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Reviews of Motel 6 Roanoke, TX - Northlake - Speedway

2 out of 5
Motel 6 Roanoke, TX - Northlake - Speedway
13601 Raceway Dr, Roanoke, TX

Reviews

6.8
Rating 10 - Excellent. 271 out of 1001 reviews" "
Rating 8 - Good. 265 out of 1001 reviews" "
Rating 6 - Okay. 196 out of 1001 reviews" "
Rating 4 - Poor. 130 out of 1001 reviews" "
Rating 2 - Terrible. 139 out of 1001 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Cody

Stayed 2 nights in Apr 2024

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches in the shower and the hallways smelt like urine
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Alyssa,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Wendy, Mounds

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good bang for the buck .. lucked into a last minute hotel for the big PATE swap after we had planned to camp .. good enuf for the money and closeness to the tms
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Wendy,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Maz K. #Team6

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was nice and the staff was nice as well
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 7 May 2024
Hi Jose,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

Christoper

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Nancy Y. on 3 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Keith

Liked: Cleanliness
Disliked: Staff & service
Staff really not willing to help much at all. Tv is in Horrible location cant watch from bed
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Keith, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

8/10 Good

Joanne

Travelled with family
Liked: Staff & service
Smell
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Joanne,Thank you for positively rating your stay!!Maz K.#Team6

2/10 Terrible

Edith

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived there was a guy yelling out his window. Had me tal issue. Then when we came back from dinner, two cop cars were in the parking lot. Was charged for 2 rooms with queen beds, but both rooms had full size beds. Rated a 7 but it felt like a 3. Will not stay there again.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Edith,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except there was a customer who had too much to drink from the races during that day and was creating havoc in the hallway. Other than that the facility was great and they took care of the issue fast.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Geral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything always great when I go there
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Geral,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Mikyia

Liked: Cleanliness, staff & service
Disliked: Amenities
I stayed there for the first time and it was very clean ,the staff was very nice ,I had many inconveniences at the airport and they have very good communication and made sure they gave me my bags the airport delivered there .I wish it was more pillows but I would go back again ,There isn’t any free breakfast though or fridge in room
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Mikyia,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

Deronn

Liked: Cleanliness, amenities, property conditions & facilities
It wasn’t bad if you need somewhere cheap to stay for a night wouldn’t stay more then a week
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Migdalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 19 Apr 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

8/10 Good

Micheal

Went out for a cigarette and watched someone getting arrested.he was complaining about local law enforcement on his a**. They knew who he was even though he made the complaint, so I don’t know. Not typically what I run into at a hotel. Was Friday night, maybe just an off night. If you have a few extra bucks to spend, it. pictures may be a little deceiving.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Geral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is always great Everytime I come here
Stayed 1 night in Mar 2024

6/10 Okay

Socorro

Travelled with partner
Disliked: Property conditions & facilities
Need more towels
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Socorro, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 Excellent

Geral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always great Everytime I go there
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Cory, Montgomery

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It isn't anything fancy, but it was a clean room and place to sleep for a few hours which is what i wanted.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Cory, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Aishwarya Mangala

Stayed 2 nights in Feb 2024

2/10 Terrible

Sonia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches and very dirty when we arrived.
Response from Brand Experience Team on 29 Feb 2024
Hi Sonia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nancy Y. on 14 Feb 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 Okay

Socorro

My room was dirty. Ppl upstairs they where really noisy
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Socorro,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Emilio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, well lit parking lot
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Emilio,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

Kristina

Disliked: Amenities
Definitely your typically crackhead motel. First room toilet didn’t flush, second room smelled like it had a dead rat in it. Music blasting from a nearby room. Rather sleep in my car!
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 13 Dec 2023
Hi Kristina,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Josh

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

Jacob

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The tv wasnt working, the ac/heat unit not working, the front desk person ignored me, then got upset when rang the bell. The sink shoots water onto the floor. The tv is facing the bathroom, weird set up.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Jacob,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Janae

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Janae

Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Janae

Disliked: Staff & service, property conditions & facilities
Poor communication
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Janae,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

MATTHEW

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Hailey

Liked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

2/10 Terrible

jeffrey

Travelled with partner
Disliked: Amenities
Lots of trash and bums around asked for an extra pillow cause their is only 2 in the closet sized room and was denied water pressure is garbage mold in bathroom and just over all very unsanitary wouldn’t stay again
Stayed 5 nights in Oct 2023
Response from Nancy Y. on 8 Nov 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 Poor

Brandie

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Alexandera

Disliked: Staff & service
Stayed 4 nights in Oct 2023

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallways smelled like smoke (cigarette and other things) but the staff was not helpful with the only drink machine to purchase anything was out of order and staff didn’t bring clean towels the second day or check on the room. Upon calling the front desk I was told if I brought the dirty towels down they’d give me clean ones.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi Amy,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Liz

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
everything was good only thing we had issues was our experience with front desk.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Jennifer,Thank you for positively rating your stay!!Lilith#Team6

2/10 Terrible

Tucker

Stayed 1 night in Oct 2023

8/10 Good

Scott D

Liked: Staff & service
Stayed 3 nights in Sep 2023

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Rachel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
First off the building was clean and close the speedway that’s a plus . For the price of 192$ I was expecting more. It was a bare bones stay , tiny room ,no hairdryer, no toiletries in room . Didn’t expect breakfast because it didn’t state it on website. Good for a 1 night stay like we had after nascar but not worth for 192$
Response from Brand Experience Team on 4 Oct 2023
Hi Rachel,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Lynn

Travelled with family
Disliked: Room comfort
Stayed 1 night in Sep 2023

8/10 Good

Tanorra

Business traveller
Disliked: Cleanliness
Special attention to detail around the shower frame is needed as it was not clean. Also, the noise level was quite loud from the floor above.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 4 Oct 2023
Hi Tanorra,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Maz K.#Team6

2/10 Terrible

Dave

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st room shower ceiling had a leak from above long enough to cause mold. Staff was like what’s wrong. No apologies. Requested new room and I was like it was a major inconvenience. 2nd Dogs allowed but I saw no designated area, many dog feces left around property. Room key had to be reprogrammed several times. Don’t know why. It appears people are “living” At property cooking in the rooms. Additional smelled like pop being used on the property. This is a very low end motel 6.
Response from Brand Experience Team on 4 Oct 2023
Hi Dave,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Traci

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is filthy! The room door was propped open in arrival.Floors haven't been swept and something sticky besides the bed. I will NEVER stay here again. The bed is a full size and the room looks like it has been larger at one time and made into a smaller room. The bathroom has closet doors and is dirty. I paid $203.00 dollars for one night and wouldn't stay here for free if it was offered!Travelocity should remove this from its hotels!
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 4 Oct 2023
Hi Traci, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Geral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always well kept up every time I go there and always have wonderful and friendly staff
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 19 Sept 2023
Hi Geral,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Geral

Stayed 1 night in Sep 2023

10/10 Excellent

Geral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always well kept up and wonderful staff
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 13 Sept 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6