking lot. Not very reassuring. Breakfast was disappointing, too. The only drinks were a bottle of apple juice and some coffee that somehow looked thick. It has potential, but they need to look at the details they’re missing.
Stayed 1 night in May 2024

10/10 Excellent

Sheldon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and qiut
Stayed 1 night in May 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

2/10 Terrible

Milton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Melissa

Good stay
Stayed 1 night in Apr 2024
Response from pm on 8 Apr 2024
Thank You .

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good room for reasonable price
Stayed 1 night in Apr 2024
Response from pm on 5 Apr 2024
thank you

4/10 Poor

Jason

Business traveller
Disliked: Property conditions & facilities, room comfort
Cheap sray
Run down under construction no pool mediocre breakfast and tv didnt work
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under construction
The entire entrance of the hotel, the pool room and every hallway is full of materials and trash. The elevator is out of inspection. When we attempted to make waffles as part of the complimentary breakfast the waffle mix came out of the machine completely seperated. The whole overall appearence is not good. Towels in bathroom were stained or dirty. Would not recommend.
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Decent place to stay for the price.
Decent place to stay for the price. Everything was in working order and free breakfast was provided. I believe they may be working on upgrades as there were several rolls of carpeting in the hallway. Wish I was able to access the gym. I tried my keycard during the hours posted and the door did not work. We were only there for one night so I didn’t bring it up. If we were there for longer, I would’ve talked to the front desk about it.
Stayed 1 night in Jan 2024

8/10 Good

Alena

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jan 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has a friendly staff and very clean rooms. The breakfast offers plenty of options, and its location is convenient. While generally quiet, some may find traffic noise bothersome. Overall, it's a pleasant place to stay, provided you're comfortable with a bit of outside noise.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Jakub

Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Dec 2023

8/10 Good

Daniela Romero

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and decent for a fair price.
Stayed 5 nights in Nov 2023

8/10 Good

J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close to downtown Gettysburg. The lock on the door was broken and the phone didn’t work for my wake up call. But it was a good visit.
Stayed 1 night in Nov 2023

4/10 Poor

Dianne

Disliked: Cleanliness, amenities, property conditions & facilities
Unpleasant odor in Lobby. Carpet was stained in room and needed to be cleaned or replaced.
Stayed 1 night in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Donald

Stayed 1 night in Oct 2023

4/10 Poor

joyce

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed way way too high. Not enough towels Breakfast not sufficient. Not up to usual standards. Bathroom and shower too small.
Stayed 3 nights in Oct 2023

2/10 Terrible

Monica, Appleton

Disliked: Cleanliness, staff & service, property conditions & facilities
We walked into our room and walked right back out and went to a different hotel. The whole place had a vibe of not being well maintained or very clean. The wall corners in the room were beat up and some sort of sticky drip (soda?) was on one wall. But the absolute worst thing was the awful chemical smell that was throughout the entire floor. We could barely breathe. I’m not sure what smell they were trying to cover up with all the chemicals, but it made the air barely breathable. We went straight back to the front desk and requested a full refund. On the way out, some man (presumably the property owner/operator?) followed us all the way to our car, raising his voice and insisting we tell him why we were leaving. Very unnerving to us two women travelers.
Stayed 1 night in Oct 2023

4/10 Poor

Valerie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The same clumps of dirt that greeted you when entering the hotel and trailed into the elevator was there 2 days later when we checked out. No vending machines, only a small fridge behind the check in desk that contained a limited number of drinks for purchase. The provided breakfast is what you would expect for the price of your stay, fake eggs, plain bagels but they did have a waffle maker, which was a pleasant surprise and it worked. Very much lacking in customer service, seems as though the owner wants to spends as minimal as he/she can and it shows. Not a place that I would ever return to.
Stayed 2 nights in Oct 2023

2/10 Terrible

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities
Temporary Problems ?
This facility is having problems! We stayed two nights. Room was not cleaned. Appear to be short staffed. Boxes were stacked in public areas. Breakfast mediocre. Perhaps these are only temporary problems. The price was not cheap but the room and service were cheap.
Stayed 2 nights in Oct 2023

2/10 Terrible

Donna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I booked this for my husband and son. Pictures are misleading!! My husband is retired Army and said this was the worst hotel he had ever been in! The hand towels had dirt on them. It was so bad they only stayed one night!! Still waiting on the refund for the second night!! I will not book this place again.
Stayed 2 nights in Oct 2023

8/10 Good

Terry

Stayed 2 nights in Oct 2023

4/10 Poor

clarence

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was surprised that a Sleep Inn was so worn and dirty from carpets to walls and elevator.
Stayed 1 night in Oct 2023

4/10 Poor

LaRue

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Carlton

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Joni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a king jacuzzi suite. Our room was really nice, very clean, many new updates. I believe they are in the middle of an update. Most areas look great! But a couple areas were in need of attention, like missing trim, wallpaper peeling. Stacked boxes in reception areas. Our bed was very comfortable, pillows were VERY NICE. My husband and I are picky about beds and pillows and we were very happy. Our Jacuzzi was clean too. The carpets do need a really good steaming to remove stains but were vacuumed and not “dirty”. A few areas were still being improved but these things do take time. We would definitely go again. The pool was closed but we did not mind. But would of been nice to know.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Pleasant stay but could be cleaner.
Overall a pleasant stay. But The carpets and floors seem very stained and dirty. Breakfast was hot but fair. All fresh fruit was bad.
Stayed 2 nights in Sep 2023

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unexpected value for the price. A bit isolated, but not far from downtown and all services. Located next to a busy highway, but noise is not excessive.
Stayed 1 night in Sep 2023

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Sep 2023

10/10 Excellent

jefferson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a great deal with a great staff! Will definitely book this place again!
Stayed 2 nights in Aug 2023

2/10 Terrible

Chantell

Disliked: Cleanliness, staff & service, property conditions & facilities
Only one lady was nice, everyone was rude and never breakfast until 9;30. Sheets didn’t even fit and no one ever restocked any of our stuff unless being asked.
Stayed 3 nights in Sep 2023

4/10 Poor

CARRIE

Travelled with partner
Disliked: Amenities
Nothing unique. Clean and nice flowers.
Stayed 3 nights in Sep 2023

2/10 Terrible

Sara

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When you first walk in you are hit with a strong mold smell. Looking at the ceiling you can see water stains and mold that has obviously been just painted over. Carpet was very old and had big stains on it. Then to top it off after I got out of the shower I'm standing next to the sink and a flea jumps on my leg and bites me. I walked it to the front desk and the attendant didn't seem surprised. Which is a shock to me since this hotel is not pet friendly. Would never stay here again.
Stayed 1 night in Aug 2023

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service
Pool was shut down. 😠
Stayed 2 nights in Aug 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed were very comfortable and it was fast check in and a quiet hotel.
Stayed 1 night in Aug 2023

4/10 Poor

Robert

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Disappointing hotel again
We found stained sheets in the first room. The next room was ok. My reservation stated that there were daily newspapers, not true. The biggest problem was we booked because the hotel had a pool. The pool was closed
Stayed 2 nights in Aug 2023

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Maureen

Travelled with family
Disliked: Amenities
No pool not very clean. Rugs in room very dirty
Stayed 5 nights in Aug 2023

8/10 Good

James

Liked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

Brunilda

Stayed 1 night in Aug 2023

4/10 Poor

Bruce

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needed maintenance work Continental breakfast was terrible, poor quality, lousy coffee.
Stayed 4 nights in Jul 2023