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Reviews of TownePlace Suites Dallas Bedford

3.5 out of 5
TownePlace Suites Dallas Bedford
2301 Plaza Pkwy, Bedford, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 206 out of 409 reviews" "
Rating 8 - Good. 125 out of 409 reviews" "
Rating 6 - Okay. 40 out of 409 reviews" "
Rating 4 - Poor. 14 out of 409 reviews" "
Rating 2 - Terrible. 24 out of 409 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jimmie

They didn’t have the room we purchased available so we didn’t get the two beds in the room we paid for
Stayed 1 night in Apr 2024
Response from TM on 17 Apr 2024
We apologize for the unfortunate experience you had at our hotel.

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from TM on 19 Apr 2024
Your feedback has been noted.

8/10 Good

Eliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a decent time.
It was decent. Clean except a couple bottles left in the freezer. I saw no bugs. Everything worked. I never went to breakfast though. If you bring your game, you're gonna need headphones. You can't adjust the volume on the tv when you switch inputs.
Stayed 4 nights in Jan 2024
Response from TM on 22 Jan 2024
Thanks for taking the time to provide feedback regarding your stay. We will share this with our housekeeping team and we look forward to welcoming you back if/when you're in the area.

8/10 Good

Joshua

Stayed 2 nights in Jan 2024
Response from TM on 22 Jan 2024
Thanks for the rating, we look forward to earning a 10 if you're back in the Bedford area.

10/10 Excellent

Johnathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from TM on 20 Feb 2024
We appreciate your rating and hope to welcome you back soon.

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
We have stayed at this hotel numerous times. It is in a convenient location. It isn't luxurious, but it is very nice and well kept and dependably good. We like the value for the money and it's dog friendly. I'm sure we'll be back again.
Stayed 2 nights in Dec 2023
Response from TM on 23 Feb 2024
Thank you for taking the time to provide this feedback. We understand our product may not be the newest but we pride ourselves on providing consistent great and genuine service, and a clean environment where everything works and we hope to welcome you back.

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Joseline

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from TM on 20 Feb 2024
Your feedback has been noted.

10/10 Excellent

Deobrah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Oct 2023

6/10 Okay

AB

Liked: Staff & service
Stayed 7 nights in Nov 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two days to participate in a bodybuilding competition in Arlington. Chose this location for the cost and the full kitchen units. Awesome staff, nice amenities and very clean. Would recommend and will stay here again 😀
Stayed 2 nights in Dec 2023

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Caho and Joyce were outstanding serving breakfast. Very friendly, helpful and efficient.
Stayed 9 nights in Nov 2023

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These rooms are great! Kitchen with microwave, large fridge, stove, dishwasher, couch and coffee table, dining table. Very happy and comfortable with this hotel!
Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Human feces on both sides of the bathroom door handle. Was told housekeeping was unavailable and received no help beyond being handed bleach wipes. Was told they did have another, presumably feces-free room, but it was unavailable since I booked through Expedia.
Stayed 4 nights in Nov 2023

10/10 Excellent

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel to being stayed.
Stayed 7 nights in Nov 2023

10/10 Excellent

Bilma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Security for vehicles.
Stayed 1 night in Nov 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It exceeded expectations for the price. Great place for staying while on a business trip.
Stayed 2 nights in Nov 2023

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff
The staff were all amazing! We appreciate friendly service.
Stayed 3 nights in Nov 2023

10/10 Excellent

James

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel and I will consider longer staying there for several times during the stay in Dallas.
Stayed 7 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great expect yapping dogs
Stayed 14 nights in Oct 2023

6/10 Okay

Marco

Liked: Staff & service
Stayed 3 nights in Sep 2023

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eveyrthing was great, stayed on 2nd floor, bed was comfortable, couch wore out. No problems really, just the yapping pups at the end of the Hall.
Stayed 1 night in Oct 2023

8/10 Good

Deobrah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Sep 2023

10/10 Excellent

Betn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dallas for the weekend
Great stay and clean rooms and close to many attractions
Stayed 2 nights in Sep 2023

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So relaxing and clean hotel best breakfast stff was friendly would recommend to everyone
Stayed 2 nights in Sep 2023

10/10 Excellent

Canaa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great nice and quite expect for 2 times maybe more but some had dogs the were just barking away while walking up and down the Halls both days while here other than that great place to stay! Will be back!
Stayed 2 nights in Sep 2023

10/10 Excellent

Charles

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay I would recommend
Stayed 6 nights in Sep 2023

6/10 Okay

Megan

Travelled with partner
The staff were all very friendly. The property itself was a little run down.
Stayed 3 nights in Aug 2023

2/10 Terrible

Rodolfo

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Samantha

Stayed 2 nights in Jul 2023

4/10 Poor

Casie

Travelled with family
Very disappointing
There were crickets everywhere. In the hallway in the room and all they could say was it’s that time of year sorry.
Stayed 2 nights in Jul 2023

4/10 Poor

Joseline

Stayed 7 nights in Jun 2023

10/10 Excellent

Paulina, Altus

Stayed 1 night in Jun 2023

10/10 Excellent

Tammar

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the property is kept up. Really like the dining area set up, breakfast and the outside seating area which is great if you want to eat outside..
Stayed 1 night in Jun 2023

10/10 Excellent

Hannah

Stayed 7 nights in Jun 2023

10/10 Excellent

Becky

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It felt like a piece of home had found us in our travels. The folks working there are so guinuine, friendly and accommodating. The facilities were well kept and very clean. We walked to Pappaduex to have dinner and felt like we were walking in our own neighborhood. All the guests at breakfast, which was top of the line, appeared to be as comfortable as we were. We plan to use this location anytime we're traveling through the Dallas area.
Stayed 1 night in May 2023

10/10 Excellent

Albert Bruno Jr

Liked: Cleanliness, amenities, property conditions & facilities
Always a stress free stay. Breakfast is better than it should be compared to other comparable hotels. Staff very friendly.
Stayed 3 nights in May 2023

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was friendly and helpful.
Stayed 7 nights in May 2023

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, room comfort
Great place.
They are awesome. Especially Emosi.
Stayed 3 nights in May 2023

8/10 Good

Lajuana

Stayed 1 night in May 2023

10/10 Excellent

Kerry

Liked: Cleanliness, room comfort
Great place. Only thing is website says free parking. If you click show more you find the parking is not free, but $3 a night. Won’t break you but would have been nice to not say one thing and do another.
Stayed 1 night in May 2023

6/10 Okay

Daymon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast could have had more options. The coffee pot was kind of a daily hassle to get coffee out due to the loose pump mechanism.
Stayed 9 nights in Apr 2023

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Linda

Liked: Cleanliness, room comfort
Comfortable Stay
The ice machine was out of order but since we had a pitcher in the fridge it was okay. Everything else was just as promised. Would stay there again.
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023

4/10 Poor

Glenn

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
This was a huge disappointment. Definitely not up to Marriott standards. When the power went out for four hours, the emergency lights in the hall, except for one lasted an hour. No maid service, and when we asked for clean towels they left them on the table and didn't take the used ones. Breakfast staff was excellent, but three days there was no waffle batter. Overall, hotel was run down, and the bathroom was much too small. The television required several steps to operate, if not for maintenance staff, we would not have figured it out. Ice maker was unhooked when we arrived. Stovetop burners were very weak. Door keys deactivated after every use. Only one key worked at any one time. Several trips to the front desk until they gave us "newer" cards that did work. This hotel is very poorly managed. Will not stay at Marriott hotels in the future.
Stayed 6 nights in Mar 2023