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Reviews of The Ridgeline Hotel at Yellowstone, Ascend Hotel Collection

3 out of 5
The Ridgeline Hotel at Yellowstone, Ascend Hotel Collection
905 Scott Street W, Gardiner, MT

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1026 reviews" "
Rating 8 - Good. 278 out of 1026 reviews" "
Rating 6 - Okay. 134 out of 1026 reviews" "
Rating 4 - Poor. 49 out of 1026 reviews" "
Rating 2 - Terrible. 31 out of 1026 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and comfortable unit.
Stayed 1 night in May 2024

8/10 Good

Nyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Rhonda, Lolo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk person was great. My only issue for this location was no breakfast. We paid over $300 for the room and the place was super clean. We needed to hit the road early and breakfast would have been nice. We left town because they were going to run the horses through town for a benefit. Loved to have stayed but we had to find good and hit the road. We would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view and outdoor patios really sets this accommodation apart from the rest. Definitely recommend it.
Stayed 2 nights in May 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The veiw was the highlight
Stayed 1 night in May 2024

10/10 Excellent

Marissa

Travelled with group
Liked: Amenities
River room views are incredible. Checkin was fast and convenient. Loved that they offered free s’mores kits and laundry. Elk roam the property. It was great.
Stayed 1 night in May 2024

10/10 Excellent

HEATHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay!! All staff is super out going and friendly! Perfect place with amazing views to stay while checking out Yellowstone. Only thing disappointing was the limited restaurants and shopping.
Stayed 3 nights in May 2024

8/10 Good

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very convenient, clean, and well maintained property. Carpet could have used replaced but when your next to a national park and everyone has hiking boots that is to be expected. My only issue was the mattress was super soft. Other then that it was a super nice stay at the edge of a National Park
Stayed 7 nights in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall experience
Stayed 1 night in May 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Shelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient to enter the north entrance of Yellowstone. Clean and pet friendly.
Stayed 3 nights in May 2024

6/10 Okay

Allan

Travelled with partner
Liked: Cleanliness, staff & service
Property felt and looks like 1960’s
Stayed 7 nights in May 2024

10/10 Excellent

Thomas, Driggs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the king cabin! The decor and brightness were amazing! Very Mountain Modern!!
Stayed 1 night in May 2024

8/10 Good

Sydnee, Salem

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was a very convenient stay with a comfortable bed. The door to the bathroom wouldn't stay shut and there was hair in the bathroom which is why I'm not giving this stay 5 stars. I would still stay here again though. The pool is indoors and the hot tub is just outside. That does mean that the hot tub gets some dirt in it when the wind blows. They dont have breakfast, but they recommend a breakfast buffet nextdoor. I would honestly save your money on the buffet and instead go grab some better food. It is average continental breakfast quality with an $18 per person price tag. Bonus points for included smores kits and they have binoculars that you can borrow.
Stayed 2 nights in May 2024

10/10 Excellent

Adria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect!! complementary binoculars in the room To borrow during your trip the best view ever Right from your room. The bed was so comfortable. The staff was kind And very helpful. complementary s’mores kits for my boys, really, wow! this place was wonderful. Will absolutely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Anne, kansas city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a simple hotel with no prétention. It is my third time there and it is just what I need for my week in Yellowstone.
Stayed 2 nights in May 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mountain views were stunning!!
Stayed 1 night in May 2024

10/10 Excellent

michael

Travelled with family
Great. Staff so helpful. Fire pit, laundry room and filtered water station was nice. Room was dated, missed having side table on both sides of the bed. Recommend this place.
Stayed 5 nights in May 2024

8/10 Good

Eric, Gower

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good family hotel. Clean. Not fancy but what we expected. We loved the town!!!!
Stayed 1 night in May 2024

8/10 Good

NADA, Sugar land

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we were surprised to add $15 for amenities, but we really enjoyed the game room and fire pit. The pool looked great although we did not use it.
Stayed 1 night in May 2024

10/10 Excellent

Nathan

Travelled with family
Liked: Staff & service, property conditions & facilities
Rooms were clean and comfortable. We stayed in the river view. Great view
Stayed 1 night in May 2024

10/10 Excellent

elsy

Liked: Amenities
Friendly staff and great location!
Stayed 1 night in May 2024

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and reasonable
Stayed 1 night in Apr 2024

10/10 Excellent

CARLOS

Stayed 2 nights in Apr 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yellowstone view
Stayed 1 night in May 2024

6/10 Okay

Lisa, Browning

Travelled with group
Liked: Cleanliness, staff & service
Fine place. Good restaurants near by
Stayed 1 night in Feb 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, spacious, and comfortable
Stayed 1 night in May 2024

8/10 Good

robert, Butte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean nad cinvient for us while visiting
Stayed 1 night in May 2024

10/10 Excellent

Kelly, Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, efficient checkin. Room was clean and comfortable, the walking stick and binoculars were a nice added bonus.
Stayed 1 night in May 2024

8/10 Good

Timothy

Beautiful view of river and mountains. The binoculars provided in room are a nice touch
Stayed 1 night in May 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Responsive staff. Very good rooms. Good price.
Stayed 1 night in Apr 2024

10/10 Excellent

SHANTI

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
Stayed 1 night in Apr 2024

8/10 Good

Dirk de

Liked: Cleanliness
Great location, close to park. Many outdoor seating opportunities, overlooking mountains and river. At night, fire pits light up around seating areas. Rooms are old and tired. Nice little touch: every room has binoculars and walking stick. Facility has no restaurant so you need to get breakfast somewhere else.
Stayed 1 night in Apr 2024

10/10 Excellent

NATHALIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Will definitely stay here again.
Stayed 1 night in Apr 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free washer and dryer’s and S’mores for the fire pit. We saw deer in the parking lot. Easy access to Yellowstone. Awesome staff
Stayed 4 nights in Apr 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Sue

Travelled with family
Liked: Staff & service, amenities
The good, the bad and the ugly. Staff were nice and location was great. The bad- alarm clock went off in middle of night. About 20 minutes later the smoke detector started chirping due to a low battery. The ugly - Our view was a cinder block wall 3 ft from window.
Stayed 1 night in Apr 2024

10/10 Excellent

Kavan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t believe the bad reviews. This place was awesome! Price was right and had a ton to do for families of all types around the property.
Stayed 1 night in Apr 2024
Response from Kayla Karnes on 21 Apr 2024
Thank you so much for taking the time to provide your feedback. We are very happy that you enjoyed your time and had a great experience. We hope to host you again soon!

10/10 Excellent

Juli, Lindon

Great check in excellent location
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was as described, clean and with friendly, capable staff
Stayed 1 night in Feb 2024

4/10 Poor

Meg

Stayed 1 night in Mar 2024
Response from Kayla Karnes on 4 Mar 2024
Thank you for taking the time for providing a review. We would be happy to hear more on how we could’ve done better with your experience

10/10 Excellent

BEHROUZ

Liked: Amenities
Excellent hotel with a nice view and a clean pool with good service
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Joan Bowmer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Nancy, Powell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the easy access to dining and bar.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay. Helpful staff too! Beds were super comfy, complementary coffee.
Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone has been very nice and we love the outdoor fireplace and views!
Stayed 2 nights in Feb 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place we stayed at. It’s a cabin but more of a mini apartment equipped with everything you need for your stay. This is hands down our top place we’ve stayed at in Montana and we will definitely book again for our next stay :)
Stayed 2 nights in Feb 2024

2/10 Terrible

Brad

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd stay was just as much of a success!
We have stayed at this hotel before almost a year ago and they were in the middle of remodeling their pool area, however, at the time they had given us passes to the local Yellowstone hot springs, just down the road. This time my husband and I went for a pre-valentine's day weekend, the pool and hot tub were open!! We do love Yellowstone hot springs, but we ended up staying in to use their facilities both nights! It was very enjoyable. We had a room with the river view, and it was so beautiful! We will be staying here again! With them being just a short drive from the park we do enjoy this place.
Stayed 2 nights in Feb 2024