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Reviews of Best Western Gaylord

2.5 out of 5
Best Western Gaylord
1201 W. Main St, Gaylord, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1001 reviews" "
Rating 8 - Good. 301 out of 1001 reviews" "
Rating 6 - Okay. 64 out of 1001 reviews" "
Rating 4 - Poor. 29 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a hot tub which was nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The people that worked there were so awesome and the hotel was super clean. It had some decent breakfast too
Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the cleanliness of the entire building and our room. Would definitely recommend and will stay here again if I am in the area.
Stayed 1 night in Apr 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Hilary

Stayed 2 nights in Apr 2024

8/10 Good

MICHELLE

Stayed 3 nights in Apr 2024

10/10 Excellent

Toni

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Rooms were clean and comfortable. Breakfast was great and plenty of options.
Stayed 2 nights in Apr 2024

8/10 Good

Amanda

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for a quick trip.
Stayed 1 night in Mar 2024

8/10 Good

George

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to downtown
Stayed 2 nights in Mar 2024

4/10 Poor

Andrew

Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan, Wichita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was surprisingly nice given the price. The rooms were cozy and clean. My only issue was the noise from other guests, bit the hotel can't do anything about that.
Stayed 1 night in Mar 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice area with lots of restaurants. about 20min from boyne mountain. nice hotel with nice pool/hot tub
Stayed 2 nights in Feb 2024

6/10 Okay

Iza

the only thing that has gotten worse in this hotel is the breakfast. It used to be better, there was more to choose from, but now, unfortunately, it is not. I know people are starting to complain about this
Stayed 2 nights in Feb 2024

10/10 Excellent

vicky

Stayed 2 nights in Feb 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the property was well kept. The staff was friendly and helpful. There was plenty of parking for our pickup truck and trailer.
Stayed 1 night in Feb 2024

10/10 Excellent

Alicia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in.Staff is very friendly and helpful. It was a great place for us and our grandchildren.
Stayed 1 night in Feb 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Feb 2024

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was polite and kind. Our room was fine, hiwever, the fan did not work in the bathroom and it looked like there was a very thin wire, more like string coming out of the fan switch.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, easy parking, clean rooms. One thing we noticed was the back door exit stairs were in need of repair. We would stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay.
comfortable, clean and excellent service. Will stay at Best Western Gaylord again!
Stayed 1 night in Jan 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and easy to find . Included hot breakfast. Rooms were clean and large . Would recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

Eliza

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Besides the treadmill dying.

2/10 Terrible

Stacie

Stayed 2 nights in Jan 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay!
We were very happy with our stay here. Great location, quiet, clean, great black out curtains and breakfast is better than most hotels. We will definitely stay here again!
Stayed 1 night in Jan 2024

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice pool and hot tub. Great staff with great attitudes. Outdated but clean hotel
Stayed 2 nights in Jan 2024

6/10 Okay

Richard

Business traveller, Travelled with partner
Liked: Staff & service
I felt that for the price it was ok.
Stayed 1 night in Jan 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Timothy William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Stayed 1 night in Jan 2024

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

bryan t

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. We were able to check in early. Great value
Stayed 2 nights in Dec 2023

8/10 Good

Iza

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok but the breakfast isn't to perfect. there isn't much choice. It seems to us that each time we go there is less and less choice
Stayed 2 nights in Dec 2023

10/10 Excellent

Louann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet Christmas night 😃
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
The manager, Sasha, is so friendly and kind. We had to abruptly leave our trip a day early and she gave us a refund for the night we didn’t stay, without us asking, even though we were at least 12 hrs past what would’ve been our checkout time. The double queen room was very spacious. The wet bar area, fridge and microwave were handy. Beds were soft and comfortable to me, but may not be to everyone (they are definitely on the softer side). Shower was clean and had good water pressure. The continental breakfast was what you’d expect, with the usual options like Golden Waffles, cereal, fruit, yogurt, eggs & sausage/bacon, toast, etc. This stay was a great value!
Stayed 2 nights in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Howard

Liked: Cleanliness, staff & service
Good room, beds comfortable, clean, good breakfast, easy access to city & expressway
Stayed 3 nights in Dec 2023

8/10 Good

RUTH

Stayed 1 night in Dec 2023

10/10 Excellent

Kitty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here several times before and have always found this property to be clean and comfortable and very friendly and helpful staff. I love the pool/hot tub area and hotel has a small fitness room that I have not used. Breakfast is good and continually attended to. Keep up the good work!!! Only thing I do not like about this property is that the price is usually more than doubles during June--Aug. Ouch!
Stayed 2 nights in Nov 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to and from the highway. Lots of shopping and dining options nearby.
Stayed 3 nights in Oct 2023

8/10 Good

Jason

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Lots of amenities surrounding the hotel. Things were clean, staff was nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Nannette

Travelled with family
Liked: Amenities, property conditions & facilities
Very clean and comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Shirley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient spot, and the staff were friendly (especially the lady serving/hosting breakfast).
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Stayed 2 nights in Nov 2023

6/10 Okay

Janelle, Fort Wayne

Stayed 1 night in Oct 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel staff and the pool & hot tub was top notch
Stayed 2 nights in Oct 2023