Desk, iron/ironing board, rollaway beds, free WiFi
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Reviews of Mercure Gdynia Centrum

3 out of 5
Mercure Gdynia Centrum
Armii Krajowej 22, Gdynia, Pomerania

Reviews

8.0

Very good

Rating 10 - Excellent. 212 out of 694 reviews" "
Rating 8 - Good. 316 out of 694 reviews" "
Rating 6 - Okay. 123 out of 694 reviews" "
Rating 4 - Poor. 32 out of 694 reviews" "
Rating 2 - Terrible. 11 out of 694 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was given a tiny room & told it was a prestige room. Managed to change to a slightly larger room for the rest of our stay.
Stayed 4 nights in Jun 2023

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+++
Great location, spacious room, very comfy bed. Easy to get to from main train station, high street just a few steps away and 5 min walk to the sea. It's the winner for me. Will be staying again.
Stayed 1 night in May 2023

8/10 Good

Tom

Liked: Cleanliness, staff & service
No Champions League football channels. Cannot beli
I went to Gdynia to retrieve a shipment by boat from America. I was terribly shocked they do carry Champions League football on their channels. I had to find a Pub to go watch the game.Otherwise nice people on staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Maxim, Moormerland

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with big swimming pool. Very friendly and helpful staff. Good breakfast.
Stayed 4 nights in Jan 2023

4/10 Poor

Renata

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was a business trip and hotel was unable to provide me with the proper invoice. It was cold in the room
Stayed 1 night in Nov 2022

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2022

10/10 Excellent

Abram

Stayed 3 nights in Sep 2022

4/10 Poor

Andy

Stayed 1 night in Sep 2022

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2022

10/10 Excellent

Grzegorz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, clean and quality accommodation delicious and plenty of breakfast. Luggage storage available after checkout. No brainer where to stay next time.
Stayed 3 nights in Jun 2022

10/10 Excellent

Kelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i didnt like at first the room had a funny smell..they hotel was awesome and the customer service was top notch
Stayed 2 nights in Jun 2022

10/10 Excellent

Gavin

Stayed 1 night in May 2022

8/10 Good

Danuta

Stayed 3 nights in May 2022

10/10 Excellent

Mariola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good!!
Stayed 10 nights in Apr 2022

6/10 Okay

Jarl-Tore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a very friendly stuff, very awkward sauna. Overall not really worth the price.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, lovely staff, parking space always available and an excellent spacious wine bar/ restaurant. Just one small suggestion for improvement - please swap ironing room to irons provided to the rooms at guests requests. Ironing room is a 1 star hotel idea.
Stayed 4 nights in Sep 2020

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip top
Friendly staff, perfect location for the Ironman event I did. I would definitely book to stay here again!
Stayed 6 nights in Sep 2020

8/10 Good

Romualda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location
Stayed 20 nights in Aug 2020

8/10 Good

Rafael

Business traveller
Liked: Cleanliness, staff & service, room comfort
2 night business trip
Check in was easy and smooth. Parking is not included with the price of the room, but you can pay it for the length of you stay at check in. The hotel is in a great location, close to restaurants, bars, and the beach.
Stayed 2 nights in Aug 2020

10/10 Excellent

Margrete

Travelled with group
Liked: Staff & service, property conditions & facilities
Wonderful hotel,i have used many times, but a bit disappointed about the room. The bathroom was old and not nice. The cleaning could have been better.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel,w centrum z widokiem na morze,bardzo czysto,warto sie zatrzymac ,rewelacja,napewno wrocimy 😊
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Radek, Dublin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's an ok hotel. Nothing standing out. The breakfast is very expensive and no iron in the room. The location is good
Stayed 2 nights in Oct 2019

10/10 Excellent

robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
Great place uncomfortable bed
It was actually really nice only problem we had was first night when fire alarm went off around 2 am but it isn't anybody's fault only thing I personally didn't like was very short bed and uncomfortable mattress
Stayed 3 nights in Jun 2019

10/10 Excellent

KarlWilhelm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry nice hotel staff is very friendly and very helpful. Great location and things to do around it
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location, hotel restaurant - all great! Breakfast buffet decent. WiFi worked well.
Stayed 4 nights in Mar 2019

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is currently being refurbished and work was being done in the rooms next door. You could hear all the building work. Apart from that the hotel was nice.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Julian, London

Liked: Staff & service
A tired old hotel with rickety lifts Scuffed and marked walls, ceilings and floors and furniture New windows and bathroom but only a shower not a bath Radiator that makes a lot of noise but not much heat Doors removed from wardrobe Drilling in the afternoon Freezing bathroom floor and no heating, not even the towel rail Filthy stained corridor carpet No adapter or USB port to charge my phone Stained bed cover Shower turns to burning hot on its own Shower drain blocked so flooded the bathroom
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very pleasant.rooms large and comfortable. Very nice hotel.
Stayed 4 nights in Nov 2018

6/10 Okay

John, Glasgow gb

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very central position close to sea, theatre, cinema and many restaurants.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Helpful, friendly, well mannered staff. Room tidied well after daily use. Hotel pleasant atmosphere, comfortable and well situated in Gdynia Would stay here again when travelling to Gdynia.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view of the Baltic sea was amazing and the location was ideal for my needs. The towels need an upgrade.
Stayed 3 nights in Oct 2018

8/10 Good

Allan

Perfect for our needs
Although a little tired this hotel served its purpose for us. The rooms were plenty big enough as was the bathroom. We asked for the locked windows to be opened as it was very hot in our room and the corridors were even hotter. Within 5 mins a lady came up with a key and the job was done. Lovely view looking out towards the sea and the location was perfect for us. All of the staff were friendly and helpful and we would definitely stay here again.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Exelent location to all atractions at Gdynia. My room had not A.C. but it was standart room.All the staf very nice. I woul defenetly stay again.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2018

6/10 Okay

Alex

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mercure Gdynia
Great location, no air conditioning and windows did not open fully, locked by cleaners on hottest day, hotel needs some attention as did the cleaning which lacked detail.
Stayed 8 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Didnt like the idea of having no AC in the room. The whole third floor was hot as soon as you get off the elevator.
Stayed 4 nights in May 2018

8/10 Good

M m

Liked: Cleanliness, staff & service, room comfort
Great hotel in excellent location. We went for privilege room with sea view. The only little issues were with room being to warm even with air conditioning on. Other thing was that the room door were not seating straight and you had to pull them to make sure that the room was locked. Mention that to the reception on arrival they send someone to fix it but it didn’t get any better. Just think that this being the best room type they should be kept in better state. Really friendly bar staff that looked like they knew and were interested in their wines. Overall great stay and don’t think that you could find better placed hotel in Gdynia.
Stayed 5 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Nice hotel but....
Great location but noise from close by bars made it difficult to sleep every night....No gym in the hotel either.
Stayed 10 nights in Dec 2017
Response from Anna Żebrowska, Guest Experience Manager on 5 Jan 2018
Dear Sir, Thank you for staying in Mercure Gdynia Centrum and taking time to leave your opinion on your stay. It is very nice to hear that the location of the hotel and nearby restaurants made your stay a good one. I am terribly sorry for the inconvenience you have met such as noise and lack of the gym. I hope it won't affect the general feeling of the hotel. We hope you will visit us soon again, warmest regards,

8/10 Good

Marie Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2017
Response from Anna Żebrowska, Guest Experience Manager on 5 Jan 2018
Dear Sir, Thank you for staying in Mercure Gdynia Centrum and taking time to leave your opinion. Each of them is extremely important for us as we can constantly improve the quality of our services. We hope we will have a chance to greet you once again. Warmest wishes,

8/10 Good

Ryszard, Ottawa On.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, definitely recommended for any one.
All Ok, I strongly sugested to improve prepet breakfast taken out early morring, that small thing ruined our fillings from this place:-(((( For 50zl one sandwich, bottle water and yogurt that shame:-)))
Stayed 2 nights in Nov 2017
Response from Anna Zebrowska on 3 Dec 2017
Dear Sir, Thank you for staying in Mercure Gdynia Centrum and taking time to leave your opinion. Each of them is extremely important for us as we can constantly improve the quality of our services. Regarding our breakfast offer - we have a rich buffet in the restaurant, there is a possibilty to choose whatever you wish - from fresh fruit, youghurt, scrambled eggs, sausages and many more. We are sorry that you felt terribly in the morning as it is the most important meal of the day. We hope we will have a chance to greet you once again. Warmest wishes, Anna Żebrowska Guest Experience Manager

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect to the downtown area and port. Only thing we didn't like is breakfast wasn't included
Stayed 2 nights in Nov 2017
Dear Rene, Thank you for staying in Mercure Gdynia Centrum and taking time to leave your opinion. Each of them is extremely important for us as we can constantly improve the quality of our services. We hope we will have a chance to greet you once again. Warmest wishes, Anna Żebrowska Guest Experience Manager

10/10 Excellent

Mary Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Returning VisitorsTh
All members of the staff are friendly and show that they truly care.
Stayed 7 nights in Aug 2017