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Reviews of Days Inn by Wyndham Geneva/Finger Lakes

2 out of 5
Days Inn by Wyndham Geneva/Finger Lakes
485 Hamilton St, Geneva, NY

Reviews

7.4

Good

Rating 10 - Excellent. 214 out of 1003 reviews" "
Rating 8 - Good. 399 out of 1003 reviews" "
Rating 6 - Okay. 238 out of 1003 reviews" "
Rating 4 - Poor. 103 out of 1003 reviews" "
Rating 2 - Terrible. 49 out of 1003 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Amenities, property conditions & facilities
Quiet.
Stayed 1 night in May 2024

10/10 Excellent

Gary

Travelled with family
Nice rooms and staff
Stayed 1 night in May 2024

4/10 Poor

christina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Clean, efficient but WiFi doesn’t work in the room.
Stayed 1 night in May 2024

6/10 Okay

Christa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were accommodating
Stayed 1 night in May 2024

8/10 Good

Benjamin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

DIANA

Stayed 2 nights in Apr 2024

10/10 Excellent

William, Baldwinsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for a college visit, and stayed at the Days Inn. It was affordable, clean, and convenient to get around even by walking.
Stayed 1 night in Apr 2024

8/10 Good

Brian, EAST GREENBUSH

Travelled with family
Liked: Cleanliness
Quiet. About 10 miles from the NYS Thruway.
Stayed 1 night in Apr 2024

6/10 Okay

Stacey

Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Apr 2024

6/10 Okay

Jennifer

Travelled with family
Disliked: Amenities, property conditions & facilities
The property reeked of Marijuana. Bathrooms were dirty shower curtain had brown muddy finger prints on it and muddy spots throughout. Toliet was dirty like it wasn't cleaned with a brush at all.
Stayed 1 night in Apr 2024

8/10 Good

judith

Liked: Cleanliness, staff & service, property conditions & facilities
it was fine -- the staf were very good
Stayed 1 night in Apr 2024

6/10 Okay

Albert

Travelled with partner
Coffee not ready at 8 am. Hot water for tea not available
Stayed 1 night in Apr 2024

6/10 Okay

Patricia

Travelled with partner
Disliked: Amenities
It wasn’t as clean as I would have expected, especially the bathtub. The breakfast was basic and heavily carbohydrate. The breakfast room is very small and it was congested. We traveled here from PA for the eclipse. The room charge was 3 times the usual rate. I won’t stay here again. There appear to be many fine other choices.
Stayed 1 night in Apr 2024

8/10 Good

rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Marianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a dance competition. Was quite sufficient for our needs. Staff was friendly and accommodating.
Stayed 2 nights in Mar 2024

6/10 Okay

Vincent

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nil on 4 Mar 2024
Dear VincentThank you for choosing The days inn Geneva for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. we are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.Sincerely Days inn management team Geneva Ny 14456

10/10 Excellent

M

Business traveller
So very clean! Love it! Staff very friendly and helpful too. Pleasure to stay! Yes it is an older hotel, but so nice and clean
Stayed 1 night in Feb 2024

8/10 Good

JoLynn

Liked: Staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2023

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room.
Stayed 2 nights in Dec 2023

8/10 Good

Laurie A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The only thing i didnt like were the pillows Very uncomfortable
Stayed 1 night in Dec 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Debbie D

Travelled with partner
Disliked: Staff & service, amenities
it was okay, thought it was 98 a night then ended up paying 154. tried to talk to man at desk next morning and he was to busy with friend on phone, had to stand there over ten minutes while he was laughing on phone. will not stay there again
Stayed 1 night in Dec 2023

10/10 Excellent

mike, mansfield

Stayed 2 nights in Nov 2023

2/10 Terrible

David

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Heater in room not working so very cold. Clock set wrong. No extra towels. Will never stay again.
Stayed 1 night in Nov 2023
Response from Days Inn on 23 Nov 2023
Hi David, thank you for your feedback. The heaters take a minute to warm up sometimes. The times had just changed so maybe the clocks were off by an hour. Extra towels can be requested from the front desk.

10/10 Excellent

Bruce

Travelled with group
Liked: Property conditions & facilities
Excellent management, and even better housekeeping
Stayed 2 nights in Oct 2023
Response from Days Inn on 23 Nov 2023
Bruce, Thank you so much for your positive review. We are happy to pass on the review to our housekeeping staff and management staff.

8/10 Good

Clifford

Stayed 1 night in Nov 2023
Response from Days Inn on 23 Nov 2023
Clifford, thank you for your positive review. We are glad you enjoyed your stay.

10/10 Excellent

Thomas

Travelled with family
Property was neat and clean. Breakfast was limited but appreciated and enough choices, Maybe a couple fruit choices would be good idea but could be expensive if people were greedy
Stayed 1 night in Oct 2023
Response from Days Inn on 23 Nov 2023
Thomas, Thank you for your review and feedback. We will pass on the suggestions to management.

10/10 Excellent

Sylvester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The property was clean and convenient.
Stayed 1 night in Oct 2023
Response from Days Inn on 27 Oct 2023
Sylvester, Thank you for your positive review. We are glad you enjoyed our friendly staff and clean facility.

4/10 Poor

Stephanie

Stayed 1 night in Oct 2023
Response from Days Inn on 23 Nov 2023
Thank you for your feedback. In the future, please see the front guest with any of your needs.

10/10 Excellent

mike, mansfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 1 night in Oct 2023
Response from Days Inn on 27 Oct 2023
Mike, Thank you for your positive review. We are glad you enjoyed our friendly staff. Thank you

8/10 Good

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Days Inn on 27 Oct 2023
Gerard, Thank you for your positive review. We are glad you enjoyed your stay. Thank you

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness
Days Inn Just ok
Kind of run-down exterior. The lobby was the same. The room was clean, which was most important. Expensive for what it is. Convenient to restaurants etc....
Stayed 1 night in Oct 2023
Response from Days Inn on 27 Oct 2023
Brian, Thank you for your feedback. We are glad you enjoyed our clean facility and convenient location. Thank you

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Days Inn on 27 Oct 2023
Jacqueline, Thank you for your positive review. We hope to host your next stay. Thank you

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Walls were thin enough we could hear the person next door snoring. Bed lamps plugged into the only wall outlet available and no USB connections.
Stayed 1 night in Oct 2023
Response from Days Inn on 27 Oct 2023
Mark,Thank you for your feedback. If you experience any trouble with your room please see the front desk. Thank you

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Days Inn on 27 Oct 2023
William, Thank you for your review. We are glad you enjoyed your stay. Thank you

6/10 Okay

Sangeun

Slow WIFI
Stayed 1 night in Oct 2023
Response from Days Inn on 27 Oct 2023
Sangeun, Thank you for your feedback. If you are having trouble with the wifi, please see the front desk. Thank you

4/10 Poor

Nader

Stayed 2 nights in Oct 2023
Response from Days Inn on 23 Nov 2023
Thank you for your feedback.

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great
Everyone was helpful and welcoming. It really made the great.
Stayed 1 night in Oct 2023
Response from Days Inn on 27 Oct 2023
Sarah, Thank you for your positive review. We are glad you enjoyed our helpful, welcoming staff. We hope to host your next stay,

4/10 Poor

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Days Inn on 27 Oct 2023
Denise,Thank you for your feedback. If you ever have a question or concern please see the front desk.Thank you

8/10 Good

Heide

Liked: Cleanliness, staff & service, room comfort
Good for the money
We were looking for an affordable one night stay in the area and this met our needs. There was a restaurant/bar right across the street
Stayed 1 night in Sep 2023
Response from Days Inn on 6 Oct 2023
Heide, thank you for your positive review. We are glad you enjoyed our affordable prices and our convenient location. We hope to see you again soon.

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay in Geneva
The hotel was very clean and comfortable. Staff was professional and friendly, and amenities were good. I would suggest adding bagels or muffins to your breakfast, but that is the only change I would make.
Stayed 2 nights in Sep 2023
Response from Days Inn on 6 Oct 2023
Gregory, thank you for your review. We are glad you enjoyed our clean and comfortable facilities. Thank you for the breakfast feedback! We hope to see you again soon.

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well maintained. Great breakfast spot right across the street!
Stayed 4 nights in Sep 2023
Response from Days Inn on 6 Oct 2023
Cheryl, thank you for your positive review. We are glad you enjoyed our clean and properly maintained hotel. We hope to see you again in the future.

6/10 Okay

Marcus

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Days Inn on 27 Oct 2023
Marcus,Thank you for your positive review. We are glad you enjoyed your stay.Thank you

6/10 Okay

David

Travelled with family
Disliked: Property conditions & facilities
Not very good
To say the least, it was disappointing. We have stayed at Days Inns all over the country and this was one was very rundown. The sheets in our room (and from what we could see from the outside just about every other room) were torn. Their “complimentary breakfast” was a joke: bread and a toaster, packets of oatmeal and yogurt. Wi-Fi was very spotty. I picked up the phone to call the front desk and the cord fell out of the receiver. The clip was broken. The bathtub is slightly inclined downward and has no mat or other safety feature causing people like me, who have balance problems, to feel very unsafe. Days Inn, in my book, always stood for quality. I hope this is not an example of what this chain has become.
Stayed 2 nights in Sep 2023
Response from Days Inn on 6 Oct 2023
David, thank you for your feedback. Our breakfast is a light, grab and go style breakfast as advertised. In the future, please see the front desk with any concerns. We are happy to accommodate you as best as we can.

10/10 Excellent

Marielin

Stayed 1 night in Sep 2023
Response from Days Inn on 27 Oct 2023
Marielin,Thank you for your positive review. We are glad you enjoyed your stay. We hope to host your next visit,

8/10 Good

Sharyn, Rochester

Travelled with partner
Liked: Cleanliness, staff & service
The room was very clean and customer service was good. The bed and pillows were comfortable. The decor was very dated. Price was a little high for the level of quality.
Stayed 2 nights in Sep 2023
Response from Days Inn on 6 Oct 2023
Sharyn, thank you for your positive review. We are glad you enjoyed our clean facilities and great staff. Our hotel is the most affordable for the quality we provide and the convenient location we have.