The Fairfield Inn was clean and neat. Our clerk at check in was friendly. After we got to our room, we discovered our in-room refrigerator was not working. I contacted the front desk to ask for someone to look at it, was told someone would be there soon. Never saw anyone. I tried to get the refrigerator working, but only got it cooling sporadically. During my online check in I requested our room to be be cleaned and towels refreshed once during our three day stay. Our waste basket was emptied, but nothing else. I had to ask at the front desk for fresh towels. The breakfast was good and the hotel was comfortable. But I was not happy with the lack of response to our service requests.