Down duvets, pillow-top beds, desk, iron/ironing board

Reviews of Days Inn by Wyndham Freeport

2.5 out of 5
Days Inn by Wyndham Freeport
1701 North Ave K, Freeport, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 189 out of 405 reviews" "
Rating 8 - Good. 121 out of 405 reviews" "
Rating 6 - Okay. 51 out of 405 reviews" "
Rating 4 - Poor. 20 out of 405 reviews" "
Rating 2 - Terrible. 24 out of 405 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay
Stayed 3 nights in May 2024
Response from Manager on 22 May 2024
Hello Phillip,We are glad to hear that you had a pleasant stay with us. Your feedback is much appreciated and we hope to welcome you back in the future.

10/10 Excellent

Alex

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in May 2024
Response from Manager on 22 May 2024
Hello Alex,We are glad to hear that you had an enjoyable stay with us. If you have any further feedback or suggestions, please feel free to reach out to our management team. Your comments are important to us as we strive to continually improve our guests' experiences.

10/10 Excellent

Juana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast table is not clean
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Hello Juana,We appreciate your feedback regarding the cleanliness of the breakfast table. We encourage guests to notify our staff of any concerns during their stay so that we can address them promptly and ensure a pleasant experience for all guests. Thank you for bringing this to our attention, we will take the necessary steps to improve in this area.

10/10 Excellent

Alex

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in May 2024
Response from Manager on 10 May 2024
Hello Alex,We are delighted to hear that you found your stay to be enjoyable. We always strive to provide a memorable experience for our guests. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

8/10 Good

Dawn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Can’t beat it for the price.
Stayed 2 nights in Apr 2024
Response from Manager on 1 May 2024
Hello Dawn,We are delighted to hear that you found our hotel clean and a great value for your stay. Our team works hard to provide a comfortable experience for all our guests. Should you have any further feedback or if there is anything we can assist you with in the future, please do not hesitate to reach out to us.

6/10 Okay

Michael, Victoria

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Michael, We appreciate you choosing to stay at our hotel and hope you had an enjoyable experience. If there are any details you would like to share with us about your stay, please feel free to contact us. We strive to improve based on guest feedback to provide a better experience in the future.

10/10 Excellent

Rickey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Manager was the best. Good breakfast. Spacious room.
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello Rickey,We are delighted to hear that you enjoyed your interaction with our manager, found the breakfast to your liking, and appreciated the spacious room. Your feedback is greatly valued as we strive to provide excellent service and accommodations for all our guests. Thank you for sharing your positive experience with us.

8/10 Good

Audeliz

Liked: Cleanliness, staff & service
Good for the price but need a better breakfast and better cleaning of the rooms
Stayed 1 night in Mar 2024
Response from Manager on 5 Apr 2024
Hello Audeliz,We appreciate your feedback and will share your comments with the team for future improvements. Guest satisfaction is paramount to us, and we apologize for any inconvenience during your stay. Your input will help us enhance our services to provide a better experience for all our guests.

6/10 Okay

Alexandria

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Clean, limited parking, loud tenants hanging outside of the hotel room. Hotel located in the ghetto.
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Alexandria, We regret to hear about your experience. Our team values all feedback to continuously improve our services. We recommend contacting management directly to address any concerns you may have during your stay. Thank you for sharing your feedback with us.

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Calvin,We are thrilled to hear you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Desiree,We appreciate your feedback and are glad to hear you had a positive experience during your stay. If you have any further comments or suggestions, please feel free to contact our management team. Best regards.

4/10 Poor

Lory

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The lady that checked us in and checked us out was very friendly. The other staff not so much. The blow dryer did not work. There wasn’t a shelf in the shower so you had to put your shampoo and soap on the shower floor. Parking was terrible and the neighborhood was very undesirable. It appeared that a couple of homeless people were parked in the hotel parking lot as well. The bath towels weren’t much bigger than hand towels. I asked for more towels, but they wouldn’t give me any more towels. They would only exchange dirty ones for more clean ones. The beds had a metal frame around them, which had the square corner sticking out where the mattress rounded. My adult daughter hit her shin on it twice, and my grandson fell off the bed and hit his back on it. Both of them have bruises from it. I will never stay there again!
Stayed 2 nights in Mar 2024
Response from Manager on 17 Mar 2024
Hello Lory,We appreciate your feedback regarding the friendliness of our front desk staff. We apologize for any inconvenience you faced during your stay. Your comments have been noted to help improve our services moving forward. Thank you for bringing these matters to our attention.

10/10 Excellent

Zalia, new orleans

Liked: Cleanliness, staff & service
Cute and cheap near all the cute things… Easy parking, and a nice clean quiet room
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello Zalia,We are delighted to hear that you appreciate our convenient location, affordable rates, and comfortable accommodations. Your feedback is valuable to us, and we hope you had a pleasant stay overall. Should you have any further comments or concerns, please feel free to reach out to our management team for assistance.

6/10 Okay

Yolande

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Manager on 1 Mar 2024
Hello Yolande, We're sorry to hear that your experience was not perfect. Feel free to reach out to us with any feedback you have, so we can ensure a better stay for you in the future.

8/10 Good

Lyle

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Lyle, We appreciate you choosing our hotel for your stay! If there is anything we can do to improve your experience next time, please don't hesitate to contact us directly. We look forward to welcoming you back soon!

10/10 Excellent

Aida

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. The beds were comfy. The room was clean. Will visit again.
Response from Manager on 17 Feb 2024
Hello Aida,We are delighted to hear that you had a comfortable stay with us and enjoyed our clean rooms. We look forward to welcoming you back again in the future.

4/10 Poor

Magyar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service dirty rooms
Stayed 3 nights in Feb 2024
Response from Manager on 16 Feb 2024
Hello Magyar,Thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your experience. We regret to hear that you found our service to be unsatisfactory and our rooms not up to standard. We take all guest comments seriously and will share your concerns with our team to ensure improvements are made. We apologize for any inconvenience caused during your stay.

8/10 Good

Lynette Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little far from where i wanted to be but the price was right when i booked it.
Stayed 2 nights in Feb 2024
Response from Manager on 15 Feb 2024
Hello Lynette Michelle, Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the location and pricing. We strive to provide affordable options for our guests. We hope you had a comfortable stay overall and would love to welcome you back in the future.

6/10 Okay

Harold

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Facility is long of tooth,,,
Stayed 1 night in Feb 2024
Response from Manager on 15 Feb 2024
Hello Harold, Thank you for your feedback regarding our facility. We appreciate your input and will take it into consideration as we strive to make improvements. If you have any further concerns, please reach out to our management team directly.

8/10 Good

Idolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Manager on 15 Feb 2024
Hello Idolina,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are glad to hear that you had a satisfying experience. We hope to have the opportunity to welcome you back in the future. Safe travels!

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, clean and relatively quiet
Stayed 3 nights in Dec 2023
Response from Manager on 31 Jan 2024
Hello steven, We're delighted to hear that you found our hotel to be safe, clean, and relatively quiet. Providing a comfortable and peaceful stay is our top priority. Thank you for taking the time to share your positive feedback. We hope to have the opportunity to welcome you back in the future for another enjoyable experience.

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Great Manager. Highly recommend
Stayed 7 nights in Jan 2024
Response from Manager on 30 Jan 2024
Hello Jose,Thank you for taking the time to share your positive experience with us! We're delighted to hear that our manager exceeded your expectations. We appreciate your recommendation and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Federico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 28 Jan 2024
Hello Federico,We are thrilled to hear that you had a fantastic experience during your stay with us! We strive to provide exceptional service and are delighted that we met your expectations. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out. We hope to welcome you back in the future for another wonderful stay.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not feel safe, paint peeling off the walls, dirty sheets, can hear the domestic violence situation 3 rooms down. Stayed for all of 15 minutes and left. Gross and uncomfortable.
Stayed 1 night in Dec 2023
Response from Manager on 26 Dec 2023
Dear Guest, We apologize for any discomfort you may have experienced during your stay at our hotel. The safety and well-being of our guests is of utmost importance to us, and we take these concerns seriously. We strive to maintain high standards in cleanliness and maintenance, and we apologize if we fell short in this instance. We encourage you to contact our management team directly to discuss your experience further.

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities
Price, cleanliness & utilities like fridge, microwave, etc.
Stayed 1 night in Dec 2023
Response from Manager on 19 Dec 2023
Hello Hamid,Thank you for sharing your feedback regarding your recent stay with us. We appreciate your honest assessment of the price and the cleanliness of the hotel. Our team works diligently to ensure our rooms are well-maintained and offer the necessary amenities. We value your input and will take it into consideration for future improvements. If you have any further concerns, please feel free to reach out to our management team.

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2023
Response from Manager on 16 Dec 2023
Hello MICHAEL,to hear that you enjoyed your stay at our hotel! We strive to provide a positive experience for all our guests and it's wonderful to know that we met your expectations. Thank you for choosing us for your accommodation needs and we hope to welcome you back soon for another great stay!

2/10 Terrible

Diane

Liked: Staff & service
Disliked: Cleanliness
Response from Manager on 16 Dec 2023
Hello Diane,We apologize for any issues you may have experienced during your stay at our hotel. We value your feedback and would appreciate if you could reach out to us directly with any specific concerns you may have had. We hope to have the opportunity to make it up to you in the future.

8/10 Good

Jessie

Stayed 3 nights in Nov 2023
Response from Manager on 5 Dec 2023
Hello Jessie,Thank you for staying with us! We appreciate your rating and value your feedback. If there is anything specific you would like to share about your experience, please reach out to us directly so that we can address any concerns. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Nov 2023
Response from Manager on 21 Nov 2023
Hello Abraham,Thank you for your kind words! We're delighted to hear that you had a great experience at our hotel. We strive to provide exceptional service to all of our guests and we're thrilled that we met your expectations. We hope to welcome you back soon for another fantastic stay.

8/10 Good

robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work
Not much of a breakfast available
Stayed 3 nights in Oct 2023
Response from Manager on 25 Oct 2023
Hello robin,We apologize for the inconvenience caused due to the limited breakfast options. Your feedback is valuable to us and we will make sure to take it into consideration for more alternatives.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and comfortable.
Stayed 3 nights in Oct 2023
Response from Manager on 21 Oct 2023
Hello Christina,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure to provide a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.

10/10 Excellent

Marcos Rene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation and staff was kind and friendly. It’s a good place to stay and very clean!
Stayed 2 nights in Oct 2023
Response from Manager on 31 Oct 2023
Hello Marcos Rene,Thank you for your kind words and positive feedback! We're thrilled to hear that you had a great experience with our accommodating staff and found our hotel to be clean. We appreciate your recommendation and hope to welcome you back in the future for another enjoyable stay.

4/10 Poor

Jessica

Stayed 2 nights in Oct 2023
Response from Manager on 19 Oct 2023
Hello Jessica,Thank you for your positive review! We are glad you enjoyed your stay with us. We look forward to welcoming you back in the future.

8/10 Good

Erwin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 4 Oct 2023
Hello Erwin,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

Jude

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly pleasant stay for the price.
Clean room and receptionist is very friendly and professional. We checked in at 10 pm 9/29
Stayed 1 night in Sep 2023
Response from Manager on 4 Oct 2023
Hello Jude,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our room. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 Excellent

Luis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Tomasa was great at check in.
Stayed 1 night in Sep 2023
Response from Manager on 26 Sept 2023
Hello Luis,We appreciate that you've taken the time to share with us regarding our hotel. I hope that we will impress you with exemplary service during future visits.

6/10 Okay

Felipe

Stayed 2 nights in Sep 2023
Response from Manager on 14 Oct 2023
Hello Felipe, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We appreciate your input and will work to improve our services.

10/10 Excellent

Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 27 Sept 2023
Hello Diego,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Rolie

Stayed 1 night in Sep 2023
Response from Manager on 27 Sept 2023
Hello Rolie,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 Excellent

Asucena

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Room was nice and clean along with property.
Stayed 1 night in Sep 2023
Response from Manager on 26 Sept 2023
Hello Asucena,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our room as well as our property. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 Good

ROBERT G

Travelled with family
The room was very clean and well kept. You could tell that it was updated in the last year or two, and that the staff kept it up. There was even a small workout room on site. We would go back for sure.
Stayed 2 nights in Sep 2023
Response from Manager on 26 Sept 2023
Hello ROBERT G,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff and also our room. We hope to see you again in the future.

10/10 Excellent

Maria E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Husband and I literally booked in the last minute for a trip to surfside beach for a friend birthday. Drive was convenient to the beach, the price was awesome, very clean, staff was nice especially Hilda and Tomi. Just one issue we have a small CRV & found 3 parking spots by room but if ONE person don't park correctly it makes it hard for others to park we had to park close to exit. We will definitely stay agian.
Stayed 3 nights in Sep 2023
Response from Manager on 26 Sept 2023
Hello Maria E,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and also our parking. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 Good

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservation was not available for some reason. They had room fortunetly. Great place for the price.
Stayed 1 night in Sep 2023
Response from Manager on 26 Sept 2023
Hello Carter,Thank you for your review and comments regarding our price and your comments about our room. Your voice is very valuable to us and we hope you will return on your next travels.

6/10 Okay

leonardo

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Linens looked like they needed to be washed and roaches in the room smoke alarm needed new batteries beeped all night
Stayed 1 night in Aug 2023
Response from Manager on 26 Sept 2023
Hello leonardo,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

8/10 Good

Cody

Liked: Cleanliness, staff & service
Nice staff
Stayed 1 night in Aug 2023
Response from Manager on 26 Sept 2023
Hello Cody,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our staff. We appreciate you taking the time to share your experience.

10/10 Excellent

Tina

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lady that checked us in was a GEM! Room was clean and our stay was GREAT!!
Stayed 1 night in Aug 2023
Response from Manager on 26 Sept 2023
Hello Tina,Thank you for taking the time to share. We appreciate your feedback regarding our room. Please do consider us again on your next visit to the area.

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2023
Response from Manager on 26 Sept 2023
Hello Cody,Know that your voice is of tremendous importance to us and we value your comments about our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 Excellent

Kayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on 26 Sept 2023
Hello Kayley,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 Okay

Terry

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No information in the room about the tv and how to work it. No information in the room about check out times or breakfast options. Employees were very kind and helpful. The room was nice and clean.
Stayed 1 night in Aug 2023
Response from Manager on 26 Sept 2023
Hello Terry,Know that your voice is of tremendous importance to us and we value your comments about our breakfast as well as our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

4/10 Poor

Lauryn

Stayed 3 nights in Aug 2023
Response from Manager on 26 Sept 2023
Hello Lauryn,It was our privilege to earn your business and we hope to host you again on your next trip.