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Reviews of NOVINA HOTEL Herzogenaurach Herzo Base

4.5 out of 5
NOVINA HOTEL Herzogenaurach Herzo Base
Olympiaring 90, Herzogenaurach, BY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 465 out of 742 reviews" "
Rating 8 - Good. 240 out of 742 reviews" "
Rating 6 - Okay. 28 out of 742 reviews" "
Rating 4 - Poor. 5 out of 742 reviews" "
Rating 2 - Terrible. 4 out of 742 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Stayed 1 night in Jul 2023

10/10 Excellent

Patsy Helen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and polite
Stayed 6 nights in Apr 2023

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Khawaja Javaid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2022

10/10 Excellent

eran

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient if you are visiting adidas
It's a nice clean hotel with onsite bar and restaurant with parking and free breakfast. It's little away from the town. Erlangen is about 20' away by car, or taxi which quickly arrive. Very convenient if you are visiting/ working at adidas - which is a 8-9 mins on foot.
Stayed 2 nights in Oct 2021

10/10 Excellent

Megan

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to check in lovely & clean
Stayed 1 night in Sep 2021

10/10 Excellent

Viktor

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The staff was very helpful and organised anything I needed!
Stayed 13 nights in Aug 2020
Response from Novina Team on 14 Sept 2020
Thanks for your rating We hope to see you again soon at Novina.

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcome stopover
Considering the circumstances posed by the coronavirus pandemic the hotel was superb. Social distancing is strictly observed whilst managing to offer a personal touch
Stayed 1 night in Aug 2020
Response from NOVINA HOTEL Herzogenaurach Herzo-Base on 11 Aug 2020
Dear Guest. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your NOVINA HOTEL Herzogenaurach Herzo-Base

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great restaurant with delicious dishes. Breakfast is great. Comfortable rooms, close to Nüremberg and to our surprise, Adidas, Puma and Nike 5 minutes far
Stayed 1 night in Dec 2019

10/10 Excellent

Al

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Novina
Lovely all round, Staff are friendly; breakfast is great. close to client
Stayed 1 night in Aug 2019
Response from Markus Hofmeister on 10 Sept 2019
Dear Kristina. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your NOVINA HOTEL Herzogenaurach Herzo-Base

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel with very friendly staff. I really recommend this to everyone.
Stayed 3 nights in Aug 2019
Response from Markus Hofmeister on 24 Aug 2019
Dear Guest. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your NOVINA HOTEL Herzogenaurach Herzo-Base

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to the town and relatives. There used to be a coffee maker in the rooms. This visit there was no brewed coffee in the room.. :( Very clean rooms and a great breakfast was offered. I always felt safe there.
Stayed 7 nights in Jul 2019
Response from Markus Hofmeister on 24 Aug 2019
Dear Guest. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your NOVINA HOTEL Herzogenaurach Herzo-Base

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Scott

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bare Bones Accomodations
This is a very bare bones hotel. Beds, pillows and linens are low quality. Close to Adidas headquarters, but other than that, not a good hotel.
Stayed 2 nights in Jul 2019
Response from Markus Hofmeister on 24 Aug 2019
Dear Guest. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Your NOVINA HOTEL Herzogenaurach Herzo-Base

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with good gym.
Business stay.
Stayed 1 night in Apr 2019
Response from NOVINA HOTEL Herzogenaurach Herzo-Base on 10 May 2019
Dear Guest. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your NOVINA HOTEL Herzogenaurach Herzo-Base

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
A bit far away but new and modern: great breakfast buffet.
Stayed 1 night in Mar 2019
Response from Maya Schütz - Reception on 13 Mar 2019
Dear Guest. Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your NOVINA HOTEL Herzogenaurach Herzo-Base

10/10 Excellent

Byeongjo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

MercedesGabby, North Carolina us

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to city and airport. Quite get away. Our 2 visit will plan for a 3rd. Food outstanding.
Stayed 5 nights in Dec 2018

10/10 Excellent

Richard, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel
Stayed here while doing a long distance drive. Lovely hotel, friendly staff, clean and great breakfast! Would return!
Stayed 1 night in Dec 2018
Response from Kevin Klenke - Night Audit on 30 Dec 2018
Dear Guest, Thank you for your evaluation. We are glad to hear that you enjoyed the stay with us. We hope to see you again in the future. Your NOVINA team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel,very helpful staff. Highly recommended.
Stayed 1 night in Dec 2018
Response from Kevin Klenke - Night Audit on 30 Dec 2018
Dear Guest, Thank you for your evaluation. We are glad to hear that you enjoyed the stay with us. We hope to see you again in the future. Your NOVINA team.

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Kevin Klenke - Night Audit on 1 Jan 2019
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Es freut uns zu hören, dass es Ihnen bei uns gefallen hat. Wir hoffen Sie in Zukunft wieder bei uns begrüßen zu dürfen. Ihr NOVINA Team.

10/10 Excellent

Jeongsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel but hard to access because there is a load construction near the hotel
Stayed 1 night in Jul 2018
Response from Kevin Klenke - Night Audit on 26 Nov 2018
Dear Guest, Thank you for your evaluation. We are glad to hear that you enjoyed the stay with us. We hope to see you again in the future. Your NOVINA team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Kevin Klenke - Night Audit on 26 Nov 2018
Dear Guest, Thank you for your evaluation. We are glad to hear that you enjoyed the stay with us. We hope to see you again in the future. Your NOVINA team.

10/10 Excellent

Prasad

Suprisingly spacious and unexpected add-ons!
Good spacious rooms, good facilities in the room. Ample parking space. Good range at breakfast. And the mini-bar is free!
Stayed 1 night in Aug 2018

10/10 Excellent

Yong, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good faciliy, service and food quality !!! Location is also very convenient yo reach to various shopping area....
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Business stay, will stay again
Great place to stay, however not close to anything but adidas.
Stayed 3 nights in Aug 2018

10/10 Excellent

Anshuman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

J, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
A top class business hotel. Very new, very good facilities and very well run
Stayed 2 nights in Jun 2018
Response from Kevin Klenke - Night Audit on 28 Jun 2018
Dear Guest, Thank you for your evaluation. We are glad to hear that you enjoyed the stay with us. We hope to see you again in the future. Your NOVINA team.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Very nice hotel with a great breakfast. A bit out of the way
Stayed 1 night in May 2018
Response from Kevin Klenke - Night Audit on 28 Jun 2018
Dear James, Thank you for your evaluation. We are glad to hear that you enjoyed the stay with us. We hope to see you again in the future. Your NOVINA team.

10/10 Excellent

Mrs a l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute stop over
We decided to stay here on our way back to calais, the hotel was lovely and clean, the staff were all very friendly and understood English, and spoke it very well.The room was very big and the breakfast was plentiful.
Stayed 1 night in May 2018
Response from Kevin Klenke - Night Audit on 28 Jun 2018
Dear Guest, Thank you for your evaluation. We are glad to hear that you enjoyed the stay with us. We hope to see you again in the future. Your NOVINA team.

10/10 Excellent

Marilin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay.
It was a very nice and spacious hotel. Very comfortable and also the service and staff was amazing
Stayed 1 night in Mar 2018
Response from MB on 20 Mar 2018
Thank you for your nice review We hope to see you again soon in the Novina Hotel. Novina Hotel herzogenaurach

10/10 Excellent

Jens Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from MB on 10 Jan 2018
Dear Bedner, thank you for your nice review. The Novina team would be delighted to welcome you back some day. Novina Hotel Herzogenaurach

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, great food, excellent service.
We booked the room as an overnight stop on a long journey. There was plenty of free parking space, friendly multi-lingual reception staff and a large room with bath/shower sink and WC. We had an excellent dinner with wine at a reasonable price and a very good buffet breakfast which was included in our very reasonable room rate. Only two small things which could have been better, the first was a choice of pillows, those we had were very soft and we prefer firm pillows, and greater noise insulation between the rooms. We went to bed and could hear absolutely everything in the next room, and the occupants were just talking and laughing but it was very audible and annoying as we needed sleep!
Stayed 1 night in Dec 2017
Response from Novina Hotel on 3 Jan 2018
Dear Jill, Thank you for your evaluation. We are glad to hear that you enjoyed the stay with us. We apologize though for the sound insolation. We will point this out to our Management department. We hope nonetheless to see you in the future. Kind regards, your NOVINA Team.

10/10 Excellent

carl, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on way to Munich
Nice Sauna & Great Thread Mill Running Machine Excellent In Room Food Service Clean and nice room Quiet and good mattress Very friendly staff
Stayed 1 night in Oct 2017
Response from NOVINA HOTEL Herzogenaurach on 5 Nov 2017
Thank you for your good raiting. For the TV in the gym is also a remote controle so our guests can switch the channels and turn off or louder the volume. Our receptionteam can show our guests any time, if they got a question. We would be happy to welcome you back soon.

10/10 Excellent

elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality international hotel, clean, comfortable, great value
Stayed 2 nights in Oct 2017
Response from Novina Hotel on 5 Nov 2017
Thak you for your good rating. We would be happy to welcome you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
Response from Novina Hotel on 5 Nov 2017
Thank you for your rating. We would be happy to welcome you back soon. Your NOVINA HOTEL Herzogenaurach

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from Novina Hotel on 24 Oct 2017
Thank you for your nice review Novina Hotel Herzogenaurach

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sport - You bet
When you're into sports, especially football, then you'll love this hotel. If you're into sports apparel, you'll love the area - major sports brands have their factory outlets within walking distance - be it three stripes, a swoosh or an angry kitten.
Stayed 1 night in Aug 2017
Response from Novina Hotel on 16 Oct 2017
Thank you for your good raiting. We hope to welcome you back soon. Your NOVINA HOTEL Herzogenaurach

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay.
Stayed 1 night in Sep 2017
Response from Novina Hotel on 24 Oct 2017
Thank you for your nice review We hope to see you again soon in the Novina Hotel. Novina Hotel Herzogenaurach

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Response from Novina Hotel on 24 Oct 2017
Thank you for your nice review We hope to see you again soon in the Novina Hotel. Novina Hotel Herzogenaurach

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Maybe it was just me, but I was confused by the hotel key at first. Didn't know that I had to stick the key in the slot to turn on the lights. Once I had that figured out - everything else was great. I loved the breakfast which was extensive. I liked the way they tried to be eco-conscious with bath amenities. The only downside was the really weak wi-fi signal. Wasn't as big a deal since I only stayed there one night. It was a great location if you were there for Adidas which was literally next door.
Stayed 2 nights in Sep 2017
Response from Novina Hotel on 24 Oct 2017
Thank you for your nice review We hope to see you again soon in the Novina Hotel. Novina Hotel Herzogenaurach

10/10 Excellent

bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Everything was perfect! Big and clean room, friendly staff , very good breakfast.
Stayed 1 night in Sep 2017
Response from Novina Hotel on 24 Oct 2017
Thank you for your nice review We hope to see you again soon in the Novina Hotel. Novina Hotel Herzogenaurach

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I would return without hesitation.
Stayed 1 night in Aug 2017
Response from Novina Hotel on 24 Oct 2017
Thank you for your good review We hope to see you again soon in the Novina Hotel. Novina Hotel Herzogenaurach

10/10 Excellent

Zivile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017