Classic Room, 2 Single Beds, Balcony | Desk, blackout curtains, free cots/infant beds, free WiFi

Reviews of Mercure Gdansk Posejdon

3 out of 5
Mercure Gdansk Posejdon
Kapliczna 30, Gdansk, Pomerania

Reviews

8.0

Very good

Rating 10 - Excellent. 130 out of 456 reviews" "
Rating 8 - Good. 212 out of 456 reviews" "
Rating 6 - Okay. 89 out of 456 reviews" "
Rating 4 - Poor. 18 out of 456 reviews" "
Rating 2 - Terrible. 7 out of 456 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Michal

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do not recommend!!!
One of my worst hotel stays. The air conditioning in the room did not work (temperature 30 degrees outside and stuffy). Plus, it smells musty. A dirty rag was left in the bathroom by houskeeping. The room is dirty. Please see this dirty chair with large stains (I don't want to think about what these stains are from anymore). After a long exchange of arguments about the stay with the reception and housekeepers and several requests to bring at least a fan, in the evening, while I was out of the room and had a "do not disturb" sign on the door, someone finally brought a fan that was old and made more noise than cold and wind. It is unacceptable that someone entered the room despite the "do not disturb" sign! What are the hotel standards in the Accor group? Despite so many inconveniences, no compensation was offered, and I was only instructed to submit an official complaint to the management.
Stayed 1 night in Aug 2023

8/10 Good

Katsiaryna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Jun 2020

8/10 Good

Katsiaryna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible value for money! Room was good, spa was good, breakfast was excellent, seaside is 5 minutes away! Ideal hotel for family vacation.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Excellent location, right off the beach.
Stayed 1 night in Jul 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach in Gdanska#
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was excellent and they all spoke great English, which was very helpful for me. Room was nice and clean. Good sized bathroom as well. Breakfast was phenomenal. Had a great experience here. I hopefully get to come to Gdańsk again in the future, if so I know where I will be staying.
Stayed 5 nights in Mar 2019
Response from Mateusz on 15 Apr 2019
Dear Guest, Thank you for your great opinion and especially for appreciating our whole staff! Hopefully to see you also next time in Mercure Gdańsk Posejdon. With best regards, Mateusz Grochowalski Guest Experience Manager

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, nice hotel with a high standard considering the relatively low price, just the bathroom could use some renovation.
Stayed 1 night in Feb 2019

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money hotel
Great hotel location and staff
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a little pit of the way but that's pretty obvious from the advert map, next to a main tram stop, minutes from the beach. Very friendly staff.
Stayed 4 nights in Sep 2018
Response from GEM on 22 Oct 2018
Dear Guest thank you for your honest and good opinion about staying at Mercure Gdańsk Posejdon. Hopefully you'll also choose our hotel at your next stay in Gdańsk. With best regards Mateusz Grochowalski Guest Experience Manager

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Close to beach
Good location. 2 minutes walk to beach. However they didn’t top up teabag and coffee sometimes. I need to ask them few times. Kids friendly hotel.
Stayed 6 nights in Aug 2018
Response from GEM on 29 Aug 2018
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Gdansk Posejdon. It is really helpful for us to get opinions from our guests about their stay - we may take actions to reduce or eliminate the issues. For sure I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With best regards, Mateusz Grochowalski Guest Experience Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Afshin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short good stay
Stayed 2 nights in Aug 2018

6/10 Okay

max, england

Liked: Cleanliness, staff & service, room comfort
A long way from anywhere
Whilst this hotel is close to the beach there are no decent shops nearby and only a couple of reasonable places to eat. There is decent cheap public transport so you can go elsewhere but then frankly you may as well stay elsewhere. There are plenty of hotels near the sea along this coastline and it was just my bad luck that I ended up here. Makes it pretty expensive as they charge what they want having a bit of a monopoly. Food in the restaurant looked ok but wasnt much to write home about and serving a burger on a roof tile with two jam jars and a flower pot may still be considered trendy in some places but please lets just go back to plates.
Stayed 2 nights in Aug 2018
Response from GEM on 29 Aug 2018
1. Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Gdansk Posejdon. I am very sorry that your experience with our hotel did not meet your expectations, allow me to express my sincerest apologies. Each opinion allows us to develop to provide the highest standard. I hope that you will give us another chance so that we can positively surprise you during your next stay. Best wishes Mateusz Grochowalski Guest Experience Manager

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Check was fast and friendly Car park good and great value Breakfast was well worth the money
Stayed 1 night in Jul 2018

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit to Poland
Great location for beach Gdansk and Sopot.The hotel is great for food and drink kitchen serves food until midnight enjoyed our stay
Stayed 7 nights in Jul 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel was very clean and tidy, we had breakfast twice and it was excellent, plenty to choose from. The staff were great and very very helpful, would definatly stay at this hotel again!
Stayed 3 nights in Jul 2018

10/10 Excellent

Ricky, Chesterfield, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and upkeep on rooms were very well kept.
Stayed 6 nights in Jun 2018
Response from Magdalena Chwiałkowska / General Manager Assistant on 10 Jul 2018
We are really glad that f our staff meet the challenge. Thank you also for rating our room quality so high. Best regards,

8/10 Good

Bogu, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, really close to the beach and really friendly staff. Room was big and clean, same as bathroom
Stayed 1 night in Jun 2018
Response from Magdalena Chwiałkowska / General Manager Assistant on 10 Jul 2018
Thank you for your opinion and especially for appreciating our whole staff, breakfast choice , room and localisation Mercure Gdańsk Posejdon. Best regards,

8/10 Good

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family hotel and pet friendly hotel
Really nice hotel. We enjoy the Hotel SPA This is hotel pet friendly We will come back to this hotel for sure
Stayed 2 nights in Dec 2017

8/10 Good

Dr k e jones

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Raf, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice staff at reception, clean and tidy hotel.
Stayed 1 night in Oct 2017
Dear Guest, Thank you v.much for your comment and appreciation of Mercure Gdańsk Posejdon - especially our stuff and hotel cleanliness. Best regards, Damian, Reservation Coordinator

10/10 Excellent

mum of two , england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lonely hotel
Ideally central hotel to give you opportunity to visit nearby sopot and central gdansk . Near to the beach and local bars and restaurants. Excellent team and bus service nearby. Would recommend the hotel for a family or anyone wanting to visit Poland. Very acimmodsting to those with young children with playground and kids activities. Swimmingboool a bonus
Stayed 7 nights in Aug 2017

6/10 Okay

Steve, Castleford

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely hotel if your on a business holiday
Hotel was lovely and well located but no good for self catering: No fridge No cooking equipment No cutlery/plates Restaruant is very expensive for portion sizes but was tasty. Room has nowhere to sit apart from the bed. Lobby has chairs but not for couples just single chairs every so often. Found this hotel very boring and hard to live in. Wimming Pool was beautiful this saved the day.
Response from Damian Chrupek on 9 Nov 2016
Dear Guest, thank you for sharing your feedback with us. We find it invaluable in order to constantly improve the experience of staying here for our guests. We really appreciate you pointing out our good location, the quality of the food in Winestone restaurant and the pool area. In the future we plan fridges in rooms, currently in each room we offer coffee sets and mineral water free of charge. We are very sorry that, at some instances throughout your stay, we did not exceed your expectations. We again would like to apologize for the inconvenience you experienced, yet hope to have the privilege of welcoming you back during spring or summer so you can enjoy a warm and lively atmosphere here at Mercure Gdansk Posejdon. Respectfully, Damian Chrupek / Reservation Coordinator

8/10 Good

Louis, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great sized room with the most comfortable double bed and not the type of double bed most hotels class as double where they push two singles together! Only thing was the hotel was a little further away from the city than I would have liked but that wasn't a problem as taxis were cheap.

10/10 Excellent

Jaybirdlive

Liked: Cleanliness, staff & service, room comfort
Great New Hotel
This hotel was noticably refurbished down to the new wood smell. The bathroom door needs to be replaced as it wouldn't close from the dated wood. Everything was very nice and the room was rather large and even had a balcony. The hotel has nice, paid but very secure, parking. It is right across from the park that leads to the beach and in a nice area. It's also within a hour of Malbork Castle. I highly recommend eating at the hotels winebar restaurant. The food was good and they had a large selection of wines.

6/10 Okay

michael, Fordingbridge, Hampshire, UK

For the future!!
The hotel was comfortable, but we were disappointed with the breakfast and its price. The hotels breakfast selection could have been better!!

8/10 Good

Susan, Leominster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel near the Baltic Sea.
Very good stay. We were able to walk to the Baltic Sea and many other sites and restaurants. The room was clean and the bed comfortable. There was a large, hot breakfast available. The hotel has a lovely wine bar that serves beer and mixed drinks as well as some food. We will stay there again next time we go to Gdansk.

10/10 Excellent

Edyta, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice suprise great location!!!!
Very well done to the manegement of this hotel.high quality experience from start to the end.best price pp obtained by expedia as walk in price looks scary.beautiful decor and breakfast to die for.Special recomendation of the spa in this hotel.Well trained skincare consultant and cosmetic advisor helped me to choose great routine for my skin. My number on of the stay is massage course performed by highly trained member of staff.

8/10 Good

Gracjan, London

Liked: Cleanliness, staff & service, room comfort
Good location from beach, Very nice service Prices for breakfast to high..

6/10 Okay

steve, m

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to the beach
The hotel was clean and modern ,we had a pleasant stay breakfast and dinner were very nice . The staff at recepetion werent very welcoming and need to speak better english also there wasnt any information about local tourist attractions or places of interest anywhere in the hotel .

10/10 Excellent

Malcolm, Lanzarote

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hospitality. Great holiday
We had a great holiday in Posejdon in Gdansk. It has a lovely situation in parkland only 200 meters from the beach, which is vast. The staff were wonderful and most helpful for an English tourist finding his way about by road. Food was excellent at all hours and the pool and sauna most refreshing. The visits to the solidarity museum and maritime museum were most rewarding as were the upside down house and Hel! The only surprise was the parking charge of £7 per day. We had not read the small print - but they even helped with that!

10/10 Excellent

Jozef, Perth, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Very pleasant stay. Atmosphere, food, room and staff first class. Tram and bus service closeby giving easy access to both Sopot and Gdansk. This is our second stay here and it did not disappoint.

10/10 Excellent

Richard, montreal, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out in the country but not too far away
Third stay at this hotel. Close to the beach and can walk to Sopot. Restaurant offers great choice for both breakfast and evening meal. Service is good. Red tape with regards to parking should be abolished. I brought a group of people and spent thousands on the rooms and meals for 2 days only to be thrown off schedule because of paperwork at the gate so the attendant wouldn't let us leave. Makes me think twice about returning with a tour group???

8/10 Good

ANDREW, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel 5km south of central Sopot
This hotel is only 5km south of central Sopot and one third of the cost of the hotels in that area. Save the extra money for a nice dinner and boat ride

10/10 Excellent

Richard, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great (improvement possible)
Hotel has been renovated since my last stay 2 years ago. 1 minute to the beach and 15 minute walk to the boardwalk in Sopot. Parking should have been free though for guests. Still too much bureaucracy from days gone by.

6/10 Okay

MALE, BRITISH TRAVELLER

Liked: Cleanliness, room comfort
BEACH WAS WITH-IN WALKING DISTANCE FROM HOTEL.
I HAD NEVER BEEN TO POLAND BEFORE, FOUND THE HOTEL ONLINE, GOOD PICTURES POOL, GYM, ETC AND OF COURSE THE PRICE WAS RIGHT TO. I WAS A BIT DISAPPOINTED WHEN I GOT THERE THAT BUILDING WORK WAS GOING ON, ONLINE NEVER SAID ANYTHING LIKE THAT WAS GOING ON. ALTHOUGH THE BUILDING WORK HAD TO BE DONE I UNDERSTAND THAT, THE HOTEL SHOULD TELL THEIR GUESTS. AND THE OTHER THING I FOUND OUT, THE HOTEL LET THE LOCAL PEOPLE USE THEIR POOL. WHICH WAS ALWAYS FULL WHEN I WENT FOR A SWIM AND FAR TO CROWDED. THE POOL SHOULD BE ONLY FOR GUESTS AT THE HOTEL.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

JB Volley, UK

Liked: Staff & service
Looks great on the outside...
If only the rooms matched up to the quality of the public lobby area I'd have been very satisfied. Sadly they didn't !! Shower head all over the place, cupoard doors not closing, bedside light fittings loose, that kind of thing. Nothing too serious, but not upto the standards anticipated when you first see the hotel. - Location suited my needs (events at the Ergo Arena - easy walking distance), Trams to town center (just across the road - also Night bus stop close by) and Beach also very close. - Went slightly out of season (early September), local bars resturants were obviously winding down for the winter. - Enjoyable stay though in a very interesting city.

6/10 Okay

Adam, Stockholm

Cheap location near beach
Cheap but ok standard. Close to beach which is good. Tiny neighborhood with a few restaurants. Hotel spa is not very glamorous. Stay somewhere else if you're looking for a spa.

8/10 Good

female, Ir

Liked: Cleanliness, staff & service, room comfort
Nice hotel, close to the beach, nice breakfasts,
All good, bad bar staff which is slow and disappear after customer comes to the counter...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Posejdon
The hotel is less than 100m from the beach which is fantastic! However, it is a 65z taxi ride to old town and about a 2km walk from the tram. We had a fantastic stay at the hotel and the staff was helpful in booking a taxi and printing boarding passes for a 6 am flight.

4/10 Poor

Tilly, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities
Hard to find!
Hard to find the hotel. Slow booking in. Staff not bothered nor really interested in guests. Room dirty and toilet stunk. Breakfast expensive.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Philip, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we really liked your hotel service..everything was perfect..sure next time we will stay in ur hotel..we liked very much thnx for give all kind of good service treat as family member.thnx

6/10 Okay

Steve, Berlin

Liked: Cleanliness
Great Location between Sopot and Gdansk.
Hotel is 3 minutes walk from the sea shore. The hotel got old but is still maintained. For the price they offer for a double room - no complains. Worth it ! Also, they have great spa services that include all kinds of massages and treatments for a fraction of the price in other countries in Western Europe.

2/10 Terrible

Emily World Traveler

Disliked: Cleanliness, staff & service, room comfort
City Escape
I wanted to experience the Polish seaside for the first time and made a wrong choice in booking this hotel. Needs a serious update for the price they are charging to stay there. Dark hallways, old smelly carpet, no AC, no mini fridge.... and the list goes on and on. The staff was mediocre at best, they can't give good directions on how to get to the surrounding cities and after instructing them not to clean my room they went ahead and cleaned it anyway..... Enough said! My advice to everyone, AVOID this place at all costs!!!

6/10 Okay

inger og linda

Liked: Cleanliness
good location near beach, about 5 min drive to sopot,15 min to city.
ok, average hotel, but should have had a fan available since no air C. Big, good beds. Nice with green park and paths around. just a few minutes to the lovely beach and good swimming-possibilities!! a bit small pool, but ok with workout studio. The worst was the carpet at floor, it smelled not good,like wet cellar or grave chamber!

8/10 Good

Andrzej, Vancouver, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
We would definitely come back to hotel Posejdon
The hotel Posejdon is conveniently located about 5 minutes walk from a lovely sandy beach. Our room was very spacious with a large balcony and a view at the park. We arrived very late and the hotel restaurant was almost closed but they opened it for us so we could have a supper. Our room was cleaned regularly. Staff at the reception was very friendly and helpful. The personnel speaks several languages so it was easy to communicate.