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Reviews of Courtyard by Marriott Atlanta Buford Mall of Georgia

3 out of 5
Courtyard by Marriott Atlanta Buford Mall of Georgia
1405 Mall of Georgia Boulevard, Buford, GA

Reviews

8.8

Excellent

Rating 10 - Excellent. 356 out of 589 reviews" "
Rating 8 - Good. 151 out of 589 reviews" "
Rating 6 - Okay. 41 out of 589 reviews" "
Rating 4 - Poor. 20 out of 589 reviews" "
Rating 2 - Terrible. 21 out of 589 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Iana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good. Clean and good facilities.
Stayed 1 night in Mar 2024
Response from Lauren C on 18 Mar 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and hope to see you next time your travels bring you to Buford!

10/10 Excellent

Lillian, TICKFAW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff Monie was very polite, professional and helpful.. we were there to attend a wedding.. we arrived the hotel very early and was allowed to check in . That was fantastic because the wedding was at 5:00. Again fantastic Staff’n thank you Monie!!!!
Stayed 1 night in Feb 2024
Response from Lauren C on 2 Mar 2024
Thank you for your kind review! We are so glad you enjoyed your stay! We will be sure to let Monie and the team know your kind comments! Hope to see you the next time your travels bring you to Buford!

8/10 Good

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lauren C on 18 Mar 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and hope to see you next time your travels bring you to Buford!

6/10 Okay

Robin

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool and spa were both dirty and did not have any towels . Our toilet was running endlessly, husband shut off valve, fridge noisy, window drape broken
Stayed 1 night in Feb 2024

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2024
Response from Lauren C on 2 Mar 2024
Thank you for your kind review! We are so glad you enjoyed your stay! Hope to see you the next time your travels bring you to Buford!

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
There was a lady on the night shift that was very rude. It was Tuesday evening around 11:00 PM that when called down to check on the cable being out. Was rude and nearly bit my head off for asking a question. All other staff Bistro attendant, Front desk (other than that Tuesday evening) were all very helpful and polite.
Stayed 4 nights in Feb 2024
Response from Lauren C on 13 Feb 2024
Eric,Please accept my apologies for the issue during your stay, we always strive to provide an excellent experience and I apologize we fell short during your stay. We are glad you enjoyed the rest of your stay! We hope the next time your stay brings you back to Buford, you give us another chance to make it right.

8/10 Good

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and staff are helpful and friendly - breakfast is limited, slow and expensive
Stayed 7 nights in Jan 2024
Response from Lauren C on 6 Feb 2024
Thank you for your review, we appreciate your feedback and will discuss with our team so we can continue to improve.

6/10 Okay

Nuvaga R

Liked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Caryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lauren C on 2 Mar 2024
Thank you for your kind review! We are so glad you enjoyed your stay! Hope to see you the next time your travels bring you to Buford/Mall of Georgia!

10/10 Excellent

Caryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lauren C on 2 Mar 2024
Thank you for your kind review! We are so glad you enjoyed your stay! Hope to see you the next time your travels bring you to Buford!

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lauren C on 6 Feb 2024
Thank you for the wonderful rating! We are so glad you enjoyed your stay with us!

8/10 Good

Heather

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The indoor pool was very small. The hot tub was not, it was a 2 person whirlpool tub.
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lauren C on 29 Dec 2023
We are so glad you enjoyed your stay with us! Hope to see you the next time your travels bring you to Buford!

2/10 Terrible

Suthicha

Stayed 1 night in Dec 2023

8/10 Good

Johnny

Stayed 1 night in Dec 2023

10/10 Excellent

Kalanos

Stayed 1 night in Dec 2023
Response from Lauren C on 6 Feb 2024
Thank you for the wonderful rating! We are so glad you enjoyed your stay with us!

8/10 Good

Walter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was pleasantly clean, I was just disappointed there was not a microwave in my room.
Stayed 1 night in Dec 2023
Response from Lauren C on 18 Dec 2023
Walter,Thank you for your feedback! We are glad you enjoyed your stay with us!

10/10 Excellent

Daniel

Stayed 1 night in Dec 2023
Response from Lauren C on 18 Dec 2023
We are so glad you enjoyed your stay with us! Hope to see you next time your travels bring you back to Buford!

2/10 Terrible

Kisoo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Lauren C on 18 Dec 2023
We are so glad you enjoyed your stay with us! Hope to see you next time your travels bring you back to Buford!

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in C s very pretty setting. I like the dining options, but wish it had longer hours. Staff was great, friendly and helpful.
Stayed 2 nights in Nov 2023
Response from Lauren C on 13 Nov 2023
We are glad you enjoyed your stay with us! We hope to see you the next time your travels bring you to Buford.

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Staff very friendly
Stayed 1 night in Sep 2023
Response from Lauren C on 25 Sept 2023
Thank you for the wonderful review! We are so glad you enjoyed your stay with us!

10/10 Excellent

Darryll

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub didn't work. The maintenance guy was coming out that Monday. Very nice hotel. Staff was pleasant. Breakfast was good, but pricey ($50 for two people)
Stayed 2 nights in Aug 2023
Response from Lauren C on 22 Aug 2023
Thank you for your feedback. We are glad you enjoyed your stay, and we will make sure to let the team know of your experience!

10/10 Excellent

Melissa

Liked: Staff & service, amenities, property conditions & facilities
Enjoyed staying at this property.
Stayed 1 night in Aug 2023
Response from Lauren C on 21 Aug 2023
Thank you for your kind review! We are so glad you enjoyed your stay!

10/10 Excellent

Nigel J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This particular location was a great place to visit and get away from the world for a few days. I loved my time there and cannot wait to return.
Stayed 2 nights in Aug 2023
Response from Lauren C on 21 Aug 2023
We are so happy you enjoyed your stay! We hope to see you next time your travels bring you back to Buford!

10/10 Excellent

Benno

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the counter was excellent. she made the entire day better after we had fought with Atlanta traffic for over 3 hours. she gave us tickets to the baseball game plus directions. she made me smile
Stayed 1 night in Jun 2023
Response from Lauren C on 29 Jun 2023
Thank you for the wonderful review! We are so glad you enjoyed your stay!

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay was great 👍
Stayed 1 night in May 2023
Response from Lauren C on 29 Jun 2023
Thank you for the kind review! We are so happy you enjoyed your stay with us!

8/10 Good

Deborah

Stayed 4 nights in Apr 2023

8/10 Good

BRANDON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Rough start - AMAZING finish!!
Started rough - I'd been on the road for 3 hours coming from Atlanta and there was a line to check in - and this was at 7:00 at night. I was confused and did not understand why there was a line and why management was not addressing this - but then they did address it and blew me away with the recovery aspect. It really ended up great and the folks remembered my name and addressed me politely and very friendly.
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
You can do better.
This hotel is being renovated. It is needed. Our mattress was worn years beyond it experiation date. Our shower curtain rod was hanging in for dear life. Bathroom ceiling paint was peeling. Front desk staff was rarely present. No towels at pool.
Stayed 2 nights in Mar 2023

4/10 Poor

Lisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Judy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My reason for staying there was for an indoor poor and whirlpool but we’re closed no desert in Bistro. Was very disappointing
Stayed 1 night in Feb 2023
Response from Lauren C on 20 Feb 2023
Please accept our apologies for the pool being closed during you stay. The area is under renovations as we continue to improve the property for our guests, which will be completed very soon. We hope the next time your travels bring you the area you give us another try to make things right.

2/10 Terrible

Kade

Disliked: Cleanliness
Stayed 1 night in Dec 2022
Response from Lauren C on 20 Feb 2023
Our goal is to always exceed our guest's expectations and I apologize we fell short during your stay. We hope next time you travels bring you to the area you give us another chance to make things right.

10/10 Excellent

LaTonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Lauren C on 3 Jan 2023
Thank you for your kind review! We are so glad you enjoyed your stay, and we hope to see you next time your travels bring you to Buford!

6/10 Okay

eleatra

Liked: Cleanliness, property conditions & facilities, room comfort
Bad view, looking at air units & noise from them
Stayed 1 night in Dec 2022

6/10 Okay

Alex

2/10 Terrible

Spencer

Liked: Cleanliness
Disliked: Staff & service
Response from Lauren C on 13 Nov 2023
Please accept our apologies for the inconvenience. We hope the next time your travels bring you back to the area you give another chance to exceed your expectations.

10/10 Excellent

WYATT, HILLSBORO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its ok
Stayed 2 nights in Dec 2022
Response from Lauren C on 5 Dec 2022
We are glad you enjoyed your stay with us! Hope to see you next time your travels bring you to Buford!

10/10 Excellent

Elliott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. Check in took no more than 2 minutes.
Stayed 1 night in Dec 2022
Response from Lauren C on 5 Dec 2022
Thank you for your kind review!We are so glad you enjoyed your stay with us!

8/10 Good

Blane

Stayed 1 night in Sep 2022

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I read the bistro menu but it did not have the times it is open. This was aggravating since I missed breakfast.
Stayed 2 nights in Sep 2022
Response from Lauren C on 3 Nov 2022
Thank you for your feedback, please accept our apologies for the inconvenience. We hope the next time your travels bring you back to the area you give another chance to exceed your expectations.

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful.
Stayed 1 night in Sep 2022
Response from Lauren C on 6 Sept 2022
Thank you for your kind review! We are so glad you enjoyed your stay and hope to see you the next time your travels bring you to Buford!

2/10 Terrible

Luis

Stayed 2 nights in Aug 2022

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Lauren C on 6 Sept 2022
Thank you for your review!

10/10 Excellent

VITALIY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

STEFANIE, Watkinsville

Liked: Cleanliness, amenities, property conditions & facilities
It is a great hotel. It is very quiet too.
Stayed 1 night in Apr 2022
Response from Lauren C on 23 Jun 2022
Thank you for your kind review! We hope to see you next time your travels bring you back to Buford!

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Ryan

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Lauren C on 26 Apr 2022
Thank you for your review! We are glad you enjoyed your stay!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Lauren C on 29 Mar 2022
Thank you for your kind review! We are glad you enjoyed your stay and we hope to see you the next time your travels bring you to Buford!