Indoor pool, pool loungers

Reviews of Atrium Inn

2.5 out of 5
Atrium Inn
1305 N Hwy 285, Fort Stockton, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 428 out of 895 reviews" "
Rating 8 - Good. 265 out of 895 reviews" "
Rating 6 - Okay. 106 out of 895 reviews" "
Rating 4 - Poor. 61 out of 895 reviews" "
Rating 2 - Terrible. 35 out of 895 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Antrix

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The atrium build up in the middle of the property is good. The pool and hot tub and the garden looks clean. The only negative is the condition of the rooms- the shower, bathtub, faucets are beaten up with some functionality. If you don’t mind fancy room facilities then this is a good place for on the way stopover road trip.
Stayed 1 night in May 2024
Response from Sophia CSR on 28 May 2024
Dear Guest,Thank you for your feedback! We're glad to hear that you appreciate the atrium and the cleanliness of our pool, hot tub, and garden. We regret any inconvenience caused by the condition of the room facilities. We'll address these issues promptly to ensure a more enjoyable stay for our guests. We're pleased to be considered a good stopover spot for road trips, and we hope to welcome you back for another visit soon!

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sophia CSR on 28 May 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and pool very clean and comfortable
Stayed 1 night in May 2024
Response from Sophia CSR on 27 May 2024
Dear Guest,We're pleased to hear that you found both our rooms and pool to be clean and comfortable! Providing a pristine and relaxing environment for our guests is always our aim. Thank you for taking the time to share your positive experience, and we hope to have the pleasure of welcoming you back soon for another enjoyable stay!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Not the most up to date place but it's a great pass through place! Clean sheets no bed bugs staff was sooooo cool 😊Even after arriving at 1am
Stayed 1 night in May 2024
Response from Sophia CSR on 23 May 2024
Hi John,We're grateful to know that you had a positive stay with us! Your comfort is our priority, and we're glad you found our staff cool and our rooms clean. We hope to see you again soon!

2/10 Terrible

Chris

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Had to ask for clorox wipes because EVERYTHING was sticky, a blanket cause we refused to sleep under the cover, & soap wasn't any, smoke detectors missing, couldn't use the exhaust fan in bathroom. Forget about the nasty pool
Stayed 1 night in May 2024
Response from Sophia CSR on 20 May 2024
Hi Chris,We are very sad to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities, lil out dated but a steal for the price. I will be back in the future. 👍
Stayed 1 night in May 2024
Response from Sophia CSR on 20 May 2024
Hi Frank,Receiving an astonishing 5-star rating and review is a real victory for our hotel. We are infinitely grateful that you will choose us again and our team is waiting to welcome you back soon!

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and great location, rooms were clean and very comfortable.
Stayed 1 night in May 2024
Response from Sophia CSR on 15 May 2024
Dear Guest,We can't thank you enough for the time you have spared for us to write this wonderful review. We are glad to know that you enjoyed your recent stay with us. We promise to be consistent with the amazing work and hope you will be our frequent visitor.

2/10 Terrible

jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty pool, sauna and workout area
Stayed 1 night in May 2024
Response from Sophia CSR on 13 May 2024
Dear Guest,Sad to see this 1-star rating. We never want our guests to have such a kind of experience. We will forward your feedback to our housekeeping team for improvements. Our team is looking forward to hosting you again soon!

10/10 Excellent

Jane A, Yacolt

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly! Great staff.
Stayed 1 night in May 2024
Response from Sophia CSR on 12 May 2024
Dear Guest,Grateful to know that you found us pet-friendly. Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Elias

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Sophia CSR on 13 May 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5 out of 5-star rating from our guests. Our Team is looking forward to serving you again on your future travels.

6/10 Okay

WhtEvr

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Sophia CSR on 6 May 2024
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atrium was unique in itself. The indoor pool and surroundings were nice.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 4 May 2024
Dear Guest,Receiving an astonishing 5-star rating and review is a real victory for our hotel. We are feeling blessed that you liked our indoor pool and surroundings. We are infinitely grateful that you will choose us again and our team is waiting to welcome you back soon!

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Transient sitting at door charging phone. Cars making loops around property… i dont think it was security. No closet rod or hangers. 4 washcloths 1 towel Nonsmoking room smelled of smoke. A lot of smoke. Room change wasnt better…Didn’t stay thru the night.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 3 May 2024
Hi James,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Ramon, Cypress

Travelled with family
Liked: Cleanliness, staff & service, amenities
My room was right across the RV/truck stop. Very noisy until after 11pm. The indoor atrium looks really nice, just need to clean up some of the vegetation.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 2 May 2024
Hi Ramon,Thank you for your stay. We apologize for the inconvenience you faced. We assure you that we will take appropriate measures to make our hotel room sound insulated, or we will move you to another room on your next visit. Your concern regarding cleanliness will be forwarded to our housekeeping team. We hope to serve you better next time.

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
The Atrium inn was a unique hotel experience and I thoroughly enjoyed staying there!
Stayed 1 night in Apr 2024
Response from Sophia CSR on 1 May 2024
Hi Rene,It's wonderful to hear that you thoroughly enjoyed your stay. Thank you for choosing us and for your kind words. We hope to welcome you back for another unique experience soon!

8/10 Good

Maria

Travelled with family and small children
Liked: Staff & service, amenities
The indoor pool area was amazing. The property was outdated and a little dilapidated but the pool area and price made our stay worth it. Definitely get what you pay for room wise but the staff was great and very accomodating. I would definitely bring my family again when in the area.
Stayed 3 nights in Apr 2024
Response from Sophia CSR on 1 May 2024
Hi Maria,We are delighted to hear you enjoyed our indoor pool area and found our staff accommodating. Your comments about our property help us focus our efforts on future improvements. We look forward to hosting your family again next time you're in the area!

6/10 Okay

Mike

Travelled with family and small children
Liked: Staff & service
Stayed for one night!
Stayed 1 night in Apr 2024
Response from Sophia CSR on 29 Apr 2024
Hi Mike,Thank you for staying with us. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was shower knob was broken and the wiring for the lights was exposed in the bathroom but everything else was wonderful.
Stayed 3 nights in Apr 2024
Response from Sophia CSR on 27 Apr 2024
Hi Ashley,We were so thrilled to have you with us. Although your overall stay was pleasant, we appreciate you highlighting areas we can improve. We have shared your feedback with our team. Next time you're in town, count on us again for an even better experience.

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on 29 Apr 2024
Hi AJ,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

10/10 Excellent

Joshua

A lovely place
Stayed 1 night in Apr 2024
Response from Sophia CSR on 27 Apr 2024
Hi Joshua,Creating a welcoming and enjoyable environment for our guests is our top priority, and it's always gratifying to receive positive feedback. We look forward to the opportunity to welcome you back again in the future for another wonderful stay.

10/10 Excellent

Octavian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PRICE !!!
Stayed 1 night in Apr 2024
Response from Sophia CSR on 25 Apr 2024
Hi Octavian,Our team is thrilled to receive a 5/5 rating from you. We are dedicated to providing excellent service and ensuring your satisfaction. Thank you for recognizing the value we offer. We look forward to exceeding your expectations again on your next visit!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure
Stayed 1 night in Apr 2024
Response from Sophia CSR on 24 Apr 2024
Hi Ryan,Thank you for your kind words. We are thrilled to hear that you had a positive experience with us. Your satisfaction is our priority, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hot tub not working, Only 1 sauna works half ass & door don’t lock. Everything else was great
Stayed 3 nights in Apr 2024
Response from Sophia CSR on 22 Apr 2024
Hi Shawn,We were so thrilled to have you with us. Although your overall stay was pleasant, we appreciate you highlighting areas we can improve. We have shared your feedback with our team. Next time you're in town, count on us again for an even better experience.

8/10 Good

Angshuman

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on 22 Apr 2024
Dear Guest,Thank you wholeheartedly for leaving a rating. We feel truly blessed to have you as our guest and appreciate your decision to choose us for your business. Our team is committed to providing you with top-notch service at all times.

8/10 Good

Jack

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on 21 Apr 2024
Hi Jack,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 Terrible

Alan

Travelled with partner
I booked this hotel for 2 nights and checked out after 1 even though my refund was refused. Entire place is in a run down state. The room was dirty. The door had an actual hole in it that was stuffed with a paper towel. Couldn’t wait to leave this place.
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 19 Apr 2024
Hi Alan,Guest satisfaction is our primary aim and it is disheartening to hear that this is not the impression we left you with. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. We will investigate your feedback with our management for prompt action.

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 18 Apr 2024
Hi Stacey,We are delighted to hear that you found our property beautiful. Your appreciation means a lot to us. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful experience.

4/10 Poor

Stanley D

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1. The TV couldn't be controlled from the bed because the box was mounted behind the TV. 2. The security latch was missing on the door. 3. Kitchen drawer was broken and thrown under the sink. 4. Fridge worked well 5. "Atrium" was dingy. 6. A broken door was just hanging by a hinge in one hallway. 7. Only one ice machine was working. 8. Property is surrounded on three sides by junk yards. 9. Overall a pretty rundown property in need of a major overhaul.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 18 Apr 2024
Dear Guest,We apologize sincerely for the multiple issues you encountered during your stay. Your experience falls far below our standards, and we deeply regret any inconvenience caused. Please know that we take your feedback seriously, and we will address each of these issues promptly to ensure they are not repeated in the future. Your comfort and satisfaction are of utmost importance to us, and we hope to have the opportunity to restore your confidence in our hotel during any future visits.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on 18 Apr 2024
Dear Guest,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

8/10 Good

Abraham

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Sophia CSR on 16 Apr 2024
Hi Abraham,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

Octavian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 12 Apr 2024
Dear Guest,Providing exceptional service is our top priority, and we're delighted that our efforts contributed to your positive experience. We appreciate your kind words and look forward to welcoming you back on your next visit!

6/10 Okay

debra

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was comfortable and huge.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 11 Apr 2024
Hi Debra,It's wonderful to hear that you found the room comfortable and spacious. Your comfort is our priority, and we're delighted you enjoyed your stay. We hope to welcome you back for another excellent experience.

6/10 Okay

Nicole

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Overall, it was okay. However, I did not like that the security latch was broken, the refrigerator was dirty and that there was a giant crack under the front door in which rain and hale came through. It was also incredibly noisy all night. The atrium was really nice though.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 11 Apr 2024
Hi Nicole,I am glad to hear you found some aspects of your stay satisfactory, such as the atrium. However, we apologize for the issues you encountered. Your feedback is important, and we'll address these concerns to ensure a better experience for our guests in the future.

8/10 Good

Eugene

Travelled with family
Liked: Cleanliness, staff & service
Horrible bathrooms the toilet was a joke
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 16 Apr 2024
Dear Guest,We are truly sorry to hear about your disappointing experience with the bathroom facilities, particularly with the toilet. Your feedback is crucial, and we'll address this matter promptly to ensure improvements are made.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceedingly nice. The stairs were a little worn down, other than that the hotel was clean and safe
Stayed 1 night in Apr 2024
Response from Sophia CSR on 10 Apr 2024
Hi Shannon,We were so thrilled to have you with us. Although your overall stay was pleasant, we appreciate you highlighting areas we can improve. We have shared your feedback with our team. Next time you're in town, count on us again for an even better experience.

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, staff & service
The atrium area & pool Great staff
Stayed 1 night in Apr 2024
Response from Sophia CSR on 8 Apr 2024
Hi Gail,Thank you for your kind words. We're thrilled to hear that you enjoyed the atrium area and pool during your stay. Our staff takes great pride in providing exceptional service, and we're delighted that they made your experience memorable. We can't wait to welcome you back for another enjoyable stay.

8/10 Good

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good spot for the price. Pool and indoor atrium and fun and unique.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 8 Apr 2024
Hi Daniel,It's fantastic to hear that you enjoyed our hotel's amenities, including the pool and indoor atrium. We're thrilled to know that you found value in your stay with us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another fun and unique experience.

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a kitchen with a full size refrig.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 5 Apr 2024
Hi Steve,I am delighted to hear that you appreciated the convenience of the kitchen in your room, complete with a full-size refrigerator. We strive to provide amenities that make our guests feel at home, and we're pleased that this aspect of your stay met your expectations. We hope you had a pleasant stay and look forward to welcoming you back in the future!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel manager and staff were gracious and friendly. They amde me feel at home on the road. Cheers to them!
Stayed 1 night in Apr 2024
Response from Sophia CSR on 5 Apr 2024
Hi Paul,We extend our heartfelt gratitude for your gracious acknowledgement of our hotel manager and staff. It is with immense pleasure that we receive your commendations, as our utmost endeavor is to ensure each guest feels truly at home, even amidst the transient nature of travel. Your kind words inspire us to continue delivering exceptional service, and we eagerly await the opportunity to welcome you back for another outstanding stay!

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price! One of the cleanest and most convenient places I’ve ever stayed.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 1 Apr 2024
Hi Barry,Thank you for your fantastic feedback. We are thrilled to hear that you had a great experience at our property and found it to be clean and convenient. Providing a positive experience for our guests is our top priority, and we're delighted that we met your expectations. We look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

michele

Liked: Cleanliness, property conditions & facilities
Is an older motel but very clean and the atrium was awesome. Very relaxing
Stayed 1 night in Mar 2024
Response from Sophia CSR on 27 Mar 2024
Hi Michele,I am glad to hear that you enjoyed your stay at our hotel and found it to be very clean. Our atrium is indeed a highlight, offering a relaxing atmosphere for our guests. Thank you for your positive feedback, and we hope to welcome you back for another relaxing stay in the future.

10/10 Excellent

Ariel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
staff was super friendly great stay
Stayed 3 nights in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Hi Ariel,That's fantastic to hear! We take great pride in providing friendly service and comfortable stays for all our guests. Thank you for your kind words, and we hope to welcome you back again soon for another enjoyable experience!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing king suite with a full kitchen for half of what I paid for a battered two-fulls room the night before in Tempe, AZ. And kitties in the back parking area!
Stayed 1 night in Mar 2024
Response from Sophia CSR on 23 Mar 2024
Hi John,Thank you for sharing your experience! We are thrilled that you enjoyed our amazing king suite with a full kitchen at a great value. Providing excellent accommodations at an affordable price is our priority. We hope to have the pleasure of hosting you again during your next visit.

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on 21 Mar 2024
Hi Eloy,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Jonathan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place has an amazing indoor pool, for the price it littery could not be beat
Stayed 3 nights in Mar 2024
Response from Sophia CSR on 18 Mar 2024
Hi Jonathan, We take immense pride in offering an exquisite indoor pool experience that truly surpasses expectations, all at an unparalleled value. Your appreciation for our luxurious amenities inspires us to continue exceeding your expectations.

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful atrium for the price. Feels like a mini resort for the price of of a motel.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 16 Mar 2024
Hi Julian,Our team is thrilled to hear that you enjoyed your stay! We take pride in providing a beautiful atrium that offers a mini resort-like experience at a reasonable price. Your satisfaction is our top priority, and we're grateful for your kind words. We look forward to welcoming you back for another memorable stay soon!

10/10 Excellent

Bethany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel and visit every couple of months to enjoy the pool and ambiance. The staff is incredibly nice.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 16 Mar 2024
Hi Bethany,We're thrilled to hear that you love our hotel and enjoy visiting regularly to enjoy the pool and ambiance. Our staff strives to provide exceptional service, and we're delighted that their efforts have made your stays memorable. We look forward to welcoming you back for many more enjoyable visits in the future!

8/10 Good

Wei San

Travelled with family
Disliked: Cleanliness, staff & service
Make sure to close curtain, window very clear, can see from outside
Stayed 1 night in Mar 2024
Response from Sophia CSR on 11 Mar 2024
Dear Guest,Thank you for your feedback and positive rating. We're glad to hear you found our windows clear and appreciate the reminder to ensure privacy with the curtains. We'll take your suggestion into consideration to enhance the guest experience. We hope to welcome you back for an even better stay in the future!

10/10 Excellent

Wanda

Stayed 7 nights in Mar 2024
Response from Sophia CSR on 1 Apr 2024
Hi Wanda,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.