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When we first walked in to the room, I had to throw some stuff away. There was something in the trash can. I brought it closer to the light and it was an underwear! This is why I bring my own pillow and bed sheet.
Left for the day, came back later, room was not cleaned, call desk to find out why, they said we had to request to get get room done, didn't tell me at check in. Very disappointed.
The room was very nice and most of the building looked great.
The only issue was the water. It had a bad smell and taste. So, take your own in!
Lee
Stayed 1 night in Apr 2024
4/10 Poor
Tanya
Travelled with family, Business traveller
19 Apr 2024
Disliked: Staff & service
Nothing spectacular. Rooms were average. We were there 2 nights and they never came in and gave us fresh towels or made the beds or anything. Breakfast was blah. Staff was meh. Nothing terrible but mediocre service, at best.
This place had a bad older. You couldn’t tell if your bedding was clean or not. Carpet conditions were awful. Front desk staff was inadequate. She didn’t know how to check someone in who had booked through a third-party booking company, such as Expedia. I’m writing this place a 2 out of 10.
Very courteous desk clerk who checked me in. Room was spacious and very clean. Had a great breakfast and when in town again will definitely stay at this hotel again. Outstanding!!!
Easy off and places to eat too. Great for travelers.
Charles
Stayed 1 night in Feb 2024
8/10 Good
Richelle
Travelled with partner
19 Feb 2024
Liked: Staff & service
There was trash all over the front entrance which made it look trashy. Room was nice. The elevator could have been updated since there were cracks on the tile.
The only thing I did not like was the fact that my room was not made up daily. I was surprised when I walked in the first full day and the room had not been touched. A notice would have been helpful.
Check in was at 3:00 but it was 4:30 before we could get into our room☹️ but staff was working their butts off!!! Hotel was very clean👍 location to Windstar Casino which was extremely affordable