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Reviews of Days Inn by Wyndham Fredericksburg North

2 out of 5
Days Inn by Wyndham Fredericksburg North
14 Simpson Ln, Fredericksburg, VA

Reviews

5.8
Rating 10 - Excellent. 137 out of 1008 reviews" "
Rating 8 - Good. 204 out of 1008 reviews" "
Rating 6 - Okay. 234 out of 1008 reviews" "
Rating 4 - Poor. 210 out of 1008 reviews" "
Rating 2 - Terrible. 223 out of 1008 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Barclay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn't very good.
Stayed 2 nights in May 2024
Response from Manager on 26 May 2024
Hello Barclay,We appreciate your feedback and regret to hear that the breakfast did not meet your expectations. Your comments have been noted and will be shared with our team for further review and improvement. We hope you were able to enjoy the other aspects of your stay with us.

10/10 Excellent

everett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for Bridge
Stayed 1 night in Mar 2024
Response from Hotel Manager on 24 May 2024
Dear Guest,We're thrilled to hear that you found our hotel great for your visit to the bridge! Thank you for choosing to stay with us. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

2/10 Terrible

maria theresa

Travelled with family, Business traveller
Disliked: Amenities
Place was not clean. I was given a smoking room which l didn't request.
Stayed 1 night in May 2024
Response from Hotel Manager on 22 May 2024
Dear Guest,We apologize for the cleanliness issues you encountered during your stay and for the oversight in providing a smoking room despite your preference. Your feedback is invaluable, and we will address these concerns with our team to ensure such instances are avoided in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right on your next visit.Sincerely, Hotel Manager

6/10 Okay

Reed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was slow seemed to be system. Breakfast was under whelming. Room was ok, one bed was squeaky.
Stayed 1 night in May 2024
Response from Manager on 21 May 2024
Hello Reed, We appreciate your feedback and apologize for any inconvenience during your stay. We will address the check-in process and breakfast quality with the team. Regarding the room, we will look into the squeaky bed issue to ensure future guests have a comfortable stay. Thank you for bringing these points to our attention.

8/10 Good

Mildred

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well on this end check in was fast, fun an friendly. Mr Eric
Stayed 2 nights in May 2024
Response from Manager on 20 May 2024
Hello Mildred,We are pleased to hear that you had a swift and pleasant check-in experience with us. Your kind words about our staff, especially Mr. Eric, will be shared with the team to continue providing great service. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

4/10 Poor

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities
Pretty dirty, a few bugs, and my non smoking room smelled like cigarettes.
Stayed 2 nights in May 2024
Response from Manager on 21 May 2024
Hello Jack, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

4/10 Poor

Anne

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 21 May 2024
Hello Anne, We're sorry to hear that your experience fell short of expectations. Please reach out to us with any further details so we can address your concerns. We appreciate your input and hope to welcome you back for an improved stay.

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great value for the money!
Stayed 1 night in May 2024
Response from Hotel Manager on 13 May 2024
Dear Charlene,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be a great value for the money. Providing excellent value and service is important to us, and we're glad that you appreciated your experience with us. If there's anything else we can do to enhance your future stays, please let us know. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager

6/10 Okay

runing

ok
Stayed 1 night in May 2024
Response from Hotel Manager on 14 May 2024
Dear Guest,Thank you for taking the time to leave us a review on your stay with us here at our property. I apologize that you had just an OK experience with us. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding. Please visit again.Sincerely, Hotel Manager

2/10 Terrible

Mikey

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 11 May 2024
Dear Mikey,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager

2/10 Terrible

Umer

Disliked: Property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Hotel Manager on 8 May 2024
Dear Umer,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager

4/10 Poor

Kathryn

Travelled with pets, Travelled with group
Disliked: Amenities, property conditions & facilities
Disgusting room! Floors. Were gritty; boards loose with filth coming up between them. Bathroom door had huge hole like it had been kicked through. Deep scratches in the paint; burn holes in the sheets and bedspread; shower curtain yellowed and cracked- had to plug the light in the bathroom in to turn it on- hair in the tub- stains on the walls- stank of old cigarette smoke- yelling and banging in the next room Horrible hotel.
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Kathryn,We value all guest feedback and apologize for any inconvenience you experienced. For future inquiries or additional assistance, please feel free to reach out to our management team directly for further discussion on your recent stay.

8/10 Good

Charlene

Liked: Staff & service
It’s a great value for the price!
Stayed 1 night in May 2024
Response from Hotel Manager on 5 May 2024
Dear Charlene,Thank you for your review and for recognizing the value we offer! We're delighted to hear that you found your stay to be a great value for the price. If there's anything we can do to turn that 4 into a 5 for your next visit, please let us know. We appreciate your feedback and look forward to welcoming you back again soon!Sincerely, Hotel Manager

4/10 Poor

Kazimierz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Kazimierz, We apologize for falling short of your expectations during your stay. Please feel free to reach out to us directly to provide further details about your experience so we can address any concerns you may have. We value your feedback and hope to have the opportunity to welcome you back in the future.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 23 Apr 2024
Dear Mary,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon.Sincerely, Hotel Manager

10/10 Excellent

MARIE S

Liked: Cleanliness, staff & service, property conditions & facilities
,
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello MARIE S,We appreciate your feedback and regret to hear about the inconveniences you experienced. Please feel free to reach out to our management to further discuss your concerns. We value the opportunity to address any areas of improvement for our future guests.

2/10 Terrible

Courtney

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived we were put in a room that had ripped flooring, holes in the bathroom door and burn marks in the blankets, the woman at the front desk was cussing on the phone with another customer. Overall 0/10 experience.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Courtney, We appreciate your feedback and apologize for any inconvenience you may have experienced. Your comments will be shared with the team for further review. Thank you for bringing this to our attention.

6/10 Okay

Emonie

Stayed 4 nights in Feb 2024
Response from Manager on 23 Apr 2024
Hello Emonie, We appreciate you staying at our hotel. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Brian

Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Brian,We appreciate you choosing to stay with us. If you have any feedback you would like to share, please reach out to us so we can address any concerns and make your next stay even better.

6/10 Okay

Thomas

Stayed 1 night in Apr 2024
Response from Hotel Manager on 18 Apr 2024
Dear Thomas,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

10/10 Excellent

Loreal

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear Loreal,Thank you for your positive review. We're thrilled to hear that you had a great experience during your stay! Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager

6/10 Okay

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
To wold need rénovation
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Antonio, We appreciate your feedback and will take your comments into consideration for future improvements. Thank you for staying with us.

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price miss paint on doors
Stayed 1 night in Apr 2024

4/10 Poor

Roger

Travelled with family
Disliked: Property conditions & facilities
Very disappointed upon entering our room, which was saturated with mixed odor of cigarettes and cleaning fluid. Situated next to I- 95, you could hear traffic nearby. The in-wall A/C unit is loud as hell. Strange room layout with a tiny separate bathroom and coffee machine next to the sink. No cable TV. Only analog over-the-air channels with low resolution. Worst experience ever!
Stayed 1 night in Apr 2024
Response from Hotel Manager on 4 Apr 2024
Dear Roger,We apologize for your disappointing experience. We take your feedback seriously and will work to improve our services and accommodations. We appreciate your input and will strive to provide a better stay for future guests. Thank you for your comments.Sincerely, Hotel Manager

8/10 Good

Dario's Towing llc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Hotel Manager on 29 Mar 2024
Dear Guest,Thank you for the review. It is really great to find out that you had a very good time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager

2/10 Terrible

Andrew

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Doors do not lock!!!! no working outlets, broken microwave, mildew, terribly bad repairs
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 25 Mar 2024
Dear Andrew,We apologize for the numerous issues you encountered during your stay, including malfunctioning door locks, non-working outlets, a broken microwave, and poor repairs. This falls far below our standards, and we take your feedback seriously. We will address these concerns promptly with our maintenance and housekeeping teams to ensure improvements are made. Thank you for bringing this to our attention, and we regret the inconvenience caused.Sincerely, Hotel Manager

6/10 Okay

Raelene

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Location was great. Lady on the front desk barely said a word, was not welcoming at all and she didn't give us any info where to park for the back rooms. You could see right outside theough the bottom half of our door and the tv did not work.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Raelene,Thank you for sharing your feedback with us. We appreciate you highlighting the great location of our hotel. We encourage guests to reach out to our management team with any concerns encountered during their stay for further assistance and improvement opportunities.

8/10 Good

michael

Liked: Staff & service
This motel was inexpensive. You get what you pay for. I was ok with it. It is loud. That doesnt bother me, but it will some people
Stayed 3 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello michael,We value your feedback and appreciate your understanding of our pricing. Our team is continuously working to improve our guest experience. If you have any further concerns, please feel free to contact our management team.

6/10 Okay

Keith

Travelled with family
Liked: Staff & service
Disliked: Amenities
Staff friendly, rooms clean no disturbances. Pleasant stay.
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Keith,We are delighted to hear that you enjoyed a pleasant stay with us. Our team takes pride in providing a clean and welcoming environment for all guests. Should you have any future inquiries or require assistance, please feel free to reach out to our management team.

2/10 Terrible

Brent

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a smoke free room, room was indeed not smoke free, there was even an ashtray on the desk. There were burn marks in the sheets and the floors were filthy and the smell was unbearable. Room #120 was our assigned room. We walked by the ice machine and I would not give my dog ice from it, it was super dirty. I was quite disappointed with this hotel. It took me contacting Expedia to get a refund. Do NOT recommend this hotel!
Response from Manager on 13 Mar 2024
Hello Brent, We apologize for any inconvenience experienced during your stay. We encourage guests to reach out to our management team directly for any concerns to address them promptly. Your feedback is valuable as we continuously strive to improve our services for all guests.

4/10 Poor

Doreen, syracuse

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Breakfast....seriously.a muffin for 2year old.... Room...about a block from parking....our room was in the back. Waaay in the back...if I wasn't to drop I would not have checked in
Stayed 1 night in Mar 2024
Response from Manager on 13 Mar 2024
Hello Doreen, We regret to hear about your experience with the breakfast and room location. We appreciate your feedback and will share it with our team for improvements. If you have any further concerns, please do not hesitate to reach out to our management team for assistance.

6/10 Okay

Ruben

Business traveller
Liked: Staff & service, amenities
Very Close to restaurants and they offer an option of customers checking in Super early, for a small fee
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Hello Ruben, We are pleased to hear you found our hotel's proximity to restaurants convenient. We strive to accommodate early check-ins for a nominal fee, providing flexibility for our guests' convenience. Your feedback is appreciated as we aim to enhance our guests' overall experience.

8/10 Good

Joane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was the right price. Basic room but not sound proof. Good mattress but not fussy about it he bath tub. Didn’t take my shower.
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Joane,We appreciate your feedback regarding your recent stay. We regret to hear that the soundproofing and bathtub did not meet your expectations but are glad you found the mattress comfortable. Your comments will be shared with our team for future improvements. Thank you for choosing to stay with us.

6/10 Okay

James

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Hello James, Thank you for staying with us! Please feel free to reach out to us directly with any feedback you may have from your recent stay. We value your input and would like the opportunity to address any concerns you may have had.

6/10 Okay

Paul, Hartsdale

Disliked: Amenities
Out dated, bathroom tub was terrible. Vanity and hairdryer were veey poor shape.
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Paul,We appreciate your feedback and apologize for any inconvenience you experienced. Your comments will be shared with our team for review and improvement. If you have any further concerns, please don't hesitate to contact our management team for assistance.

6/10 Okay

Demetria, Fredericksburg

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Manager on 6 Mar 2024
Hello Demetria, We appreciate you choosing our hotel for your stay. Should there be any concerns or feedback you would like to share, please don't hesitate to contact us directly. We hope to welcome you back in the future for an even better experience.

2/10 Terrible

Gwen

Disliked: Property conditions & facilities
Room 255 was very cold due to the Heating unit making a lot of loud noise when turned on. Was unable to sleep because of the noise so I turned it off and slept with my clothes on which was very uncomfortable.
Stayed 1 night in Feb 2024
Response from Manager on 3 Mar 2024
Hello Gwen,We're sorry to hear that you experienced discomfort in Room 255. Your feedback is valuable to us and will be shared with our team for future improvements to ensure a more pleasant stay for all our guests.

2/10 Terrible

cristian

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty location, found cockroaches in the bathroom, the bedsheets weren’t cleaned, TV was there just for decoration…..
Stayed 1 night in Feb 2024
Response from Manager on 3 Mar 2024
Hello cristian,We are sorry to hear about your experience and thank you for your feedback. Please contact our management team directly to discuss your concerns further.

4/10 Poor

Allison

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floor was so dirty I had to mop with a wash cloth to feel comfortable walking around the room without shoes. Shower head was completely crooked and practically pointed towards the shower wall. Bed made an extremely loud sound every time you got on and off of it.
Stayed 6 nights in Feb 2024
Response from Manager on 3 Mar 2024
Hello Allison,We appreciate your feedback on your recent stay and apologize for any inconvenience experienced. Your insights will be shared with our team for future improvements. Please reach out to our management directly to discuss your concerns further.

6/10 Okay

Larry

Stayed 1 night in Feb 2024
Response from Manager on 1 Mar 2024
Hello Larry, We appreciate you choosing our hotel for your stay. Please feel free to contact us directly with any feedback from your experience.

2/10 Terrible

Alisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom door didn’t close all the way. The shower rod was propped up by paper towels. the floor in room was sticky, They put us in a room that i couldn’t see car.
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Hello Alisha, We appreciate you sharing your feedback with us. We regret to hear about the challenges experienced during your stay. We encourage you to reach out to our management directly to discuss your concerns further. Thank you for bringing this to our attention.

6/10 Okay

Jennifer

Business traveller
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Jennifer, We appreciate you choosing our hotel for your stay. If there is anything specific that we can improve on, please feel free to contact us directly. We value your input and hope to welcome you back in the future.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your insights and regret to hear that your experience did not meet expectations. Should you wish to discuss your stay further, please feel free to contact our management team directly. Your comfort and satisfaction are important to us, and we hope to have the opportunity to welcome you back in the future.

8/10 Good

Kashish, Glen Allen

Business traveller
Liked: Staff & service
Disliked: Amenities
Na
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb 2024
Hello Kashish, We appreciate you taking the time to leave a review. Your feedback is valuable to us and will be shared with the appropriate team members for further review and improvement. We hope you consider giving us another opportunity to exceed your expectations in the future.

8/10 Good

PETER

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
TV service as not high definition. Breakfast was minimal. Heat a/c unit was on its last legs. Staff were friendly and efficient.
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb 2024
Hello PETER, We appreciate your feedback on our TV service, breakfast options, and facilities. Our staff takes pride in providing excellent service. Should you have any further concerns, please reach out to our management team for further assistance.

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb 2024
Hello Jennifer, We're sorry to hear your experience didn't meet expectations. Please feel free to contact us directly with any feedback you'd like to share so we can address the issues.

6/10 Okay

Charmaine

Travelled with partner
Disliked: Amenities
Was clean until they stop taking sheets off tge bed had 2 weeks
Response from Manager on 24 Feb 2024
Hello Charmaine,Thank you for sharing your experience with us. We appreciate your feedback and will address the issue with our housekeeping team to ensure consistency in our services. We hope you otherwise enjoyed your stay and look forward to welcoming you back in the future.

6/10 Okay

Demetria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Hello Demetria, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any specific concerns you may have had during your stay. We appreciate your valuable feedback and would be happy to address any issues you encountered.

2/10 Terrible

Emily

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hello Emily, We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly with any specific feedback you'd like to share so we can address your concerns and improve our services.

10/10 Excellent

Prem

Stayed 1 night in Feb 2024
Response from Hotel Manager on 21 Mar 2024
Dear Prem,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely, Hotel Manager