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Reviews of Sheraton Shunde Hotel

4.5 out of 5
Sheraton Shunde Hotel
11 Desheng Zhong Road Daliang, Daliang Shunde District, Foshan, Guangdong

Reviews

8.4

Very good

Rating 10 - Excellent. 79 out of 200 reviews" "
Rating 8 - Good. 90 out of 200 reviews" "
Rating 6 - Okay. 22 out of 200 reviews" "
Rating 4 - Poor. 5 out of 200 reviews" "
Rating 2 - Terrible. 4 out of 200 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Good tidy rooms and friendly staff. Located amongst great parks alongside the river. Shops and transport options a short walk away. Restaurant has a good selection of all types of food. Could do with a refresh in places but a comfortable stay

10/10 Excellent

giorgi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean Place.
Stayed 4 nights in May 2023

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so far so good
Stayed 3 nights in Jan 2023
Response from Susan on 10 Feb 2023
Dear Guest, thank you for choosing Sheraton Shunde Hotel! Sheraton Shunde Hotel located in the city central axis and is situated right on the bank of the Desheng River in Shunde's New Town. Within walk distance to Daxin shopping mall and Shunde museum, library, Snoopy Amusement Park. Within a 15 minute drive to nearby sites such as the OCT Theme Park, Baolin Temple, Shunfeng Mountain Park, Qinghui Garden and Chuanlord Holiday Manor. Less than 10km to Shunde Ferry, BTS Station, Bus Station. We are looking forward to welcoming you back!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool at 5F was so great
Stayed 1 night in Apr 2021
Response from Susan on 30 Apr 2021
Dear Guest, thank you for choosing Sheraton Shunde Hotel! We are delight to know that you enjoy your stay with us and appreciated for your feedback! Looking forward to welcoming you back!

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
My room was upgraded.
Stayed 1 night in Jan 2020
Response from Susan on 15 Jan 2020
Dear Guest, thank you for choosing Sheraton Shunde Hotel, we appreciate your feedback!

8/10 Good

Suet Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River view is excellent
With good view and convenient location for shopping and dining .
Stayed 1 night in Nov 2019
Response from Susan on 30 Dec 2019
Dear Guest, thank you for choosing Sheraton Shunde Hotel! Sheraton Shunde Hotel located in the city central axis and is situated right on the bank of the Desheng River in Shunde's New Town. Within walk distance to Daxin shopping mall and Shunde museum, library, Snoopy Amusement Park. Within a 15 minute drive to nearby sites such as the OCT Theme Park, Baolin Temple, Shunfeng Mountain Park, Qinghui Garden and Chuanlord Holiday Manor. Less than 10km to Shunde Ferry, BTS Station, Bus Station. We are looking forward to welcoming you back!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always respectful and nice, food is always good
Stayed 4 nights in Nov 2019
Response from Susan on 27 Nov 2019
Dear Guest, thank you for choosing Sheraton Shunde Hotel! We appreciate your feedback!

8/10 Good

JAMES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No1 Hotel in Shunde
In my opinion the best hotel for international travellers in Shunde.
Stayed 1 night in Nov 2019
Response from Susan on 14 Nov 2019
Dear Guest, Thank you for choosing Sheraton Shunde Hotel! We appreciate your feedback!

2/10 Terrible

YIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My name is not YIN! YIN hacked my Hotels.com account and stole my free night.
Stayed 1 night in Oct 2019
Response from Susan on 25 Nov 2019
Dear guest, we are so sorry to hear that. We have sent your comments to Expedia and we think Expedia will contact you regarding this problem.

10/10 Excellent

Jian Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Susan on 8 Oct 2019
Dear Guest, thanks for staying with us. We appreciate your feedback!

8/10 Good

Carina Kit Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value, good food quality at Jpn restaurant
Stayed 1 night in May 2019
Response from Bowie on 9 May 2019
Dear Guests, Thank you for taking your time to share your experience; I am very delighted to learn that you a spectacular stay with us at the Sheraton Shunde Hotel and most of the aspects met your expectations. Please accept my sincere gratitude for taking your valuable time to share your feedback with us, and I am very much looking forward to welcome you to be back in a very near future! Warm wishes

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Mar 2019
Response from Bowie on 26 Mar 2019
Dear Guests, Thank you for taking your time to share your experience; I am very delighted to learn that you a spectacular stay with us at the Sheraton Shunde Hotel and most of the aspects met your expectations. Please accept my sincere gratitude for taking your valuable time to share your feedback with us, and I am very much looking forward to welcome you to be back in a very near future! Warm wishes,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Almost perfect
Nice building, grand lobby. Spacious rooms with nice river view. The breakfast is good enough for its variety and quality. Would like to visit again.
Stayed 1 night in Mar 2019
Response from Bowie on 25 Mar 2019
Dear Guests, Thank you for taking your time to share your experience; I am very delighted to learn that you a spectacular stay with us at the Sheraton Shunde Hotel and most of the aspects met your expectations. Please accept my sincere gratitude for taking your valuable time to share your feedback with us, and I am very much looking forward to welcome you to be back in a very near future! Warm wishes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel was central to the factories that I was visiting. Close to Shunde port
Stayed 2 nights in Jan 2019
Response from Bowie on 25 Jan 2019
Dear Guests, Thank you for taking your time to share your experience; I am very delighted to learn that you a spectacular stay with us at the Sheraton Shunde Hotel and most of the aspects met your expectations. Please accept my sincere gratitude for taking your valuable time to share your feedback with us, and I am very much looking forward to welcome you to be back in a very near future! Warm wishes,

6/10 Okay

Z, China

An average hotel, but a bit expensive. Better for business trip.
Stayed 2 nights in Dec 2018
Response from Bowie on 14 Jan 2019
Dear Guests, Thank you for taking your time to share your experience; I am very delighted to learn that you a spectacular stay with us at the Sheraton Shunde Hotel and most of the aspects met your expectations. Please accept my sincere gratitude for taking your valuable time to share your feedback with us, and I am very much looking forward to welcome you to be back in a very near future! Warm wishes,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Bowie on 27 Dec 2018
尊敬的贵宾,感谢您入住顺德喜来登酒店并与我们分享您的入住体验,希望您在此度过一段舒心愉快的时光。期待能够与您和家人、朋友再次相见,一同体验喜来登殷勤的待客之道。

10/10 Excellent

Leo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff,quick a comfortable hotel for staying and we highly recommend to stay especially for weekend
Stayed 1 night in Nov 2018
Response from Bowie on 3 Dec 2018
Dear Guests, Thank you for taking your time to share your experience; I am very delighted to learn that you a spectacular stay with us at the Sheraton Shunde Hotel and most of the aspects met your expectations. Please accept my sincere gratitude for taking your valuable time to share your feedback with us, and I am very much looking forward to welcome you to be back in a very near future! Warm wishes,

8/10 Good

Sau Hung Alex

Hotel was good. Service at night at the lobby bar was lousy.
Stayed 2 nights in Nov 2018
Response from Bowie on 2 Dec 2018
Dear Guest, Thank you for taking your time to share your experience, I am sorry to hear that you’re not feeling well during the stay. Your comment has been forwarded to the Hotel Management Team and we are currently working out the improvement scheme providing more professional hospitality skill training to staff, improving the public facility maintain in order to avoid any re-occurrence in the future. Please accept my apologies for this shortfall. Thank you once again for your valuable and constructive feedback that allows us be aware of the areas which need further & immediate improvements. Sheraton Shunde Hotel is still looking forward to see you being back to the hotel in the near future! Warm wishes,

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Sheraton Standards Experienced
Worldwide Sheraton standards. Nothing to complain about.
Stayed 3 nights in Oct 2018
Response from Bowie on 16 Nov 2018
Dear Guests, Thank you for taking your time to share your experience; I am very delighted to learn that you a spectacular stay with us at the Sheraton Shunde Hotel and most of the aspects met your expectations. Please accept my sincere gratitude for taking your valuable time to share your feedback with us, and I am very much looking forward to welcome you to be back in a very near future! Warm wishes,

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.option if you need to be near Nansha district
Nothing to.complain about.
Stayed 2 nights in Oct 2018
Response from Bowie on 16 Nov 2018
Dear Guests, Thank you for taking your time to share your experience; I am very delighted to learn that you a spectacular stay with us at the Sheraton Shunde Hotel and most of the aspects met your expectations. Please accept my sincere gratitude for taking your valuable time to share your feedback with us, and I am very much looking forward to welcome you to be back in a very near future! Warm wishes,

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Shower did not work well. Breakfast was less than average. Did not speak English well (for a business hotel). Restaurant staff was rude.
Stayed 2 nights in Oct 2018
Response from Bowie on 18 Nov 2018
Dear Guest, Thank you for taking your time to share your experience, I am sorry to hear that you’re not feeling well during the stay. Your comment has been forwarded to the Hotel Management Team and we are currently working out the improvement scheme (providing more professional hospitality skill training to staff, improving the room facility and room cleanliness) in order to avoid any re-occurrence in the future. Please accept my apologies for this shortfall. Thank you once again for your valuable and constructive feedback that allows us be aware of the areas which need further & immediate improvements. Sheraton Shunde Hotel is still looking forward to see you being back to the hotel in the near future! Warm wishes,

10/10 Excellent

Michiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Bowie on 16 Nov 2018
Dear Guests, Thank you for taking your time to share your experience; I am very delighted to learn that you a spectacular stay with us at the Sheraton Shunde Hotel and most of the aspects met your expectations. Please accept my sincere gratitude for taking your valuable time to share your feedback with us, and I am very much looking forward to welcome you to be back in a very near future! Warm wishes,

8/10 Good

Ka Wai Winnie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Sai hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel in Shunde China
Shunde Sharaton is extremely comfortable, clean and affordable! I really enjoyed my stay there and look forward to staying there again!
Stayed 3 nights in May 2018

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel/stay for the price.
The overall stay was great for the price compared to another major hotel brand in the area. The dining areas and fitness center were clean and enjoyable as well. The bathroom area could have used a little updating but overall the condition of the room was good.
Stayed 2 nights in Mar 2018
Response from Bowie on 10 Apr 2018
Dear Guests, Thank you for taking your time to share your experience; I am very delighted to learn that you a spectacular stay with us at the Sheraton Shunde Hotel and most of the aspects met your expectations. Please accept my sincere gratitude for taking your valuable time to share your feedback with us, and I am very much looking forward to welcome you to be back in a very near future! Warm wishes,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel staffs were nice, room deco is a bit old style but the view is very nice. The japanese restaurant is 2 thumbs up!!!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Not clean and not so convenient hotel
Service was great. Room size and facility were standard and adequate. I was upgraded to a river view room but the room was opposite to a store room. It was really noisy in the morning and in the afternoon while the housekeeper were working! They talked and laughed loudly. Then I requested to change to another room on the same floor. The room was filled with cooking odour at all time. My family was staying next door and they complained the toilet was not thoroughly cleaned. An unidentified substance, looked like dropping was left on the rim of the toilet bowl!!!

8/10 Good

Verified traveller

Liked: Staff & service
The pillows are too soft, should have both soft and hard.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
China tour
Room was very pleasant. Round bathtub was a little unusual, too small to lie in! Breakfast was too crowded and busy. Food kept running out as it was not replaced quickly enough

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

AYLA, Miami USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Hotel
Convenient for business trips. A little far away from restaurants or shopping malls. You need to take a taxi. Wifi is very slow. Restaurants in the hotel are very good but pricey. Buffet breakfast will cost $25.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
Room is clean, but the hotel is a bit far away from city center.

10/10 Excellent

Opal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Myself and friend stayed for a wedding. The service was wonderful. There was a slight language barrier but the staff was beyond helpful. The room was beautiful with a great view of the city.

10/10 Excellent

Matt, Nashville, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
where I always stay in shunde. soft beds, good food and convenient location.

6/10 Okay

Fanny, HONG KONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FOOD IS TERRIBLE
when i called the customer service of hotel.com people, they told me that Sheraton Hotel is not far from city centre, in fact, it took about 10min bus drive to hotel. Please dont stay at the hotel for dinner/lunch, the food are terrible; it did not taste as 5star hotel. But it is comfort hotel. just not closer to city centre.

10/10 Excellent

Virginia, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind Staff & Gelato Bar
The staff was very kind & proactively helpful. The dinner & breakfast buffets were large with a lot of variety of items from which to choose. If breakfast is not included, it was a little pricey. The best part of the dinner buffet is the dessert bar which includes a hugh array of fancy cakes but also a Haagen Dazs & gelato bar. I think I returned to the ice cream bar four times!!!!

10/10 Excellent

DonnaM, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
First time at this Sheraton -will stay again on my next business trip

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Law Kwok Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

DDM

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice looking hotel
Nice looking hotel, bad breakfast, desk chair in the room falling apart, F&B staff rather untrained...

10/10 Excellent

DT, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel not much around at night
Not much around htis hotel at ngiht.

6/10 Okay

naniinthehai, Shanghai

Good hotel for the area!
It was a good hotel. Great gym and pool. The service was good but unfortunately we had some English communication difficulties with the staff. The room is high tech, however, the LCD lights are on all the time and glows during the night. Also it would have been great if they actually cleaned the room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort