In-room safe, desk, laptop workspace, soundproofing

Reviews of Holiday Inn Express Fremont, an IHG Hotel

2.5 out of 5
Holiday Inn Express Fremont, an IHG Hotel
271 W State Road 120, Fremont, IN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 84 reviews" "
Rating 8 - Good. 18 out of 84 reviews" "
Rating 6 - Okay. 4 out of 84 reviews" "
Rating 4 - Poor. 1 out of 84 reviews" "
Rating 2 - Terrible. 4 out of 84 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mathew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The desk check in person was really unfriendly, unpleasant and unprofessional. Sorry you hate your job or maybe just me
Stayed 1 night in May 2024

10/10 Excellent

Dani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night after a long weekend. It was a wonderful respite before a long drive home.
Stayed 1 night in May 2024
Response from George M. on 21 May 2024
Hello Dani, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

10/10 Excellent

Alicia A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from George M. on 20 May 2024
Hi Alicia, We're absolutely delighted you had an amazing stay with us, and we can't wait to have you with us again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from George M. on 16 May 2024
Hi Robert, We're absolutely delighted you had an amazing stay with us, and we can't wait to have you with us again soon!

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, good breakfast.
Stayed 1 night in May 2024
Response from George M. on 16 May 2024
Hello Micheal, Thank you for taking the time to review our hotel. We are glad to hear you enjoyed our Breakfast had an excellent stay and we look forward to welcoming you back again soon!

6/10 Okay

Angela, Warsaw

There were no area lights in the parking lot
Stayed 1 night in Apr 2024
Response from George M. on 1 May 2024
Hello Angela! We're so grateful that you took the time to share your feedback with us. Thank you for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We strive to provide every guest with an excellent experience. Happy travels to you, and we hope to see you again soon!

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Holiday Inn Express Fremont. The staff was kind and helpful and the hotel was clean.
Stayed 1 night in Apr 2024
Response from George M. on 19 Apr 2024
Hi Katherine, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Clean. Safe.
Stayed 1 night in Apr 2024
Response from George M. on 19 Apr 2024
Hello Ken, we're so grateful that you took the time to share your feedback with us. Happy travels to you, and we hope to see you again soon!

10/10 Excellent

Nancy A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The lobby/breakfast was welcoming, with free fresh baked cookies. The room was clean and well appointed. The beds were SO comfortable - wish we could buy the exact model! The free breakfast was great, with ample choices, and they even had bags for grab and go. The best was Bernadette - a lovely woman keeping track of the breakfast and occasionally the desk. We had a nice chat with her. Recommend absolutely.
Stayed 1 night in Apr 2024
Response from George M. on 10 Apr 2024
Dear Nancy, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good
Stayed 1 night in Mar 2024
Response from George M. on 19 Mar 2024
Hello Bob, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

10/10 Excellent

Angela, Warsaw

Stayed 1 night in Mar 2024
Response from George M. on 29 Mar 2024
Hello Angela, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

6/10 Okay

Seungho

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
No convenience stores near hotel and bad smell from faucet water
Stayed 1 night in Mar 2024
Response from George M. on 5 Mar 2024
Hello Seungho, Thank you for taking the time to tell us about your experience at Holiday Inn Express. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from George M. on 28 Feb 2024
Hello Colleen, Thank you for sharing your comments with us. We are thrilled to hear that you appreciated our clean accommodations, helpful staff members, and convenient location. Happy travels to you, and we hope to see you again soon!

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from George M. on 26 Feb 2024
Hello Charles, We're absolutely delighted you had an amazing stay with us, and we can't wait to have you with us again soon!

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the rooms are updated. Close to the highway. Parking lot a little small for those who have trucks. Overall good experience, nice rooms. Shower was great!
Stayed 1 night in Feb 2024
Response from George M. on 26 Feb 2024
Ho Brent, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from George M. on 23 Feb 2024
Hello Elizabeth, We're absolutely delighted you had an amazing stay with us, and we can't wait to have you with us again soon!

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and fast. The rooms were clean, fresh and very comfortable.
Stayed 1 night in Feb 2024
Response from FD on 19 Feb 2024
Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 Excellent

Lark

Stayed 1 night in Feb 2024
Response from George M. on 13 Feb 2024
Hello Lark, We're absolutely delighted you had an amazing stay with us, and we can't wait to have you with us again soon!

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jan 2024
Response from George M. on 31 Jan 2024
Hello Charles, Thank you for your wonderful review and rating! We look forward to having the opportunity of welcoming you back on your next visit to the Fremont area.

10/10 Excellent

Harold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from George M. on 31 Jan 2024
Hello Harold, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay but noisy
Great stay early check in was available and helpful this time. Rooms are very clean and nice. Road noise was excessive with semis hitting Jake brakes all the time nearby. Ask for room away from highway.
Stayed 1 night in Jan 2024
Response from George M. on 26 Jan 2024
Hello Sean, We're absolutely delighted you had a great stay with us, and we can't wait to have you with us again soon!

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from George M. on 22 Jan 2024
Hello Nicholas, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

2/10 Terrible

elizabeth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smoke alarm went off twice at 11:30 and and 2:30. Burst pipe to blame No sleep. Did get a refund.
Stayed 1 night in Jan 2024
Response from George M. on 31 Jan 2024
Hello Elizabeth, Thank you for sharing. We are disappointed to see that your stay with us did not meet all of your expectations this time. We strive to provide every guest with an excellent experience. We hope you will come back and visit us again soon for a more positive experience.

8/10 Good

Jennifer, Greenwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from George M. on 10 Jan 2024
Hello Jennifer, Thank you for taking the time to review our hotel. We are glad to hear you had a great stay and we look forward to welcoming you back again soon!

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2024
Response from George M. on 10 Jan 2024
Hi Hamid, We're absolutely delighted you had an amazing stay with us, and we can't wait to have you with us again soon!

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed only for 1 night but we enjoyed it. Staff are very welcoming and accomodating.
Stayed 1 night in Jan 2024
Response from George M. on 10 Jan 2024
Hello Adrian, Thank you for sharing your comments with us. We are thrilled to hear that you appreciated our clean accommodations and helpful staff members. Happy travels to you, and we hope to see you again soon!

8/10 Good

Taimur

Stayed 2 nights in Jan 2024
Response from George M. on 31 Jan 2024
Hello Taimur, We're absolutely delighted you had an amazing stay with us, and we can't wait to have you with us again soon!

8/10 Good

Tabitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from George M. on 10 Jan 2024
Hello Tabitha, Thank you for your wonderful review and rating! We look forward to having the opportunity of welcoming you back on your next visit to the Fremont area.

2/10 Terrible

EROL

Business traveller
Beds are not comfortable and it is an outdated property. Breakfast is good.
Response from George M. on 13 Feb 2024
Hi Erol, Thank you for taking the time to tell us about your experience at our Holiday Inn Express. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Donald

Travelled with partner
Liked: Amenities, property conditions & facilities
Decent new place. Lacks much soundproofing.
Stayed 1 night in Dec 2023
Response from George M. on 2 Jan 2024
Hello Donald, Thank you for taking the time to review our hotel. We are glad to hear you had a great stay and we look forward to welcoming you back again soon!

10/10 Excellent

Wheaton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stopover, would go again
Checked in as a "half way" point on a long trip. The room was very comfortable and clean. The bathroom was especially large, including the shower, with high quality soap, body wash, and conditioner. Our room had a mini fridge and small coffee-making area. The bed was clean and comfortable. The downside was the arrangement of the breakfast area. As the seating and food are on opposite sides of the main automatic sliding doors into the lobby, so that walking between the two, cold air was often let in onto us and our food.
Stayed 1 night in Dec 2023
Response from George M. on 28 Dec 2023
Hello Wheaton, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from George M. on 31 Jan 2024
Hi Allison, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Dec 2023
Response from George M. on 18 Dec 2023
Hello Suzanne, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

6/10 Okay

Shirley

Stayed 2 nights in Dec 2023
Response from George M. on 19 Dec 2023
Hello Shirley, Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the hotel was superb. I appreciate staying in a nice and clean environment because it makes me feel like i am at home.
Stayed 1 night in Dec 2023
Response from George M. on 18 Dec 2023
Hello Marilyn, Thank you for sharing your comments with us. We are thrilled to hear that you appreciated our clean accommodations and helpful staff members. Happy travels to you, and we hope to see you again soon!

6/10 Okay

Eileen

Disliked: Staff & service
Give some thought on room assignment
Hotel was basically empty, I was assigned a room on the traffic side. And then someone was assigned the room right above me and when they took a shower at 6am (perfectly acceptable time), it sounded like they were taking a shower in my room (perfectly unacceptable).
Stayed 1 night in Dec 2023
Response from George M. on 15 Dec 2023
Hello Eileen, Thank you for sharing. We are disappointed to see that your stay with us did not meet all of your expectations this time. We strive to provide every guest with an excellent experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Corbin

Liked: Cleanliness, staff & service, property conditions & facilities
Solid hotel. Clean with no issues
Response from George M. on 13 Feb 2024
Hello Corbin, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

10/10 Excellent

Damon

Stayed 1 night in Dec 2023
Response from George M. on 8 Dec 2023
Hello Damon, Thank you for your wonderful review and rating! We look forward to having the opportunity of welcoming you back on your next visit to the Fremont / Angola area.

10/10 Excellent

Jonathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accessibility.
Stayed 1 night in Nov 2023
Response from George M. on 29 Nov 2023
Hello Jonathan, Thank you for sharing your comments with us. We are thrilled to hear that you appreciated our clean accommodations, helpful staff members, and convenient location. Happy travels to you, and we hope to see you again soon!

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the best hotel we have stayed at in very long time. The staff was extremely friendly especially the breakfast attendant. We would definitely stay here again.
Stayed 3 nights in Nov 2023
Response from George M. on 28 Nov 2023
Hello Shelley, Thank you for your wonderful review and rating! We look forward to having the opportunity of welcoming you back on your next visit to the Fremont / Angola area.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean! Bed was comfy and we really liked the pillows. Breakfast had a lot of choices.
Stayed 1 night in Nov 2023
Response from George M. on 24 Nov 2023
Dear Jennifer, Thank you for sharing your experience at our Holiday Inn Express Fremont. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Trisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except the indoor pool was freezing.
Stayed 1 night in Nov 2023
Response from George M. on 22 Nov 2023
Hello Trisha, Thank you for taking the time to review our hotel and for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We are glad to hear you had an overall excellent stay and we look forward to welcoming you back again soon!

10/10 Excellent

Ronald

Business traveller
HI express!
The place was really great especially the Pancake machine! The breakfast and coffee was great too! Holiday Inn Express is my go to for on the road stay place!
Stayed 1 night in Nov 2023
Response from George M. on 17 Nov 2023
Hello Ronald, Thank you for your wonderful review and rating! We look forward to having the opportunity of welcoming you back on your next visit to the Fremont - Angola area.

10/10 Excellent

Melvin

Stayed 2 nights in Nov 2023
Response from George M. on 8 Dec 2023
Hello Melvin, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from George M. on 17 Nov 2023
Hi Christine, We're absolutely delighted you had an amazing stay with us, and we can't wait to have you with us again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from George M. on 3 Nov 2023
Dear David. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 Good

Hannah

Stayed 3 nights in Oct 2023
Response from George M. on 22 Nov 2023
Hello Hannah, Thank you for your wonderful review and rating! We look forward to having the opportunity of welcoming you back on your next visit to the Fremont / Angola area.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from George M. on 30 Oct 2023
Hello Jason, Thank you for your wonderful review and rating! We look forward to having the opportunity of welcoming you back on your next visit to the Fremont area.

10/10 Excellent

tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from George M. on 30 Oct 2023
Hello Tamara, We're absolutely delighted you had an amazing stay with us, and we can't wait to have you with us again soon!

8/10 Good

Yolande

Stayed 1 night in Oct 2023
Response from George M. on 17 Nov 2023
Hello Yolande, Thank you for taking the time to review our hotel. We are glad to hear you had a great stay and we look forward to welcoming you back again soon!