Two Bedroom Motel | Free cots/infant beds, free WiFi, bed sheets, wheelchair access
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Reviews of Franz Josef Top 10 Holiday Park

3 out of 5
Franz Josef Top 10 Holiday Park
2902 Franz Josef Highway, Franz Josef Glacier

Reviews

7.8

Good

Rating 10 - Excellent. 128 out of 429 reviews" "
Rating 8 - Good. 176 out of 429 reviews" "
Rating 6 - Okay. 87 out of 429 reviews" "
Rating 4 - Poor. 22 out of 429 reviews" "
Rating 2 - Terrible. 16 out of 429 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Franz Josef TOP 10 Holiday Park on 1 May 2024
Thank you for your review Scott! We hope to see you again in the future.Kind regards,Franz Josef TOP 10 Holiday Park

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Apr 2024
Response from Franz Josef TOP 10 Holiday Park on 1 May 2024
Thank you for your review Daniel! We hope to see you again some day.Kind regards,Franz Josef TOP 10 Holiday Park

10/10 Excellent

Chandler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for two nights in the 1-bedroom motel - there were two rooms, with one bed in the kitchen/living room area, which was nice. Everything was clean, and the kitchen had the basics needed. We didn't use any of the property amenities, but they had bikes and a spa for rental.
Stayed 2 nights in Mar 2024
Response from Franz Josef TOP 10 on 24 Mar 2024
Hi Chandler,Thank you for your review. We are so glad you enjoyed your stay with us. Hopefully we will see you again one day?

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and quiet. Close to town center by car.
Stayed 1 night in Mar 2024
Response from Franz Josef TOP 10 on 23 Mar 2024
Thank you for your feedback. We are pleased you enjoyed your stay with us.

8/10 Good

Julie

Very friendly reception and helpful staff
Stayed 1 night in Mar 2024
Response from Franz Josef TOP 10 on 23 Mar 2024
Hi,Thank you for your feedback. We are glad you enjoyed your stay with us.

10/10 Excellent

Steve

Stayed 1 night in Mar 2024
Response from Franz Josef TOP 10 on 26 Mar 2024
Hi Steve,Thank you for your feedback we are glad you enjoyed your stay with us.

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a large space for our one night stay. Shared kitchen near our room with a large area to sit and enjoy our refreshments. Front desk person was really helpful and made restaurant recommendations.
Stayed 1 night in Feb 2024
Response from Franz Josef TOP 10 on 6 Mar 2024
Hi Mary,Thank you for your feedback we are glad you enjoyed your stay with us. RegardsFranz Josef TOP 10

8/10 Good

Gillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a little bit out of Franz Josef but there is a footpath if you want to walk into town. Good amount of space in the chalet
Stayed 1 night in Feb 2024
Response from Franz Josef TOP 10 on 28 Feb 2024
Hi Gillian,Thank you for your review. We are glad you enjoyed your stay with us. RegardsFranz Josef TOP 10

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property, it had amazing views of the glaciers and was very clean. Only downside was we were a group of three tall people and the bunk beds were a bit on the small side, not meant for tall adults. Otherwise fantastic stay.
Stayed 2 nights in Feb 2024
Response from Franz Josef TOP 10 on 25 Feb 2024
Hi Rebecca,Thank you for your feedback. We are glad you enjoyed your stay. The bunks can be challenging for adults sometime. Hope to see you again one day.

8/10 Good

Margaret

Stayed 1 night in Feb 2024
Response from Franz Josef TOP 10 on 23 Mar 2024
Thank you for your 4 star review.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyed my stay here
Stayed 1 night in Feb 2024
Response from Franz Josef TOP 10 on 17 Feb 2024
Hi,Thank you for your review. We are glad you enjoyed your stay with us.RegardsTracy Harris

8/10 Good

Suganthi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is good. Shared kitchen and shared bathrooms.
Stayed 1 night in Jan 2024
Response from Franz Josef TOP 10 on 15 Jan 2024
Thank you for your review. We are glad you enjoyed your stay.

6/10 Okay

Virginia

Disliked: Staff & service
Good value 4 money but the staff needs to b more friendly.
Stayed 2 nights in Jan 2024
Response from Franz Josef TOP 10 on 8 Jan 2024
HI Virginia,We are glad you enjoyed your stay. Franz Josef TOP 10

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy
Stayed 1 night in Jan 2024
Response from Franz Josef TOP 10 on 8 Jan 2024
Glad you enjoyed your stay with us.

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small for family but good cheap travelling option
Stayed 1 night in Dec 2023
Response from Franz Josef TOP 10 on 22 Dec 2023
Thank you for taking the time to place some feedback. We are glad you enjoyed your stay.

8/10 Good

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this place initially for the price. Franz Josef is very expensive and this place is at the cheaper end, though still not cheap compared to other locations. I was a little apprehensive. I’d stayed in holiday parks before, but this place was much more homely. I chose a room with an en suite, happy to pay more not to have to share. In the end everything was fine. Yes, the rooms are small, but for one person for one night, it was fine. I don’t think people come to Franz Josef to sit around their rooms all day. I’d certainly stay there again if I were in the vicinity and can recommend it as an economical option.
Stayed 1 night in Dec 2023
Response from Franz Josef TOP 10 on 6 Dec 2023
Hi Carole,Thank you for your feedback. We are please you enjoyed your stay with us. We hope you can return one day.RegardsFranz Josef TOP 10

6/10 Okay

roger

Stayed 1 night in Aug 2023
Response from Franz Josef TOP 10 on 22 Aug 2023
Thank you for staying with us at the Franz Josef TOP 10.

10/10 Excellent

Tony

Stayed 1 night in May 2023
Response from Franz Josef TOP 10 on 3 Jul 2023
Thank you for staying with us at the Franz Josef TOP 10.

10/10 Excellent

Deepak

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The room was clean and the bed was comfortable. Shower area and kitchen was near by.
Stayed 1 night in Apr 2023
Response from Franz Josef TOP 10 on 13 Apr 2023
Hi Deepak,Thank you for your review. We are glad you enjoyed your stay.

6/10 Okay

Allison

Travelled with partner
Liked: Staff & service
The heater didnt seem to be working properly so the man came over quite quickly and it went well after that. We didnt have milk in the fridge like we were told and once again the man bought us some. After that we discovered the light in the kitchen wasnt working couldnt ask him to come back again
Stayed 1 night in Mar 2023
Response from Franz Josef TOP 10 on 24 Mar 2023
Hi Allison,Thank you for your feedback. I understand the heater was sorted once it was brought to our attention and it was a case it had been put on the wrong setting by someone. The milk was an over site and the light was just a bulb blown and once brought to attention this was replaced immediately. You can appreciate with the number of rooms we have we do not go round and check all the bulbs everyday.

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was spacious, very clean and everything we needed to have a comfortable stay. Highly recommend.
Response from Franz Josef TOP 10. on 15 Mar 2023
Hi Judith,Thank you for your feedback. We are glad you enjoyed your stay.

8/10 Good

Maria

Liked: Cleanliness, staff & service
The view of the glaciers was great.
Stayed 1 night in Mar 2023
Response from Franz Josef TOP 10 on 15 Mar 2023
Hi Maria,Thank you for your feedback. We are glad you enjoyed your stay.

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely couple of nights at Franz Joseph Top 10. We had a family cabin for 3 of us that was very spacious, had lots of light and was very clean. Communal kitchens and bathrooms were also in excellent condition.
Stayed 2 nights in Mar 2023
Response from Franz Josef TOP 10 on 15 Mar 2023
Hi Sue, Thank you for your feedback. We are pleased you enjoyed your stay.

10/10 Excellent

margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, comfortable beds. Nice kitchen and lounge about 20 steps from bedroom. Bedroom had shower and toilet.
Stayed 1 night in Feb 2023
Response from Franz Josef TOP 10 on 25 Feb 2023
So glad you enjoyed your stay. Hope to see you again one day.

4/10 Poor

Carol

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Franz Josef TOP 10 on 15 Mar 2023
Thank you for staying with us at Franz Josef TOP 10.

8/10 Good

Fergus

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Friendly staff. Basic but clean and tidy.
Stayed 1 night in Feb 2023
Response from Franz Josef TOP 10 on 25 Feb 2023
So pleased to hear you enjoyed your stay. Hope to see you again one day.

10/10 Excellent

graham

Travelled with partner
Liked: Staff & service, property conditions & facilities
Well appointed and spacious unit had everything we required. Would definitely stay again.
Stayed 1 night in Feb 2023
Response from Franz Josef TOP 10 on 25 Feb 2023
Hi Graham,So glad you enjoyed your stay and hope to see you again one day.

10/10 Excellent

Alyssa K

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great views. Room was compact but had everything we needed. Kitchen would’ve been excellent if there was paper towel.
Stayed 2 nights in Feb 2023
Response from Franz Josef TOP 10 on 25 Feb 2023
Hi,Glad you enjoyed your stay. Noted about the paper towels and will look into this for the future.

10/10 Excellent

Karen M

Stayed 1 night in Feb 2023
Response from Franz Josef TOP 10 on 25 Feb 2023
So glad you enjoyed your stay.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen was very well stocked with
Stayed 1 night in Feb 2023
Response from Franz Josef TOP 10 on 25 Feb 2023
So pleased to hear you enjoyed your stay.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location. Excellent motel unit, clean and comfortable.
Stayed 1 night in Feb 2023
Response from Franz Josef TOP 10 on 25 Feb 2023
Glad you enjoyed your stay with us. Hope to see you again one day.

6/10 Okay

Kerry

Stayed 1 night in Jan 2023
Response from Franz Josef TOP 10 on 10 Mar 2023
Thank you for staying with us at Franz Josef TOP 10.

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cabin within a caravan park. Small bathroom, and nowhere in the room to wash dishes, but okay by Holiday Park standards. Thin walls. Guy next door snoring and snorting, so put the classical radio on low as background distraction.
Response from Franz Josef TOP 10 on 25 Feb 2023
Hi,Thank you for your feedback. Our standard cabins are very basic and are just for sleeping. Glad you were able to listen to the radio rather than the snoring. :)

8/10 Good

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Meie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Response from Franz Josef TOP 10 on 25 Feb 2023
Thank you for staying with us

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accommodating
Response from Franz Josef TOP 10 on 25 Feb 2023
Thank you for staying with us.

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

8/10 Good

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great friendly staff. Nice place, what you expect. However our sheets where quite stained, this is a let down for me.
Response from Franz Josef TOP 10 on 25 Feb 2023
Sorry to hear about your sheets. You will be pleased to know that park has changed owners and we are getting the park up to a 5* Standard.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Katherine

Travelled with family
Liked: Staff & service
Clean and friendly.
Response from Franz Josef TOP 10 on 25 Feb 2023
Glad you enjoyed your stay with us.

4/10 Poor

Colleen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No fridge or coffee/tea making facilities, one of the doors could not be opened from the outside, only has a communal kitchen to use but no covered walkway when raining and it was not clean.

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I think this business is still struggling with post covid staff shortages. Not their fault. Staff are friendly and competent. This place is old and tired though, and just can't compete with Airbnb for quality and price. Backpackers and caravanners would be well catered for, however.
Stayed 2 nights in Nov 2022

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent well run campsite.
Stayed 1 night in Aug 2022
Response from Franz Josef Top 10 on 26 Oct 2022
Hi FrancisThanks so much for your positive review- we really appreciate the feedback. Hope the rest of your travels went well.Franz Josef Top 10

10/10 Excellent

Hai

Stayed 1 night in May 2022

10/10 Excellent

Riley

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay and excellent staff
As soon as we arrived the staff were extremely friendly and helpful. They took the time to tell us about local attractions and good places to eat out. The facilities were very clean and well maintained, and the rooms were very comfortable!! The location was also incredible with a great view of the mountain and Franz Joseph glacier. Even extended our stay because we enjoyed it so much! Will definitely be returning in the future and recommend it to anyone travelling through!
Stayed 3 nights in May 2022

6/10 Okay

Belinda

Travelled with family
Very average. Facilities were basic and the room had a lingering odor. The reception was very rarely open. We were also disappointed that all entertainment in the games room came at a cost even though the pool table was not well maintained.
Stayed 2 nights in Apr 2022

8/10 Good

Anand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 2 nights in Jan 2022
Response from Franz Josef TOP 10 Manager. on 1 Feb 2022
Thank you for taking the time to leave us a comment and rating, we really appreciate it! All the best from the team here at Franz Josef TOP 10 Holiday Park.

10/10 Excellent

Tommymiller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2022
Response from Franz Josef TOP 10 Manager. on 24 Jan 2022
Hi Tommymiller, Thanks for taking the time to leave us a review about your stay at Franz Josef TOP 10 Holiday Park. We really appreciate your feedback and always take on board your comments to help us to deliver our guests an even better holiday! All the best from the team and ourselves here at Franz Josef TOP 10 Holiday Park.

8/10 Good

Grant, Belfast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice & quiet being out of town, but others in the park were noisy & spoiled it, our tip is, book a room that is not connected..
Stayed 2 nights in Jan 2022
Response from Franz Josef TOP 10 Manager. on 24 Jan 2022
Hi Grant, Thanks for taking the time to leave us a review about your stay at Franz Josef TOP 10 Holiday Park. We really appreciate your feedback and always take on board your comments to help us to deliver our guests an even better holiday! All the best from the team and ourselves here at Franz Josef TOP 10 Holiday Park.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Apr 2021
Response from LB on 5 May 2021
Thank you for your feedback.