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Reviews of Muscatel Bellevue

3 out of 5
Muscatel Bellevue
Near To North Taxi Stand, Balwakhani, Vajra, Gangtok, Sikkim

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was very clean staff was humble but there was shortage of staff. we had all our meal in the hotel and the food supply was almost 1 hr 30 min after order, Its too long. When we complain about this, it was told to us that few staff is ab scent but it was same for all three day. i think the property like this should have more better service and facility. else everything was satisfactory.
Stayed 2 nights in Oct 2019
Response from Manager on 7 Dec 2019
Dear Guest, thank you for your rating and feedback. We regret any inconvenience caused. As part of our process, we will look into the details provided and take all corrective actions necessary to enable a superior experience. Thanking you, Muscatel team.

10/10 Excellent

Swapna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Mountain View, Couteous staff, Clean Rooms, Great Food Quality......Perfect Stay. All well.
Stayed 2 nights in Sep 2019
Response from Manager on 1 Oct 2019
Dear Ms. Swapna, thank you for your valuable rating and feedback. Your endorsement of our work and effort encourages us to strive further and is appreciated. We look forward to welcoming you back in future, yours gratefully, Muscatel team