Superior Room, 1 King Bed | Blackout curtains, free WiFi, bed sheets
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Reviews of Hugo Beach Hotel

2.5 out of 5
Hugo Beach Hotel
8 Carrer Cullera, 46730 Gandía, Spain, Gandia

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 104 reviews" "
Rating 8 - Good. 39 out of 104 reviews" "
Rating 6 - Okay. 25 out of 104 reviews" "
Rating 4 - Poor. 11 out of 104 reviews" "
Rating 2 - Terrible. 7 out of 104 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kari

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice hotel, but charges in advance
Nice hotel near the beach, good for short time stays. What I didnt like was that an hour before my arrival, the hotel charged my card even though I chose the option to pay at the property.
Stayed 1 night in Dec 2023

4/10 Poor

Joseph

Disliked: Property conditions & facilities
Old

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities
the kady Angeluc was the best at check in but hotel hard to find streets going in all different directions
Stayed 2 nights in Nov 2023

2/10 Terrible

Komal

Stayed 3 nights in Sep 2023

4/10 Poor

Marie-Josee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Donal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 19 nights in May 2023

8/10 Good

Karen

Stayed 1 night in Dec 2022

8/10 Good

John

Liked: Staff & service, amenities, property conditions & facilities
Booked one week and stayed for two! Great location,friendly staff, quiet at night, it was the best value for money I could find
Stayed 7 nights in Sep 2022

10/10 Excellent

Pedro

Stayed 1 night in Apr 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Great central hotel,
Stayed 2 nights in Jan 2022

6/10 Okay

Joan

Good placement by the fisher port of Gandia with the typical and tourist services. Free park in the same area. Peaceful to walk. Hugo Beach is aligned with the two stars category.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cleaned daily and the staff were extremely helpful and friendly. The only things that stopped us giving excellent reviews was noise from other visitors and the size of the shower. overall we enjoyed or stay.
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
When we checked in we were handed a single blue towel each, a remote control and a key to the room!. We opened the door of the room and the smell of stale smoke was disgusting. We couldnt turn on the lights because the electricity was switched off at the wall! We had to figure out how to turn it on. The covers on the bed although laundered still had old stains on them which was very off putting. The furniture was well worn but the room was clean. The receptionist was a young gentlemen wearing a t shirt and ripped jeans and was happy to stand outside the front door smoking. But he was very friendly.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Great easy place to get to fine area would Recommend for a quick easy place
Stayed 1 night in Jan 2019

8/10 Good

Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio cualidad bien
Stayed 1 night in Feb 2024

8/10 Good

Viorel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen sitio
Stayed 1 night in Jan 2024

8/10 Good

Ana Isabel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Muy limpio pero el baño algo viejo y roto en algunas zonas. Había algo de humedad. La habitación bien y las camas aceptables. Fuimos en invierno y solo a pase una noche. Aceptable sin lujos. Personal muy amable.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

4/10 Poor

Almudena

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Nerea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable
Stayed 1 night in Aug 2023

2/10 Terrible

Martin

Stayed 2 nights in Aug 2023

8/10 Good

Anand

Stayed 1 night in Jul 2023

6/10 Okay

Eydianys

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

JUAN MANUEL

Liked: Cleanliness, staff & service
Parking no tiene. Es posible aparcar en 200 metros en un parking público gratuito. En mi caso no hubo ningún problema para aparcar. Pero que no digan que tienen parking porque es mentira.
Stayed 1 night in Jun 2023

10/10 Excellent

Carolin

Liked: Cleanliness, staff & service
Lage top
Stayed 2 nights in May 2023

10/10 Excellent

THIBAUD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Qualité prix imbattable, très bien situé, personnel accueillant et aimable, la chambre est spacieuse et propre. Tout était parfait très bonne adresse !
Stayed 2 nights in Apr 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy contenta!
Stayed 3 nights in Apr 2023

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Práctico y bien de precio.
Stayed 2 nights in Feb 2023

8/10 Good

Robert

Travelled with family
Liked: Staff & service
Einfache Unterkunft, sauber,freundlich , leider sehr dünne Wände im Zimmer, man hört alles im Haus. Ansonsten alles gut.

8/10 Good

Axel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Klein aber fein. gute Madratzen tolle Umgebung, rieiger Parkplatz ca. 1 Min. zu fuß
Stayed 7 nights in Feb 2023

10/10 Excellent

Inocencio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto calidad precio, lo recomiendo
Stayed 1 night in Jan 2023

6/10 Okay

Kees

Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable!
La limpieza en este sitio es un detalle a destacar. Estaba todo impecable!! Las camas cómodas y el sitio agradable. Tener una en cuenta que hay parking gratis en las inmediaciones pero difícil para encontrar lugar. Un detalle a resaltar, si vas a llegar tarde para hacer el check-in, debes contactar previamente con la recepción para que te brinden una contraseña y poder entrar al establecimiento, ya que no hay servicio de recepción por las noches.
Stayed 1 night in Oct 2022

8/10 Good

Evgenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hemos pasado 3 dias en el hotel, esta cerca del puerto y de la playa. Alrededor hay muchas tiendas y restaurantes. La cama es grande y colchón bueno, la habitación bastante grande y también hay un balcón, donde se puede pasar tiempo. El aire acondicionado funciona muy bien, WiFi ✅️. En la recepción las señoritas muy amables. Por el precio, que hemos pagado, esta todo bien.
Stayed 3 nights in Sep 2022

6/10 Okay

Ligia Luminita

Travelled with partner
Disliked: Amenities
No esta mal,en general,hubicaciin acceptable,el servicio de recepcion muy bien pero el de limpieza bastante bajo, se pasa todos los dias pero los sanitarios no se han limpiado ninugun dia de la semana y cuando lo reclamamos han pasado pir encima, lo que se ve a primera vista, nada de desinfectar en condiciones, aunque lo reclamamos dis veces en la estancia.
Stayed 6 nights in Aug 2022

4/10 Poor

Jose Manuel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No era oro todo lo que relucía”…
La habitación que se ve en la web,con la que reservamos, no era la que se nos dio y que no nos quisieron cambiar. Ruido de los A/A, ruidos varios a las 02/03 h….
Stayed 7 nights in Jun 2022
Response from Reservas on 5 Jul 2022
Buenos días sentimos las molestias , estamos seguros que en caso de haber disponibilidad se les hubiera asignado otra habitación , pero cuando esta completo debemos ceñirnos a la tipología de habitación reservada por cada huesped

8/10 Good

Leon

Stayed 4 nights in Jun 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No volvería jamás.
Limpieza Justa para ser habitable. Mobiliario y estado general lamentable. Todo muy viejo y se caía a trozos. Nada de mantenimiento ni de solución por parte del personal. A las 10 de la mañana nos aporrearon la puerta para limpiar la habitación, estába en la ducha y les dije que volviesen más tarde cuando dejase libre la habitación a partir de las 10:30h, la habitación se quedó sin limpiar, se lo dijimos en recepción y ni una disculpa. Máquinas d reírte acondicionado pegadas a las ventanas. Si no escuchas el tuyo escuchas si Pere alguno de otra habitación. Paredes de papel de fumar oyes todo. Fatal en todos los aspectos.
Stayed 2 nights in May 2022

4/10 Poor

Tobias

Stayed 7 nights in Apr 2022

10/10 Excellent

EDEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me a encantado. Sólo quiero decir que las toallas, olían un poco mal. Por lo demás todo perfecto. GRACIAS.
Stayed 1 night in Apr 2022

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Mar 2022

2/10 Terrible

Katri

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom was terrible; stinky, no ventilation.
Stayed 1 night in Dec 2021

6/10 Okay

joel

Disliked: Cleanliness
Stayed 2 nights in Nov 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Obras en el fin de semana del Ironman, ¿en serio?
Pues en general bien, sobre todo por la cercanía a las instalaciones del Triatlón al que íbamos. El problema que un sábado después de 6h de competición, no pudimos descansar, ni dormir siesta, ya que estaban con obras que se escuchaban por la ventana de la habitación (que era muy poco o nada aislantes). !!!!!Las obras estuvieron todo el sábado!!!! Con u. Sonido constante y ensordecedor… horrible Terminamos agotados y con dolor de cabeza
Stayed 2 nights in Oct 2021
Response from Mónica Recepción on 20 Oct 2021
Buenos días , agradecemos su comentario y sentimos las molestias que le pudieran ocasionar los posibles ruidos por obras que comenta , informarle que no podemos responder por las obras que se realicen en la calle con los permisos pertinentes , no realiazamos ninguna obra en el hotel durante el periodo que usted comenta. Así mismo si lo hubiera indicado en recepción habríamos comentado a los operarios su queja para que al menos intentaran ser menos ruidosos y comprendieran la situación, aun así no tuvimos queja ningún otro huesped por este motivo.

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel sencillo
Un hotel sencillo pero las habitaciones limpias Las toallas de baño muy pequeñas y estaban ya muy usadas Sería bueno que prestaran toallas de playa
Stayed 2 nights in Sep 2021

8/10 Good

Guillermo

Business traveller
Liked: Staff & service
Disliked: Amenities
Muy viejo. Necesita una reforma de las habitaciones
Stayed 4 nights in Sep 2021