Meeting facility

Reviews of Leonardo Hotel Offenbach Frankfurt

Leonardo Hotel Offenbach Frankfurt
Kaiserleistrasse 39, Offenbach am Main

Reviews

8.8

Excellent

Rating 10 - Excellent. 183 out of 300 reviews" "
Rating 8 - Good. 75 out of 300 reviews" "
Rating 6 - Okay. 28 out of 300 reviews" "
Rating 4 - Poor. 5 out of 300 reviews" "
Rating 2 - Terrible. 9 out of 300 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rajeshwari

Stayed 1 night in Mar 2024

10/10 Excellent

FARUK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Ivanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

obaia

Travelled with partner
Liked: Amenities
Excellent breakfast, friendly staff
Stayed 28 nights in Feb 2024

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Khashmatulla

Stayed 8 nights in Oct 2023

10/10 Excellent

Atanu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
a nice and quite hotel. limited dining options in the area. we ate at the hotel and it was ok
Stayed 1 night in Sep 2023
Response from Bilal Al-Njadat on 17 Oct 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bilal Al-Njadat General Manager

10/10 Excellent

Israel

Travelled with group
Stayed 3 nights in Sep 2023
Response from Bilal Al-Njadat on 17 Oct 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bilal Al-Njadat General Manager

10/10 Excellent

Mahdee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel stands out for its exceptional cleanliness, and it excels in efficient ventilation throughout the premises, even in the elevators. The rooms are comfortably air-conditioned and well-insulated against noise. One potential enhancement I'd suggest is providing more single-piece beds instead of the majority being two singles joined together, as it can be uncomfortable for sleeping. Additionally, I recommend that the housekeeping staff replenish liquid soaps and supply more coffee cartridges and sugar on a daily basis, as the current quantities left in the rooms tend to be insufficient.
Stayed 8 nights in Sep 2023
Response from Bilal Al-Njadat on 17 Oct 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bilal Al-Njadat General Manager

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business in Offenbach
Spent 3 nights at The Leonardo recently and I must say everything about the hotel exceeded my expectations, in particular the genuinely warm welcome from staff in particular Sheriff. I would highly recommend this hotel if visiting Offenbach
Stayed 3 nights in Aug 2023
Response from Bilal Al-Njadat on 17 Oct 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bilal Al-Njadat General Manager

6/10 Okay

Albi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked double bed and given 2x single bed together with individual blankets. Not great when travel as couple. And rude and disrespectful receptionist.
Stayed 1 night in Aug 2023
Response from Bilal Al-Njadat on 17 Oct 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bilal Al-Njadat General Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Eh
Good, but front desk staff was rude to us, and charged us 18 euro for parking.. its normally 10
Stayed 1 night in Jul 2023
Response from FO on 15 Aug 2023
Dear Guest,Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and hope to see you again soon!Best regards,Your team from the Leonardo Hotel Offenbach

8/10 Good

Carole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good standard of hotel, 10 minute walk from S-Bahn station. Very spacious and comfortable room. Good breakfast, if lacking one or two things (such as a toaster).
Stayed 2 nights in Jul 2023
Response from FO on 15 Aug 2023
Dear Guest,Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and hope to see you again soon!Best regards,Your team from the Leonardo Hotel Offenbach

10/10 Excellent

Eun Young

Stayed 1 night in Jul 2023
Response from FO on 15 Aug 2023
Dear Guest,Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and hope to see you again soon!Best regards,Your team from the Leonardo Hotel Offenbach

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel
Very nice hotel, friendly staff. Exceeded our expectations. Definitely recommend!
Stayed 1 night in Jul 2023
Response from FO on 15 Aug 2023
Dear Guest,Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and hope to see you again soon!Best regards,Your team from the Leonardo Hotel Offenbach

10/10 Excellent

Sanaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love it love it love it, me and my family were so happy there everything it was amazing. We’re appreciating them for their kind and respectful and to make our stay very very comfortable.
Stayed 1 night in Jul 2023
Response from FO on 15 Aug 2023
Dear Guest,Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and hope to see you again soon!Best regards,Your team from the Leonardo Hotel Offenbach

10/10 Excellent

Nicole

Stayed 1 night in Jun 2023
Response from FO on 15 Aug 2023
Dear Guest,Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and hope to see you again soon!Best regards,Your team from the Leonardo Hotel Offenbach

10/10 Excellent

Hamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق جميل بجانب النهر وماكدونالدز قريب من المكان
Stayed 2 nights in Jun 2023
Response from FO on 15 Aug 2023
Dear Guest,Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and hope to see you again soon!Best regards,Your team from the Leonardo Hotel Offenbach

10/10 Excellent

Dionne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night for an event, it was clean and close enough to public transportation.
Stayed 1 night in Jun 2023
Response from FO on 15 Aug 2023
Dear Guest,Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and hope to see you again soon!Best regards,Your team from the Leonardo Hotel Offenbach

4/10 Poor

Khrystyna

AC didn’t work properly; doors were broken and smelly room.
Stayed 2 nights in Jun 2023
Response from FO on 15 Aug 2023
Dear Guest,Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and hope to see you again soon!Best regards,Your team from the Leonardo Hotel Offenbach

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with a nice breakfast. Rooms are nicely decorated, comfortable bed. Clean. Staff seemed nice too. Parking was on the expensive side. Overall a lovely hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

Sergiu

2/10 Terrible

David

Stayed 2 nights in Oct 2022

10/10 Excellent

Rodolfo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but not so easy connection to the train, the roads under construction.

10/10 Excellent

Hilli Hassan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The restaurant is open only for specific hours and bar was closed.
Stayed 2 nights in Oct 2022

2/10 Terrible

Rafal

Disliked: Staff & service, amenities, property conditions & facilities
No go zone
Stayed 3 nights in Sep 2022

6/10 Okay

SWIFT

Stayed 2 nights in Oct 2022

4/10 Poor

RICHARD

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
small bed. mattress worn out.
Stayed 1 night in Sep 2022

2/10 Terrible

Millie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very bad restaurant people's nasty and rude
Stayed 3 nights in Sep 2022

8/10 Good

sankar

Stayed 1 night in Sep 2022

10/10 Excellent

Uwe

Stayed 1 night in Jul 2022

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Aug 2022

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money stay
Great hotel. Brilliant room. Spacious. The lack of 'day' time food access was slightly annoying. In general a great business stay
Stayed 2 nights in Sep 2022

8/10 Good

Marisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to transportation.
Stayed 2 nights in Aug 2022

10/10 Excellent

Davidson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Francisco

Stayed 2 nights in Aug 2022

8/10 Good

Tess

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice for a night visit. It was clean and seemed to be well kept. However, the location's surroundings, which will be nice, is under considerable construction making it a little hard to get to the local metro. The area has a make shift pathway to get to the metro and from the metro back to the property. Once the construction is over it should be fine.
Stayed 1 night in Aug 2022

10/10 Excellent

ISSAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Aug 2022

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was extremely clean! The breakfast was hot and fresh. The toilets on the lobby floor were impeccable!
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

Shazia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 8 nights in Jun 2022

2/10 Terrible

Mun Ling

Hotel room cancelled without notice, terrible!
My husband & I booked the hotel for 3 days 2 nights but we were 1 day late to check in due to personal issue. We informed the hotel in advance that we will check in late. When we arrived at the hotel at 9pm, we were told our guaranteed booking was cancelled. Worst thing was there is no available room for us. We were very shock that Hotel.com or the Leonardo Hotel just cancelled our guaranteed & paid hotel booking. It was a terrible experiences for us to look a hotel at night!
Stayed 3 nights in May 2022

10/10 Excellent

Marinelli

Stayed 1 night in May 2022

10/10 Excellent

Dorde

Stayed 1 night in Apr 2022
Response from Herzlichen Dank on 13 Apr 2022
Lieber Gast, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat, und hoffen Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Team vom Leonardo Hotel Offenbach

10/10 Excellent

Mattis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Danke für die Bewertung on 8 Apr 2022
Lieber Mattis, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat, und hoffen Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Team vom Leonardo Hotel Offenbach

10/10 Excellent

Mina

Stayed 2 nights in Feb 2022

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time. The family room was really big and service was exceptionally friendly.
Stayed 2 nights in Jan 2022