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Reviews of Hotel Principe Forte dei Marmi

5 out of 5
Hotel Principe Forte dei Marmi
Viale Amm. Morin 67, Forte dei Marmi, LU

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 29 reviews" "
Rating 8 - Good. 5 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Principe Forte dei Marmi on 21 Sept 2023
Dear Guest, thank you very much for staying with us and sharing your experience. We would be happy to receive some more information about your stay, to understand what was not to your liking and to be able to improve for the future. Kind Regards,Principe Forte dei Marmi

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent - but the staff was exceptional tonNperson.
Stayed 3 nights in Sep 2019

2/10 Terrible

Arwa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience!
The day before we arrived we wanted to cancel due to some emergency but the hotel refused to refund the amount and we came to the hotel and the room was relocated to another hotel and we were not informed before hand. The room was overbooked by the hotel even though we had prepaid the room and booked 2 months in advance!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent modern hotel with great amenities
Excellent hotel. I have visited this place 3 times in the off season. It is spacious, quiet and is an elegant, modern design. The service is attentive. I highly recommend this hotel. The spa is wonderful.
Stayed 1 night in Mar 2019

10/10 Excellent

Andrew, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really top class hotel. It’s part of Leading Hotels of the World group and it easily lives up to that standard. As with all the very best hotels, exceptional facilities are taken to another level by the quality of the people inside. Every single member of the team we encountered was amazing. Perfect in every way.
Stayed 5 nights in Oct 2018

10/10 Excellent

Muhannad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nothing is less than perfect, the hotel staff from the reception to concierge to the restaurant staff, they were very friendly and made our stay no less than perfect. the hotel facility and location were amazing too & I would highly recommend it for whoever visiting the Forte Dei Marmi
Stayed 4 nights in Sep 2018

10/10 Excellent

sandraH, Bedford uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to the beach and town
This is a lovely hotel with contemporary modern design. Rooms are comfortable and very clean. The evening turn down service is exceptional. Food at the hotel is delicious. The pool area is small but the service and sun beds are excellent. The beach is a 5 minute walk if you want to be in view of the sea but sun beds will cost extra. The hotel provides bicycles for guests to use as they want and there are miles of cycle lanes along the sea front so it’s really nice to go out exploring. Forte Dei Marmi is a lovely place and it is easy to travel from here to local well known towns and resorts. The hotel reception staff were excellent and very willing to help with planning of day trips etc.
Stayed 5 nights in Sep 2018

10/10 Excellent

Jose, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way ! Beautiful place definitely coming back to this property
Stayed 2 nights in Sep 2018
Response from Ugo on 19 Sept 2018
Dear Guest, Thank you for your review. We really appreciate your comment and we are happy that you enjoyed your stay with us and our complimentary bicycles. We look forward to have you again with us. Our Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
This is a very new hotel with modern furnishings that are very sleek. We were upgraded from a standard room to a superior and the room was spacious and very comfortable although we both found the bed a lit hard for our taste.The pool area is also very good and in June there were plenty of available sun loungers. Breakfast wasn't included in our room rate but that wasn't an issue as often we don't bother with it. Our only gripe really was having to pay in excess of €100 per couple for access to the beach, showers and sun loungers. Needless to say the hotel's beach facility was virtually empty. Apparently the fee is sometimes included the room rate which I think means you just pay more for the room. Given the cost of even the most basic rooms and the fact that the hotel is in a beach resort, it seems odd that guests have to pay extra to visit the beach. Otherwise we had a lovely stay and all the restaurants we dined in were excellent.The shopping was great too.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful luxury hotel with excellent service
Excellent service at this beautiful hotel. The room lacks hot water kettle, coffee maker but overall it is wonderful. The staff in the spa, the front desk and the porters were wondering and made my experience memorable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great views, helpful staff.
Staff was very helpful and fluent in English. Great location.

10/10 Excellent

Ling yee, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay during off season
Stayed for one night. Hotel was modern, clean and well equipped. Breakfast was good too.

10/10 Excellent

Mare, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel and Service
I have traveled to 65 countries and stayed in magnificent five star resorts and hotels. I'm not easily impressed. I rate this hotel as being one of the best in the world. The service of ALL staff at every level whether it be at the Lux Restaurant, 67 Bar, Diamaza Beach Club and Restaurant, down to the manicurist were superb. They were extremely conscientious and warm. The concierge team on location understand the clientele of this hotel and made appropriate suggestions for each activities. Concierge Massimo is very special and made our trip and our friends visit exceptional! We took the Principe Yacht out twice during our stay. It was so mazing that we had to do it more than once. The captain and the mate could not have been more accommodating.

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ilan

Stayed 1 night in Mar 2024
Response from Principe Forte dei Marmi on 4 Apr 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at hotel Principe Forte dei Marmi. Providing exceptional experiences for our guests is always our top priority, and we are thrilled to know that we succeeded in meeting your expectations.

10/10 Excellent

Luca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Per una emergenza familiare abbiamo dovuto rinunciare al viaggio e al soggiorno. La struttura molto gentilmente è con grande professionalità ci ha permesso di posticipare il nostro soggiorno senza applicare alcuna penalità. Con cortesia e comprensione oltre ogni nostra aspettativa. Cinque stelle meritatissime. Grazie
Stayed 1 night in Dec 2023
Response from Principe Forte dei Marmi on 28 Dec 2023
Siamo dispiaciuti per la vostra emergenza familiare e speriamo di potervi ospitare molto presto qui a Forte dei Marmi.

8/10 Good

BILAL

Stayed 3 nights in Aug 2023
Response from Principe Forte dei Marmi on 31 Aug 2023
Dear Mr. Bilal, thank you for your feedback, any suggestion to improve our services would be greatly appreciated. We hope to see you again soon at Principe Forte dei Marmi.

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Andreas

Liked: Staff & service, property conditions & facilities, room comfort
Hotel molto curato, personale molto gentile e dispnibile. Top SPA. Peccato la pulizia della stanza non in linea (polvere). Nella Jumior Suite ci starebbe il bollitore/ coffee machine
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensationeller Service, sehr freundliche Mitarbeiter in allen Bereichen. Kinder- und Tierlieb.
Stayed 3 nights in May 2019

10/10 Excellent

Jaeha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Best facilities and best services. Located conveniently at the center of Forte dei Marmi. No reason to try other hotels in this region
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima, buon personale livello ok. Non ho altro da aggiungere.
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2018

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt hotel med underbart läge, endast någon minut med cykel till centrum
Response from Nicolò - Sales Department on 6 Jun 2018
Thank you for your review. We really appreciate your comment and we are happy that you enjoyed your stay with us and our complimentary bicycles. We look forward to have you back with us. Warmest Regards, Nicolò

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LA MIGLIORE COLAZIONE IN ASSOLUTO, LOCATION MERAVIGLIOSA E COLAZIONE SUPER RICCA E CURATA, PERSONALE GENTILISSIMO.
Stayed 1 night in Nov 2017

6/10 Okay

adriana

Liked: Cleanliness
Demasiado alto el precio por lo que te brinda
Tuve inconvenientes con la hospitalidad de la gente que atiende la terraza. Quisimos tomar un café y a pesar de hospedarnos en el hotel y de estar toda la terraza vacía , solo nos querían ubicar en una mesa que daba el sol , y hacía muchísimo calor, argumentando que el resto estaba todo reservado. Nos sentimos maltratados ya que repito no había ningún cliente.

8/10 Good

Guilherme, rio de janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caro, mas modernísimo!
O hotel é ulta moderno e lindo, porém prepare-se, pois tudo nele é bem caro. Local preferido dos Russos...

10/10 Excellent

capucine, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'Hotel Parfait !
Hotel sublime, vue de dingue, spa de fou