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Reviews of Udaan Woodberry Hotel & Spa

3.5 out of 5
Udaan Woodberry Hotel & Spa
Upper Burtuk, Gangtok, Sikkim

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Deepak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good courteous staff. Good was good. However, there is mismatch in room tyoe listed in Expedia site and actual rioms in hotel... overall quality of rooms can be improved
Stayed 1 night in Nov 2022

2/10 Terrible

Harjit, San Francisco

Liked: Staff & service
Disliked: Cleanliness, room comfort
We had booked three rooms for two nights. After traveling on road for almost 14 hours we got to the hotel at 9pm we found out that they didn’t have our reservation. I showed the our confirmation from Expedia. They said that Expedia had not connected them. What? After a long wait they offered us ‘standard’ rooms instead of ‘primier’ that we had booked. They said the next day they will move us to the primier rooms. When we got to our rooms we found the bed sheets and pillow covers were dirty and stained. We waited for them to change the bed sheets. We had had enough, next morning we canceled the next day’s reservation and moved to another hotel.
Stayed 3 nights in Oct 2018
Response from Nitesh on 26 Oct 2018
Dear Sir, Thank you for sparing your valuable time to share your feedback about The Udaan, Woodberry Hotel and Spa. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Toilet was blocked, someone looked at it but didn't fix it.
Stayed 1 night in Jan 2018
Response from Nitesh chettri on 21 Jan 2018
Dear Sir, Greeting from Udaan Hotels & Resorts!! Thankyou for taking your time to give a feedback regarding the problem which you have faced in your stay, we are extremly sorry for the inconvinient and we are working on this. As a new hotel we are trying to do our best to give our guest a memorable stay. Hope to see you again with our best service to you. Regards.

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious stay
It was an amazing stay..the hotel was fabulous.it was way too more worth of money we paid..the best hotel so far in our trip
Stayed 1 night in Jan 2018
Response from Nitesh chettri on 8 Jan 2018
Dear Sir, Thank you for sparing your valuable time to share your feedback about The Udaan Yashshree, Woodberry Hotel and Spa. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan Yashshree are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards, Nitesh chettri

10/10 Excellent

G Bhoomesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff& property, nicest& friendly property Manager, front office& and very caring Restaurant Manager
Stayed 3 nights in Nov 2017
Dear Sir, Thank you for sparing your valuable time to share your feedback about The Udaan Yashshree, Woodberry Hotel and Spa. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan Yashshree are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards, Nitesh chettri

10/10 Excellent

vinay, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very good experience at this. Staff are cooperative and very prompt.
Stayed 3 nights in Oct 2017
Response from Nitesh chettri on 3 Nov 2017
Dear Sir, Thank you for sparing your valuable time to share your feedback about The Udaan Yashshree, Woodberry Hotel and Spa. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan Yashshree are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards,

10/10 Excellent

Jishnu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Its an awesome experience in the hotel. I love to stay there if again I 'm in gangtok. All the staffs are very well mannered with a very lovely pleasant smile. Location is a bit far away from MG Market but easily can catch a share cab at Rs20 just before the hotel. At the very first time I thought the food price is very costly in the hotel but next I can understand this is the scenario of whole gangtok, so don't worry about that. Only thing I wanna add with the hotel that if possible than add ceiling fan because sometimes its got suffocation in room. Otherwise this is one the best categories hotels in gantok. I forget to ask the name of few stuffs of the hotel, so that I can specially thanks them for their sweet and lovely behavior, Basically those two sweet and lovely ladies from reception and the lady, I hope who is restaurant manager.
Stayed 4 nights in Sep 2017
Dear Sir, Thank you for sparing your valuable time to share your feedback about The Udaan Yashshree, Woodberry Hotel and Spa. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan Yashshree are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards, Nitesh chettri

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
와이파이
갱톡에서 가장 깨끗한 숙소 중 하나. 와이파이가 불가했으며 프런트에 문의했으나 같은말(비밀번호를 넣었는가? 당신의 층것으로 와이파이를 접속했는가?)만 반복하고 그렇게 했다고 2~3번 반복하자 그럼 어쩔수 없다며 날씨때문이라고 답변함. 에어컨 없었으나 덥지는 않았고, 조금 습하긴 했음
Stayed 1 night in Aug 2018
Response from Nitesh chettri on 16 Aug 2018
Dear Sir, Thank you for sparing your valuable time to share your feedback about The Udaan, Woodberry Hotel and Spa. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan Yashshree are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards, Nitesh chettri