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Reviews of Marasa Sarovar Premiere Bodhgaya

4 out of 5
Marasa Sarovar Premiere Bodhgaya
Ward No. 5 Newtapur, Behind Block Office, Gaya, Bihar

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yeshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit inconvenient to enter,
Stayed 11 nights in Dec 2023
Response from General Manager on 27 Jan 2024
Dear Guest,Greetings from Marasa Sarovar Premiere, Bodhgaya!!! We appreciate your feedback regarding the entrance of our establishment. We understand how such difficulty may affect your overall experience. As a company striving for excellent service, we value your comfort and ease of access. Rest assured, we are currently assessing the layout to identify ways of enhancing the access, providing a smoother customer journey. Your feedback has indeed pushed us further into evaluating this issue. Stay tuned for upcoming improvements aiming to provide a better experience. We hope to serve you better in the future. Warm Regards,Shantanu Ranjan PalGeneral Manager

10/10 Excellent

Sampath

Stayed 1 night in Dec 2023

10/10 Excellent

Ekambaram

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Marasa Sarovar Premiere Bodhgaya on 9 Aug 2023
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

4/10 Poor

Srikanth

Travelled with family
Disliked: Amenities
There were rats roaming in the restaurant. We had to cover our food from flies while eating.
Stayed 1 night in Jul 2023
Response from Marasa Sarovar Premiere Bodhgaya on 27 Jul 2023
Dear Guest,Greetings from Marasa Sarovar Premiere, Bodhgaya!!!Please accept our sincere apologies for the inconvenience caused during your stay. We have taken all the necessary steps for guest comfort. As you are aware that we are in a tropical area and it is a spread out hotel with 90% greeneries and water bodies. We are thankful to you for your valuable feedback which will help us to grow in near future. We would love to welcome you back again at Marasa Sarovar Premiere, Bodhgaya.Warm Regards,Shantanu Ranjan PalGeneral Manager

8/10 Good

Pat

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Architecture of the building, the landscape are beautiful
Stayed 1 night in Feb 2023
Response from Marasa Sarovar Premiere Bodhgaya on 7 Apr 2023
Dear Guest,Greetings from Marasa Sarovar Premiere, Bodhgaya!!!Thank you for your comments. We are delighted to know that you have appreciated the architecture and ambience.We look forward to welcome you back at Marasa Sarovar Premiere, Bodhgaya.Regards

10/10 Excellent

Sudhir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent ambience, cleanliness and friendly staff

10/10 Excellent

Pabitra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concerns are very serious & needs to be resolved.
Only issue is the entrance from the main road to the surrounding areas of the property . It’s just believable and unacceptable as it’s encircled with slums,bad bumpy roads. Extremely unhealthy and dirty atmosphere pigs are roaming around stagnant waterfront. Really heartbreaking. But as soon as you get inside the property it’s unbelievable. It’s simply a heavenly atmosphere. Simply as if I’m coming from hell to a heaven. Thanks
Stayed 1 night in Dec 2021
Response from sovi on 15 Jan 2022
Dear guest, Greetings from marasa sarovar premiere, bodhgaya! At the outset, we would like to thank you for sparing time and reviewing our property. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again. We look forward to welcome you back at marasa sarovar premiere, bodhgaya!!! Warm regards, subhomoye de General manage

10/10 Excellent

Akash

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfection place to enjoy and stay away from hussle free World.
Stayed 1 night in Nov 2021
Response from Subhomoye De on 21 Dec 2021
Dear Guest, Greetings From Marasa Sarovar Premiere, Bodhgaya.!!! At the onset we like to thank you for staying with us . We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again. We look forward to welcome you back at Marasa Sarovar Premiere, Bodhgaya Warm regards, Subhomoye de General manager

10/10 Excellent

Manuel González

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel cerca del Santuario Budista más importante del mundo. Excelente comida y atención del personal. Localizado a 5 minutos del Santuario en moto-Taxi. La ciudad en condiciones precarias sociales complejas y el Hotel es un oasis que hace la estancia confortable
Stayed 2 nights in Feb 2023