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River Terrace Resort & Convention Center

3.5 star property
Resort with free parking, a short walk to Ripley's Aquarium of the Smokies

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Signature Room, 2 Queen Beds, River View | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Signature Room, 2 Queen Beds, River View | In-room safe, iron/ironing board, free WiFi, bed sheets
Balcony view

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
The price is ₹9,262
₹10,443 total
includes taxes & fees
30 Sept - 1 Oct
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Room options

Available filters for rooms
Showing 3 of 8 rooms

View all photos for Signature Room, 1 King Bed, River View

Balcony view

Signature Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Hydromassage showerhead
Private bathroom
Cable channels
Iron/ironing board
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View | Balcony view

Room, 2 Queen Beds, River View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hairdryer
Hydromassage showerhead
Private bathroom
Cable channels
Iron/ironing board
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Balcony

Signature Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Hydromassage showerhead
Private bathroom
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
240 River Road, Gatlinburg, TN, 37738

What's nearby

  • Ripley's Aquarium of the Smokies - 4 min walk
  • Anakeesta - 5 min walk
  • SkyPark - 6 min walk
  • Gatlinburg Space Needle - 7 min walk
  • Gatlinburg Convention Center - 8 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Cliff Top Grill & Bar - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Subway - ‬4 min walk
  • ‪Ole Red - ‬6 min walk

About this property

River Terrace Resort & Convention Center

Resort near Ripley's Aquarium of the Smokies
Close to Anakeesta and SkyPark, River Terrace Resort & Convention Center provides laundry facilities, a business centre and more. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Express check-out, meeting rooms and a vending machine
  • Concierge services, smoke-free property and a lift
  • Guest reviews give top marks for the helpful staff and location
Room features
All 205 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Hydromassage showers, baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Housekeeping and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 27 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

Does River Terrace Resort & Convention Center have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on 30 Sept 2024 start from ₹9,262.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is River Terrace Resort & Convention Center pet-friendly?

Yes, River Terrace Resort & Convention Center allows dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at River Terrace Resort & Convention Center?

Self-parking is free at this property.

What time is check-in at River Terrace Resort & Convention Center?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at River Terrace Resort & Convention Center?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is River Terrace Resort & Convention Center located?

Located in Downtown Gatlinburg, this resort is within a 5-minute walk of Mountain Mall and Ripley's Aquarium of the Smokies. Anakeesta and SkyPark are also within 10 minutes.

River Terrace Resort & Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 386 out of 1005 reviews" "
Rating 8 - Good. 313 out of 1005 reviews" "
Rating 6 - Okay. 148 out of 1005 reviews" "
Rating 4 - Poor. 101 out of 1005 reviews" "
Rating 2 - Terrible. 57 out of 1005 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area , really enjoyed our stay.
Stayed 2 nights in Sep 2024

8/10 Good

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room
Stayed 2 nights in Sep 2024

10/10 Excellent

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and close to everything.
Stayed 2 nights in Sep 2024

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the main drag.
Stayed 2 nights in Sep 2024

4/10 Poor

Breezi

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately, my stay was marred by several issues: Room Key Problems: My room cards malfunctioned three times, which was quite inconvenient. Vending Machine Issues: The vending machines were consistently out of order. Despite being advised by staff to use a different machine, it was also non-functional. An out-of-order sign would have been helpful. Shower Temperature: The shower fluctuated between warm and extremely hot, posing a risk to my safety. (luckily it wasn't my children) Room Condition: The room had ripped carpet and ants in the bathroom. Additionally, the TV remote was not working despite a maintenance request. (and they never showed up) Vehicle Damage: Upon returning to my car, I noticed damage to the bumper and a small dent, presumably caused by a light blue vehicle. Cleaning Issues: The room was not cleaned properly, as a Gatorade bottle was left by the nightstand and bed. I think the only great thing about that place was one of their Female employees was very sweet!
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. This was our second time, and there will be a third time next year. Love everything!
Stayed 5 nights in Aug 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend this hotel very clean, spacious and convenient to everything.
Stayed 2 nights in Aug 2024

10/10 Excellent

MARK, Dallas

Stayed 1 night in Aug 2024

10/10 Excellent

james W.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location,staff,parking
Stayed 3 nights in Aug 2024

8/10 Good

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
My room had the river view and I loved it! Too bad they do not offer breakfast.
Stayed 3 nights in Aug 2024

8/10 Good

Joyce

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was extremeley friendly and helpful. I should have paid the extra $ for the updated room because my room was musky smelling. Great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with this spot in Gatlinburg. The staff was very friendly and it’s very easy to walk right to the parkway on the strip. I thought it was very quiet and safe, too. I didn’t realize it is a motel instead of a hotel and I normally don’t want to stay at one. I would stay at this one again, though. I just normally don’t find it as safe to stay at a motel being that it is easier to deal with a break-in since the room door faces outside. I enjoyed staying here!
Stayed 1 night in Jun 2024

8/10 Good

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay will stay again
Stayed 3 nights in Aug 2024

8/10 Good

Luanne

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We like this property because it is pet friendly and Donna at the front desk is super helpful. We also like the convenience to walking downtown and the river is nice that runs through part of the property.
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was walkable to everything but also very quiet. I liked that it was really lit up at night around all the areas.
Stayed 2 nights in Aug 2024

4/10 Poor

Maricel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is old dirty and smelly. Don't believe what you see in thier website when I booked I was expecting the nice and clean room but we have the old room ,dirty everything is outdated. Wifi is not working . Very loud. The only thing good in this place is walking distance to the town. Other than that nothing . We will never go back to this place I will not recommend.
Stayed 3 nights in Aug 2024

8/10 Good

Tony

Travelled with family
Liked: Staff & service
The wifi didn't work at all, and with a kid thats not good.
Stayed 2 nights in Jul 2024

8/10 Good

Felice

Stayed 2 nights in Jul 2024

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints about anything! Will definitely stay again!
Stayed 3 nights in Jul 2024

6/10 Okay

Meaghan

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room was old and outdated, very mildewy smell. Carpet was wet feeling from old AC.
Stayed 1 night in Jul 2024

6/10 Okay

Umed A

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
WiFi and phone did not work. Bathroom was not clean. Sink faucet did not have aerator so water shattered all over. Balcony was dirty with cobwebs all over the place. Paint chipping everywhere in balcony. Main door was shabby and looked loose. Overall, the room looked very old and falling apart. Staff was courteous, helpful and tried to help but with limited ability to do anything.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 3rd time i have stayed at this property. Great location to evwrything down town. Saves yourself 20-$30 a day parking being so close. Staff is friendly and the room was clean. Well done
Stayed 2 nights in Jul 2024

6/10 Okay

Pamela

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room was listed as "renovated" but looked like walking into an early 2000s run down motel room. Room smelled like marijuana and cigarette smoke even though its a non smoking room. Everything in the room felt grimy and I tried my best to not touch anything. Way overpriced and would never recommend this place to anyone. The ONLY convenient thing was being a short walk away from downtown Gatlinburg.
Stayed 3 nights in Jul 2024