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Reviews of The Regal

2.5 out of 5
The Regal
Tadong Bazar, Near Tadong Sr. Secondery School, Gangtok, Sikkim

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 2 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Manager on 18 Apr 2021
Dear Sir, Greeetings!!! Thank you for rating your Stay with us so highly. It was a pleasure to host you and do visit us again.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Check with the Hotel before booking
The hotel staff insisted for extra payment for breakfast even though my booking was including breakfast. There was an elongated debate on this subject. Breakfast is of limited spread, not qualifying a 3-star hotel. Dinner was OK. The room had no view, surrounded by houses. The staff though was decent.
Stayed 1 night in Mar 2021
Response from Manager on 7 Apr 2021
Dear Sir, Namaste!!! We are sorry to know that your stay with us was not a pleasant one. Please accept our sincere most apologies for the issues that marred your stay with us. We have already started a process to correct the deviations and ensure that we deliver a best experience as per our standard.

6/10 Okay

Eric

Disliked: Property conditions & facilities
72 € the night for that !
It's new, still clean Price is ridiculous for the very remote hotel from the city. Be careful in reality it take over 40 minured by taxi to reach the center !!! At this price the only very little lift is out of order or busy. No wi-fi in reality ! Good points. Staffs do there best Great value for the restaurant
Stayed 1 night in May 2018
Response from Sushan on 11 Jul 2018
Greetings from The Regal !!! Sorry for the inconvenience, Sir, the MG Marg is 4.5 Km from our hotel and you might have been stuck in traffic jam which must have delayed your journey. Further what you have shared as the price per room per night for hotel is inclusive of taxes for the peak season and commission which is charged by Expedia. Further the tax (GST) amount itself is around 12 Euros.