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Reviews of Mckillop Geelong By Gold Star Stays

3 out of 5
Mckillop Geelong By Gold Star Stays
75 McKillop Street, Geelong, VIC

Reviews

6.6
Rating 10 - Excellent. 20 out of 100 reviews" "
Rating 8 - Good. 28 out of 100 reviews" "
Rating 6 - Okay. 20 out of 100 reviews" "
Rating 4 - Poor. 21 out of 100 reviews" "
Rating 2 - Terrible. 11 out of 100 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was clean and comfortable and a convenient location. A BBQ or outside grill would make it complete. Thank you for having us
Stayed 2 nights in Feb 2024

10/10 Excellent

Dylan

Stayed 2 nights in Feb 2024

2/10 Terrible

Narelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Accomodation was dirty and un clean. I would not recommend this to anyone. Checked out 2 days early.
Stayed 3 nights in Dec 2023

2/10 Terrible

Lydia

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay! Over priced and extremely rude ownsr
Stayed 1 night in Dec 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
As a single visitor, and AFLW supporter, McKillop Geelong was the ideal stay. It is within walking distance of the football ground and a comfortable stay
Stayed 1 night in Sep 2023

4/10 Poor

Keith

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Given the abundance of warnings we were given by John about what my dog could or couldn’t do I thought the apartment would be clean and the furnishings new. The place was filthy and I was glad I bought a blanket for the couch so my Dog & I didn’t have to sit on it! Missing slats in the blinds meant the sun woke us early. Not that we slept well, the pillows were cheap and useless The dining chairs were ripped & gross. The air conditioner was so loud we were worried to use it in case it bothered the neighbours. Paid a premium as it was unfortunately the same weekend as a football game - thought it was odd John was happy to tell me we were being ripped off! So not value for money!
Stayed 1 night in Aug 2023

10/10 Excellent

Debra

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
John was really helpful and great that the property is pet friendly.
Stayed 1 night in Aug 2023

6/10 Okay

Sybilla

Business traveller, Travelled with pets
Manager was responsive which was good. Cleanliness was fair. Comforter on bed needs to be thicker for a Victorian winter. Ac heat was average quite cold Ac had cobwebs in it seemed not to be maintaining heat. There was no soap in the bathroom dispenser was empty.
Stayed 4 nights in Jul 2023

4/10 Poor

Deanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Jeanine

Disliked: Cleanliness, staff & service, property conditions & facilities
Very worn furniture, needs a good clean. Not good value for money
Stayed 1 night in Jun 2023

6/10 Okay

Linda

Travelled with family
Liked: Amenities, property conditions & facilities
central and close to the boat. pet friendly
Stayed 1 night in Apr 2023

8/10 Good

Fiona

Stayed 1 night in Mar 2023

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great; ease of check-in; the bed was comfortable; the kitchen area was well set up; place was clean
Stayed 1 night in Feb 2023

10/10 Excellent

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole set up was just what we needed. Excellent for one night or for a longer stay.
Stayed 1 night in Jan 2023

4/10 Poor

Abby

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disjointed booking process, booking in and sharing same info in another required form. Apartment was not well equipped, for example there was one glass and in the cutlery section one folk for a 6 guest apartment. Fan were clunky, one looked unsafe and extremely loud for sleeping. Was clean and good parking options available.
Stayed 2 nights in Jan 2023

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Tyla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
John made us feel very comfortable and looked after as soon as we arrived, such a beautiful private little family spot and I will definitely be coming back 😊
Stayed 1 night in Jan 2023

4/10 Poor

Sonya

Travelled with family and small children
Disliked: Property conditions & facilities
In a great location, the room itself however wasn't great. Paint missing, crack on door, glass sliding door didn't lock. We paid an extra $50 for linen and didn't recieve it.

4/10 Poor

diana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location and tidy 2 bed flat. Tight parking, Needs a refit of kitchen - inadequate crockery, glasses and oven too old. Previous guests have been heavy on apartment and its in need of love to be great again.
Stayed 3 nights in Oct 2022

2/10 Terrible

Lesley

Stayed 1 night in Aug 2022

4/10 Poor

Stewart

Liked: Cleanliness
Won't stay again
Stayed 1 night in Aug 2022

10/10 Excellent

Fraser

Stayed 1 night in Aug 2022

8/10 Good

kaushala

Stayed 2 nights in Jul 2022

8/10 Good

Fiona

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dog friendly. Site management was aware of missing tv remote but not screen damage. There were a couple nobs from stove missing.
Stayed 1 night in Aug 2022

4/10 Poor

Issac

Stayed 1 night in Jul 2022

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
A better alternative to a hotel if you want cooking facilities. I’m o. the road over half of the year for work and wish I could find more places like this to stay.
Stayed 1 night in Jun 2022

6/10 Okay

Dulcie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Donna

Stayed 2 nights in Jun 2022

10/10 Excellent

Tony

Stayed 2 nights in May 2022

8/10 Good

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property in good location
Stayed 1 night in Apr 2022

6/10 Okay

Jayne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unable to Check in at agreed time as Unit was not ready .Front door knob was loose /broken and sliding door lock was also /broken / we felt unsafe .Towels we’re thin no pillow case . And not enough toilet paper.
Stayed 2 nights in Apr 2022

8/10 Good

Gemma

Stayed 3 nights in Feb 2022

2/10 Terrible

Dan

Stayed 2 nights in Jan 2022

6/10 Okay

Sergio

Business traveller
Disliked: Cleanliness, staff & service
Having a car park and a balcony was the best. Old bed, old kitchen, run down and dirty sofa. No staff ever. Not looked after. Really expensive for condition. Overall 4/10. I will look harder next time..
Stayed 2 nights in Jan 2022

6/10 Okay

Nichole

Stayed 1 night in Jan 2022

6/10 Okay

Connor

Disliked: Property conditions & facilities
A bit dissatisfied with the room unfortunately, the place had broken tiles with tape over them and a broken door handle. Otherwise not too bad if a place to stay
Stayed 1 night in Dec 2021

8/10 Good

Thi

Stayed 1 night in Dec 2021

2/10 Terrible

Deb

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

Sara

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience from the start to the finish.
Stayed 2 nights in Nov 2021

4/10 Poor

Zoe

Travelled with family
Disliked: Staff & service, room comfort
Unsatisfied
It’s was so unprofessional service. I was told to pay extra $35 after I already booked and paid for the room for my little puppy, which should of been included in price if you say you are pet friendly. I had no instructions emailed to me with code to get in but had to ring him and wait for him to open for me. Door handle from garaged enter is broken, my kids scratched themselves on it. Beds were uncomfortable. Good location though. I understand everyone is short staffed but we also have been thru a lot and needed a nice night away.
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was not as per the email sent by wotif , the property staff had to be called on the phone to come around and give us the keys, there was a fee charged for the pet by the property which would be nice if wotif had in a nice way informed us on booking , there was no COVID protocols followed - no log of the people checking in and no mask protocols followed , this is a serious health issue
Stayed 1 night in Aug 2021

6/10 Okay

Damien

Business traveller
Disliked: Staff & service
Not what I really expected when purchased
Could've been so much better with some very simple basics. Room was downgraded from Spa to standard with no refund or compensation. ONLY ONE toilet roll (partly used) in room for 2 people 3 nights - Also only two towels in room. Very dodgy glass coffee table (Not secured) which nearly fell on my partner while I was at work. (It did actually fall and also nearly fell a few times with very little persuasion) If you advertise an Espresso machine - I would expect at least a couple of pods to use....... Useless without Pods. Bed is in room the opposite way that power points were designed - so power only available on one side (the wrong side) of bed..... No Visitor car parking even though facilities said there was some.
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
Beds uncomfortable and we all left with sore backs. Will never book with wotif again as the booking summary was unclear. Tried to cancel the booking beforehand, but was told there would be at least a 2 hour wait to speak to anyone, so was faced with loosing all our money or hsving to pay extra. Location good, but furniture tired.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Convenient location & comfortable apartment.
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
It was a close walk to football. Very hard to find in dark needs light on number at gate. Parking was confusing as I had two different instructions of where to park sent to me. Tight car parking . Photos on booking site nothing like room. Dust on pillows had to change slips.lighting poor. Heater noisy. No full toilet roll. Half a bottle of shampoo but no conditioner. Very disappointed 😞 Toilet doesn’t flush properly.
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was great. We were frustrated that we were kept waiting for almost 2 hours after we initially wanted to access the property at 3pm. This was due to a error with booking through wotif.
Stayed 2 nights in Apr 2021

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Clean & tidy just what we needed.
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

4/10 Poor

Danielle

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room. Wasn’t vacuumed. Used soap in shower. Missing balcony panel and kitchen cupboard - apparently due to previous rowdy party group - should have not been rented out again until fixed. Crumbs on couch. Dried spew on door frame. Well established spider webs across balcony glass. Dirty cutlery. Dirty container with tea/coffee supply. Not clean or comfortable at all.
Stayed 1 night in Feb 2021