Reception

Reviews of Hotel San Rafael

3 out of 5
Hotel San Rafael
Rua Almirante Barroso, 1660, Foz do Iguaçu, PR

Reviews

8.8

Excellent

Rating 10 - Excellent. 483 out of 1001 reviews" "
Rating 8 - Good. 392 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 26 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, amenities
We had a good experience with this hotel. My room was a little musty smelling but it didn’t bother me at all. There’s no fan in the bathroom. The pool was lovely! The rooms were quiet. The breakfast was really fantastic. Staff was helpful. They were not all bilingual so sometimes we had to wait because we also weren’t bilingual.
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
What is extremely great value for the price? The staff and accommodations were excellent. Nabil’s restaurant is fabulous food and is a five minute walk
Stayed 1 night in Dec 2023

6/10 Okay

DALVANA REGINA

Stayed 1 night in Nov 2023

6/10 Okay

Mauricio

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The hotel is located in a nice area, we felt safe walking around, etc. Our room smelled terrible, it was ok, but the property is very old

10/10 Excellent

Edith Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Mejor atención, de unos de los recepcionista
Stayed 5 nights in Jan 2023

10/10 Excellent

Sreenivas, Mitcham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay; however the elevators are funky design. Slight risk if you are waiting for elevators

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Breakfast.
Would stay there again. Economic local buffet restaurant attached to hotel. Tour desk for famous restaurant show and Iguazú booking. Full buffet breakfast. Big swimming pool. Outside view from room was street, but it was good for checking the weather. Extra shower nozzle next to comode not strong, but worked. Need more Uber drivers, but good for trips to see JL Shopping. Left valuable in room and hotel honest and holding for pickup or delivery. Front desk knowledgeable and attentive.
POOL
WIDE STAIRS
OUTSIDE VIEW
GROUND FLOOR
Stayed 4 nights in Mar 2022

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like staff and facilities, breakfast very good.
Stayed 2 nights in Mar 2022

10/10 Excellent

Samuel

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was fantastic!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo benefício
Hotel de excelente custo benefício. Bem localizado em região central, quartos sempre limpos. Café da manhã simples, mas bom.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The hotel esa great, the food Was ok, friendly staff, clean room, nothing else
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Value for money. Poor shower pressure in 4th floor
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
we have enjoyed staying there
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean but it lacked a few items in the room. There was no kettle to make coffee or tea and there was no iron to touch up our clothes. Most average hotels have these items. Also the towels were very stiff.
Stayed 1 night in Jul 2019

10/10 Excellent

BrianWesley, Itacaruare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Friendly staff, clean room, great breakfast buffet at a reasonable price.
Stayed 1 night in May 2019

8/10 Good

Justin

Liked: Staff & service, room comfort
Dated, No frills budget hotel.
hotel dated as most Brazilian hotels. Room spacious with comfortable bed. Bathroom cleanliness could be better, Hair’s and stained towels. Breakfast very good. Hotel has an onsite buffet restaurant but not owned by hotel so you have to pay cash. This restaurant is cheap but food quality not so great. Pool area nice and clean. Generally a budget hotel with reasonable prices and no frills. Quality matched the cheap price paid.
Stayed 3 nights in Apr 2019

8/10 Good

Valdineia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

8/10 Good

M., Hilton, Kwazulu Natal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and outside facilities were great. The location not too bad, but streets outside very noisy at night. The staff were very friendly and helpful.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful staffs, cleaning room, the WiFi not so fast.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for tourist, families and working people
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and good location.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, clean, nice staff and wonderful breakfast
Stayed 4 nights in Sep 2018

10/10 Excellent

Martin, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great downtown hotel
This is a convenient and comfortable hotel. Very reasonably priced. Clean and comfortable and staff very helpful and friendly.
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Alex, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Mine experience; l have visited more than 80 countries and use to live in more than 100 hotels
Stayed 2 nights in Feb 2018

8/10 Good

Scott, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel with good breakfast and buffet dinner.
Tourist information desk right in the hotel lobby that booked a cab driver for me to visit Iguazu Falls. Perfect, although do know that this hotel is in Brazil.
Stayed 1 night in Feb 2018

8/10 Good

Wai Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推薦的酒店
交通方便,早餐豐富,職員友善樂於幫㫑旅客
Stayed 1 night in Nov 2017

8/10 Good

john, auckland, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very frienfly staff.
The hosts are extremely warm and friendly. We even received a gift as it was easter! The room was on the small side. However, since we were only there for 1 night it didnt matter. If you wonder about the hotel restaurant, I cannot rate it high enough. We were looking for a more 'Argentinean' experience but decided to try the Italian restaurant. Wow! The best Italian meal I've had. Your hosts can tell you about their italian heritage. You will enjoy!

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but I am not sure it is quite 4 stars. For example, they don't have a gym. They do have a swimming pool outdoors, which must be nice in summer. (I was staying there in winter and the weather was not very warm.) Also, there were ants in my room. They were tiny and did not bother me too much, but still this is not what I would expect in a 4 star hotel.

10/10 Excellent

Arlilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the money.
Walking distance to shopping and bus stop. Room and hotel was clean. Bad is comfortable. Personnel from reception, was friendly and helpful. Breakfast is good. The only down side are: room a bit small (but this is general in many places in Brazil), and the bathroom should be better vented (a fan would help). Overall was a pleasant stay here.

10/10 Excellent

Néstor H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Néstor, Foz do Iguacu - Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just greatttt
Super

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great for the price. The breakfast was really good. Wifi in the room was really not connecting.

8/10 Good

Carl Philip, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good single bedroom, excellent breakfast
Great value for money. Room: great size for single bedroom, wifi was great, bathroom great. Airconditioner was a little noisy, the door was not sound insulated so there was lots of noise getting through the door. The neighborhood: it's next to a busy street in the day but after 7 pm it's dead. Good thing is that restaurant streets are just 5-10 minutes walk away. Breakfast: one of the best hotel breakfast I ever had.

10/10 Excellent

Brenda , Buenos Aires. Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option downtown
It was a good option to stay downtown in Foz. The hotel was as described, people very nice, good reataurant and travel agency inside. We rented a room for 4 and it was fine but a little crowded. But the beds were confortable. I would only suggest maintanance on the hall way. The carpet was a little bit old and not in good shape. Nice pool, a must in Iguazú!

2/10 Terrible

Pedro, Dallas, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They don't honor bookings!
Do not stay at this hotel! I booked a few days in advance, but arrived late at night to find that they had overbooked the hotel! What the frick! They then sent me to a cheaper hotel nearby that had rooms available. Definitely not the same level of comfort I had booked, so I cancelled the reservation and went on my way to find another hotel online at 3am in the morning. Unless you want to deal with this, don't book it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but location is not good
The room was good and staff was so good. Close to the station is good, but not safe area.

8/10 Good

Claire, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
extremely good value for money
very central location, great amenities ie pool, breakfast, safe in room, spacious bathroom. extremely good value for money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to falls
Was very easy to get to the Argentinian and Brazilian side of the falls. Taxi or bus easy to get to falls. We arrived on a Sunday and there was no one on the tour desk but on week days they were there and were helpful.

8/10 Good

Natacha, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Near the downtown, easy to take a bus to the airport, the falls and to go Itaipu, close the hotel has a restaurant.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
We stayed on the 8th floor and the gym was on the 9th floor. So kept hearing people working out at night which made it tough to sleep.

8/10 Good

Greg, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable modern hotel
Very nice comfortable hotel in downtown Foz do Iguacu. The area is very safe. The hotel is not luxury but very modern and comfortable for the price we paid. We are located in the downtown area so there are lots of places to visit when you are there. And the hotel provides a shuttle bus to visit the Argentinian side of Iguacu Falls.

10/10 Excellent

juanita, Salem, oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We was a group of 15 and the hotel was accommodating and helpful to us. They helped us to get to the falls, dam and transport to the airport. The fee they charged was very reasonable.

10/10 Excellent

KAKOLI, kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best hotel in Foz do Iguazu.
A perfect hotel. The rooms are large, spacious, ample lighting, plug-points at proper places and quite a few in number. Great breakfast, better than many higher star hotels. Everybody is so friendly. Good tour organiser and very cheap compared to the services they provide. Perfect for a holiday.