Balcony
Check availability

Reviews of Nightcap at Gateway Hotel

3.5 out of 5
Nightcap at Gateway Hotel
218-230 Princes Highway, Corio, VIC

Reviews

7.8

Good

Rating 10 - Excellent. 86 out of 313 reviews" "
Rating 8 - Good. 133 out of 313 reviews" "
Rating 6 - Okay. 63 out of 313 reviews" "
Rating 4 - Poor. 21 out of 313 reviews" "
Rating 2 - Terrible. 10 out of 313 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Marlene

Travelled with partner
Nice and clean room
Stayed 1 night in Feb 2024
Response from NightCap Gateway on 1 Mar 2024
Hi MarleneThank you for the 4 star review.

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what our requirements were
Stayed 1 night in Feb 2024
Response from Gateway on 28 Feb 2024
Hi Rhonda,Thank you for your review and we hope to see you back at the Gateway Hotel.Management.

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and helpful, we are staying again, when we are getting off the spirit of tasmaina.
Stayed 1 night in Feb 2024
Response from Gateway on 17 Feb 2024
Good morning Maureen,Thank you for your review, we hope to see you back at the Gateway Hotel.Management.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with the motel it ticked all the boxes
Stayed 1 night in Jan 2024
Response from Gateway on 28 Feb 2024
Hi Rhonda,Thank you for your review and we hope to see you back at the Gateway Hotel.Management

6/10 Okay

Alan

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Was fine for general stop over , buffet was good , room was neat apart from finding two large bullants on the bed sheet .
Stayed 1 night in Jan 2024
Response from NightCap Gateway on 30 Jan 2024
Hi Alan Thank you for the feedback.

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff,good food. The only negative comment was regarding the toilet seat in the bathroom being not installed correctly. The seat sat back from the toilet bowl, causing the guests to partially sit on the exposed bowl.
Stayed 1 night in Jan 2024
Response from NightCap Gateway on 29 Jan 2024
Hi Terry Thank you for the feedback we will get maintenance to look at the toilet seat.

10/10 Excellent

Harminder

Very good
Stayed 1 night in Jan 2024
Response from NightCap Gateway on 27 Jan 2024
Hi Harminder Thank you for the review. Hope to see you back again

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accomm. in Geelong without the price tag
Stayed 2 nights in Jan 2024
Response from Nightcap hotel on 23 Jan 2024
Thank you for your review.We hope to see you back at the Gateway Hotel...Management..

8/10 Good

Paul G

Liked: Cleanliness
Staff friendly but not super helpfull.
Stayed 1 night in Jan 2024
Response from NightCap Gateway on 18 Jan 2024
Hi PaulThank you for the feedback and review

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was as expected, the staff when signing in where nice but we arrived late around 9:30 pm as we just got of the Spirit of Tasmania and to register you had to go into the gaming area and the clientele were obnoxious, aggressive and were swearing terrible profanities and did not make me feel safe
Stayed 1 night in Jan 2024
Response from NightCap Management on 16 Jan 2024
Hi Trish thank you for the review we take all feed back on board. thank you again for your feed back

8/10 Good

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient from the location of the spirit of Tasmania. Family room was modern, clean and spacious.
Stayed 1 night in Jan 2024
Response from NightCap Gateway on 8 Jan 2024
Hi, Susanne thank you for taking the time to review the hotel. we hope to see you back again

6/10 Okay

Neil, Aberfoyle Park

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from NightCap Management on 23 Dec 2023
Hi Neil Thank you for the 3 stars

10/10 Excellent

Lorraine

Travelled with partner
Liked: Amenities
Stayed 1 night in Dec 2023
Response from NightCap Management on 23 Dec 2023
Hi Lorraine thank you for the 5 stars

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Quiet area. Lovely hot shower with good pressure
Stayed 1 night in Nov 2023
Response from . on 20 Nov 2023
Good Morning Kylie, Thanks for the amazing feedback after your recent stay with us, we appreciate it!Regards, Gateway Hotel Management.

10/10 Excellent

Suzzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect when traveling to and from spirit of Tasmania terminal only 8 minutes 😎
Stayed 1 night in Nov 2023
Response from NightCap Management on 21 Nov 2023
Hi Suzzanne thank you for the review of the hotel. We hope to see you back again .

4/10 Poor

Kristy

Travelled with partner
Liked: Cleanliness, staff & service
Staff was lovely. We found the curtains didn’t shut out lights outside. Beds arent great and room was noisy in that we could hear conversations next door and outside. A great place to stay if youre drunk and need somewhere to pass out for the night.
Stayed 1 night in Oct 2023
Response from NightCap Management on 7 Nov 2023
Hi Kristy Tahnk you for taking the time to review the hotel, we take all feedback on board

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from NightCap Management on 29 Oct 2023
Hi Bridget Thank you for the 5 stars

10/10 Excellent

Cody-lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing staff, my little girl and I are on our way to Tasmania on the boat and we are aloud to check out late. ( no issues) Really suggest this hotel for anyone travelling, amazing buffet ( lunch & dinner) with a discount on staying with nightcap!
Stayed 3 nights in Oct 2023
Response from . on 6 Oct 2023
Good Afternoon Cody - Lee, Thanks for the very kind words regarding your recent stay with us, we are so pleased you enjoyed your stay with us so much, safe travels.Regards, Gateway Hotel Management.

8/10 Good

Matthew

Stayed 3 nights in Oct 2023
Response from NightCap Management on 29 Oct 2023
Hi Matthew thank you for the 4 stars

10/10 Excellent

kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really good. Very clean and modern. Staff was super friendly.
Stayed 1 night in Oct 2023
Response from . on 6 Oct 2023
Dear Kim,Thanks for your amazing feedback, we look forward to having you stay with us again in the near future.Regards, Gateway Hotel Management.

2/10 Terrible

Gwenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend to all
Stayed 1 night in Sep 2023
Response from NightCap Management on 24 Sept 2023
Hi Gwenda Can you please let me know what was wrong with the stay so we can improve your stay with us next time

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and tidy the only downfall and this is just a personal one for me was i needed a fan because it was soooo quiet lol at home we sleep with the fan noise. But other than that it was excellent
Stayed 1 night in Aug 2023
Response from . on 6 Oct 2023
Thanks Belinda for your wonderful feedback, we appreciate the support.Regards, Gateway Hotel Management.

10/10 Excellent

Anne

Stayed 1 night in Jun 2023
Response from NightCap Management on 17 Jul 2023
Hi Anne Thank you for the 5 out of 5. hope to see you again soon

4/10 Poor

Megan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Initially had a great stay, and thought staff were great until we made the mistake of leaving an item behind which we notified them immediately of. However it’s now been weeks of no responses to emails or us calling asking what’s happening and being run around even after providing the ability to pay for the item to be returned to us. Very disappointed as it ruined what was a good stay.
Stayed 2 nights in Apr 2023
Response from . on 25 May 2023
Good Afternoon Megan, We're very sorry that you've had an unpleaseant experience during a recent stay with us.If you would so kindly email the hotel in regards to the forgotten item, I am more than happy to chase it up.Again apologies.Regards, Gateway Hotel Management.

8/10 Good

Sumedha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room and restuent next door. If it got a microwave, would be nice
Stayed 1 night in Apr 2023
Response from Gateway on 10 Apr 2023
Good moring Sumedha,Thank you for your review.Gateway Hotel

10/10 Excellent

Lynn

Stayed 1 night in Mar 2023

10/10 Excellent

Debrah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was a litter hard
Stayed 1 night in Mar 2023
Response from gateway on 10 Apr 2023
Good moring Debrah,Thank you for taking the time and leaving a review.Gateway Hotel

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bed was not very comfortable
Stayed 1 night in Mar 2023
Response from gateway on 10 Apr 2023
Good moring Eric,Sorry you didnt like our beds.Gateway Hotel

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from gateway on 10 Apr 2023
Good morning Pete,Tahnk you for taking the time and leaving a review.Gateway Hotel

8/10 Good

Henrietta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from NightCap Management on 22 Feb 2023
Hi Henrietta Thank you for the review. We hope to see you back again

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was close to our exit off the spirit of Tasmania, the staff were friendly and welcoming.
Stayed 1 night in Jan 2023
Response from NightCap Management on 25 Jan 2023
Hi Jo Thank you for taking time to review the hotel. We hope to see you back again.

10/10 Excellent

Shan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from NightCap Management on 28 Dec 2022
Hi Shan thank you for the review. We hope to see you back soon.

6/10 Okay

Petar

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Don’t be fooled by the slick room photos, they are the only thing that’s seen any upgrades since the 70s. This is an old motel that has had some room refurbishment done and not much else. The exterior is your typical 70s trucker motel and you’ll be woken by the trucks on the highway. The main building does not have a bar area really, pokies and a TAB as well as the buffet area. The buffet is $35 per person and the food is comparable to what you’d find in a Westfield food court, definitely not worth the price. The staff were either friendly and new at the job or impolite and scowling. Definitely avoid especially for the price of the room.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Diana

Stayed 1 night in Dec 2022

8/10 Good

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Okay to stay for a couple of nights but would not say it was “home away from home”. Bottles being emptied from adjacent hotel created unwanted noise.
Stayed 2 nights in Nov 2022

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean accommodation. Bed was comfortable.
Stayed 1 night in Nov 2022
Response from NightCap Management on 21 Nov 2022
Hi Amanda Thankyou for the review. Hope to see you back soon

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staff friendly. Room was clean but bed was as hard as sleeping on the floor. Definitely not worth $200 per night
Stayed 1 night in Sep 2022

8/10 Good

Cheryl

Stayed 1 night in Aug 2022
Response from . on 17 Aug 2022
Good Morning Cheryl, Thanks for the 8 rating after your recent stay with us, we appreciate the feedback. Regards Nightcap @ The Gateway Hotel.

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy to fine, comfortable
Stayed 1 night in Aug 2022
Response from . on 17 Aug 2022
Good Morning Alison, We're so pleased you enjoyed all aspects of your recent stay with us, we hope to see you back in the near future. Regards Nightcap @ The Gateway Hotel.

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for one night with kids. Modern clean and quiet rooms. On site restaurant.
Stayed 1 night in Jul 2022
Response from . on 17 Aug 2022
Good Morning Karen, Thanks for the 5/5 rating, we so pleased you enjoyed your stay with us, take care! Regards Nightcap @ The Gateway Hotel.

8/10 Good

Sharee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, great buffet available. Unfortunately you need to pick the right time to get a hot shower.
Stayed 2 nights in Jun 2022

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and clean and well equipped. Everything was easy to use
Stayed 1 night in May 2022

10/10 Excellent

suzie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find location. Right next to Dan murphys and great Buffett experience
Stayed 1 night in May 2022

2/10 Terrible

John

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Orbitz scam- agreed to $242 AUD but card charged $353. Supposedly USD but doesn’t state that. Want the difference back
Stayed 2 nights in May 2022
Response from . on 18 May 2022
Good Morning John, Apologies for the late reply, I've personally been looking into your query of being overcharged by Orbitz. On our end, payment due to us was the $345.02. This would be something you would have to personally take up with the online agent. I sincereley apologise you felt you were scammed, Nightcap has multiple online agents they use and we are essentially only the provider of the accommodation. Orbitz is the booking agent. Regards Nightcap @ The Gateway hotel.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at the quality and cleanliness of this hotel. Recently refurbished. Heaps of room.
Stayed 1 night in Jan 2022
Response from . on 2 Feb 2022
Good Afternoon Scott, Thanks for the rating of 5/5 and wonderful feedback on your recent stay with us, we appreciate the support. Regards Nightcap @ The Gateway Hotel.

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice meals available onsite
Stayed 1 night in Dec 2021
Response from . on 14 Jan 2022
Good Morning Michelle, Thanks for the rating and feedback on your recent stay with us, we hope to have you back in the near future. Take Care! Regards Nightcap @ The Gateway Hotel.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from . on 13 Nov 2021
Good Morning Peter, Thanks for taking the time to leave a rating on your recent stay with us, we hope to see you back in the near future. Regards Nightcap @ The Gateway Hotel Management