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Reviews of La Quinta Inn & Suites by Wyndham Fremont / Silicon Valley

2.5 out of 5
La Quinta Inn & Suites by Wyndham Fremont / Silicon Valley
46200 Landing Pkwy, Fremont, CA

Reviews

7.2

Good

Rating 10 - Excellent. 327 out of 1008 reviews" "
Rating 8 - Good. 248 out of 1008 reviews" "
Rating 6 - Okay. 179 out of 1008 reviews" "
Rating 4 - Poor. 121 out of 1008 reviews" "
Rating 2 - Terrible. 133 out of 1008 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Ivan

Disliked: Amenities, property conditions & facilities
Stayed for 3 weekdays. A few issues I had: 1. I had to go get new keys everyday because they stop working. Sometimes they do, sometimes they dont. 2. No fruit at breakfast or other option than bagels, waffle mix and instant oatmeal baggies. 3. Next to freeway so things can get noisy but you dont really notice until you walk outside. If your window is open, cope. 4. I thought staff was ok. Hotel manager needs to fix the food situation. No guest store for snacks. 5. Bed was comfortable and room was spotless. Thumbs up. Upgrade the property and you have a winner.
Stayed 3 nights in May 2024

2/10 Terrible

Sindhu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start with, there were stains on the carpet. upon request for housekeeping, the room was cleaned in the way that instead of replacing the towels, the used towels were rolled just like the washed ones, the bathroom left uncleaned. When I picked up the phone concerning this issue, I found the phone cord cut. So I went back personally to the front desk to get the towels. As I opened one of them to use, I found it with stains. The hallway always had some tissues, plastic bags on the floor and no one cared to remove them until the next day.
Stayed 3 nights in May 2024

8/10 Good

Ishita

Liked: Cleanliness, staff & service, property conditions & facilities
Good quite room
Stayed 1 night in May 2024

6/10 Okay

Hasan

Travelled with family
Liked: Staff & service
No warm or hot wather in the morning. Tub faucit is hard to work.
Stayed 1 night in May 2024

2/10 Terrible

hee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked 2 nights at this hotel. I traveled on the second day and returned to the hotel. Didn't clean the room. I went to Frontest and talked about it. I asked for a new towel. We reserved 6 rooms. New towels were only provided in 3 rooms. I asked for 6 more rooms, but Frontest staff told us to They started swearing at us. We were so scared that we returned to our room. I went back to Frontest about 30 minutes later. I talked about it, but I was too scared so I said it again returned to the room. The shame of having to reuse the dirty towel I used yesterday. there was. I would like to get my hotel costs back if possible. What can you help us with? I made a hotel reservation with your company (Expedia)...
Stayed 2 nights in Mar 2024

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service
The room was clean, bedding clean, bathroom clean, price was right, a tad dated , one elevator was not working, staff were awesome, worked out great for weekend tournament. Solid inexpensive hotel.
Stayed 1 night in May 2024

10/10 Excellent

Keval

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained. Location is close to Freeway. Staff is very friendly
Stayed 1 night in May 2024
Response from Reema on 15 May 2024
Dear Keval , Thank you so much for taking the time to review our Hotel , We appreciate you choosing to stay with us and look forward to your next visit Best Reema

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place at a good price
Stayed 2 nights in May 2024
Response from Reema on 14 May 2024
Dear James ,Thank you so much for taking the time to review our Hotel . We appreciate your feedback and look forward to your next stay Best Reema GM

8/10 Good

Carlos A

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No avian tuallas sufientes y la refri no convela bien y el cuarto echaba mal olor
Stayed 1 night in May 2024

2/10 Terrible

hee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 6 rooms. After finishing the first day of travel, I returned to my accommodation. The room wasn't cleaned. I came down to the front desk and talked, but The front desk clerk was annoyed with us. I asked to change the towel. Towels were given for 3 rooms, but they said they would not provide towels for the rest. There were only two towels in the room, so I used them already. When I asked for a replacement, the front desk staff He started swearing (F...k) at us. We returned to our room scared. About 30 minutes later, I went down to the front desk again. I was so scared that I went back to my room. I reused the towel I had already used. Trust your company (Expedia) and make reservations for a long time I have done this and this issue needs to be handled by your company. I would like to get back the money I paid to the hotel. How can you swear and be scary like this in a hotel? I asked for towels to be replaced because the room wasn't cleaned. I swore terribly. We look forward to seeing how you handle it.
Stayed 2 nights in May 2024
Response from Reema on 11 May 2024
Dear Lee , Firstly let me thank you for taking the time to review our Hotel , we appreciate your feedback , We are sorry that the attitude at the front desk was not Hospitable , At La Quinta Rest assured we keep our Hospitality standards high . As the GM I will personally Look into this matter and the concerned Agent will be coached . Once again I apologize for the inconvenience. Best Reema

6/10 Okay

Maribel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Alexandra, San Francisco

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We have been going every year and this year we notice carpet dirty and cockroach in both the rooms.
Stayed 1 night in Apr 2024
Response from Reema on 2 May 2024
Dear Alexandra , Firstly let me thank you for taking the time to review our Hotel . We appreciate your feedback and will look into the issues you have mentioned . We hope you can give us another chance ,Best Reema

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reema on 7 May 2024
Dear Brian , Thank you so much for the wonderful review we appreciate your feedback and look forward to welcoming you back Best Reema

10/10 Excellent

Kelvin, Treharris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality hotel stay. Good value. Friendly staff. Well pleased.
Stayed 1 night in Apr 2024
Response from Reema on 29 Apr 2024
Dear Kelvin , Thank you so much for taking the time to Review our Hotel , we appreciate your feedback at La Quinta our Staff works Tirelessly to create a Great Customer experience and we are glad you noticed . We look forward to welcoming you back /Kind Regards Reema

10/10 Excellent

sujith

Stayed 1 night in Apr 2024
Response from Reema on 18 May 2024
Dear Sujith ,Thank you so much for taking the time to review our Hotel . We appreciate your feedback and look forward to your next stay Best Reema GM

2/10 Terrible

Mohammad, Hollywood

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty No refrigerator in room Too bad breakfast No orange juice and no tea
Stayed 1 night in Apr 2024
Response from Reema on 29 Apr 2024
Dear Mohammed , Thank you so much for taking the time to review our Hotel we appreciate your feedback , We have different Rooms types starting from the base level up the Base type does not have a Fridge . We are happy to give Upgrades per request Thank you once again Reema GM

10/10 Excellent

Michael

Stayed 1 night in Apr 2024
Response from Reema on 16 May 2024
Dear Michael , Firstly let me thank you for choosing to stay with us . We appreciate your feedback and look forward to your next visit Best Reema

6/10 Okay

Mia

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It just outdated, the bathtub that was in our room had rust all over the tubs floor. Other than that, everything else was ok.
Stayed 1 night in Jan 2024
Response from Reema on 29 Apr 2024
Dear Mia, Thank you so much for taking the time to review our Hotel . we appreciate your feedback. Best Regards Reema

8/10 Good

Alejandro

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Reema on 21 Apr 2024
Dear Alejandro ,Thank you for choosing to stay with us , we appreciate you taking the time to give us a positive feedback and we look forward to your next visit .Best Reema GM

8/10 Good

Yosup

Liked: Cleanliness
Property condition got better. In the past, I found furniture and/or air con unit broken. Towels were not available etc. Got much better.
Stayed 1 night in Apr 2024
Response from Reema on 21 Apr 2024
Dear Yosup ,Thank you for taking the time to review our Hotel , We appreciate that you notice we are trying to do better and keeping our service standards high. We look forward to welcoming you back Best Reema GM

4/10 Poor

Zhaoan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Abraham

Stayed 4 nights in Apr 2024
Response from Reema on 13 Apr 2024
Dear Abraham, Firstly let me thank you for choosing to stay with us . We appreciate your feedback and look forward to welcoming you back Sincerely Reema

10/10 Excellent

SANCHITA

Liked: Cleanliness, staff & service, property conditions & facilities
Love the welcome greetings and the welcome bag. Also, it feels good to eat breakfast in the lounge.
Stayed 1 night in Apr 2024
Response from Reema on 12 Apr 2024
Dear Sanchita , Firstly let me thank you for choosing to stay at La Quinta . We appreciate you taking the time to review our Hotel and look forward to welcoming you back.Best Reema

10/10 Excellent

Fear

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice customer service and well taken care of my reservation
Stayed 2 nights in Mar 2024
Response from Reema on 11 Apr 2024
Dear Fear , Thank you so much for taking the time to give us a positive review, at La Quinta we try and keep our Hospitality standards high and we are elated that you noticed . We cant wait to welcome you back Sincerely Reema

8/10 Good

c

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are nice and do not make noise. However, the carpet needs a thorough clean up.
Stayed 1 night in Apr 2024
Response from Reema on 11 Apr 2024
Dear C , Thank you so much for taking the time to review our Hotel , we appreciate your feedback and look forward to welcoming you back Best Reema

4/10 Poor

Jayasimhan, Eden Prairie

Travelled with family
Disliked: Staff & service, amenities
Breakfast was done by 8:20. When requested politely was denied to stock anything additional. Would rate 1 star but I am just too nice.
Stayed 3 nights in Apr 2024
Response from Reema on 5 Apr 2024
Dear Jayasimhan,Thank you for taking the time to review our Hotel , we appreciate your feedback and look forward to your next visit . We usually have breakfast out till 9 AM Best Reema

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities.
Stayed 1 night in Mar 2024
Response from Reema on 11 Apr 2024
Dear Steven , Thank you so much for giving us a positive review we appreciate you choosing to stay with us and look forward to welcome you back Best Reema

2/10 Terrible

Mary

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
DV incident in the hallway while I was there. No one at front desk answered calls. Room key was super problematic took many trys to work everytime. Ran out of soap and toilet paper, only given one small bar and one roll for 2 night stay. Breakfast left a lot to be desired. Front desk rarely had staff. Only pros were the cost and other than the DV incident relatively safe.
Stayed 2 nights in Mar 2024

2/10 Terrible

Jordan

Disliked: Cleanliness, property conditions & facilities
Pool and hut tub are disgusting, entire hotel is dated and in need of a face lift. Breakfast is toast and waffles, they were out of baglea and cream cheese for 6 days. Not even close to continental. Room catds go out every day, i stopped even bothering with them and just had managment make me new keys every time i left my room. Bed was alright, sheets were clean, but that was the only enjoyable part of my stay. Room service is every other day, but they only leave 1 towel
Stayed 11 nights in Mar 2024
Response from Reema on 25 Mar 2024
Dear Jordan , Thank you so much for taking the time to review our Hotel , We appreciate your feedback .Our Pool and Hot Tub are seasonal and closed at the moment We will look into adding some seasonal fruits to breakfast as well . Thank you Reema GM

2/10 Terrible

Tushar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I need an alternative
Stayed 1 night in Mar 2024

6/10 Okay

Patricia

Travelled with partner
Disliked: Staff & service
Great location met our basic needs. The breakfast is basic. No daily housekeeping. Only upon request. Dog friendly facility. The room smelled of dog.
Stayed 3 nights in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a day stay
Stayed 1 night in Mar 2024

6/10 Okay

Carl

Travelled with partner
Liked: Staff & service
Our room was very quiet. Even being right next to the freeway the double windows worked great blocking the sound. It was nice to be able to open the windows to get a little fresh air. Many places you cannot do that. We were able to enjoy the hot tub even though most of the jets were not working which we were told of beforehand. The bed was super comfortable.We loved it! I thought the price was pretty good as well.
Stayed 1 night in Mar 2024

8/10 Good

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights.
Stayed 2 nights in Mar 2024

6/10 Okay

Daisy

Travelled with family
Liked: Staff & service
Hallway looks dirty or worn out. Maybe it’s old. Room carpet needs deep cleaning or maybe needs replacement. Bathroom dink and tile has noticeable cracked . Elevator smells smoke as if someone is smoking . Outside looks nice .
Stayed 1 night in Mar 2024

8/10 Good

Darlene

Travelled with partner
Liked: Amenities
Disliked: Staff & service
The room was very nice but the house keeping was terrible
Stayed 2 nights in Mar 2024
Response from Reema on 16 Mar 2024
Dear Darlene , Thank you so much for taking the time to review our Hotel , we appreciate your business and look forward to welcoming you back Best Reema

10/10 Excellent

Regina

Stayed 9 nights in Mar 2024
Response from Reema on 5 Apr 2024
Dear Regina , Thank you for giving us a five star review at La Quinta our Staff works tirelessly to make the Guest experience great and Iam glad you enjoyed your stay with us Best Reema

8/10 Good

Theresa

Liked: Cleanliness
Stayed 2 nights in Mar 2024

6/10 Okay

Jose

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great price. Bathroom could use a better cleaning. Had trouble getting back into the room at the end of the night, door key censor was having issues.
Stayed 1 night in Feb 2024
Response from Reema on 13 Mar 2024
Dear Jose,Thank you so much for taking the time to review our Hotel . We appreciate your feedback and your comments will be shared with the team to help us do better . We look forward to welcoming you back Best Reema GM

2/10 Terrible

Miriah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll upload the photo when I make my Google review. I stayed in a suite my first night it was very basic to pay extra so my second night I change my room to a regular room. On my way to my room I noticed white patches in the carpets of the hallways and it smelled all throughout the halls (that should've been my first clue I'd have an issue.) After I finally got into my room and sanitized all the main areas as I was cleaning the bathroom I noticed medium size patch of black mold on the ceiling. I immediately gathered my belongings to check out. The person who checked me in seemed to be understanding and helped me with a quick checkout. However I don't understand how the hotel employees aren't aware of what's occuring at their hotel, I was a bit upset I wasted my time.
Stayed 1 night in Feb 2024

8/10 Good

Cyla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I loved my visit but the elevator broke the last 2 days and its hard going up and down 5 flights with a child
Stayed 5 nights in Mar 2024
Response from Reema on 12 Mar 2024
Dear Cyla , Thank you so much for taking the time to review our Hotel , we appreciate you choosing to stay with us and look forward to welcoming you back Best Reema GM

8/10 Good

Binesh

Not Good
Stayed 1 night in Feb 2024
Response from Reema on 12 Mar 2024
Dear Binesh , Thank you so much for taking the time to review our Hotel we appreciate your feedback and look forward to your next visit Best Reema GM

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and quick
Stayed 1 night in Mar 2024

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Only one toilet paper, loud noise from freeway traffic,phone in room for show only,shower was cold. No fruit at breakfast. Not too many choices for breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Gemma

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. The beds were firm and the room was clean. We were pleasantly surprised that there was a complementary breakfast (which consisted of bagels, oatmeal, coffee, bread for toast, and waffles). Only one elevator was operational during our stay and the hot water and wifi were out at various points during our 4 night stay but they fixed those issues. Overall, it was a good experience and I would definitely stay there again. It was worth it!
Stayed 4 nights in Feb 2024
Response from Reema on 1 Mar 2024
Hey Gemma ,We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team! At La Quinta we constantly strive to bring great service to our Guests and Iam happy you acknowledge this We look forward to improving our elevator over time and look forward to seeing you soon!Best WishesReema GM

2/10 Terrible

Phuong

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Our room was terrible. Too many degenerate crackhead type people there. Dope feen type 51_50 type peoples. Service was great but terrible rooms clean wise. The maids that I saw looked worn out and under paid and dirty. Like they didn't want to be there. They don't have a breakfast buffet as all if not most do. They also only have one elevator working . Definitely won't be coming back
Stayed 2 nights in Feb 2024

8/10 Good

Javier

Liked: Staff & service, amenities, property conditions & facilities
Was only a Towel at the restroom
Stayed 1 night in Feb 2024

6/10 Okay

Rocio

Stayed 2 nights in Feb 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how the staff is very friendly, the room met all of my expectations. I was able to extend my stay with no problems. I definitely recommend this Hotel for future stays everything was just so Wonderful I had no problems at all.
Stayed 1 night in Feb 2024
Response from Reema on 1 Mar 2024
Hey Rachel We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team!Thank you for choosing to stay with us !Best WishesReema

4/10 Poor

Annadine

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024