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Reviews of B&B HOTEL Frankfurt-Messe

3 out of 5
B&B HOTEL Frankfurt-Messe
Leonardo-da-vinci-allee 40, Frankfurt, HE

Reviews

7.8

Good

Rating 10 - Excellent. 57 out of 218 reviews" "
Rating 8 - Good. 102 out of 218 reviews" "
Rating 6 - Okay. 40 out of 218 reviews" "
Rating 4 - Poor. 12 out of 218 reviews" "
Rating 2 - Terrible. 7 out of 218 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anatoliy, Greaham

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mohamed

Stayed 1 night in Nov 2023

10/10 Excellent

Adrians

Stayed 3 nights in Oct 2023
Response from Jennifer on 18 Nov 2023
Lieber AdriansVielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Jennifer

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, property conditions & facilities
Others
Stayed 1 night in May 2023

8/10 Good

Mazhar

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No water, fridge nor coffee maker. Why?
Stayed 1 night in Feb 2023
Response from Jennifer on 16 Feb 2023
Dear Mazhar,thank you very much for your review.We are a 2 star Hotel so that is why we have no fridge in oure rooms.We have caffee and wather at our bar.We hope this helped you.Thank you very much for yor stay.Stay healthy.Best regardsJennifer

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Lam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Jennifer on 27 Jul 2022
Sehr geehrter Lam, wir danken Ihnen herzlich, dass Sie sich die Zeit genommen haben, unser Haus das ibis Frankfurt City Messe zu bewerten. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Jennifer

8/10 Good

Guran Florin

Stayed 2 nights in Aug 2021

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
comfortable hotel but with basic rooms. the location although not in the centre can be easily accessed by tram just outside the hotel.housekeeping not that good as they forgot to clean my room on one of the days. Overall, okay for a couple of days.
Stayed 2 nights in Aug 2019

8/10 Good

Jacqueline

Liked: Cleanliness
Stayed 2 nights in Apr 2019
Response from Jennifer on 15 Apr 2019
Sehr geehrte Jacqueline, vielen Dank, dass Sie sich Zeit genommen haben, unser Ibis Frankfurt City Messe zu bewerten. Wir hoffen Sie bald wieder in unserem Haus begrüßen zu dürfen. Mit freundlichen Grüßen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Jennifer on 15 Apr 2019
Sehr geehrter Gast, Vielen lieben Dank, das Sie sich Zeit genommen haben, unser Hotel zu Bewerten. Wir würden uns freuen, Sie bald wieder in unserem Haus begrüßen zu dürfen. Mit freundlichen Grüßen

6/10 Okay

Christopher

Stayed 1 night in Nov 2018
Response from Jennifer on 15 Apr 2019
Sehr geehrter Christopher, vielen Dank, für Ihre Bewertung. Wir hoffen Sie bald wieder bei uns Begrüßen zu dürfen Mit freundlichen Grüßen

8/10 Good

Ed, Victoria Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a tram stop just outside the door that takes you straight to the city centre. The hotel is set up for groups and business travel. The breakfast is good as well.
Stayed 1 night in Oct 2018
Response from Jennifer on 15 Apr 2019
Dear Ed, Thanks a lot for your review. We hope to see you soon again. Greetings

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to transport
The hotel is very close to a tram stop that takes you straight to the city. The rooms are not large but are clean and comfortable.
Stayed 2 nights in Aug 2018

6/10 Okay

A, SFO

Small Hotel not far from airport and city center.
We were coming to town for tour with group , our room were okay, however some rooms need renovation badly, wall paper in bathroom and room were ripped.
Stayed 1 night in Mar 2018

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here a few times before. Decent breakfast, comfortable room, quiet location. Next to the Number 17 tram stop, so 10-15 minutes into the Messe.
Stayed 7 nights in Oct 2017
Response from KPSprungk on 7 Nov 2017
Dear Anthony, thank you very much for taking the time to share your experiences with us. We are delighted to hear that you had an enjoyable stay at the Ibis Frankfurt City Messe and we hope to welcome you soon in nearer future. Best regards Eda Simon Front Office

8/10 Good

Cornelia Sonja

Liked: Cleanliness, property conditions & facilities, room comfort
Overall a nice enough place with decent breakfast, only downside: apart from one staff member most team -members appeared rather unconcerned that the designated disabled parking spaces were constantly used by clearly fully abled people with basement parking spaces too narrow for wheelchair users. Good location to get into town by tram. Roll-in shower is well laid out.
Stayed 4 nights in Jun 2017

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Two nights, personal business.

6/10 Okay

Marcelo

Disliked: Property conditions & facilities
The room needs to be refurbished. The carpet was dirty with stains. I also smelled like humidity or something like that. Even so, the sheets were clean

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, comfortable, and a good deal.
My first stay at the IBIS for the Frankfurt Book Fair, and not my last. Via hotels.com, this was an excellent deal for the Fair week, conveniently located (8 minutes by tram); the room was clean, and the breakfast buffet excellent. Will definitely be back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely stay. I would stay there again. Very Pleasing

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

LAI CHIN, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short pleasant stay
Checked in on 16 July 2015 at 2230 hrs and checked out next morning at 0830 hrs. Even though it was a very short stay, I was happy with the service provided. The room was clean and comfortable.
Response from KPSprungk on 28 Jul 2015
Dear Lai Chin, We very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus-Peter Sprungk

8/10 Good

Julie, Collinsville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and affordable
Just needed a hotel for a few days leading up to my departure from Europe (flying from Frankfurt International airport). I was seeking an inexpensive option and this met my needs. Room was clean and reasonably comfortable...not overly spacious, but not too small. Staff at check in and check out was friendly and professional. Very close to a tram line that goes directly to the main train station, which then provides easy access to the airport. Would consider staying there again if I return to Frankfurt. Away from the city center, but it is easily accessible.

10/10 Excellent

JULIE, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - impressedwith this Ibis
Great Ibis, modern decor and furniture in public areas . Rooms were very clean, spacious and comfortable, quiet too, had a good nights sleep on 5th floor overlooking park. Perfect location for us as we were going to the Stadion am Brentanobad. Staff told us bus 34 would take us there, they were very helpful, attended to all our needs. Tram into Frankfurt was just around corner, approx 10 mins to centre/main station. Ideal for us as didn't want to be right in the centre, also a great location if you are driving as just off a main road, has car parking and there is a petrol station nearby. Food was good and free wi fi. the only negatives I can find is no tea/coffee making facilities in the room and towels a bit old and thin, but would definitely stay here again, really pleasant 2 night stay - great price too.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near Messe Frankfurt
Very conveniently located. Good clean hotel with quiet efficiency.

10/10 Excellent

Simon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the Messe
Great access to the messe via tram. Clean hotel with friendly, helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to the tram.
Really close to the tram stop. Lovely hotel for those on a budget. Friendly staff and all mod cons.
Response from KPSprungk on 20 Jan 2015
Dear guest, We very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus-Peter Sprungk

10/10 Excellent

Rolf, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
caring staff ,excellent service
Response from KPSprungk on 17 Oct 2014
Dear Rolf, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus-Peter Sprungk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You know what to expect when you book an Ibis Hotel. Predictably clean and tidy. Nothing special, but staff here are friendly and helpful. Good location for the Messe with tram stop just around the corner. Nice park with a lake a 2 minute walk away.
Response from KPSprungk on 5 Sept 2014
Dear guest, We very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus-Peter Sprungk

6/10 Okay

Mario, Germany

What you'd expect
For the price, the room and service was fine. Everything practically right down the middle. Although, my friends stayed at the QGreen down the road for the same price and it was a level better than Ibis.
Response from KPSprungk on 5 Sept 2014
Dear Mario, We very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus-Peter Sprungk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sparhawk12345, UK

Liked: Staff & service
Disliked: Room comfort
This is an Ibis hotel so you know what to expect. Very basic, bed is comfortable but chair at desk is definitely not for any extended period of time. It is a good place to stay for cheap with easy tram service direct into the city centre from around the corner. The petrol station outside the front is good for snacks but if you want shopping that is a bit of a walk, or a trip on the tram. Handy for the Messe on the same tram line.
Response from KPSprungk on 27 Jul 2014
Dear Sparhawk12345, We very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Klaus-Peter Sprungk

8/10 Good

wendy, toronto Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant stay in Frankfurt
Located on the tram line with easy access to the Messe Fair. The hotel was clean and comfortable.

6/10 Okay

Brian, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities
Typical Ibis hotel
Nothing special and nothing bad about this Ibis. For the money it is a great deal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service
Needs a gym and free wifi in the rooms as well

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Ibis Messe - not that close
I booked this hotel because I thought it was walking distance from the Messe ( as per title). It was a 10 minute taxi drive.Also the TV did not work and I complained 3 times. On a positive note the breakfast for €10 was very good value

6/10 Okay

Dustin

Liked: Cleanliness, staff & service
Zweckmäßig eingerichtet
Stayed 1 night in Apr 2024

8/10 Good

Jayce

Stayed 3 nights in Mar 2024

10/10 Excellent

Gina-Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Super Anbindungen zu Autobahn und Straßenbahn!!! Perfekt. Nettes Personal und die Zimmer sind sauber! Alles was man braucht. :-)
Stayed 1 night in Mar 2024
Response from Jennfier on 6 Apr 2024
Sehr geehrte Gina-Marie,wir bedanken uns herzlich, dass Sie sich die Zeit genommen haben, unser Haus zu bewerten.Wir freuen uns über Ihren positiven Kommentar bezüglich unserem Personals und unserer Zimmer.Wir hoffen Sie schon bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenJennifer Stiefel

8/10 Good

Alaa eddine

Travelled with family
Zufrieden insgesamt. Das Hotel ist günstig und sauber
Stayed 1 night in Mar 2024
Response from Jennifer on 6 Apr 2024
Sehr geehrter Alaa eddine, vielen Dank für Ihr Feedback. Wir freuen uns zu hören, dass Sie mit der Sauberkeit unseres günstigen Hotels zufrieden waren. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Jennifer

8/10 Good

Andrej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 1 night in Mar 2024
Response from Jennfier on 6 Apr 2024
Sehr geehrter Andrejhaben Sie vielen Dank, dass Sie sich die Zeit genommen haben unser Haus zu bewerten.Wir hoffen Sie schon bald wieder bei uns begrüßen zu dürfen.Mit freundlichen grüßenJennifer

8/10 Good

Guido

Stayed 1 night in Mar 2024
Response from Jennifer on 6 Apr 2024
Sehr geehrter Guido,haben Sie vielen Dank, dass Sie sich die Zeit genommen haben unser Haus zu bewerten.Wir hoffen Sie schon bald wieder bei uns begrüßen zu dürfen.Mit freundlichen grüßenJennifer

4/10 Poor

Ludwig

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Das Zimmer war nicht sauber. Gerade unterm Bett waren die Bierdeckel vom Vorgänger. Auch das Frühstück war sehr sporadisch. Dafür ist es zu teuer...
Stayed 1 night in Feb 2024
Response from Jennifer on 6 Apr 2024
Sehr geehrter Herr Ludwig,wir danken Ihnen von Herzen, dass Sie sich die Zeit genommen haben, unser Haus zu bewerten. Es tut uns leid, dass wir Ihre Erwartungen nicht treffen konnten und auch das Sie schlechte Erfahrung mit Ihrem Zimmer hatten, zählt natürlich nicht zu unseren B&B Standards. Wir nehmen uns Ihre Bewertung zu herzen und werden dies umgehend prüfen. Wir hoffen auf eine weitere Chance, Ihr Vertrauen in uns wieder zu bekommen.Mit freundlichen GrüßenJennifer

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel übertrifft die Bewertungen im Internet
Verstehe wirklich nicht wieso das Hotel bei vielen Gästen so schlecht abschneidet. Über meinen Aufenthalt kann ich mich null beschweren. Hotel ist in einer guten Lage zur Messe, mit den ÖPNV ist es in ca 20 Minuten vom HBF entfernt. Die Mitarbeiter an der Rezeption sind sehr freundlich, die Zimmer haben den B&B Standard, obwohl ich schon in schlechteren Zimmern in der Hotelkette war. Die schlechten Bewertungen im Internet über das Hotel sind für mich nicht nachvollziehbar, obwohl ich schon Angst hatte, das die Bewertungen stimmen :)
Stayed 1 night in Feb 2024
Response from Jennifer on 6 Apr 2024
Sehr geehrter Tobias, wir bedanken uns sehr herzlich, dass Sie unser Haus bewertet haben.wir sind sehr berührt von Ihrem Positiven Kommentar bezüglich Ihres Aufenthalts, denn für uns ist es die schönste Belohnung zu wissen, dass Sie sich als Gast bei uns wohlgefühlt haben.Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenJennifer

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
basic hotel
Prima basic hotel voor beursbezoek of overnachting onderweg. Is op loopafstand van openbaarvervoer naar de stad of naar de beurs. Hotel zelf is heel simpel, veel kamers en geen luxe, je ziet ook dat het een ouder gebouw is en de kamers zijn ook niet meer de mooiste. Bar is beperkt in aanbod en ontbijt is heel simpel (maar voor de prijs mag je daar eigenlijk niet over klagen). De kamers zijn simpel, maar wel ruim en geluidsdicht (dat laatste is echt een heel groot voordeel).
Stayed 2 nights in Jan 2024