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Reviews of Motel 6 Fremont, CA - North

2 out of 5
Motel 6 Fremont, CA - North
34047 Fremont Blvd, Fremont, CA

Reviews

7.2

Good

Rating 10 - Excellent. 286 out of 1000 reviews" "
Rating 8 - Good. 302 out of 1000 reviews" "
Rating 6 - Okay. 195 out of 1000 reviews" "
Rating 4 - Poor. 91 out of 1000 reviews" "
Rating 2 - Terrible. 126 out of 1000 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities
Because its close to freeway
Stayed 1 night in May 2024
Response from Nancy Y. on 14 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff.Easy check in.Clean.Near stores and food sites.Close to family while visiting.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Linda, We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Natalie #Team6

6/10 Okay

Justin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had real problem with check in because
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Justin,Thanks for your review, we really appreciate the support. Maz K.#Team6

8/10 Good

REYNALDO

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Reynaldo, Thank you for positively rating your stay!Natalie #Team6

4/10 Poor

Chris

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As as normal. 2 ice machines. Broken Eftpos didn’t work. Poor maintenance. Typical Buisness Run by Indians
Stayed 1 night in Mar 2024
Response from Nancy Y. on 17 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 1 Apr 2024
Hi Miguel, Thank you for the perfect rating!Natalie #Team6

10/10 Excellent

Lisala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Lisala,Thank you for the excellent rating!! Maz K.#Team6

2/10 Terrible

Ashley

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We wanted a non smoking room. When he entered it reaked of smoke. I am an asthmatic and couldn’t breath in the room. I asked for a new room. The man at the front was nice and understanding and placed me in a new room. We got to that one and turned on the tv. The tv had been smashed with something. We asked for a refund. It was given. The place was very dirty. Everything had a smell to it and the people wondering around looked horrible.
Stayed 1 night in Mar 2024
Response from Ajay on 3 Mar 2024
Hello Ashley,Hi Vienna, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.

6/10 Okay

Xiaohui

Disliked: Staff & service
Some equipments in the house is not working well, the phone is not working, the toilet is not flushing smoothly, The faucet is not flowing smoothly and noiseing…
Stayed 9 nights in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Xiaohui,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Ramon, Union City

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
There was people outside that were making very suspicious transactions. Not a safe place. My room was suppose to be non smoking it smelled so much like smoke.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Ramon,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Poor

Robert

Stayed 1 night in Jan 2024

6/10 Okay

Eduardo, San bernardino

Stayed 1 night in Jan 2024

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Edward

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Amelia

Stayed 1 night in Jan 2024

2/10 Terrible

Thomas

Stayed 3 nights in Jan 2024

10/10 Excellent

Timothy

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
It was non smoking room but I can still smell smoke and the bed was uncomfortable. Asked for extra pillows and they didn’t have any available. Won’t be back again.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 23 Dec 2023
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Aida

Stayed 1 night in Dec 2023

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 12 Dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Poor

Brent

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very nice, but the property is in poor condition. Beds were not comfortable, and the bathroom had trim falling off and some held on by blue painters tape.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Brent,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

freddy

Stayed 1 night in Oct 2023

10/10 Excellent

Regina

Stayed 1 night in Nov 2023

10/10 Excellent

Maria

Stayed 1 night in Oct 2023

10/10 Excellent

Sirikanya P

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience at the hotel Staff is great
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 18 Oct 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a pool, which was a surprise. It was a decent room for the price, especially in the Bay Area.
Stayed 1 night in Oct 2023

10/10 Excellent

Brandon

Stayed 1 night in Sep 2023

2/10 Terrible

Debbie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I called wrong #6 I wanted south not north Expedia wouldn’t let me talk to someone to change it , so me & my Shepard had to sleep in car I would want my money back for there not good customer service . I don’t know where north is I don’t know Fremont ! I’m 70 yrs old no bueno, good
Response from Brand Experience Team on 29 Sept 2023
Hi Debbie, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

6/10 Okay

lindsay

Stayed 1 night in Sep 2023

2/10 Terrible

Samantha

Disliked: Cleanliness, property conditions & facilities
A window busted out night I stayed there
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 26 Sept 2023
Hi Samantha, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Rebbecca

Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia didn't have reservations in system and motel wouldn't give me my stay cause me to double pay and be charged for services never rendered. Rebbecca Rincon 510 938 7387
Response from Brand Experience Team on 26 Sept 2023
Hi Rebbecca, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

10/10 Excellent

Joshua

Stayed 2 nights in Sep 2023

2/10 Terrible

Maggie

Disliked: Cleanliness, property conditions & facilities
It was really noisy and people fighting outside with knifes and couldn’t sleep
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Maggie, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

Elena

Stayed 6 nights in Aug 2023

2/10 Terrible

Anna

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Too much activity in parking lot Mo refrig or micro wave
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 24 Aug 2023
Hi Anna,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Cassandra

Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Rodrigo

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023

6/10 Okay

Maggie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Aug 2023

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, smells,homeless people walki around property, terrible customer service.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 18 Aug 2023
Hi Melissa, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
My car was towed on the first night there after registering my car with the front desk. The tow company towed my car and claimed they checked with the front desk. Lies.. i had obtained proof that my car was registered. I tried to show the tow comoany but they werent having it and said i could try to talk to the hotel. So i paid 500 for my car to get out. The hotel manager Ana gave me 1 free night which equals a value of 70-90 but thats still more than 400 off from what i paid for them to wrongfully tow my car. The managee procceded to threaten me to "evict" me from the property because i requested to speak to the owner of the property, which i dont see wnythung wrong with. She denied my request and asked me to leave at the end of my stay. So at this poi t they could've settled my accuasations internally, they failed to do so.. now my only option is to take this ponzy scheme of a hotel chain and their partners of the towing company to court.. hopefully both if not just the hotel gets shut down because they are completely at fault for not stopping my car from getting towed.
Stayed 5 nights in Jun 2023
Response from Brand Experience Team on 10 Aug 2023
Hi Jonathan,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Thorough Enough For Us!
This hotel always has problems. Either the tub is not clean, or the drain is stopped up, or the refrig doesn't work, or the microwave is dirty. It's always something. Even the phone doesn't work in some of the rooms or it's missing. In one room they plugged the refrig into the back of the microwave vs the wall. It just seems like the maids don't check on everything and aren't thorough enough. Also, since we go thru hotels.com to book & pay, they won't give a refund or a credit since we used a 3rd party. They say we have to go back to Hotels.com and they need to call Motel 6 so that we can get a refund or credit. What a hassle.
Stayed 11 nights in Jul 2023
Response from Brand Experience Team on 10 Aug 2023
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
I dont know how Ana got employed as a property manager... i think her employment status needs a review from the BBB
Stayed 1 night in May 2023
Response from Brand Experience Team on 3 Aug 2023
Hi Jonathan,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Please over look this property. They lack a lot of key behavioral traits and regular hospitality procedures, its just worth more to sleep in your car and bath in a public restroom
Stayed 7 nights in Apr 2023
Response from Brand Experience Team on 3 Aug 2023
Hi Jonathan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible. This place is not a good representation of the motel 6 chain.
Stayed 4 nights in Jun 2023
Response from Brand Experience Team on 3 Aug 2023
Hi Jonathan,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Jonathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This review is only for the front desk attendant Ariel, he isnt a manager or someone in charge. But the entire time of my stay i felt like family to him as he was the only person on this property who actually deserves to be employed in the hospitality industry. His warm personality will make you over look the Cons this property has. Thank you Ariel for all that you have helped me with. Peace and prosperity for you Kuya
Stayed 8 nights in Jun 2023
Response from Brand Experience Team on 3 Aug 2023
Hi Jonathan,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
If you like to deal with the rude people who work here at night. Go ahead. Very rude night staff almost that they dont even want to be there since all they do is smoke cigarettes outside all night. Terrible.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 3 Aug 2023
Hi Jonathan,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

Darrill

Liked: Cleanliness, staff & service, property conditions & facilities
They were redoing the asphalt parking lot this week 7/17/23 made parking a little harder but it wasn't really bad at all. They are upgrading the office and coffee area and actually looks pretty good.
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on 3 Aug 2023
Hi Darrill, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Timmy

Stayed 1 night in Jul 2023