Lobby

Reviews of Renaissance by Marriott Boston Patriot Place Hotel

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1001 reviews" "
Rating 8 - Good. 223 out of 1001 reviews" "
Rating 6 - Okay. 72 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

John

Liked: Cleanliness
Stayed 4 nights in May 2024

10/10 Excellent

Ellen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. They never disappoint us. Food is fantastic. Staff is amazing.
Stayed 1 night in May 2024

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and staff. Super friendly and helpful, always willing to be of help.
Stayed 4 nights in Apr 2024
Response from Shea on 7 May 2024
Dear Jim, Thank you for reviewing us! We are glad to hear you enjoyed your time here with us as we staff was friendly and helpful! We hope that you will visit us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Drimel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, up to date, friendly staff for the most part. Nice warm pool
Stayed 1 night in Apr 2024
Response from Shea on 7 May 2024
Dear Drimel, Thank you for sharing your experience with us! We are glad to hear you enjoyed our clean, and modern spaces! We hope that you will stay here again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

6/10 Okay

Erin

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
We came in just for a night during school vacation for a change of scenery & specifically to use the pool. Unfortunately, the pool was shut down for maintenance for over 1/2 the time we were checked-in, which made it a bummer to spend almost $200/night when we just came from down the road in Norwood.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark, TIFFIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shea on 7 May 2024
Dear Mark, Thank you for taking the time to review us! We are thrilled to hear you were satisfied with your time as we hope you will stay here again in the near future. Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Ji, Woodbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and coordinating..
Stayed 1 night in Apr 2024
Response from Shea on 7 May 2024
Dear Ji, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us and that our staff was very friendly! We hope that you will stay here again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Shea on 7 May 2024
Dear Philippe, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us as we hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Property staff were expectional and friendly very helpful
Stayed 2 nights in Apr 2024
Response from Shea on 7 May 2024
Dear Debra, Thank you for taking the time to share your experience with us! We are glad to hear that our staff was friendly and helpful! We hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Shea on 7 May 2024
Dear Julius, Thank you for reviewing us! We are glad to hear you enjoyed your time here with us! We hope to see you again in the near future. Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly
Stayed 1 night in Mar 2024
Response from Front Office Manager on 27 Mar 2024
I'm glad to hear you had a great experience with our staff. We hope to see you again when your travels bring you back this way.

10/10 Excellent

Andrea

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to do and dining was fantastic!
Stayed 1 night in Feb 2024
Response from Megan Shields on 16 Mar 2024
I'm happy to hear you had a great experience with our restaurant. We hope to see you next time your travels bring you this way. Thank you!

10/10 Excellent

Avalon

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay overall. The hotel is modern, clean, and convenient. We’ll definitely be back.
Stayed 1 night in Feb 2024
Response from Front Office Manager at Renaissance Patriot Place on 26 Feb 2024
I'm happy to hear you had a wonderful experience. Thank you for your feedback! We look forward to seeing you again.

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has great amenities. The staff was very courteous and helpful. Very clean, very comfortable.
Stayed 3 nights in Feb 2024
Response from Megan Shields on 16 Mar 2024
I'm glad to hear the excellent service you had from our staff. I will relay this message to our associates, and our housekeepers as well. Thank you.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints!
This hotel was beautiful with a great view of Gillette. We would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Megan Shields on 16 Mar 2024
Thanks for staying with us, I'm glad to hear you had a great experience. We look forward to seeing you next time!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Feb 2024

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything, great service at front desk
Stayed 1 night in Feb 2024
Response from Front Office Manager at Renaissance Patriot Place on 26 Feb 2024
I'm happy to hear you had a great experience with the front desk associates. We hope you choose to stay with us next time you're passing through. Thank you!

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think they should add benches to the outside
Stayed 1 night in Feb 2024

10/10 Excellent

Siobhan Lee-Ann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and nice breakfast
Stayed 3 nights in Jan 2024
Response from Front Office Manager at Renaissance Patriot Place on 26 Feb 2024
I'm glad you had a great experience! Please let me know what you had for breakfast so I can order it. Thank you for choosing to stay with us!

10/10 Excellent

laiza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything very clean very tidy the employees very friendly I loved it
Stayed 1 night in Jan 2024

10/10 Excellent

Joao Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Dec 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Best stay! We only stayed one night and it was very clean and everyone was so kind and professional !
Stayed 1 night in Jan 2024

6/10 Okay

Erin

Liked: Cleanliness, staff & service
Seemed him pricey. Room cold heat on 70 felt drafty heart ran all night making loud noise in room. Could hear ppl in the Hall. Breakfast was 60$ for buffet style.
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024

10/10 Excellent

Matt

Stayed 1 night in Jan 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room was beautiful
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
The woman who checked me in was not pleasant. She didnt tell me how to get to the room. She handed me my room key and walked away. Also, i requested a high floor and the accommodation said it was input. Looks like they couldnt accomodate for my husbands 30th birthday. bummer!
Stayed 1 night in Jan 2024

8/10 Good

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Booking 2 beds and get a bed and a pull out bed? Unacceptable
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Stayed 1 night in Jan 2024
Response from Shea on 13 Jan 2024
Dear Scott, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you are going to an event at Gillette Stadium.
Stayed 1 night in Jan 2024
Response from Shea on 13 Jan 2024
Dear Edward, Thank you for taking the time to review us! We are pleased to hear you enjoyed your location here with us and we hope to see you stay with us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place

10/10 Excellent

Edward

Stayed 1 night in Jan 2024

8/10 Good

Richard

Travelled with family
Liked: Amenities
One elevator out of service, the other elevator, smelling of wet dog hair and urine throughout our two day. Stay, despite us making them aware.
Stayed 2 nights in Jan 2024
Response from Shea on 13 Jan 2024
Dear Richard, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us. We hope that you will give us another chance in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Shea on 5 Jan 2024
Dear Patrick, Thank you for taking the time to review us! We are pleased to hear we could meet your expectations throughout your stay and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

jillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shea on 5 Jan 2024
Dear Jillian, Thank you for taking the time to review us! We are glad to hear you were satisfied with your stay with us and we hope to see you again soon! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

sujhey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Sep 2023
Response from Shea on 5 Jan 2024
Dear Sujhey, Thank you for reviewing us! We are so glad to hear you enjoyed your stay with us and we look forward to seeing you again while you are in this area next! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Amy

Stayed 1 night in Nov 2023
Response from Shea on 5 Jan 2024
Dear Amy, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us as we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Ashleigh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shea on 5 Jan 2024
Dear Ashleigh, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Kate

Stayed 2 nights in Dec 2023
Response from Shea on 5 Jan 2024
Dear Kate, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we can't wait for you to stay here again so we can ensure another great stay! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Shea on 5 Jan 2024
Dear Debra, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

6/10 Okay

David

Stayed 1 night in Dec 2023
Response from Shea on 5 Jan 2024
Dear David, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay. We hope that you will give us another chance so we can provide you with a great next stay! We hope to see you again in the near future. Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

William

Stayed 2 nights in Dec 2023
Response from Shea on 5 Jan 2024
Dear William, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay and we hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

maura

Stayed 1 night in Dec 2023
Response from Shea on 5 Jan 2024
Dear Maura, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay and we hope to see you again soon! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Bedside alarm was set to 6am
The side table alarm was set to 6am which was aggravating as the stay was intended to get much needed sleep as a night away from our newborn.
Stayed 1 night in Dec 2023
Response from Shea on 5 Jan 2024
Dear Emily, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Shea on 5 Jan 2024
Dear James, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay as we do our very best to provide a great stay to each of our guests. We look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

2/10 Terrible

Linda

Stayed 1 night in Nov 2023

8/10 Good

Josephine

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Shea on 5 Jan 2024
Dear Josephine, Thank you for reviewing us! We are pleased to hear you enjoyed your stay with us and we hope to see you stay here again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel