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Rating 10 - Excellent. 265 out of 402 reviews" "
10 - Excellent
265
Rating 8 - Good. 112 out of 402 reviews" "
8 - Good
112
Rating 6 - Okay. 19 out of 402 reviews" "
6 - Okay
19
Rating 4 - Poor. 5 out of 402 reviews" "
4 - Poor
5
Rating 2 - Terrible. 1 out of 402 reviews" "
2 - Terrible
1
9.4/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Ben
12 May 2024
Ben
Stayed 1 night in Apr 2024
8/10 Good
Keith
Travelled with partner
28 Apr 2024
The unit was clean and spacious. Easily accessible and not far from shops. We took a break from our road trip and are spending 3 nights and 2 relaxing days in this great environment.
The area out the back of the room for the kids to play, and the safe parking, and the great staff, will stay there again for sure and good price as well
Great little stay for me and my children. Lovely pool and bbq area and nice rooms. Our spa was under maintenance so that was disappointing but that’s all.
We were disappointed as we had a previous good experience.
The room had a nasty smell and we eventually worked out that it was the bed cover. The bathroom floor was a bit sticky as well.
We booked a room to sleep 3 (2 adults and one child) and there was only a king size bed.
My husband checked in and we did not realize until after hours so just let them know in the morning. The owner was apologetic and offered us free drinks to take with us.
Laura
Stayed 1 night in Dec 2023
Response from Sarah on 19 Dec 2023
Thank you for your feedback and we are sorry that you have felt like you have had a bad experience staying with us for your second time around, this wasn't our intention. I did want to point out however, that the room you booked on the Expedia booking website, was a standard double room, if you had of booked a twin room there would of been an additional single bed in the room. A standard double universally has only one bed, accommodates 1 - 2 people.Further to this, unfortunately, due to the humidity in the air in the Geelong/Melbourne areas at the moment, this is causing tiles to appear as they have been just mopped, we would of been more than happy to come and speak to you about this during your stay to address your concerns.We were profusely apologetic regarding the smell you found the room to have and again this wasn't intentional, we have done all that we can to rectify the issue.Its very unfortunate that you had issues in the room, I would urge you in the future to come and visit us in reception if these things have come to light during your stay and we would en devour to rectify the issues straight away for you. We are available 24 / 7 and live onsite, Reception is open from 8am - 8pm 7 days per week.Thanks again, have a lovely Christmas.
Hi Andrew,Thank you for your feedback. I just wanted to let you know that due to our spa's being under maintenance, we do not charge our guests spa suite rates. Guests are only been charged a standard double room rate. This is why when guests book the rooms, we do not have any spa suites available as rooms to book so to speak, only standard double or twin rooms. Sorry about the misunderstanding, however I thought it would be important to let you know.Kind Regards,Sarah
10/10 Excellent
debra
5 Dec 2023
debra
Stayed 1 night in Dec 2023
Response from Sarah on 19 Dec 2023
Thank you for staying with us and we hope to see you in the future.
Staff were super friendly & helpful, big rooms, very quiet, would definitely stay again.
Trudi
Stayed 1 night in Nov 2023
Response from Sarah on 20 Dec 2023
Hello TrudiThank you so much for taking the time to leave such a wonderful review of our motel. Your positive feedback means a lot to us. We hope to have the pleasure of welcoming you back to our motel in the future.
We attended day on the green, the property was great for our needs allowed us to check in at 12 to drop our stuff and get to the concert in time and quick to get to after the concert basic and aging but suited our needs just fine very happy we booked
friendly staff, enjoyed 3 nights here and was very comfortable..
Janine
Stayed 1 night in Nov 2023
Response from Sarah on 20 Dec 2023
Hello Janine, I really appreciate your lovely review,thank you so much for taking the time to leave such a wonderful review of our motel. We hope to have the pleasure of seeing you at the motel in the future.
Owners were very friendly, room clean and comfortable.
Linda
Stayed 1 night in Sep 2023
Response from Sarah on 20 Dec 2023
Thank you so much for taking the time to leave such a wonderful review of our motel Linda. Your positive feedback means a lot to us, and we appreciate it. We hope to have the pleasure of welcoming you back to our motel in the future.